Hearth Record

United Health Services Hospitals, Inc.

An acute care hospital in Binghamton, New York 13903

10-42 Mitchell Avenue, Binghamton, New York 13903. (607) 763-6000.

  • Medicare payments cut under the HAC Reduction Program (fiscal year 2026)
CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 3 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 11, 2026: a complaint inspection.

3 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

3 deficiencies in 3 months of the last 36. Last cited May 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

May 12, 2026: complaint inspection1 deficiency

  • Patient Safety

    The inspectors’ words, 445 words

    “PATIENT SAFETY CFR(s): 482.21(a), (c)(2), (e)(3) (a) Standard: Program Scope (1) The program must include, but not be limited to, an ongoing program that shows measurable improvement in indicators for which there is evidence that it will ... identify and reduce medical errors. (2) The hospital must measure, analyze, and track ...adverse patient events ... (c) Program Activities ..... (2) Performance improvement activities must track medical errors and adverse patient events, analyze their causes, and implement preventive actions and mechanisms that include feedback and learning throughout the hospital. (e) Executive Responsibilities, The hospital’s governing body (or organized group or individual who assumes full legal authority and responsibility for operations of the hospital), medical staff, and administrative officials are responsible and accountable for ensuring the following: ... (3) That clear expectations for safety are established. This Standard is not met as evidenced by: 48296 Based on medical record (MR) review, document review, and interview, in one of five adverse events reviewed, the facility did not identify a possible contributing factor to an event. Findings include: -- Per review of Patient #2’s MR, on 3/24/2025 at 8:54 am, nursing documented high fall risk interventions which included not leaving Patient #2 left unattended while in the bathroom or on the commode. At 10:19 am, physical therapy documented Patient #2 could not be left unattended in the bathroom or on the commode. At 4:27 pm - 5:25 pm, Patient #2 had an Magnetic Resonance Cholangiopancreatography (type of MRI that examines the liver, gallbladder, and bile ducts) completed. At 6:44 pm, they reported left leg pain. The provider was notified, and no new orders were placed for Patient #2. On 3/25/2025 at 6:47 pm, Patient #2 was complaining of left leg pain and an X-ray of the left leg was ordered. Patient #2 was found to have an oblique fracture of their distal tibia. -- Per review of adverse event documentation, MRI staff were spoken with and did not recall the patient falling, hitting or injuring their ankle. Staff helped Patient #2 to the bathroom via a wheelchair. Staff assisted Patient #2 to the toilet, left the wheelchair in place and asked Patient #2 to pull the alarm cord when they were completed. When staff went back to the bathroom, they found Patient #2 sitting on the toilet. -- Per interview of Staff A, on 5/11/2026 at 3:30 pm, they stated they helped Patient #2 to the bathroom. Staff A stayed outside the door and waited for Patient #2 to be done with the bathroom. Patient #2 didn’t yell out nor did Staff A hear anything. The investigation did not identify that Patient #2 was left unattended in the bathroom.”

    Rule A0286. Standard-level. From a complaint.

Feb 24, 2026: complaint inspection1 deficiency

  • Patient Safety

    The inspectors’ words, 251 words

    “PATIENT SAFETY CFR(s): 482.21(a), (c)(2), (e)(3) (a) Standard: Program Scope (1) The program must include, but not be limited to, an ongoing program that shows measurable improvement in indicators for which there is evidence that it will ... identify and reduce medical errors. (2) The hospital must measure, analyze, and track ...adverse patient events ... (c) Program Activities ..... (2) Performance improvement activities must track medical errors and adverse patient events, analyze their causes, and implement preventive actions and mechanisms that include feedback and learning throughout the hospital. (e) Executive Responsibilities, The hospital’s governing body (or organized group or individual who assumes full legal authority and responsibility for operations of the hospital), medical staff, and administrative officials are responsible and accountable for ensuring the following: ... (3) That clear expectations for safety are established. This Standard is not met as evidenced by: 46869 Based on document review and interview, in two of two adverse events reviewed, the facility’s Quality Assurance Performance Improvement (QAPI) Program lacked adequate follow through of corrective actions identified during its investigation. Findings include: -- Per review of adverse events documented by the hospital’s QAPI Program, a patient had eloped twice from a locked psychiatric unit by following behind staff. The facility identified corrective improvement actions, however, at the time surveyors presented, their plan did not fully implement all follow up measures to ensure that the staff education was completed. -- During interview with Staff A, Non-clinical staff, on 2/23/2026 at 3:20 pm, they acknowledged the above findings.”

    Rule A0286. Standard-level. From a complaint.

Jul 24, 2024: complaint inspection1 deficiency

  • Infection Control Program

    The inspectors’ words, 202 words

    “INFECTION CONTROL PROGRAM CFR(s): 482.42(a)(1) The hospital infection prevention and control program, as documented in its policies and procedures, employs methods for preventing and controlling the transmission of infections within the hospital and between the hospital and other institutions and settings; This Standard is not met as evidenced by: 46619 Based on observation, interview, and document review expired supplies were available for use. These findings could impact patient safety. Findings include: -- Per observation in the post anesthesia care unit (PACU) on 7/23/2024 at 9:30 am, 2 expired (2/1/2024) irrigation trays with bulb syringe kits were found in the clean storage area. -- Per interview of Staff A, Nurse Manager, on 7/23/2024 at 9:30 am and on 7/24/2024 at 3:15 pm, PACU staff do not check patient care items for expiration dates on a routine basis. Staff only check the expiration date when pulling items for use. -- Review of the facility’s policy and procedure titled “Storage Areas,” last revised 7/2024, “a monthly inspection to detect outdated medical supplies must be performed, documented and maintained in the facility’s departments.” -- During interview of Staff B, Associate Vice President and Chief Quality Officer, on 7/24/2024 at 4:00 pm, they confirmed the above findings.”

    Rule A0749. Standard-level. From a complaint.

All 10 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jun 11, 2026Complaint inspectionNo deficiencies cited
May 12, 2026Complaint inspection1 deficiency cited
Feb 24, 2026Complaint inspection1 deficiency cited
Jan 16, 2026Complaint inspectionNo deficiencies cited
Dec 18, 2024Complaint inspectionNo deficiencies cited
Jul 24, 2024Complaint inspection1 deficiency cited
Jun 26, 2024Complaint inspectionNo deficiencies cited
Mar 20, 2024Complaint inspectionNo deficiencies cited
Feb 21, 2024Complaint inspectionNo deficiencies cited
Nov 29, 2023Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 2 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 8; safety of care, 1 better and 1 worse of 7; readmission, 0 better and 4 worse of 11.
  • Patients rate it 3 of 5 in CMS’s patient survey (1,718 surveys completed, Oct 1, 2024 to Sep 30, 2025): 63% rated it 9 or 10 out of 10, and 68% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: worse than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 11.8%, heart failure 12.4%, pneumonia 16.8%, COPD 10.9%, stroke 11.1%, heart bypass surgery 2.1%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 13.1%, heart failure 21.8%, pneumonia 18.1%, COPD 19.4%, heart bypass surgery 12%, hip or knee replacement 5.5%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 222 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 3% left before being seen.
  • 67% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 0.95 times the national median (Jan 1, 2024 to Dec 31, 2024).
Source:

CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.

CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 53 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Aug 1, 1981.
  • Ownership: voluntary non-profit - private.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • No deficiency on record in the last three years.
  • It has an inpatient rehabilitation unit of 24 beds, which CMS lists apart as a rehabilitation facility.
  • Voluntary non-profit - Private.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS cut its Medicare payments by 1% for fiscal year 2026 under the Hospital-Acquired Condition Reduction Program, which does so for the quarter of hospitals that fare worst on conditions patients get in hospital.
  • 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

On record, newest first
DateWhatDetail
Medicare payment reduction (HAC Reduction Program)Fiscal year 2026: 1% of Medicare payments

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
  • 77% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • 15 owners or officers are people: Sharon Lee Yaple (corporate director); Julia A Miller (corporate director); Carole Coppens (corporate director); Matthew Salanger (corporate director); Frank Steven Eder (corporate director); Peter Newman (corporate director); Amy Howard (corporate director); Linda Cerra (corporate director); Joann Navarro (corporate director); John M Carrigg (corporate director); John M Carrigg (managing employee (on the payroll)); Joseph R Stagliano (corporate director); Linda Best (corporate director); Roy Gill (corporate director); Kimberly M Desantis (corporate director).
  • CMS’s Provider of Services file records 2 changes of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

How does it compare nearby?

  • Of the 3 hospitals CMS lists in Broome County, 2 have an overall star rating from CMS: 1 rated 3 of 5, 1 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

2 compared
PlaceOverall star rating
Our Lady of Lourdes Memorial Hospital, Inc.3
Greater Binghamton Health CenterNot given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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