Hearth Record

Wooster Community Hospital

An acute care hospital in Wooster, Ohio 44691

1761 Beall Avenue, Wooster, Ohio 44691. (330) 263-8348.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Condition-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Condition-level deficiency
For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.

What did inspectors find?

The last inspection on record was on Jun 16, 2025: a complaint inspection.

2 deficiencies cited in the last three years, 1 of them at condition level, the most serious.

1 deficiency at condition level, the more serious of CMS’s two levels

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Condition-level. The last 3 years, to Nov 5, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Feb 27, 2024: complaint inspection2 deficiencies

  • Emergency Services

    The inspectors’ words, 91 words

    “EMERGENCY SERVICES CFR(s): 482.55 The hospital must meet the emergency needs of patients in accordance with acceptable standards of practice. This Condition is not met as evidenced by: 29000 Based on record review, interview and policy review, the facility failed to ensure that staff completed vital signs as required during a patient’s stay in the emergency department. This affected five (Patients #2, #3, #4, #5 and #6) of ten patients reviewed. This had the potential to affect all patients receiving care in the emergency department. The census was 80. See A1104.”

    Rule A1100. Condition-level. From a complaint.

  • Emergency Services Policies

    The inspectors’ words, 795 words

    “EMERGENCY SERVICES POLICIES CFR(s): 482.55(a)(3) [If emergency services are provided at the hospital --] (3) The policies and procedures governing medical care provided in the emergency service or department are established by and are a continuing responsibility of the medical staff. This Standard is not met as evidenced by: 29000 Based on record review, interview and policy review, the facility failed to ensure that staff completed vital signs as required during a patient’s stay in the emergency department. This affected five (Patients #2, #3, #4, #5 and #6) of ten patients reviewed. This had the potential to affect all patients receiving care in the emergency department. The census was 80. Findings include: 1. Record review revealed Patient #2 came to the emergency department (ED) on 09/08/23 at 2:10 PM with complaints of vaginal bleeding for the past two months after a chemical abortion. Triage staff assigned an emergency severity index (ESI) score of three. Vital signs were completed at 2:14 PM as follows: temperature 96.8 degrees Fahrenheit (F); blood pressure, 110/87; heart rate 73 beats per minute; respirations 18 breaths per minute; and oxygen saturation of 99 percent on room air. Review of the ED physician notes documented they consulted with a obstetrical physician who believed this patient was still miscarrying. Cytotec (prostaglandin) 600 milligrams (mg) was given at 6:34 PM. Patient #2 was discharged home at 6:32 PM with discharge instructions for miscarriage. No vital signs had been obtained since being triaged at 2:14 PM. 2. Record review revealed Patient #3 was admitted to the ED on 09/19/23 at 3:54 PM with complaints of having a miscarriage earlier in the day and continued vaginal bleeding. Triage was completed with an assigned ESI score of three. Patient #3 was taken to an exam room at 5:37 PM. Vital signs were completed at 5:40 PM as follows: temperature 97.7 degrees F; heart rate 106 beats per minute; blood pressure 137/94; respirations 22 breaths per minute; and oxygen saturation of 100 percent on room air. Vital signs were not obtained again until 9:35 PM. Patient #3’s blood pressure was 104/44; heart rate 83 beats per minute; and an oxygen saturation of 98 percent. 3. Record review revealed Patient #4 came to the emergency department triage on 11/06/23 at 6:41 PM with complaints of vaginal bleeding. Vital signs were completed at 6:43 PM. Blood pressure was 171/86; heart rate 98 beats per minute; respirations 16 breaths per minute; temperature 97 degrees F; and oxygen saturaiton of 110 percent. Triage assigned an ESI score of three. A pelvic ultrasound was completed with results listed as no acute findings. Patient #4 discharged home on 11/06/23 at 11:30 PM. There were no vital signs documented after triage. 4. Record review revealed Patient #5 came to the ED on 9/22/23 at 11:32 PM with complaints of new vaginal bleeding post hysterectomy two weeks prior. Vital signs were completed at 11:33 PM. Temperature was 97.6 degrees F, heart rate 73 beats per minute; respirations 15 breaths per minute; blood pressure 136/88; and an oxygen saturation of 100 percent. A CT scan was completed with no localized collection of fluid or hematoma. Patient #5 was discharged home at 4:30 AM. There were no vital signs documented after triage. 45753 5. Record reviewe revealed Patient #6 arrived at the ED on 06/06/23at 11:41 AM and was triaged at 11:43 AM for chief complaint of right lower quadrant pain. Patient #6 was assigned an ESI of three. Review of the vital signs at 11:41 AM resulted as follows: temperature 98.5 F, heart rate 109 beats per minute; respiratons 16 breaths per minute; blood pressure 141/102; and oxygen saturation 100 percent on room air. Patient #6 was discharged to home at 4:30 PM. No additional vital signs were documented during the visit or prior to discharge. On 06/07/23 at 5:52 PM, Patient #6 arrived back to the ED and triaged at 5:52 PM for chief complaint of abdominal pain, nausea, and diarrhea. Patient #6 was assigned an ESI of three. Vital signs were temperature 97.4 degrees F; heart rate 105 beats per minute; respirations 18 beraths pre minute; blood pressure 154/110; and oxygen saturation 100 percent on room air. Patient #6 was discharged to home at 8:07 PM. No other vital signs were documented during the ED visit or prior to discharge. During an interview on 02/27/24 at 2:11 PM, Staff A confirmed vital assessments had not been documented for the above patienst every two hours per hospital policy. Review of the facility policy titled “Documentation Guidelines for Emergency Department”, undated, revealed vital signs based on ESI level 3 should be documented every 120 minutes, change in condition, as ordered, prior to medication administration when indicated (narcotics, sedatives, medications that may affect vital signs), and at disposition.”

    Rule A1104. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jun 16, 2025Complaint inspectionNo deficiencies cited
Feb 27, 2024Complaint inspection2 deficiencies cited

How do patients fare?

  • CMS’s overall for it is 4 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 6; safety of care, 1 better and 0 worse of 5; readmission, 3 better and 0 worse of 10.
  • Patients rate it 4 of 5 in CMS’s patient survey (575 surveys completed, Oct 1, 2024 to Sep 30, 2025): 78% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 11.6%, heart failure 12.9%, pneumonia 16.7%, COPD 9.4%, stroke 16.1%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.4%, heart failure 22%, pneumonia 17.9%, COPD 20.3%, hip or knee replacement 6.5%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 166 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 2% left before being seen.
  • 65% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 0.97 times the national median (Jan 1, 2024 to Dec 31, 2024).
Source:

CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.

CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 54 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 54 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Jul 1, 1966.
  • Ownership: government - local.
  • It is accredited by DNV, whose surveys stand in for the state’s routine inspections.
  • Cited at in the last three years: it didn’t meet a whole condition of Medicare’s rules for hospitals.
  • It has an inpatient rehabilitation unit of 9 beds, which CMS lists apart as a rehabilitation facility.
  • Government - Local.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 5 of 5.
  • 87% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • City of Wooster owns 100% directly since Sep 23, 1966.
  • 4 owners or officers are people: Scott Boyes (corporate officer); Scott Boyes (corporate director); Scott Boyes (managing employee (on the payroll)); Jason Rohr (corporate officer).
  • CMS’s Provider of Services file records 1 change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
City of WoosterOwns 5% or more directly100%Sep 23, 1966

How does it compare nearby?

  • Of the 2 hospitals CMS lists in Wayne County, 1 has an overall star rating from CMS: 1 rated 4 of 5.
  • CMS rates this one 4 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

1 compared
PlaceOverall star rating
Aultman Orrville HospitalNot given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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