Fall River Hospital - Cah
A critical access hospital in Hot Springs, South Dakota 57747
1201 Highway 71 South, Hot Springs, South Dakota 57747. (605) 745-8910.
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The short answer
Record last released by CMS on Oct 20, 2026.
- Not rated CMS’s overall rating
- Not rated patient survey rating
- 3 deficiencies cited in the last three years
- 25 beds
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 25, 2026: a standard inspection.
3 deficiencies cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Jun 25, 2026: standard inspection2 deficiencies
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Maintenance
The inspectors’ words, 797 words
“MAINTENANCE CFR(s): The CAH has housekeeping and preventive maintenance programs to ensure that-- (1) All essential mechanical, electrical, and patient-care equipment is maintained in safe operating condition; This Standard is not met as evidenced by: 45683 Based on observation, interview, record review, manufacturer’s instructions for use (IFU) review, and policy review, the provider failed to ensure: *Three of three blanket warmers were operating within the manufacturer’s recommended temperatures. *One of one hydrocollators (specialized medical device used in physical therapy and sports medicine to heat and store therapeutic moist heat packs) had temperature checks documented and cleaning performed per the manufacturer’s IFU. Findings include: 1. Observation on 6/23/26 at 10:49 a.m. in the equipment room adjacent to the nurse’s station revealed an Amsco blanket warmer. Inside the blanket warmer there were four blankets and a thermometer that read 145 degrees Fahrenheit (F). The manufacturer’s IFU inside the door of the blanket warmer read, “1. Place blanket shelf in compartment. 2. Place blankets on blanket shelf. 3. Set selector to setting (noted on selector dial) Not to exceed 120 (degrees) F (Fahrenheit). 4. Turn control switch to “On”. On top of the blanket warmer was a June 2026 blanket warmer log. The blanket warmer log stated, “Normal Range Between 135-145 Degrees”. The documented temperatures on the blanket warmer for the month of June ranged from 130 to 155 degrees F. 2. Interview on 6/23/26 at 4:00 p.m. with environmental services director C regarding the blanket warmer revealed, he was unaware the blanket warmer should have been set at 120 degrees. He agreed the blanket warmers should have been set at 120 degrees according to the manufacturer’s IFU. He confirmed the blanket warmer had been running between 130-155 degrees. 3. Observation and interview on 6/23/26 at 4:20 p.m. with director of outpatient services E revealed there was a blanket warmer stored in the storage room in the radiology department. There were three blankets inside the blanket warmer. The blanket warmer was set at 135 degrees F. He was unaware of what temperature the blanket warmer was supposed to be set to. He confirmed that the blanket warmer had been running between 135 and 145 degrees F. 4. Interview on 6/24/25 at 8:05 a.m. with chief nursing officer (CNO) B regarding the blanket warmers revealed that the nursing staff was responsible for recording the blanket warmer temperatures. She was unaware of the appropriate temperature setting for the blanket warmers. The maintenance department would be notified if there was an issue with a blanket warmer. She agreed that the blanket warmers should not be set above 120 degrees according to the manufacturer’s IFU. 5. Interview on 6/25/26 at 10:30 a.m. with chief executive officer (CEO) A regarding the blanket warmers revealed, he expected staff to follow the provider’s policies and the manufacturer’s IFU. He agreed the blanket warmers had been running above the recommended temperature. 6. Review of the June 2026 ER (Emergency Room) Blanket Warmer Log revealed the recorded temperatures were between 130 and 136 degrees F. Review of the June 2026 Radiology Blanket Warmer Log revealed the recorded temperatures were between 135 and 142 degrees F. 7. Review of the provider’s undated Blanket Warmer Temperature Check policy revealed, “Daily temperature checks will ensure the warmer is operating properly. 1. Blanket warmer will be temperature checked daily by nursing staff. 2. Temperature will be recorded daily on the log sheet attached to warmer. 3. Maintenance will be notified of any out of range temperatures.” 46511 8. Observation on 6/24/26 at 12:40 p.m. in the equipment room located in the therapy department revealed a Chatanooga Hydrocollator Stationary Heating Unit stored on the countertop. There was no log to document the temperature or cleaning of the hydrocollator located in the room. 9. Interview on 6/24/26 at 12:50 p.m. with therapy manager F revealed physical therapy staff performed cleaning of the hydrocollator monthly. He confirmed staff did not document the cleaning. The temperature of the water in the hydrocollator was taken before each use. He confirmed staff did not document these temperatures. 10. Interview on 6/25/26 at 10:35 a.m. with CEO A regarding the hydrocollator revealed that he expected staff to follow the manufacturer’s IFU for temperatures and cleaning. He agreed that temperatures and cleaning of the hydrocollator should have been documented. 11. Review of the IFU for the hydrocollator revealed that regular cleaning and draining of the tank should be done every two weeks. The interior of the unit should be cleaned at least every two weeks. The recommended operating temperature is between 160 and 165 degrees F. The water temperature should be checked after every adjustment and before every use. 12. A policy for cleaning and use of the hydrocollator was requested and was not provided by the end of the survey.”
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Infection Prevent & Control Policies
The inspectors’ words, 441 words
“INFECTION PREVENT & CONTROL POLICIES CFR(s): The infection prevention and control program, as documented in its policies and procedures, employs methods for preventing and controlling the transmission of infections within the CAH and between the CAH and other healthcare settings; This Standard is not met as evidenced by: 50915 Based on observation, interview, manufacturer’s instructions for use (IFU) review, Association for the Advancement of Medical Instrumentation (AAMI) review, and policy review, the provider failed to ensure that approximately 10 of 50 surgical instruments wrapped with surgical tape were free from cracks, rips, tears, and discoloration. Findings include: 1. Observation on 6/23/26 at 10:40 a.m. in the emergency department (ED) exam room 3 revealed approximately 10 of 50 sterile instruments with surgical instrument marking tape that was peeling away from the instruments. This created the potential for bacteria to remain on the surgical instruments and that could potentially infect the patient, and lead to serious complications 2. Interview on 6/23/26 at 3:40 p.m. with clinical care technician D revealed that her duties included applying identification tape to the surgical instruments and sterilizing them. She agreed that if the surgical tape was peeling away from the instrument, that would be an infection control concern, and the instrument should not be used. It was her expectation that if ED staff found instruments with peeling tape, they would remove the instruments from use and have the surgical tape replaced. 3. Interview on 6/23/26 at 4:50 p.m. with chief nursing officer (CNO) B revealed that she considered tape peeling from sterile instruments an infection control concern and the instruments should not have been used. 4. Review of online instructions for Shamrock Scientific SMT-38 Specialty Instrument Marking Tape revealed “Inspection: Routinely check the instruments during sterile processing. If the tape begins to crack, chip, or peel, remove it entirely.” 5. Review of the 2017 AAMI-ST 79 guidelines, pg. 40 revealed “Instruments should be carefully inspected for flaws, damage, debris, detergent residue, and completeness, then dried. Instrument tape and plastic dipping material, when used properly, are ways of identifying specific instruments. These types of marking products wear out over time and staff need to inspect them each time the instrument is processed, check them for wear according to the IFU of the product used, and replace them as often as needed.” 6. Review of the provider’s undated infection control policy revealed “Purpose: To reduce the risk of health care related infections among employees and patients receiving care at [provider name]. To prevent the transmission of infectious disease to patients, employees and facility visitors, and to take necessary measures to prevent the spread of communicable disease within the facility.””
Jun 23, 2026: standard inspection1 deficiency
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Initial Comments - Not A Deficiency Citation
“A recertification survey was conducted on 6/23/26 for compliance with 42CFR 485.623(d)(1), requirements for critical access hospitals (and swing bed). Fall River Hospital - CAH was found in compliance.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 25, 2026 | Standard inspection | 2 deficiencies cited |
| Jun 23, 2026 | Standard inspection | 1 deficiency cited |
How do patients fare?
- CMS gives no overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 2; readmission, 0 better and 0 worse of 2.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of cases/patients is too few to report a star rating.”
- In CMS’s patient survey (Oct 1, 2024 to Sep 30, 2025): 66% rated it 9 or 10 out of 10, and 69% would definitely recommend it.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): pneumonia 14.5%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 17%. CMS gives no comparison with the national rate for them in this release.
- Emergency department patients spent a median of 98 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | Not rated |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | Not rated |
Is it certified, and in good standing?
- Medicare-certified critical access hospital since Jun 27, 2001.
- Ownership: government - local.
- It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Government - Local.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- 87% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Fall River Health Services runs it.
- 21 owners or officers are people: Nicholle Gilbertson (managing employee (on the payroll), 100%); Nicholle Gilbertson (runs it (operational or managerial control), 100%); Laura Tarrell (corporate director); Georgia Holmes (corporate director); Phil Wetzel (corporate director); Gary D Strauser (corporate officer); Gary D Strauser (corporate director); Anna Merrill (corporate officer); Anna Merrill (corporate director); Nancy Nielsen (managing employee (on the payroll)); Barbara Miller (corporate director); Nicholle Gilbertson (corporate officer); Don Devries (corporate director); Rich Nelson (corporate director); Kristine Ina Winter (corporate director); Richard Olstad (corporate officer); Richard Olstad (corporate director); Sally Ann Rall (corporate director); Jesse Naze (corporate officer); Jesse Naze (corporate director); Jesse Naze (managing employee (on the payroll)).
- CMS’s Provider of Services file records 3 changes of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Fall River Health Services | Holds 5% or more security interest | 100% | Dec 1, 1999 |
| Fall River Health Services | Runs it (operational or managerial control) | Dec 1, 1999 |
How does it compare nearby?
- No other hospital CMS lists is in Fall River County.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.