Atlanticare Regional Medical Center - City Campus
An acute care hospital in Atlantic City, New Jersey 08401
1925 Pacific Avenue, Atlantic City, New Jersey 08401. (609) 441-8020.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 20, 2026.
- 4of 5 CMS’s overall rating
- 3of 5 patient survey rating
- 2 deficiencies cited in the last three years
- 593 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 10, 2026: a complaint inspection.
2 deficiencies cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Dec 10, 2025: complaint inspection2 deficiencies
-
Director Of Dietary Services
The inspectors’ words, 1,050 words
“DIRECTOR OF DIETARY SERVICES CFR(s): 482.28(a)(1) The hospital must have a full-time employee who- (i) Serves as director of the food and dietetic services; (ii) Is responsible for daily management of the dietary services; and (iii) Is qualified by experience or training. This Standard is not met as evidenced by: 46468 Based on observation, staff interview, and a review of facility documents, it was determined the facility failed to ensure the Food and Nutrition Services Director adequately managed the daily operations of dietary services by failing to ensure: 1.) all employees wear hair restraints, 2.) equipment is cleansed/sanitized with the appropriate product and according to the manufacturer’s instructions for use (IFUs) and, 3.) the facility maintains a log of patient complaints related to Food and Nutrition Services. Findings include: 1.) Reference: The “2022 Food Code U. S. Food and Drug Administration” Chapter 2. Management and Personnel, stated, “ ... 2-402 Hair Restraints 2-402.11 Effectiveness ...FOOD EMPLOYEES shall wear hair restraints such as hats, hair coverings or nets, beard restraints, and clothing that covers body hair, that are designed and worn to effectively keep their hair contacting exposed FOOD: clean EQUIPMENT, UTENSILS, and LINENS ...” [The contracted food service provider’s] policy titled, “B-8 Employee Uniforms, Hair Restraints and Personal Items” dated 05/25, stated, “...all employees involved in food preparation must wear hair restraints to prevent hair from contacting exposed food, clean equipment and utensils...” During a tour of the kitchen on 12/10/25 at 10:16 AM, S15 was observed swinging his/her braided hair, from shoulder to shoulder. Braids were observed hitting a food delivery cart. S15 was not wearing a hairnet, and exited the kitchen before this surveyor could interview him/her. At 10:17 AM, an interview was conducted with S7. S7 was asked regarding S15 having hair below the shoulders, without a hairnet. S7 stated he/she was unaware that braids needed a hairnet. S7 stated “I was told braids aren’t the same as hair.” S7 stated he/she was unaware if any policy states to have all hair (and braids) secured with a hair net. S7 stated he/she was unaware of any Food and Nutrition Service-related guidelines or regulations to follow, outside of the facility’s policies and the [the contracted food service provider’s] policies. At 10:18 AM, an interview was conducted with S8. S8 explained “according to me, yes” braids should be in a hairnet, and hair should not be “down your back.” S8 was unaware if any policy states to have all hair secured above the shoulders. S8 stated he/she was unaware of any Food and Nutrition Service-related guidelines or regulations to follow, outside of the facility’s policies and the [the contracted food service provider’s] policies. At 10:30 AM, S15 returned to the kitchen with braids tucked into the back of his/her jacket. S12 secured S15’s braids in two hairnets. Upon interview, S15 stated that he/she knew that he/she had to put [his/her] braids in a hairnet. At 10:57 AM, upon interview with S7, he/she confirmed that all Food and Nutrition Services department staff should have a hairnet on. S7 stated, “We learn all the time.” At 3:29 PM, S29 confirmed that the Food and Nutrition Services follow the U.S. FDA guidelines. 2.) A review of [The contracted food service provider’s] policy titled “D-8 Cleaning and Sanitizing Food Contact Surfaces” dated 05/25, stated, “ ...For clean-in place equipment, such as tilt kettles, steam kettles, etc. wash with detergent, rinse with clean water and sanitize with an approved sanitizer ...” A review of the [Brand name of purple-topped disinfectant wipes] IFUs stated, “...3b. Unfold a clean wipe and thoroughly wet surface. 4. Allow surface to be visibly wet for three (3) minutes. Let air dry....” On 12/10/25 at 10:20 AM, during an interview, S9 was observed wiping down his/her tray delivery cart with a canister of purple-topped cleansing/sanitizing wipes. S9 wiped the outside of the top of the cart, then immediately placed his/her computer tablet on the wet surface. S9 was unaware of a wet time for the purple-topped wipes. At 3:29 PM, an interview was conducted with S29. S29 presented the “Food Cart/Tray Dispenser” documents that indicated the products that “should” be used to clean the food delivery carts. S29 was unaware if the purple top wipes [not listed on the above document] were facility approved, to be used on the carts. S29 confirmed there is no policy other than [the contracted food service provider’s] policy that speaks to which cleanser/sanitizer is approved to be used and how the staff is to use it to cleanse/sanitize the delivery carts. 3.) A review of [The contracted food service provider’s] policy titled “I-4 Food Complaints,” dated 05/25, states “... All food complaint types (General Liability and Product Performance) must be reported on a Food Complaint Report ... as soon as possible after the alleged incident ...” On 12/10/25 at 10:20 AM, an interview was conducted with S9. S9 explained the process of taking a patient’s order for breakfast, lunch, and dinner. S9 indicated that if a patient does not like the daily menu, there are many substitutes or changes to the menu that S9 can work with to accommodate a patient’s needs. S9 demonstrated the ordering process, and the “Note” section on the patient’s menu page. S9 explained the “Note” is where staff may document patient refusal to order, patient preferences, and patient complaints. S9 explained that if he/she receives a patient complaint, or if a patient hasn’t been ordering or eating their food (as evidenced by an untouched tray at pick up time), he/she will escalate the situation by verbalizing the complaint or refusal to his/her manager. At 10:30 AM, an interview was conducted with S11. S11 explained if a patient has a food complaint, he/she “tells the supervisor.” At 10:49 AM, upon interview with S8, he/she explained that if a patient complains, “I go see the patient. I do not keep a log of the complaints, patient refusals, or patient preferences from the hostesses. There would be an email chain with Patient Experience [facility department that manages Complaints and Grievances]. S8 indicated that if a patient complains during daily rounds, “they usually take care of it on site, at that time.” At 12:31 PM, S7 confirmed the facility does not maintain a log of patient complaints related to Food and Nutrition Services.”
-
Competent Dietary Staff
The inspectors’ words, 263 words
“COMPETENT DIETARY STAFF CFR(s): 482.28(a)(3) There must be administrative and technical personnel competent in their respective duties. This Standard is not met as evidenced by: 46468 Based on observation, staff interview, and review of facility documents, it was determined the facility failed to ensure all dietary personnel are trained and competent in their respective duties, in one of six (S7, S8, S12, S13, S14, and S15) personnel files reviewed. Findings include: A review of [The contracted food service provider’s] policy titled, “I-3 Training,” dated 05/35 stated, “Employees must be trained in safe food handling practices, per company policy, when hired, and must complete on-going training during their employment.” On 12/10/25 at 10:16 AM, upon entering the kitchen to tour, S15 was observed swinging his/her braided hair, from shoulder to shoulder. Braids were observed hitting a food delivery cart. At 10:30 AM, S15 returned to the kitchen with his/her braids tucked into the back of his/her jacket. S12 secured S15’s braids in two hairnets. Upon interview, S15 stated he/she “knew [he/she] had to put [his/her] braids in a hairnet.” On 12/10/25 at 2:20 PM, a review of S15’s personnel file was conducted in the presence of S28, S32, S33 and S34. S15’s personnel file lacked evidence of education regarding employee uniforms, hair restraints, and personal items. At 4:20 PM, S1 confirmed that S15’s “file must have been lost in the transition,” as [the contracted food service provider] began managing Food and Nutrition Services in July, 2025. S1 confirmed that S15’s personnel file lacked evidence of education regarding employee uniforms, hair restraints, and personal items.”
All 5 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 10, 2026 | Complaint inspection | No deficiencies cited |
| Dec 10, 2025 | Complaint inspection | 2 deficiencies cited |
| Aug 8, 2025 | Complaint inspection | No deficiencies cited |
| May 19, 2025 | Complaint inspection | No deficiencies cited |
| Jul 9, 2024 | Complaint inspection | No deficiencies cited |
How do patients fare?
- CMS’s overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System. for it is 4 of 5.
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 8; safety of care, 4 better and 0 worse of 8; readmission, 1 better and 3 worse of 11.
- Patients rate it 3 of 5 in CMS’s patient survey (598 surveys completed, Oct 1, 2024 to Sep 30, 2025): 67% rated it 9 or 10 out of 10, and 67% would definitely recommend it.
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), better than the national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, no different than national benchmark; surgical site infections after abdominal hysterectomy, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
- CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 10.2%, heart failure 10.2%, pneumonia 13.2%, COPD 7.9%, stroke 11.4%, heart bypass surgery 2.1%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 15%, heart failure 21.4%, pneumonia 17.9%, COPD 20.1%, heart bypass surgery 10.7%, hip or knee replacement 5.1%. CMS gives no comparison with the national rate for them in this release.
- After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
- Emergency department patients spent a median of 174 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 3% left before being seen.
- 69% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
- Medicare’s spending per patient here is 1.06 times the national median (Jan 1, 2024 to Dec 31, 2024).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | 3 of 5 |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Jul 1, 1966.
- Ownership: voluntary non-profit - private.
- It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
- 93% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Atlanticare Health System, Inc. runs it.
- 17 owners or officers are people: Priyesh T Thakkar (corporate director, 0%); Margaret S Sykes (corporate director, 0%); Hak Kim (managing employee (on the payroll), 0%); Gina Merritt-Epps (corporate director, 0%); Donna Michael-Ziereis (corporate director, 0%); Brett Matik (corporate director, 0%); Rosalind Kincaid (corporate director, 0%); Marissa Travaline (corporate director, 0%); Kenneth Steinberg (corporate director, 0%); Jennifer Tioseco (corporate director, 0%); Michael Charlton (corporate director, 0%); Eugene Arnone (corporate director, 0%); Javid Iqbal (corporate director, 0%); Michael Walsh (corporate director, 0%); David Goddard (corporate director, 0%); Manuel Aponte (corporate director, 0%); Pacifico Agnellini (corporate director, 0%).
- CMS’s Provider of Services file records 2 changes of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
How does it compare nearby?
- Of the 3 hospitals CMS lists in Atlantic County, 2 have an overall star rating from CMS: 1 rated 4 of 5, 1 rated 3 of 5.
- CMS rates this one 4 of 5.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
| Place | Overall star rating |
|---|---|
| Shore Medical Center | 3 |
| Ancora Psych Hosp | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
-
Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.