Hospital Metropolitano Dr Susoni
An acute care hospital in Arecibo, Puerto Rico 00612
Calle Palma Num 55, Arecibo, Puerto Rico 00612. (787) 650-1030.
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The short answer
Record last released by CMS on Oct 20, 2026.
- Not rated CMS’s overall rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
- 138 beds
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 30, 2026: a complaint inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Jun 30, 2026: complaint inspection2 deficiencies
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Facilities, Supplies, Equipment Maintenance
The inspectors’ words, 380 words
“FACILITIES, SUPPLIES, EQUIPMENT MAINTENANCE CFR(s): 482.41(c)(2) Facilities, supplies, and equipment must be maintained to ensure an acceptable level of safety and quality. This Standard is not met as evidenced by: 47384 Based on observation, staff interview, and review of facility records during a complaint investigation, the hospital failed to ensure sterilization equipment was maintained in reliable operating condition to provide uninterrupted sterile processing services. Specifically, the facility failed to ensure the Central Supply steam sterilizer (autoclave) was maintained in accordance with the manufacturer’s recommendations and that identified deficiencies requiring repair were corrected in a timely manner. This deficient practice had the potential to disrupt the availability of sterile instruments and adversely affect patient care. Findings include: During the complaint investigation performed on June 30, 2026, surveyors reviewed maintenance records and service reports, and interviewed facility staff regarding the Central Supply Department steam sterilizer. The investigation revealed that the hospital’s Central Supply autoclave began experiencing operational problems on May 29, 2026. Despite ongoing issues, the sterilizer subsequently became non-operational and was removed from service on June 1, 2026. Facility documentation and staff interviews confirmed that the autoclave remained out of service from June 1, 2026, through June 23, 2026, while repairs were completed. During interviews, facility staff acknowledged the equipment malfunction and stated that contingency measures were implemented to continue sterile processing operations during the period the autoclave was unavailable. Sterilization of equipment was performed at another Metropolitan Hospital facility. Records reviewed during the investigation showed that the autoclave was returned to service on June 23, 2026. However, the external service vendor responsible for the repair documented that the preventive maintenance could not be considered complete because additional deficiencies remained uncorrected. Specifically, the vendor indicated that the hospital water supply valve serving the autoclave required repair before the preventive maintenance could be concluded. In addition, the vendor documented that the water pressure manometer was leaking and required replacement. At the time of the survey, facility records did not demonstrate that these outstanding deficiencies identified by the external vendor had been corrected. The failure to complete all recommended repairs and preventive maintenance activities necessary to ensure the continued reliable operation of the sterilizer had the potential to affect the long-term performance and reliability of the equipment used to process critical medical instruments.”
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Infection Control Program
The inspectors’ words, 326 words
“INFECTION CONTROL PROGRAM CFR(s): 482.42(a)(1) The hospital infection prevention and control program, as documented in its policies and procedures, employs methods for preventing and controlling the transmission of infections within the hospital and between the hospital and other institutions and settings; This Standard is not met as evidenced by: 51629 Based on interviews with the Infection Control Preventionist (employee # 6), Quality Improvement Coordinator (employee # 4) and document review performed on 06/30/2026 from 10:30 AM to 1:30 PM, it was identified that the facility failed to ensure that the Infection Control program employs methods for preventing and controlling the transmission of infections by means of a systematic risk assessment to identify and mitigate infection risks. Findings include: 1.During interviews with the Infection Control Preventionist (employee # 6) and Quality Improvement Coordinator (employee # 4), they were asked to provide a documented risk assessment as they identified, investigated and implemented appropriate follow up actions for the autoclave malfunction event. At the time of the completion of the survey, the document was not provided. 2.During document review performed on 06/30/2026 from 10:30 AM to 1:30 PM, it was identified an autoclave malfunction event in the Operating Room unit during the following dates: April 7, 8, 16, 22 and 23 of 2026, May 20, 21, 26, 28, 29 of 2026, June 1 and 2 of 2026. The equipment was out of service from the latest date until June 23, 2026, when it was partially repaired, with other details remaining to complete the repair. No document was presented to demonstrate that the facility executed a systematic risk assessment that described the risk event, the probability of a new occurrence, risk priority, potential severity and effect in patients and staff, and action plan to mitigate infection risks. The facility failed to ensure that the Infection Control program employs methods for preventing and controlling the transmission of infections by means of a systematic risk assessment to identify and mitigate infection risks.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 30, 2026 | Complaint inspection | 2 deficiencies cited |
How do patients fare?
- CMS gives no overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 1 worse of 1; safety of care, 1 better and 0 worse of 2; readmission, 0 better and 0 worse of 1.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Results are not available for this reporting period.”
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark.
- Deaths within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): stroke 25.3%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 16.8%, heart failure 23.9%, pneumonia 19.5%, COPD 20.9%, hip or knee replacement 5.7%. CMS gives no comparison with the national rate for them in this release.
- 26% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | Not rated |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | Not rated |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Aug 6, 1986.
- Ownership: voluntary non-profit - private.
- It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- 84% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Artau Holdings LLC owns 100% directly since May 21, 2015.
- Artau Holdings LLC runs it.
- 15 owners or officers are people: Lenisse Portalatin Perez (corporate director, 100%); Lenisse Portalatin Perez (managing employee (on the payroll), 100%); Yarimir Rodriguez Diaz (corporate director, 100%); Yarimir Rodriguez Diaz (managing employee (on the payroll), 100%); Yamila Villanueva Feliciano (managing employee (on the payroll), 100%); Carmen Feliciano Vargas (owns 5% or more through other companies, 38.25%); Carmen Feliciano Vargas (runs it (operational or managerial control), 38.25%); Eduardo J Artau Gomez (owns 5% or more through other companies, 38.25%); Eduardo J Artau Gomez (runs it (operational or managerial control), 38.25%); Karen Z Artau Feliciano (owns 5% or more through other companies, 7.83%); Karen Z Artau Feliciano (runs it (operational or managerial control), 7.83%); Eduardo Artau Feliciano (owns 5% or more through other companies, 7.83%); Eduardo Artau Feliciano (runs it (operational or managerial control), 7.83%); Francisco Artau Feliciano (owns 5% or more through other companies, 7.83%); Francisco Artau Feliciano (runs it (operational or managerial control), 7.83%).
- CMS’s Provider of Services file records no change of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Artau Holdings LLC | Owns 5% or more directly | 100% | May 21, 2015 |
| Artau Holdings LLC | Runs it (operational or managerial control) | 100% | May 21, 2015 |
How does it compare nearby?
- Of the 2 hospitals CMS lists in Arecibo, none has an overall star rating from CMS.
- CMS gives this hospital no overall star rating to compare.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
| Place | Overall star rating |
|---|---|
| Hospital Pavia Arecibo | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.