Hearth Record

Northwest Health - Porter

An acute care hospital in Valparaiso, Indiana 46383

85 East Us Hwy 6, Valparaiso, Indiana 46383. (219) 983-8300.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 10 deficiencies in 3 months of the last 36. Last cited Jul 2025. Most serious: Condition-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Condition-level deficiency
For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.

What did inspectors find?

The last inspection on record was on Mar 20, 2026: a complaint inspection.

10 deficiencies cited in the last three years, 3 of them at condition level, the most serious.

3 deficiencies at condition level, the more serious of CMS’s two levels

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

10 deficiencies in 3 months of the last 36. Last cited Jul 2025. Most serious: Condition-level. The last 3 years, to Nov 5, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Jul 9, 2025: complaint inspection3 deficiencies
  • Discharge Planning

    The inspectors’ words, 152 words

    “DISCHARGE PLANNING CFR(s): 482.43 The hospital must have in effect a discharge planning process that focuses on the patient goals and treatment preferences and includes the patient and his or her caregivers support person(s) in the discharge planning for post-discharge care. The discharge planning process and the discharge plan must be consistent with the patient’s goals for care and his or her treatment preferences, ensure an effective transition of the patient from hospital to post-discharge care, and reduce the factors leading to a preventable hospital readmissions This Condition is not met as evidenced by: 14445 Based on document review and interview the hospital staff failed to ensure that a patient received completed discharge instructions, and a safe discharge (see tag 813), for 1 of 10 MRs (Medical Record) reviewed. (Patient # 6). The cumulative effect of this systemic problem resulted in the facility’s inability to ensure that safe Discharge Planning was promoted.”

    Rule A0799. Condition-level. From a complaint.

  • Rn Supervision Of Nursing Care

    The inspectors’ words, 860 words

    “RN SUPERVISION OF NURSING CARE CFR(s): 482.23(b)(3) A registered nurse must supervise and evaluate the nursing care for each patient. This Standard is not met as evidenced by: 14445 Based on document review and interview the nurse failed to ensure complete supervision and nursing care provided to 1 of 10 MRs (Medical Record) reviewed. (Patient # 6). Findings include: 1. Facility policy titled, “Care Management Plan for Discharge Planning”, policy number: none listed, indicated on page 1, under I. Identification of patients in need of discharge planning, A., All patients are screened by nursing services for potential discharge needs; and on page 2, under III. Discharge Plan, B. The Care Manager will develop discharge plan with input from the patient and/or caregiver, D. The Care Manager will reassess the patient’s discharge plan and any factors that may impact the patient’s continuing care needs. Last revised 12/2024. 2. Facility policy titled, “Inpatient Acute Nursing Guidelines of Patient Care”, policy number: none listed, indicated on page 7, under Interventions: Global Interventions; The nurse will perform interventions to meet the individualized needs and problems of the patient, and on page 10, under Respiratory Care Management: Maintaining oxygen delivery system: reassessment after every change to oxygen; oxygen saturation will be monitored. Last revised/approved 6/2025. 3. Review of MR for patient # 6, reflected the following: (a). Patient admitted on 4/27/2025 to 3rd floor (Progressive unit) after seen, evaluated, treated in the ED/ER (Emergency Department/Emergency Room) on evening/night of 4/26/2025 for complaints of: weakness, SOB (shortness of breath) and cough. Patient had been brought to AH # 40’s (Acute Care Hospital) - (ED/ER by ambulance/EMS (emergency medical services). Patient was discharged on 5/1/2025 to home (to address provided by patient) via transport service, with discharge instructions. (b). H&P (History & Physical) on 4/27/2025, by MD # 30 (Doctor of Medicine-MD/Hospitalist) reflected patient does have a history of chronic daily/mild dementia, but after speaking to contact, it was found that patient was brought in due to being a little more altered than usual. Patient history also included: COPD (Chronic obstructive pulmonary disease). Patient on 4 L (liters) of oxygen at home and albuterol as needed. (c). Nurse note on 4/28/2025 at 10:30 pm, reflected O2 (oxygen) at 3 L, sat (saturation) = 99%. (d). RT (Respiratory) flowsheets (during patient’s hospital stay) reflected O2 nasal cannula use: 3 L to 1 L; O2 sats = 95% to 98%. (e). Nurse flowsheet on 5/1/2025 morning, for Respiratory: reflected patient denies shortness of breath, 2 L nasal cannula. Respirations: regular and unlabored. O2 sat = 100%. (f). CM (Case Management) note on 5/1/2025 at 4:29 pm, by S # 10 (Case Management) reflected patient discharged home with no needs. CM arranged for transport service, address listed in note. (g). The MR lacked documentation - entries by nursing staff in regards to the following: 1. Any belongings that the patient had arrived with on admission (i.e. shoes). 2. Any type of footwear patient was dressed in at time of discharge. 3. For an assessment of respiratory status prior to discharge: respiration rate, oxygen saturation; with patient on room air, as patient was discharged with no supplemental oxygen for transport to home. 3. That patient was sent via transport to a different address than her/his own for discharge. 4. If the address was checked and verified as having been correct for the patient. 4. In interview on 6/18/2025 at approximately 1:50 pm, with S # 12 (Case Management), confirmed that they don’t see what belongings patient is leaving with; not part of patient dressed - shoes or no shoes for discharge; prepare for transport service arrival. That is nursing’s responsibilities. 5. In interview on 6/18/2025 at approximately 1:40 pm and at approximately 2:28 pm, with S # 10 (Case Management), confirmed the following: a. Patient # 6 did not ask for anyone to be called; family - emergency contact or FM # 1 (family member). Patient able to make a call; believe patient could have made a call. b. Address given by patient # 6. Did not double check face sheet, went with what patient said. There are times when facesheets are wrong. Did not realize patient address on facesheet was different than one patient wanted to go to. Address on facesheet could be from a previous stay. 6. In interview on 6/18/2025 at approximately 2:25 pm, with S # 11 (Case Management), confirmed - No recollection of what belongings patient # 6 had with her/him. 7. In interview on 7/9/2025 at approximately 2:37 pm, with FR # 20 (Friend) the following was indicated: a. When the patient (Patient # 6) arrived at FR # 20’s house, after discharge from AH # 40, the patient was barefoot. b. The patient (Patient # 6) was discharged to FR # 20’s house (Patient’s previous address). Patient arrived via a transport service. c. The patient (Patient # 6) has oxygen at home. Has used oxygen for the last 16 to 18 years. 8. It was determined that Patient # 6’s arrival at FR # 20’s house was not planned, and was discharged without oxygen or a respiratory assessment being completed prior to hospital discharge.”

    Rule A0395. Standard-level. From a complaint.

  • Discharge Planning- Transmission Information

    The inspectors’ words, 585 words

    “DISCHARGE PLANNING- TRANSMISSION INFORMATION CFR(s): Discharge of the patient and the provision and transmission of the patient’s necessary medical information. (b) The hospital must discharge the patient , and also transfer or refer the patient where applicable, along with all necessary medical information pertaining to the patient’s current course of illness and treatment, post-discharge goals of care, and treatment preferences, at the time of discharge, to the appropriate post-acute care service providers and suppliers, facilities, agencies, and other outpatient service providers and practitioners responsible for the patient’s follow-up or ancillary care. This Standard is not met as evidenced by: 14445 Based on document review and interview, the hospital staff failed to ensure that a patient received completed discharge instructions, and a safe discharge, for 1 of 10 MRs (Medical Record) reviewed. (Patient # 6). Findings include: 1. Policy titled, “Inpatient Acute Nursing Guidelines of Patient Care”, policy number: none listed, indicated on page 16, under Discharge: discharge assessment will include, understanding of discharge instruction from nurse, including patient teaching. Last revised/approved 6/2025. 2. Policy titled, “Care Management Plan for Discharge Planning”, policy number: none listed, indicated on page 2, under III. Discharge Plan, B. The Care Manager will develop discharge plan with input from the patient and/or caregiver, D. The Care Manager will reassess the patient’s discharge plan and any factors that may impact the patient’s continuing care needs. Last revised 12/2024. 3. Review of MR for patient # 6, reflected the following: (a). Patient admitted on 4/27/2025 to 3rd floor (Progressive unit) after seen, evaluated, treated in the ED/ER (Emergency Department/Emergency Room) on evening/night of 4/26/2025 for complaints of: weakness, SOB (shortness of breath) and cough. (b). H&P (History & Physical) on 4/27/2025, by MD # 30 (Doctor of Medicine-MD/Hospitalist) reflected patient does have a history of chronic daily/mild dementia, but after speaking to contact, it was found that patient was brought in due to being a little more altered than usual. (c). Patient was discharged on 5/1/2025 to an address (address provided by patient), that was not the noted home address for the patient as listed on the patient’s facesheet; via transport service. (d). MR documentation lacked completed/received - signed discharge instructions by the patient. (e). The MR lacked documentation - entries by nursing staff in regards to the following: 1. That patient was sent via transport to a different address than her/his own for discharge. 2. If the address was checked and verified as having been correct for the patient. 4. In interview on 6/18/2025 at approximately 1:40 pm and at approximately 2:28 pm, with S # 10 (Case Management), confirmed the following: a. Patient # 6 did not ask for anyone to be called; family - emergency contact or FM # 1 (family member). Patient able to make a call; believe patient could have made a call. b. Address given by patient # 6. Did not double check face sheet, went with what patient said. There are times when facesheets are wrong. Did not realize patient address on facesheet was different than one patient wanted to go to. Address on facesheet could be from a previous stay. 5. In interview on 7/9/2025 at approximately 2:37 pm, with FR # 20 (Friend), the following was indicated: a. When the patient (Patient # 6) arrived at FR # 20’s house, after discharge from AH # 40, the patient was barefoot. b. Patient arrived via a transport service. 6. It was determined that the patient (Patient # 6) did not arrive at her/his residence.”

    Rule A0813. Standard-level. From a complaint.

Feb 28, 2025: complaint inspection2 deficiencies
  • Rn Supervision Of Nursing Care

    The inspectors’ words, 508 words

    “RN SUPERVISION OF NURSING CARE CFR(s): 482.23(b)(3) A registered nurse must supervise and evaluate the nursing care for each patient. This Standard is not met as evidenced by: 35731 Based on document review and interview, the registered nurse failed to evaluate a patient per policy in one (1) instance. (Patient # 10) Findings include: 1. The facility policy titled, Suicide Risk Assessment and Interventions Columbia Protocol in Non-Behavioral Health Setting, version eight (8), no policy number, indicated on page two (2) - section Procedure - Required Action Steps - Guidance - Determining suicide risk level can include additional information and sources other than the patient, such as Emergency Medical Services, significant others and/or other observers who report suicide ideation, intent and/or behavior. This policy was last revised on 06/08/2022. 2. Patient # 10’s MR (medical record) indicated the patient was a 24 y/o (year/old) brought into H # 2’s (Acute Care Hospital) Emergency Department (ED) by police on several dates including, but not limited to, the following: a. The Law Enforcement Statement In Support of Emergency Detention and Transport dated 01/15/2025 at 6:16 pm, indicated the patient was believed to be mentally ill due to - intellectual disability and other psychiatric disorders that substantially disturbed the individual’s thinking, feeling, or behavior and impaired the individual’s ability to function, and the person named above (patient # 10) was - dangerous to self and was in immediate need of hospitalization and treatment for the following reasons: Patient # 10 stated he/she would go in his/her room and self-harm. b. The Nurses note dated 01/15/2025 at 6:63 pm by N # 2 (Registered Nurse-RN), indicated the patient refused to answer the questions for the Columbia Suicide Risk Assessment. The patient was calculated (per the computer system) at low risk for suicide with no action interventions required. c. The Provider note dated 01/15/2025 at 7:34 pm by M # 2 (Doctor of Osteopathy-DO/Family Medicine), indicated Medical Decision Making - Patient had medical screening examination. The patient refused to cooperate with evaluation. There appears to be no acute change in his/her condition. He/she was considered safe to return to his/her group home. Patient was discharged back to H # 3 (Group Home). d. The Provider note dated 01/16/2025 at 6:45 pm by M # 2, indicated the diagnosis to be - intentional self-harm by strangulation. History of present illness - patient was found at his/her facility (H # 3) with a cord wrapped around his/her neck. The patient appeared to be hypoxic. 3. In interview on 02/27/2025 at approximately 2:50 pm with staff member A # 1 (Chief Nursing Officer-CNO), confirmed when the patient doesn’t answer and/or refuses to answer the Columbia Suicide Risk Questions the system will automatically default to low risk. 4. In interview on 02/28/2025 at approximately 3:48 pm with medical staff member M # 4 (Chief Medical Officer-CMO), confirmed he/she believed it was a communication gap with the consult from H # 4. The nurse should use her discretion to change the suicide risk assessment if and/or when necessary.”

    Rule A0395. Standard-level. From a complaint.

  • Discharge Planning - Early Identification

    The inspectors’ words, 1,117 words

    “DISCHARGE PLANNING - EARLY IDENTIFICATION CFR(s): 482.43(a) The hospital’s discharge planning process must identify at an early stage of hospitalization those patients who are likely to suffer adverse health consequences upon discharge in the absence of adequate discharge planning and must provide a discharge planning evaluation for those patients so identified as well as for other patients upon the request of the patient, patient’s representative, or patient’s physician. This Standard is not met as evidenced by: 35731 Based on document review and interview, the facility failed to provide appropriate discharge planning evaluation for a patient who had been previously identified as suicidal in one instance. (Patient # 10) Findings include: 1. The facility policy titled, Discharge Planning and Follow Up Care, version two (2), no policy number, indicated on page one (1) - section Procedure - number two (2) - to discharge a patient, obtain the completed chart and verify that all orders and reassessments have been completed and signed. This policy was last revised on 11/25/2024. 2. The facility policy titled, Suicide Risk Assessment and Interventions Columbia Protocol in Non-Behavioral Health Setting, version eight (8), no policy number, indicated on page two (2) - section Procedure - Required Action Steps - Guidance - Determining suicide risk level can include additional information and sources other than the patient, such as Emergency Medical Services, significant others and/or other observers who report suicide ideation, intent and/or behavior. This policy was last revised on 06/08/2022. 3. Patient # 10’s MR indicated the following: The patient was a 24 y/o (year/old) brought into H # 2’s (Acute Care Hospital) Emergency Department (ED) by police on several dates including, but not limited to, the following: a. The patient arrived to the ED on 01/14/2025 with the diagnosis of foreign body in hand, pica, and suicidal ideation. b. The Psychiatric Consult was ordered by M # 3 (Doctor of Osteopathy-DO/Emergency Medicine). c. The Case Management (CM) note dated 01/15/2025 at 7:53 am, indicated the medical record chart was further reviewed by T # 1 (Transition Care Coordinator-TCC) with the current complaint being that the patient wants to overdose. d. The CM note dated 01/15/2025 at 12:07 pm, indicated H # 3, H # 2’s charge nurse, Case Manager Director and Nurse Administration were all updated/aware, and were in agreement related to patient # 10 being discharged. e. The Provider note dated 01/15/2025 at 12:12 pm by M # 3, indicated - Calls-Consults - recommended H # 4 come and see the patient. It was felt that patient # 10 was not truly suicidal, but he/she had behavioral issues. The patient was discharged to H # 3 at 1:46 pm. f. The Law Enforcement Statement In Support of Emergency Detention and Transport dated 01/15/2025 at 6:16 pm, indicated the patient was back in the ED and was believed to be mentally ill due to - intellectual disability and other psychiatric disorders that substantially disturbed the individual’s thinking, feeling, or behavior and impaired the individual’s ability to function, and the person named above (patient # 10) was - dangerous to self and was in immediate need of hospitalization and treatment for the following reasons: Patient # 10 stated he/she would go in his/her room and self-harm. g. The Nurses note dated 01/15/2025 at 6:63 pm by N # 2 (Registered Nurse-RN), indicated the patient refused to answer the questions for the Columbia Suicide Risk Assessment. The patient was calculated (per the computer system) at low risk for suicide with no action interventions required. h. The Provider note dated 01/15/2025 at 7:34 pm by M # 2, Medical Decision Making - Patient had medical screening examination. The patient refused to cooperate with evaluation. He/she had numerous recent formal evaluations from H # 4 and was previously cleared to return to his/her group home. There appears to be no acute change in his/her condition. He/she was considered safe to return to his/her group home. Patient was discharged. i. The Triage Assessment dated 01/15/2025, signed by M # 1 on 01/16/2025 at 8:35 am on page 7, section Crisis Type - indicated suicidal, section Psychiatric Recommendations/Outcomes - M # 1 recommended that the client (patient # 10) needed to stay in the ED for the time being, and section Admission Criteria Met - indicated recent suicide attempt or gesture within seventy-two (72) hours prior to admit. j. The patient arrived to the ED on 01/16/2025 with the diagnosis of intentional self-harm by strangulation. k. The Provider note dated 01/16/2025 at 6:45 pm by M # 2, indicated the diagnosis to be - intentional self-harm by strangulation. History of present illness - patient was found at his/her facility (H # 3) with a cord wrapped around his/her neck. The patient appeared to be hypoxic. Patient was alone for approximately ten (10) to fifteen (15) minutes. Patient # 10 appeared stable on arrival to ED. He/she did not wish to answer questions at this time. 4. In interview on 02/27/2025 at approximately 2:50 pm with staff member A # 1 (Chief Nursing Officer-CNO), confirmed when the patient doesn’t answer and/or refuses to answer the Columbia Suicide Risk Questions the system will automatically default to low risk. 5. In interview on 02/28/2025 at approximately 1:45 pm with medical staff member M # 2, confirmed when patient # 10 arrived to the ED in the evening of 01/15/2025, nothing had changed from earlier in the afternoon when he/she was discharged by medical staff member M # 3. When H # 4 comes in for a psychiatric consultation first they go talk to the patient, then go into a room where they phone the psychiatrist to discuss the assessment, then they are supposed to come find us to let us know their findings. Honestly, we all thought it was just attention seeking and maybe that clouded our judgement. 6. In interview on 02/28/2025 at approximately 2:10 pm with medical staff member M # 3, confirmed he/she never spoke to anyone from H # 4 related to the psychiatric evaluation recommendations. He/she confirmed receiving a call from CM (doesn’t remember the name of person), indicating a meeting was held by CM, H # 3, patient # 10’s guardian, hospital administration who all agreed to discharge patient # 10. Everyone thought it was behavioral issues. M # 3 further confirmed that he/she thought it was the “wrong play” to discharge the patient, but “I did”. 7. In interview on 02/28/2025 at approximately 3:48 pm with medical staff member M # 4 (Chief Medical Officer-CMO), confirmed he/she believed it was a communication gap with the consults at H # 4. The nurse should use her discretion to change the suicide risk assessment if and/or when necessary.”

    Rule A0800. Standard-level. From a complaint.

Jan 27, 2025: complaint inspection3 deficiencies
  • Nursing Services

    The inspectors’ words, 101 words

    “NURSING SERVICES CFR(s): 482.23 The hospital must have an organized nursing service that provides 24-hour nursing services. The nursing services must be furnished or supervised by a registered nurse. This Condition is not met as evidenced by: 44532 Based on document review and interview, the registered nurse failed to ensure patient assessment and/or vital signs every 4 (four) hours, failed to provide a sitter, and failed to document 15-minute monitoring safety checks for 1 of 10 patient (P1) medical records reviewed. The cumulative effect of these systematic problems resulted in the facility’s inability to provide nursing care in a safe manner.”

    Rule A0385. Condition-level. From a complaint.

  • Patient Rights: Care In Safe Setting

    The inspectors’ words, 447 words

    “PATIENT RIGHTS: CARE IN SAFE SETTING CFR(s): 482.13(c)(2) The patient has the right to receive care in a safe setting. This Standard is not met as evidenced by: 44532 Based on document and interview, the facility failed to ensure care in a safe setting in one instance for 1 of 10 patient (P1) medical records reviewed. Findings include: 1. Facility policy titled “Patient Rights Policy”, revision date: 03/07/2022. Patient Rights: Personal privacy and safety. 2. Facility policy titled “Suicide Risk Assessment and Interventions Columbia Protocol in Non-Behavioral Health Setting”, revision date: 06/08/2022, indicated All adolescent and adult patients who present for care will be screened for suicide ideation and behavior using the Columbia Protocol (Columbia-Suicide Severity Rating Scale (C-SSRS). On page 6, Table 1: Patient Safety Measures and Interventions Based on Screening Responses, Level of Risk: High- Initiate continuous observation (1:1 or in dedicated, secured, ligature resistant area or room), - RN to notify MD and MD to order Mental Health Professional face-to-face consult before leaves the area/unit, - All staff to use communication/de-escalation techniques, - If family/significant other with patient: Nurse to provide “Support Person Education”, RN to Re-assess suicidal risk and need for suicidal precautions if there is an observed or stated change in behavior. Registered Nurse observe patient every 15 minutes and utilize the Frequent Observation Flow Sheet. 3. MR indicated P1 was admitted to the facility on 01/10/2025 at 1532 hours for suicidal ideation. MR indicated Notice of “Patient Rights and Responsibilities”, was signed by P1 on 01/10/2025 at 1650 hours which included but not limited to patient have the right to an environment that is safe, preserves dignity and contributes to a positive self -image. Columbia-Suicide Severity Rating Scale (C-SSRS) was completed on 01/10/2025 at 1705 hours on P1, indicated patient level of risk is high. MR lacked documentation of completed 15-minute checks and having a sitter at bedside while a patient at the facility. Nurse Note dated 01/11/2025 at 1618 hours written by N1 (Registered Nurse) indicated security guard and ER tech notified nurse that patient in room ED11 was blue. Patient found on the floor, not breathing, cool to the touch, and mottled, no pulse was detected, MD1 notified. P1 was pronounced expired at this time by MD1 (Emergency Room Medical Doctor) on 01/11/2025 at 1625 hours. 4. In interview on 01/23/2025 at approximately 1430 hours, with A1 (Chief Nursing Officer, CNO), confirmed the patient (P1) did not have a sitter at the bedside and 15 minute checks were not completed for P1. 5. In phone interview with N1 (Registered Nurse) on 01/27/2025 at 1030 hours verified that P1 did not have a sitter assigned on 01/11/2025 and should have.”

    Rule A0144. Standard-level. From a complaint.

  • Rn Supervision Of Nursing Care

    The inspectors’ words, 509 words

    “RN SUPERVISION OF NURSING CARE CFR(s): 482.23(b)(3) A registered nurse must supervise and evaluate the nursing care for each patient. This Standard is not met as evidenced by: 44532 Based on document review and interview, nursing services failed to assess patient and/or vital signs every 4 (four) hours, failed to document 15-minute monitoring safety checks, and failed to provide a sitter at the bedside for 1 of 10 patient (P1) medical records reviewed. Findings include: 1. Facility policy titled “ED Assessment and Reassessment”, revision date 09/24/2024. To provide guidelines for standardizing the frequency of assessing and reassessing of patients that present in the emergency department including patients triaged and in the ED waiting area. Vital signs will be recorded every four hours or at a minimum on admission and at time of discharge and as needed by the patients condition. 2. Facility policy titled “Suicide Risk Assessment and Interventions Columbia Protocol in Non-Behavioral Health Setting”, revision date: 06/08/2022, indicated All adolescent and adult patients who present for care will be screened for suicide ideation and behavior using the Columbia Protocol (Columbia-Suicide Severity Rating Scale (C-SSRS). On page 6, Table 1: Patient Safety Measures and Interventions Based on Screening Responses, Level of Risk: High- Initiate continuous observation (1:1 or in dedicated, secured, ligature resistant area or room), - RN to notify MD and MD to order Mental Health Professional face-to-face consult before leaves the area/unit, - All staff to use communication/de-escalation techniques, - If family/significant other with patient: Nurse to provide “Support Person Education”, RN to Re-assess suicidal risk and need for suicidal precautions if there is an observed or stated change in behavior. Registered Nurse observe patient every 15 minutes and utilize the Frequent Observation Flow Sheet. 3. Review of P1 medical record indicated: a. Patient was admitted to the facility on 01/10/2025 for suicidal ideation. Columbia-Suicide Severity Rating Scale (C-SSRS) was completed on P1 indicated patient to be at a high risk for suicide. MR lacked documentation of completed 15-minute checks and lacked documentation of sitter at bedside while a patient at facility. b. Initial Medical Screen dated 01/10/2025 at 1620 hours indicated P1 was assessed by the triage nurse vital signs: pulse 84 bpm (beats per minute) (normal range 60-100 bpm), respiratory rate 16 brpm (breaths per minute) (normal range 10-21 brpm), blood pressure 165/97 mmHg (millimeters of mercury) (normal range systolic 95-120 and diastolic 59-81). MR lacked documentation that P1 had vital signs rechecked during his/her time in the Emergency Department or re-assessed by a registered nurse for any changes in medical or psychiatric conditions. 4. Interview with A1 (Chief Nursing Officer) on 01/23/2025 at approximately 1400 hours, confirmed that P1 medical record lacked documentation of patient re-assessment and/or vital signs being repeated, lacked documentation of having a sitter at the bedside, and lacked 15-minute monitoring of the patient safety checks for the duration P1 was in the ED. 5. In phone interview with N1 (Registered Nurse) on 01/27/2025 at 1030 hours verified that P1 did not have a sitter assigned on 01/11/2025 and should have.”

    Rule A0395. Standard-level. From a complaint.

Jan 23, 2025: complaint inspection2 deficiencies
  • Patient Rights

    “PATIENT RIGHTS CFR(s): 482.13 A hospital must protect and promote each patient’s rights. This Condition is not met as evidenced by: 35731 Based on document review and interview the facility failed to honor a patient’s right (patient # 10) related to visitation and ensure patient safety (patient # 11) in two (2) of eleven (11) medical records (MRs) reviewed. (tag 142) The cumulative effect of this systemic problem resulted in the facility’s inability to ensure that Patient Rights were promoted.”

    Rule A0115. Condition-level. From a complaint.

  • Patient Rights: Privacy And Safety

    The inspectors’ words, 1,540 words

    “PATIENT RIGHTS: PRIVACY AND SAFETY CFR(s): 482.13(c) Patient Rights: Privacy and Safety This Standard is not met as evidenced by: 35731 Based on document review and interview the facility failed to honor a patient’s right (patient # 10) related to visitation and ensure patient safety (patient # 11) in two (2) of eleven (11) medical records (MR’s) reviewed. Findings include: 1. The facility policy titled, Patient Rights Policy, no policy number, indicated patients’ rights include, but are not limited to, the right to participate in the plan of care, reasonable responses to reasonable requests for service, and personal privacy and safety. Patients’ rights also apply to persons who may have responsibility for healthcare decisions on behalf of the patient. This policy was last reviewed/revised on 03/07/2022. 2. The facility policy titled, Adoption of Newborn Policy, no policy number, indicated a patient had full rights until the termination papers were signed. If termination papers, Biological Parental Consent to Release Newborn to Adoptive Parents, Adoption Agency or Private Adoption Attorney Representative, while natural mother and infant are still hospitalized, then any issues relating to the infant must be approved by the adoption agency/attorney thereafter. This policy was last reviewed/revised on 03/08/2022. 3. Review of the Board of Trustee Bylaws, dated January 2024, indicated the local governing authority appointed by the Corporation to provide for the overall management of the hospital. The purpose shall be to provide services to best serve the needs of patients. 4. Review of Patient # 10’s MR indicated the following: a. Hospital Adoption Plan, dated 09/04/2024, indicated patient # 10 would be giving permission to G # 1 (Adoption Support Center) adoptive parents to provide care for the baby (patient # 11), make medical decisions, and receive medical information pertaining to the baby (patient # 11). Patient # 10 indicated would like the baby (patient # 11) moved to the adoptive parent’s room immediately and would like the baby (patient # 11) identification band to be given to the adoptive mother. b. Verification of Birth Facts, dated 10/12/2024, signed by patient # 10, indicated that she had been given the option to complete a voluntary paternity affidavit while hospitalized following the birth of her child, that the paternity affidavit had been fully explained to her, and she did not choose to complete a paternity affidavit. c. Authorization for Treatment of Newborn, dated 10/12/2024, signed by patient # 10 and C # 2 (Licensed Social Worker) at approximately 10:57 am, indicated patient # 10 delegated authority to G # 1 to make all decisions and to obtain necessary health care on behalf of the child (Patient # 11). d. Indiana Department of Child Services (DCS) Hospital Release Authorization, dated 10/12/2024, indicated DCS did not authorize release until TBD (to be determined) due to ongoing DCS investigation. e. Statement of Child Placing Agency Placing Child in Care and Custody of Adopting Parents, dated 10/12/2024, indicated patient # 10 released and relinquished infant baby (patient # 11) to the care, custody and control of G # 1, a licensed child-placing agency in the State, for the purpose of adoption and consented to the adoption of the child by G # 1 adoptive parents. R # 1 (Notary Public/Representative) as a representative of G # 1, place the child in the care and custody of the adoptive parents in anticipation of the child’s adoption and pending the finalization of the adoption. R # 1 authorized the adoptive parents to consent to any medical or other professional care and treatment for the child’s health and welfare. f. Relinquishment of Child, to Child Placing Agency, Consent to Adoption and Waiver of Notice Regarding Adoption Proceedings, dated 10/12/2024, indicated Patient # 10 deposed the following: She was the biological mother of infant baby (patient # 11), the child was conceived out of wedlock, the paternity of the child had not been established, she released and relinquished the child to the care, custody and control of G # 1 for the purpose of adoption and desire that the child be placed in the care and custody of the adopting parents pending the adoption. Patient # 10, C # 2, and R # 1 (Notary Public/Representative) signed. 5. Patient # 11’s MR indicated the following: a. Date of Birth 10/11/2024. b. Case Management notes, dated 10/12/2024, no initial time, by C # 2, indicated patient # 10 appointed G # 1 to make decisions for patient # 11 while she was an inpatient at the hospital with R # 1 being G # 1’s representative. All paperwork was completed in full. C # 2 was present and signed as witness for G # 1 paperwork of Relinquishment of child to the child placement agency (G # 1). Documents notarized. CPS (Child Protective Services) cannot state the birth father needs supervised visits because they are not taking custody. Due to the situation “C # 2 and Registered Nurse feel it would be appropriate to still have birth father remain supervised by his case manager”. R # 1 indicated F # 1 (Father) had 15 days to file through the court for paternity and to his/her knowledge that had not happened. C # 2 spoke with patient # 10 who indicated she did not want to make any decisions for patient # 11 and appointed G # 1 to make all decisions for patient # 11 while he/she was in the hospital. At 4:26 pm C # 2 was notified F # 1 was here with one of the workers from the drug rehabilitation with him. At that time patient # 11 was taken to a different room for F # 1 to visit. At 5:03 pm, C # 2 was notified the adoptive parents were very upset, and C # 2 explained that the birth father had the right to see patient # 11 while he/she was here. The adoptive parent stated that G # 1 had decision making power and doesn’t want F # 1 to see the patient, it was a safety risk, and their lawyers advised them that F # 1 was out of the time frame to establish paternity. c. Consent for Circumcision, dated 10/12/2025 at 11:25 am, indicated R # 1 who was the representative for G # 1, signed the consent form. d. Birth Parental Consent to Release Newborn to Adopting Parents, Adoption Agency or Private Adoption Attorney Representative (Newborn Chart), dated 10/12/2024 at 10:47 am, indicated to discharge the newborn (patient # 11) to the custody of G # 1. The form was signed by patient # 10 and C # 2. The form was notarized by R # 1. e. Discharge of Newborn to Adopting Parents Child Protective Services (CPS), Adoption Agency, or Private Adoption Attorney Representative (Newborn Chart), dated 10/12/2024 at 10:50 am, indicated patient # 10 was aware the acknowledged male newborn would be discharged to the representative of G # 1. The form was signed by patient # 10 and notarized by R # 1. 6. In interview on 01/22/2025 at approximately 9:45 am with staff member C # 1, confirmed we only go by legal paperwork. Most of the time the adoption plan is sent from the attorney and if we do not have the paperwork, we contact the attorney and/or DCS. The birth mother can choose who she wants to let see the baby. 7. In interview on 01/22/2025 at approximately 10:00 am with staff member A # 7 (Director Women & Children’s Department), confirmed the babies stay in the birth mothers’ room or we have a room for the adoptive parents to be with the baby. On 01/23/2025 at approximately 1:50 pm with staff member A # 7, confirmed he/she had called DCS on 10/12/2024 and spoke with D # 1 who indicated they do not have that authority to make that decision related to visitation. 8. In interview on 01/22/2025 at approximately 4:20 pm with staff member N # 2, confirmed he/she was told that the night before CPS decided to allow F # 1 to visit the baby. Patient # 11 was taken out of the adoptive parents room and taken to another room to allow F # 1 to visit along with his Case Worker for almost an hour. 9. In interview on 01/23/2025 at approximately 10:40 am with D # 1 (Family Case Manager - Department of Child Services), confirmed he/she had nothing to do with the decision to allow F # 1 to visit patient # 11 in the hospital. According to DCS he failed to meet the deadline for paternity and F # 1 was only the alleged father. 10. In interview on 01/23/2025 at approximately 2:20 pm with staff member N # 1 (Clinical Manager Obstetrics/Pediatrics/Neonatal Intensive Care Unit), confirmed patient # 10 gave one of patient # 11’s identification bands to the adoptive mother. R # 1 signed consent for patient # 11 to be circumcised. 11. In interview on 01/23/2025 at approximately 3:15 pm with staff member C # 2, confirmed he/she was directed by C # 1 to allow F # 1 to visit patient # 11. We did not get a copy of the Case Worker’s identification who was with F # 1.”

    Rule A0142. Standard-level. From a complaint.

All 9 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 20, 2026Complaint inspectionNo deficiencies cited
Jul 9, 2025Complaint inspection3 deficiencies cited
Mar 21, 2025Complaint inspectionNo deficiencies cited
Mar 14, 2025Complaint inspectionNo deficiencies cited
Mar 11, 2025Complaint inspectionNo deficiencies cited
Feb 28, 2025Complaint inspection2 deficiencies cited
Jan 27, 2025Complaint inspection3 deficiencies cited
Jan 23, 2025Complaint inspection2 deficiencies cited
Oct 30, 2024Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 2 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 1 worse of 8; safety of care, 1 better and 0 worse of 8; readmission, 0 better and 3 worse of 11.
  • Patients rate it 2 of 5 in CMS’s patient survey (799 surveys completed, Oct 1, 2024 to Sep 30, 2025): 54% rated it 9 or 10 out of 10, and 48% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 12.5%, heart failure 13%, pneumonia 16.6%, COPD 9.5%, stroke 12.9%, heart bypass surgery 3%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.1%, heart failure 21.7%, pneumonia 18.1%, COPD 19.9%, heart bypass surgery 11.2%, hip or knee replacement 6.4%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 138 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 2% left before being seen.
  • 53% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 1.05 times the national median (Jan 1, 2024 to Dec 31, 2024).
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 52 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Jul 1, 1966.
  • Ownership: proprietary.
  • It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
  • Cited at in the last three years: it didn’t meet a whole condition of Medicare’s rules for hospitals.
  • It has an inpatient rehabilitation unit of 14 beds, which CMS lists apart as a rehabilitation facility.
  • Proprietary.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 10 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 2 of 5.
  • 63% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Northwest Indiana Health System LLC owns 100% directly since May 1, 2007.
  • 11 owners or officers are people: Kevin J Hammons (corporate officer); Kevin J Hammons (corporate director); Justin D Pitt (corporate officer); Justin D Pitt (corporate director); William Bradley Cash (corporate officer); Jason Kevin Johnson (corporate officer); Roman Gabriel Ottinger (corporate officer); Paula M Lalor (corporate director); Edna S Buffington-Price (corporate director); Thomas J Rohs (managing employee (on the payroll), 0%); Christopher G Cobb (corporate officer).
  • CMS’s Provider of Services file records 1 change of ownership, the latest on May 1, 2007.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Northwest Indiana Health System LLCOwns 5% or more directly100%May 1, 2007
Hma-Tri Holdings LLCOwns 5% or more through other companies100%Dec 31, 2015
Community Health Systems Inc.Owns 5% or more through other companies100%May 1, 2007
Triad Healthcare LLCOwns 5% or more through other companies100%Jan 5, 2016
Tennyson Holdings LLCOwns 5% or more through other companies100%Dec 31, 2007
Chs Community Health Systems Inc.Owns 5% or more through other companies100%May 1, 2007
Frankfort Health Partner, Inc.Owns 5% or more through other companies91.16%Dec 31, 2007

How does it compare nearby?

  • Of the 2 hospitals CMS lists in Porter County, 1 has an overall star rating from CMS: 1 rated 2 of 5.
  • CMS rates this one 2 of 5.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

1 compared
PlaceOverall star rating
Porter-Starke Services Inc.Not given

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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