Hearth Record

Cass County Memorial Hospital

A critical access hospital in Atlantic, Iowa 50022

1501 East Tenth Street, Atlantic, Iowa 50022. (712) 243-3250.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 10 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Apr 8, 2025: a standard inspection.

10 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

10 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Apr 7, 2025: standard inspection10 deficiencies
  • Roles Under A Waiver Declared By Secretary

    The inspectors’ words, 318 words

    “Roles Under a Waiver Declared by Secretary CFR(s): §403.748(b)(8), §416.54(b)(6), §418.113(b)(6)(C)(iv), §441.184(b)(8), §460.84(b)(9), §482.15(b)(8), §483.73(b)(8), §483.475(b)(8), §485.542(b)(7), §485.625(b)(8), §485.920(b)(7), §494.62(b)(7). [(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least every 2 years [annually for LTC facilities]. At a minimum, the policies and procedures must address the following:] (8) [(6), (6)(C)(iv), (7), or (9)] The role of the [facility] under a waiver declared by the Secretary, in accordance with section 1135 of the Act, in the provision of care and treatment at an alternate care site identified by emergency management officials. *[For RNHCIs at §403.748(b):] Policies and procedures. (8) The role of the RNHCI under a waiver declared by the Secretary, in accordance with section 1135 of Act, in the provision of care at an alternative care site identified by emergency management officials. This Standard is not met as evidenced by: 42934 Based on record review and interview, the facility failed to provide a policy for an 1135 waiver in accordance with the Code of Federal Regulations (CFR) at §483.73(b)(8). This deficient practice affects all residents, staff, and visitors throughout the facility. This facility has a capacity of 21 and a census of 11. Findings include: Record review and interview on 04/07/2025 at 12:17 p.m., revealed that the facility was unable to provide a written policy in its Emergency Preparedness Plan to address how to apply for an 1135 waiver and the role of the facility under an 1135 waiver in the provision of care and treatment at an alternate care site identified by emergency management officials. The Emergency Preparedness Manager verified this observation at the time of the survey process.”

    Rule E0026. Standard-level.

  • Initial Comments - Not A Deficiency Citation

    The inspectors’ words, 126 words

    “42 CFR 485.623(d) Cass County Health System was found to be not in compliance with the requirements for participation in Medicare/Medicaid at 42 CFR 485.623(d), Life Safety from Fire, and the related National Fire Protection Association (NFPA) Standard 101 - 2012 Edition. Cass County Health System is a partial two story building that was built in 1968 with major additions in 1978, 2020 and 2024. The building is composed of Type (I) (332) construction. The facility is fully sprinklered and there is supervised smoke detection located in the (corridors, resident rooms, and the spaces open to the corridors). The facility has 8 certified beds. At the time of the survey, the census was 5. The requirement at 42 CFR 485.623(d) is NOT MET as evidenced by:”

    Rule K0000. Standard-level.

  • Emergency Lighting

    The inspectors’ words, 186 words

    “Emergency Lighting CFR(s): NFPA 101 Emergency Lighting Emergency lighting of at least 1-1/2-hour duration is provided automatically in accordance with 7.9. 18.2.9.1, 19.2.9.1 This Standard is not met as evidenced by: 42934 Based on observation and interview, the facility failed to maintain emergency lighting fixtures in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code (Section-7.9), 2012 Edition. This deficient practice affects approximately patients, staff, and visitors in the affected smoke zones. This facility has a capacity of 21 and a census of 11. Findings include: 1. Observation on 04/04/2025 at 10:58 a.m., revealed that Emergency Light fixture #8 located in the Hallway across from the kitchen entrance did not illuminate when the battery backup was tested. 2. Observation on 04/04/2025 at 11:10 a.m., revealed that Emergency Light fixture #6 did not illuminate when the battery back up was tested. 3. Observation on 04/04/2025 at 11:50 a.m., revealed that Emergency Light fixture #54 located in the 2nd Floor, Med Vac Mechanical Room did not illuminate when the battery backup was tested. The Maintenance representative verified these observations at the time of the survey process.”

    Rule K0291. Standard-level.

  • Exit Signage

    The inspectors’ words, 196 words

    “Exit Signage CFR(s): NFPA 101 Exit Signage 2012 EXISTING Exit and directional signs are displayed in accordance with 7.10 with continuous illumination also served by the emergency lighting system. 19.2.10.1 (Indicate N/A in one-story existing occupancies with less than 30 occupants where the line of exit travel is obvious.) This Standard is not met as evidenced by: 42934 Based on observation and interview, the facility failed to maintain exit signage in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code (Section-7.10.5.1), 2012 Edition. This deficient practice affects approximately 8 residents, staff, and visitors in 1 of 9 smoke zones. This facility has a capacity of 21 and a census of 11. Findings include: 1. Observation on 04/04/2025 at 12:15 p.m., revealed that the Exit Sign fixture #76 located in the 2nd floor, Med Spa area did not illuminate when the battery backup was tested. 2. Observation on 04/04/2025 at 12:49 p.m., revealed exit signage needed to be installed to at the south end of the north/south Hallway to direct occupants to the southeast exit door of the Senior Life Solutions Building. The Maintenance Representative verified these observations at the time of the survey process.”

    Rule K0293. Standard-level.

  • Fire Alarm System - Testing And Maintenance

    The inspectors’ words, 206 words

    “Fire Alarm System - Testing and Maintenance CFR(s): NFPA 101 Fire Alarm System - Testing and Maintenance A fire alarm system is tested and maintained in accordance with an approved program complying with the requirements of NFPA 70, National Electric Code, and NFPA 72, National Fire Alarm and Signaling Code. Records of system acceptance, maintenance and testing are readily available. 9.6.1.3, 9.6.1.5, NFPA 70, NFPA 72 This Standard is not met as evidenced by: 42934 Based on observation, interview, and record review, the facility failed to inspect and test smoke dampers in accordance with National Fire Protection Association (NFPA) 80, Standard for Fire Doors and Other Opening Protectives (Section-19.4.1.1 and Section 19.4.9), 2010 Edition. This deficient practice affects all residents, staff, and visitors throughout the facility. This facility has a capacity of 21 and a census of 11. Findings include: Observation, interview, and record review on 04/07/2025 at 11:25 a.m., revealed that the facility contained smoke dampers in the ductwork of the air-handling units. The facility was unable to provide documentation that the dampers had been exercised and inspected within the last 6 years. Documentation provided the dampers were last inspected on 09/12/2015. The Maintenance Supervisor verified this observation at the time of the survey process.”

    Rule K0345. Standard-level.

  • Portable Fire Extinguishers

    The inspectors’ words, 146 words

    “Portable Fire Extinguishers CFR(s): NFPA 101 Portable Fire Extinguishers Portable fire extinguishers are selected, installed, inspected, and maintained in accordance with NFPA 10, Standard for Portable Fire Extinguishers. 18.3.5.12, 19.3.5.12, NFPA 10 This Standard is not met as evidenced by: 42934 Based on record review and interview, the facility failed to maintain portable fire extinguishers in accordance with National Fire Protection Association (NFPA) 10, Standard for Portable Fire Extinguishers (Section-7.2.1.2), 2010 Edition. This deficient practice affects approximately all patients, staff, and visitors in the affected smoke zones. This facility has a capacity of 21 and a census of 11. Findings include: Record review and interview on 04/04/2025 at 11:40 a.m., revealed fire extinguisher #14 located in the IT Server Room was missed when February and March 2025 monthly visual inspections were conducted and documented. The Maintenance Representative verified this observation at the time of this survey.”

    Rule K0355. Standard-level.

  • Corridor - Doors

    The inspectors’ words, 425 words

    “Corridor - Doors CFR(s): NFPA 101 Corridor - Doors Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas resist the passage of smoke and are made of 1 3/4 inch solid-bonded core wood or other material capable of resisting fire for at least 20 minutes. Doors in fully sprinklered smoke compartments are only required to resist the passage of smoke. Corridor doors and doors to rooms containing flammable or combustible materials have positive latching hardware. Roller latches are prohibited by CMS regulation. These requirements do not apply to auxiliary spaces that do not contain flammable or combustible material. Clearance between bottom of door and floor covering is not exceeding 1 inch. Powered doors complying with 7.2.1.9 are permissible if provided with a device capable of keeping the door closed when a force of 5 lbf is applied. There is no impediment to the closing of the doors. Hold open devices that release when the door is pushed or pulled are permitted. Nonrated protective plates of unlimited height are permitted. Dutch doors meeting 19.3.6.3.6 are permitted. Door frames shall be labeled and made of steel or other materials in compliance with 8.3, unless the smoke compartment is sprinklered. Fixed fire window assemblies are allowed per 8.3. In sprinklered compartments there are no restrictions in area or fire resistance of glass or frames in window assemblies. 19.3.6.3, 42 CFR Parts 403, 418, 460, 482, 483, and 485 Show in REMARKS details of doors such as fire protection ratings, automatics closing devices, etc. This Standard is not met as evidenced by: 42934 Based on observation, record review and interview, the facility did not ensure corridor doors were not held open with a door stop or other impediments, are smoke resisting and are positive latching as required by National Fire Protection Association (NFPA) 101, Life Safety Code, 2012 edition, 18.3.6.3/19.3.6.3. This deficient practice affected approximately 3-4 staff members in the kitchen in one of five smoke zones, as the doors would not prevent the spread of fire and smoke. This facility had a capacity of 21 and a census of 11 residents at the time of the survey. Findings include: Observation on 04/04/2025, at 11:02 a.m., revealed a bungee cord was being used to secure the Food Pantry Room door in the open position. This door had an automatic closure device installed and the bungee cord was preventing this door to remain in the shut position when not in use. The Maintenance Representative confirmed this finding at the time of this survey.”

    Rule K0363. Standard-level.

  • Utilities - Gas And Electric

    The inspectors’ words, 165 words

    “Utilities - Gas and Electric CFR(s): NFPA 101 Utilities - Gas and Electric Equipment using gas or related gas piping complies with NFPA 54, National Fuel Gas Code, electrical wiring and equipment complies with NFPA 70, National Electric Code. Existing installations can continue in service provided no hazard to life. 18.5.1.1, 19.5.1.1, 9.1.1, 9.1.2 This Standard is not met as evidenced by: 42934 Based on observation and interview, the facility failed to maintain electrical junction boxes in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code (Section-9.1.2), 2012 Edition and National Fire Protection Association (NFPA) 70, National Electrical Code (Section-314.25) , 2011 Edition. This deficient practice affects approximately staff in the affected smoke zone. This facility has a capacity of 21 and a census of 11. Findings include: On 04/04/2025 at 11:16 a.m., revealed an missing face plate cover on an electrical junction box located in the Generator Transfer Switch Room. The Maintenance Representative confirmed this observation at the time of this survey.”

    Rule K0511. Standard-level.

  • Evacuation And Relocation Plan

    The inspectors’ words, 257 words

    “Evacuation and Relocation Plan CFR(s): NFPA 101 Evacuation and Relocation Plan There is a written plan for the protection of all patients and for their evacuation in the event of an emergency. Employees are periodically instructed and kept informed with their duties under the plan, and a copy of the plan is readily available with telephone operator or with security. The plan addresses the basic response required of staff per 18/19.7.2.1.2 and provides for all of the fire safety plan components per 18/19.2.2. 18.7.1.1 through 18.7.1.3, 18.7.2.1.2, 18.7.2.2, 18.7.2.3, 19.7.1.1 through 19.7.1.3, 19.7.2.1.2, 19.7.2.2, 19.7.2.3 This Standard is not met as evidenced by: 42934 Based on interview and record review, the facility failed to provide a complete fire plan in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code, 2012 edition, 18.7.1/19.7.1 and 18.7.2/19.7.2. The deficient practice affected all smoke zones and all occupants. This facility had a capacity of 21 and a census of 11 residents at the time of the survey. Findings include: Record review on 04/07/2025, at 12:02 p.m. revealed the fire plan did not address the following information: The plan did not address all the types of fire extinguishers located in the facility. The plan did not include the presence of the Ansul hood suppression system located in the Kitchen. The fire plan policy should include the proper use of this system and that all kitchen personnel are trained on its purpose and how to activated its use. The Emergency Preparedness Manager verified this finding at the time of the survey.”

    Rule K0711. Standard-level.

  • Fire Drills

    The inspectors’ words, 257 words

    “Fire Drills CFR(s): NFPA 101 Fire Drills Fire drills include the transmission of a fire alarm signal and simulation of emergency fire conditions. Fire drills are held at expected and unexpected times under varying conditions, at least quarterly on each shift. The staff is familiar with procedures and is aware that drills are part of established routine. Where drills are conducted between 9:00 PM and 6:00 AM, a coded announcement may be used instead of audible alarms. 19.7.1.4 through 19.7.1.7 This Standard is not met as evidenced by: 42934 Based on record review and interview, the facility is not conducting drills on a random basis and varied times in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code (Section-19.7.1.4), 2012 Edition. This deficient practice affects all residents, staff, and visitors throughout the facility. This facility has a capacity 21 and a census of 11. Findings include: Record review and interview on 04/07/2025 at 11:50 a.m., revealed the facility conducted fire drills during the second shift (3:00 p.m.-11:00 p.m.) and third shift (11:00 p.m.-7:00 a.m.) at essentially the same time of day during the four quarters of 2024-2025 inspection period. During the second shift, fire drill were conducted on 04/10/2024 at 4:30 p.m., 07/24/2024 at 3:30 p.m., 10/29/2024 at 3:15 p.m. and 01/28/2025 at 3:15 p.m.. During the third shift, fire drills were conducted on 04/26/2024 at 11:30 p.m., 07/18/2024 at 11:00 p.m., 10:26/2024 at 9:08 p.m. and 03/06/2025 at 10:55 p.m.. The Emergency Preparedness Manager verified this documentation at the time of the survey process.”

    Rule K0712. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Apr 8, 2025Standard inspectionNo deficiencies cited
Apr 7, 2025Standard inspection10 deficiencies cited

How do patients fare?

  • CMS’s overall for it is 5 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 4; safety of care, 0 better and 0 worse of 3; readmission, 2 better and 0 worse of 6.
  • Patients rate it 4 of 5 in CMS’s patient survey (229 surveys completed, Oct 1, 2024 to Sep 30, 2025): 79% rated it 9 or 10 out of 10, and 80% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): catheter urinary tract infections (CAUTI), no different than national benchmark; C. diff infections, no different than national benchmark.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart failure 11.1%, pneumonia 16.5%, COPD 9.3%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart failure 20.3%, pneumonia 17.2%, COPD 19.8%, hip or knee replacement 5.2%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate.
  • Emergency department patients spent a median of 86 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
  • 83% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 55 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 54 of 5

Is it certified, and in good standing?

  • Medicare-certified critical access hospital since Nov 1, 2005.
  • Ownership: government - local.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • Government - Local.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 4 of 5.
  • 78% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • 12 owners or officers are people: Brett A Altman (corporate officer); Brett A Altman (managing employee (on the payroll)); Brett A Altman (runs it (operational or managerial control)); Nathan Brown (corporate director); Linda Pelzer (corporate director); Julia Ann Pollock (corporate director); Kolton E Hewlett (corporate officer); Kolton E Hewlett (managing employee (on the payroll)); Joanne Lorence (corporate director); Leanne Pellett (corporate director); Roger Lynn Herring (corporate director); Michael John Klocke (corporate director).
  • CMS’s Provider of Services file records 3 changes of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

How does it compare nearby?

  • No other hospital CMS lists is in Cass County.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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