Nell J Redfield Memorial Hospital
A critical access hospital in Malad City, Idaho 83252
150 North 200 West, Malad City, Idaho 83252. (208) 766-2231.
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The short answer
Record last released by CMS on Oct 20, 2026.
- Not rated CMS’s overall rating
- Not rated patient survey rating
- 4 deficiencies cited in the last three years (needs attention)
- 11 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
The last inspection on record was on Mar 25, 2026: a complaint inspection.
4 deficiencies cited in the last three years, 1 of them at condition level, the most serious.
1 deficiency at condition level, the more serious of CMS’s two levels
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
4 deficiencies in 2 months of the last 36. Last cited Mar 2026. Most serious: Condition-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Mar 25, 2026: complaint inspection3 deficiencies
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Surgical Services
The inspectors’ words, 749 words
“SURGICAL SERVICES CFR(s): If a CAH provides surgical services, surgical procedures must be performed in a safe manner by qualified practitioners who have been granted clinical privileges by the governing body, or responsible individual, of the CAH in accordance with the designation requirements under paragraph (a) of this section. This Condition is not met as evidenced by: 39430 Based on review of medical records, operative documentation, professional standards, and staff interviews, the Critical Access Hospital failed to ensure that surgical services were provided in accordance with accepted standards of practice, including AORN requirements for communication and verification of laterality. This directly affected 1 of 8 patients (Patient #8) whose records were reviewed. This failure resulted in inconsistent documentation and lack of required intraoperative communication regarding which ovary was removed during surgery for Patient #8. The 2022 AORN Guideline for Team Communication, Section 6, states that perioperative teams must establish and implement a standardized debriefing process, and that this process may include discussion of counts performed and confirmed, the procedure performed, and the labeling and disposition of specimen containers. This guideline was not followed. Patient #8 was a 38-year-old female admitted for surgery to remove her Right ovary on 2/19/26. Patient #8’s signed consent authorized removal of the right ovary only, and there was no documentation of discussion or consent for removal of the left ovary. The operative report dated 2/19/26 documented removal of the right ovary, while postoperative recovery orders documented removal of the left ovary. These discrepancies were not reconciled at the time of care. Patient #8’s medical record included a pathology report. The pathology report confirmed receipt of a specimen labeled as the right ovary, contradicting a later operative addendum entered by the DO one month after surgery in response to concerns about a potential wrongsite procedure. The addendum stated that the left ovary had been removed and that the right ovary had been left in place, which conflicted with both the original operative report and the pathology findings. There was no documentation that any change in laterality was communicated to the circulating nurse, anesthesia provider, or scrub staff. There was also no evidence that a debriefing occurred that would have clarified which ovary had been removed or verified specimen labeling in accordance with accepted practice Patient #8 presented to the ED 4 times after her surgery on 2/19/26 for right sided abdominal pain An interview was conducted with the ED physician who attended to Patient #8 on 3/25/26 beginning at 1:45 PM . The physician confirmed that Patient #8 returned several times after the surgery. The physician reported Patient #8 presented to the ED with extensive right quadrant pain - “she couldn’t keep things down.” The physician reported he did an ultrasound which revealed that the right ovary was still in place and the left ovary had been removed. The physician reported he and Patient #8 were surprised by this result - stating “in the operative note it says the right was removed.” During interview on 3/25/26 at 10:15 AM, the Chief Nursing Officer stated there was no documentation indicating that the surgeon communicated a change in laterality to the surgical team or to the patient, stating, “There is nothing showing that the team was informed of a change in which ovary was being removed.” The Operating DO was interviewed on 3/24/26 beginning at 1:00 PM During interview the DO stated he had not directly informed Patient #8 at the time of the surgery or at the follow up appointment, that the left ovary had been removed and the right ovary left in place, but that he had “provided her pictures.” The Critical Access Hospital failed to ensure that surgical services were provided in accordance with accepted standards of practice, failed to implement required communication and verification processes, and failed to ensure that care was delivered consistent with the patient’s informed consent. 2. Refer to 1104 as it relates to Patient #8’s medical record not being complete and accurate. 3. Refer to 1110 as it relates to the hospitals informed consent not specifying risks, benefits, and all options addressed and informed consent acquired prior to surgery for all patients. The cumulative effect of these deficient practices resulted in the CAH’s inability to ensure that surgical services were provided in accordance with the Condition of Participation for Surgical Services. These failures demonstrated a lack of an effective organizational system to ensure safe surgical care and to protect the health and safety of all patients receiving surgical services.”
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Records System
The inspectors’ words, 452 words
“RECORDS SYSTEM CFR(s): The records are legible, complete, accurately documented, readily accessible, and systematically organized. This Standard is not met as evidenced by: 39430 Based on review of medical records, operative documentation, pathology reports, and staff interviews, the Critical Access Hospital failed to ensure that the medical record for 1 of 8 patients who received surgery (Pt #8) was accurate, complete, and entered in a timely manner. This failure had the potential to place the patient at risk for incorrect clinical information and compromised continuity of care. Patient #8 was a 38 year old female admitted for surgery to remove her Right ovary on 2/19/26. Patient #8’s medical record included transvaginal ultrasound dated 1/15/26. It documented that the patient’s right ovary contained a simple 3 cm cyst and an adjacent dominant follicle measuring 1.9 cm. The left ovary contained a small hemorrhagic follicle measuring 1.7 cm. Patient #8’s medical record included a signed a consent for a right laparoscopic salpingooophorectomy, authorizing removal of the right ovary only. There was no documentation indicating discussion or consent for removal of the left ovary on the signed consent form. The operative report dated February 19, 2026 and signed by the operating DO documented that the right ovary was grasped with a tenaculum, circumcised with the harmonic scalpel, placed in an endobag, and removed through the 12 mm trocar site. The narrative described removal of the right ovary. Postoperative recovery orders documented “S/p lap LSO,” indicating a left salpingooophorectomy, which conflicted with both the operative report and the signed consent. Patient #8’s medical record included a pathology report which identified the received specimen as the right ovary, consistent with the consented procedure and inconsistent with the postoperative order documenting removal of the left ovary. Patient #8’s medical record included the CRNA anesthesia record. It documented the procedure as a “right salpingectomy laparoscopic.” An addendum to the operative report was entered on 3/19/26, one month after surgery and after the potential wrongsite surgery had been identified by an ED physician and the Hospital. The addendum stated that the DO had removed the left ovary and that the right ovary was normal in appearance, contradicting both the original operative report and the pathology findings. The Operating DO was interviewed on 3/24/26 beginning at 1:00 PM During interview the DO stated he had not directly informed Patient #8 at the time of the surgery or at the follow up appointment, that the left ovary had been removed and the right ovary left in place, but that he had “provided her pictures.” The delayed addendum, conflicting documentation, and lack of contemporaneous and accurate entries failed to ensure that Patient #8’s medical record was complete and correctly reflected the care provided.”
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Records System
The inspectors’ words, 426 words
“RECORDS SYSTEM CFR(s): For each patient receiving health care services, the CAH maintains a record that includes, as applicable-- (i) Identification and social data, evidence of properly executed informed consent forms, pertinent medical history, assessment of the health status and health care needs of the patient, and a brief summary of the episode, disposition, and instructions to the patient; This Standard is not met as evidenced by: 39430 Based on review of the Critical Access Hospital’s surgical consent forms, and staff interviews, the CAH failed to ensure that patients were afforded their right to informed consent. The CAH used a blanket consent clause that did not specify the exact procedure, laterality, or scope of surgery, and permitted surgeons to perform additional or different procedures without obtaining procedure specific informed consent. This systemic failure had the potential to compromise patient autonomy and violate patient rights. Review of the CAH’s standard surgical consent form showed that it included the following statement: “I have been advised by the above physician that during the course of the procedure unforeseen conditions and additional findings may necessitate an extension of the original procedure or the performance of different procedures than set forth above. I therefore authorize and request that the above named physician, assistants, or designees perform such procedures as are necessary and desirable in the exercise of professional judgment. This authority granted by me shall extend to the treatment of any conditions not known to the aforementioned doctor at the time the procedure is commenced.” This language functioned as a blanket authorization and permitted the performance of unspecified or different procedures without the patient’s explicit consent. The form did not require the surgeon to explain the nature of any additional or changed procedure, its associated risks, benefits, and alternatives, or to obtain new consent prior to proceeding. Federal regulations define consent as: “Informed consent means the patient or patient representative is given the information, explanations, consequences, and options needed in order to consent to a procedure or treatment.” Review of the CAH’s standardized consent form demonstrated that it did not meet this definition, as it did not require that specific information about additional or changed procedures be provided, nor did it ensure that the patient had the opportunity to consent to such changes. During interview on 3/24/26 beginning at 1:45 PM the Chief Nursing Officer stated that surgeons were not required to obtain new consent when the planned procedure changed and acknowledged the concerns of the blanket consent clause. The CAH failed to ensure that patients received procedure specific informed consent.”
Jun 13, 2024: standard inspection1 deficiency
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Initial Comments - Not A Deficiency Citation
The inspectors’ words, 144 words
“The facility is a single story, Type II (211) structure, originally constructed in 1970. It is connected to a Skilled Nursing Facility that also comprises a partial basement. The two-hour fire barrier of the building, separates the structure, but does not provide a separation of occupancy. Backup emergency power is supplied through an on-site, Emergency Power Supply System (EPSS) generator set. The facility is fully sprinklered with an interconnected fire alarm, smoke detection system and a Type 1 piped in medical gas system. Currently, the facility is licensed for 11 Critical Access Hospital beds, with a census of 6 on the date of the survey. The facility was found to be in substantial compliance during the Fire/Life Safety survey conducted on June 13, 2024. The facility was surveyed under the Life Safety Code, 2012 Edition, Existing Healthcare Occupancies, in accordance with 42 CFR 482.41”
All 4 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 25, 2026 | Complaint inspection | 3 deficiencies cited |
| Jan 7, 2026 | Complaint inspection | No deficiencies cited |
| Jun 13, 2024 | Standard inspection | 1 deficiency cited |
| May 9, 2024 | Standard inspection | No deficiencies cited |
How do patients fare?
- CMS gives no overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 2; readmission, 0 better and 0 worse of 2.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of cases/patients is too few to report a star rating.”
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): pneumonia 13.8%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 17.3%. CMS gives no comparison with the national rate for them in this release.
- Emergency department patients spent a median of 115 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | Not rated |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | Not rated |
Is it certified, and in good standing?
- Medicare-certified critical access hospital since Jul 1, 1999.
- Ownership: government - local.
- It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules for hospitals.
- Government - Local.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
- 3 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- 74% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- County of Oneida owns 100% directly since Jan 1, 1966.
- 8 owners or officers are people: John H Williams (managing employee (on the payroll), 100%); Elaine Bohn (other role (CMS gives no detail), 0%); Sandy Facer (other role (CMS gives no detail), 0%); Kim D Jenkins (other role (CMS gives no detail), 0%); Cindy Howard (managing employee (on the payroll)); Wendy Boyer (other role (CMS gives no detail), 0%); Shellee Daniels (other role (CMS gives no detail), 0%); Cathie Jones (other role (CMS gives no detail), 0%).
- CMS’s Provider of Services file records no change of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| County of Oneida | Owns 5% or more directly | 100% | Jan 1, 1966 |
How does it compare nearby?
- No other hospital CMS lists is in Oneida County.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.