UPMC Williamsport
An acute care hospital in Williamsport, Pennsylvania 17701
700 High Street, Williamsport, Pennsylvania 17701. (570) 321-1000.
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The short answer
Record last released by CMS on Oct 20, 2026.
- 3of 5 CMS’s overall rating
- 4of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 255 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jul 21, 2026: a complaint inspection.
2 deficiencies cited in the last three years, 1 of them under EMTALA, the law requiring an emergency department to examine and stabilise anyone who comes to it.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 2 months of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Nov 13, 2024: complaint inspection1 deficiency
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Supervision Of Contract Staff
The inspectors’ words, 438 words
“SUPERVISION OF CONTRACT STAFF CFR(s): 482.23(b)(6) All licensed nurses who provide services in the hospital must adhere to the policies and procedures of the hospital. The director of nursing service must provide for the adequate supervision and evaluation of all nursing personnel which occur within the responsibility of the nursing service, regardless of the mechanism through which those personnel are providing services (that is, hospital employee, contract, lease, other agreement, or volunteer). This Standard is not met as evidenced by: 48679 Based on review of facility policy, medical records (MR) and staff interview (EMP), it was determined the facility failed to provide ordered cardiac monitoring for one of ten medical records reviewed (MR1). Findings include: Review on November 13, 2024, of facility policy “Telemetry Monitoring,” last reviewed September 4, 2024, revealed “I. Policy It is the policy of UPMC to provide standardized, consistent care of patients undergoing continuous cardiac rhythm monitoring. When a patient’s clinical condition warrants the need for cardiac monitoring, UPMC nursing will utilize the type of monitoring necessary as is detailed in this policy. ... II. The purpose of this policy is to provide the minimal criteria necessary to safely manage patients receiving cardiac rhythm monitoring ... IV. Procedure 1. Monitor Orders and Association a. Monitor Orders & Evaluation 1. A physician and/or the advanced practice provider will assess the need and provide the order for the cardiac rhythm monitoring ... B. Monitor Association 1. Confirm cardiac monitor order 2. Upon admission to the designated area, the patient who is ordered cardiac rhythm monitoring will be connected to the bedside monitor and/or telemetry, as is appropriate to the unit monitoring system ... “ Review of MR1 on November 13, 2024, revealed a physician order dated October 13, 2024, at 1145 for cardiac monitoring. Review of MR1 on November 13, 2024, revealed there was no documentation of cardiac monitoring from the time of the order on October 13, 2024, at 1145 until the time of cardiac arrest on October 14, 2024, at 0539. Interview with EMP1 on November 13, 2024, at approximately 0945 confirmed the above findings. EMP1 confirmed the cardiac monitor ordered on October 13, 2024, at 1145 was never initiated for MR1. Review of facility documents on November 13, 2024, revealed an acceptable action plan was initiated by the facility when the event with MR1 occurred. Interview with EMP1 on November 13, 2024, at approximately 1400 confirmed the Telemetry Monitoring policy was a system-wide policy. EMP1 confirmed the action plan developed by the facility as a result of the event with MR1 would not be placed into a written policy for staff to follow.”
Jun 20, 2024: complaint inspection1 deficiency
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Emergency Room Log
The inspectors’ words, 738 words
“EMERGENCY ROOM LOG CFR(s): 489.20(r)(3) [The provider agrees,] in the case of a hospital as defined in §489.24(b) (including both the transferring and receiving hospitals), to maintain a central log on each individual who comes to the emergency department, as defined in §489.24(b), seeking assistance and whether he or she refused treatment, was refused treatment, or whether he or she was transferred, admitted and treated, stabilized and transferred, or discharged. §489.24 The provisions of this regulation apply to all hospitals that participate in Medicare and provide emergency services. This Standard is not met as evidenced by: 43803 Based on review of facility documents, and staff interview (EMP) it was determined the facility failed to document the disposition of a patient on the registration log for one patient (OTH1). Findings include: Review on June 20, 2024, of the facility policy “Emergency Medical Treatment and Active Labor Act (EMTALA)” dated May 29, 2024, revealed “... II. Purpose This policy sets forth the system hospitals’ requirements under EMTALA, including guidelines for providing the appropriate setting (department) for conducting medical screening for all individuals. ... IV. Definitions ... 2. Emergency Medical Condition is “a medical condition manifesting itself by acute symptoms of sufficient severity ... such that the absence of immediate medical attention could reasonably be expected to result in: placing the health of the individual in serious jeopardy; serious impairment to bodily functions; or serious dysfunction of any bodily organ or part. .... V. Procedure 1. If an individual seeking emergency medical care, the hospital’s Dedicated Emergency Departmental QMP shall...4. If the patient leaves before undergoing or completing a medical screening exam, the QMP or staff shall note this in the Emergency Department record or log. If the patient or their representative refuses treatment, the QMP or other staff shall note the type of treatment refused in the Emergency Department record or log and take reasonable steps to secure a written informed refusal by the patient or their representative. ... 13. Each hospital facility shall maintain a log in the Emergency Department identifying each individual who seeks emergency medical treatment at that facility, and indicate whether they refused treatment, or whether they were transferred, admitted, stabilized and transferred or discharged. These logs shall be retained for five (5) years. Review on June 20, 2024 of the registration log for June 15, 2024 revealed OTH1 checked in to the Emergency Department (ED) at 0517 and checked out at 0533 with a diagnosis of left side testicle pain. OTH1 arrived walking. The discharge disposition was blank. OTH1 signed a consent for treatment on June 15, 2024 at 0519. Interview on June 20, 2024 with EMP8 at approximately 1300 was conducted via a TEAMS meeting . EMP8 provided the following information: EMTALA training was completed yearly. EMP8 was responsible to disseminate EMTALA training to the facility’s providers. Per EMP8, EMTALA means anyone presenting on hospital property (and defined as within 250 yards of the hospital) requesting evaluation is to receive a medical screening examination, and no one is turned away. EMP8 did recall OTH1 presented to the ED on June 15, 2024 around 4-5 AM, with left testicular pain. EMP8 was working at the time OTH1 presented to the ED. EMP8 revealed a discussion took place with OTH1 regarding options/plan for care. OTH1 could receive a medical screening exam (MSE) and if indicated provide for transportation to UPMC Williamsport via ambulance (again if indicated) where the patient could be provided an ultrasound. He noted ultrasound would not be available for approximately 1 hour at Lock Haven. EMP8 noted there would be a fee for the ED visit and transport via ambulance to UPMC Williamsport. The second option would be OTH1 and a family member could travel via their private automobile to UPMC Williamsport ED for examination and ultrasound. EMP8 stated they did speak with EMP16 at UPMC Williamsport apprising them of the possibility that the OTH1 and a family member would be presenting to their ED for care. EMP8 revealed OTH1 decided to travel via private auto to Williamsport for care. EMP8 noted this information was not charted anywhere. EMP8 had requested that when the patient left the documentation would note left without being seen (LWBS). This was not done. EMP8 revealed they wanted documentation as LWBS so the patient would not be charged for the presentation to Lock Haven ED. EMP8 revealed documentation is everything and this is what they failed to do.”
All 5 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 21, 2026 | Complaint inspection | No deficiencies cited |
| Dec 16, 2024 | Complaint inspection | No deficiencies cited |
| Nov 13, 2024 | Complaint inspection | 1 deficiency cited |
| Jun 20, 2024 | Complaint inspection | 1 deficiency cited |
| Jan 12, 2024 | Complaint inspection | No deficiencies cited |
How do patients fare?
- CMS’s overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System. for it is 3 of 5.
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 8; safety of care, 3 better and 1 worse of 7; readmission, 0 better and 1 worse of 11.
- Patients rate it 4 of 5 in CMS’s patient survey (497 surveys completed, Oct 1, 2024 to Sep 30, 2025): 76% rated it 9 or 10 out of 10, and 71% would definitely recommend it.
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), better than the national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
- CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: worse than the national value.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 14.1%, heart failure 14%, pneumonia 18.5%, COPD 10.6%, stroke 9.8%, heart bypass surgery 1.8%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 13.8%, heart failure 20.9%, pneumonia 18.7%, COPD 19.8%, heart bypass surgery 11.8%, hip or knee replacement 5.8%. CMS gives no comparison with the national rate for them in this release.
- After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
- Emergency department patients spent a median of 146 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
- 78% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
- Medicare’s spending per patient here is 1.02 times the national median (Jan 1, 2024 to Dec 31, 2024).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | 3 of 5 |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | 4 of 5 |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Jul 1, 1966.
- Ownership: voluntary non-profit - private.
- It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- It has an inpatient rehabilitation unit of 30 beds, which CMS lists apart as a rehabilitation facility.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- In CMS’s patient survey, patients rate how well its nurses communicated 4 of 5.
- 86% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- UPMC Susquehanna owns 100% directly since Mar 24, 2008.
- 28 owners or officers are people: Jamie L Adam (corporate director, 0%); John Dennis Murray (corporate director, 0%); Patrick Wilson (corporate director, 0%); Susan Ann Branton (corporate director, 0%); Donald M Yealy (corporate director, 0%); Patricia Jackson Gehris (corporate director, 0%); Davie J Gilmour (corporate director, 0%); Tamra Minnier (corporate director, 0%); Jill A Burns (corporate director, 0%); Daniel A Klingerman (corporate director, 0%); Patrick Larsen (corporate officer, 0%); Josh Costa (corporate director, 0%); Teresa Ann Jacobs (corporate director, 0%); Keith Kuzio (corporate director, 0%); David P Gibbons (corporate director, 0%); Alfredo Blas (corporate director, 0%); Michael C Gerst (corporate director, 0%); Joel Philip Yuhas (corporate officer, 0%); Ronald Enrico Disimone (corporate director, 0%); Alana Huck (corporate director, 0%); Roger C Yost (corporate officer, 0%); Roger C Yost (managing employee (on the payroll), 0%); Elizabeth Ritter (corporate director, 0%); Glenn B Poirier (corporate director, 0%); Kim Zynn (corporate director, 0%); Eileen Simmons (corporate director, 0%); Ann S Pepperman (corporate director, 0%); Philip H Johnson (corporate director, 0%).
- CMS’s Provider of Services file records no change of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| UPMC Susquehanna | Owns 5% or more directly | 100% | Mar 24, 2008 |
| UPMC Susquehanna | Other role (CMS gives no detail) | 100% | Mar 24, 2008 |
| UPMC | Owns 5% or more through other companies | 100% | Oct 1, 2016 |
| UPMC | Other role (CMS gives no detail) | Oct 1, 2016 |
How does it compare nearby?
- Of the 3 hospitals CMS lists in Lycoming County, 3 have an overall star rating from CMS: 1 rated 4 of 5, 2 rated 3 of 5.
- CMS rates this one 3 of 5.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
| Place | Overall star rating |
|---|---|
| Geisinger Jersey Shore Hospital | 3 |
| UPMC Muncy | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.