Hearth Record

Palo Alto County Hospital

A critical access hospital in Emmetsburg, Iowa 50536

3201 1st Street, Emmetsburg, Iowa 50536. (712) 852-5500.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 8 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Nov 19, 2024: a standard inspection.

8 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

8 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Nov 19, 2024: standard inspection8 deficiencies
  • Initial Comments - Not A Deficiency Citation

    The inspectors’ words, 124 words

    “42 CFR 485.623(d) Palo Alto County Hospital was found to be not in compliance with the requirements for participation in Medicare/Medicaid at 42 CFR 485.623(d), Life Safety from Fire, and the related National Fire Protection Association (NFPA) Standard 101 - 2012 edition. Palo Alto County Hospital is a one story building with a basement of Type II (111) construction that was built in 2000. The building is fully sprinklered and there is supervised smoke detection located in the corridors, resident rooms and the spaces open to the corridors. The facility has 25 certified beds. All 25 beds are certified for Medicare/Medicaid only. At the time of the survey the census was 0. The requirement at 42 CFR 485.623(d) is NOT MET as evidenced by:”

    Rule K0000. Standard-level.

  • Emergency Lighting

    The inspectors’ words, 154 words

    “Emergency Lighting CFR(s): NFPA 101 Emergency Lighting Emergency lighting of at least 1-1/2-hour duration is provided automatically in accordance with 7.9. 18.2.9.1, 19.2.9.1 This Standard is not met as evidenced by: 51493 Based on record review and staff interview, the facility failed to test and maintain the emergency lighting system in accordance with National Fire Protection Association, 2012 Life Safety Code, existing edition, 7.9 and 19.2.9.1. A monthly test of the system for 30 seconds shall be conducted. A yearly test of the system for 90 minutes shall be conducted. The deficient practice affects all occupants of the building. The facility has a capacity of 25 with a census of 0 residents. Findings include: Record review and staff interview on 11/22/24 at 8:59 a.m., revealed that the above facility was missing the September 2024 and October 2024 weekly 30 second testing of the emergency lighting system. Maintenance Director verified this finding during the interview.”

    Rule K0291. Standard-level.

  • Cooking Facilities

    The inspectors’ words, 290 words

    “Cooking Facilities CFR(s): NFPA 101 Cooking Facilities Cooking equipment is protected in accordance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, unless: * residential cooking equipment (i.e., small appliances such as microwaves, hot plates, toasters) are used for food warming or limited cooking in accordance with 18.3.2.5.2, 19.3.2.5.2 * cooking facilities open to the corridor in smoke compartments with 30 or fewer patients comply with the conditions under 18.3.2.5.3, 19.3.2.5.3, or * cooking facilities in smoke compartments with 30 or fewer patients comply with conditions under 18.3.2.5.4, 19.3.2.5.4. Cooking facilities protected according to NFPA 96 per 9.2.3 are not required to be enclosed as hazardous areas, but shall not be open to the corridor. 18.3.2.5.1 through 18.3.2.5.4, 19.3.2.5.1 through 19.3.2.5.5, 9.2.3, TIA 12-2 This Standard is not met as evidenced by: 51493 Based on record review and staff interview, the facility failed to inspect and service the Kitchen Hood and Duct Extinguishment System in accordance with National Fire Protection Association, NFPA 96, 2011 edition. The deficient practice affects facility staff in one out of seven smoke zones which includes Dining Room. The facility has a capacity of 25 with a census of 0 residents. Findings include: During the survey on 11/19/24 at 10:45 a.m. while the self-igniting burners on the commercial stove were tested, it was revealed that two of burners in the back right side and one of the front left burners would not automatically ignite. This increases the risk that the burner could inadvertently be left on would continue to release gas into the room. Staff interviewed stated that she didn’t know why it wasn’t lighting and stated that it doesn’t always work properly. Maintenance Director verified this finding during the survey.”

    Rule K0324. Standard-level.

  • Fire Alarm System - Testing And Maintenance

    The inspectors’ words, 201 words

    “Fire Alarm System - Testing and Maintenance CFR(s): NFPA 101 Fire Alarm System - Testing and Maintenance A fire alarm system is tested and maintained in accordance with an approved program complying with the requirements of NFPA 70, National Electric Code, and NFPA 72, National Fire Alarm and Signaling Code. Records of system acceptance, maintenance and testing are readily available. 9.6.1.3, 9.6.1.5, NFPA 70, NFPA 72 This Standard is not met as evidenced by: 51493 Based on observation and interview, the facility failed to install, test, and maintain the fire alarm system within the building in accordance with the National Fire Protection Association (NFPA) Standard 72, National Fire Alarm Code and Signaling Code, 2010 edition. This deficient practice could affect all occupants within the facility. The facility had a capacity of 25 and a census of 0 residents at the time of the survey. Findings include: Observation and interview on 11/19/24 at 10:45 a.m., revealed the facility failed to maintain the fire alarm system in the Medical gas storage room. This room contained a smoke detector that was not securely fastened to the ceiling and was hanging by wires. The Maintenance Director confirmed this observation at the time of the survey.”

    Rule K0345. Standard-level.

  • Sprinkler System - Maintenance And Testing

    The inspectors’ words, 203 words

    “Sprinkler System - Maintenance and Testing CFR(s): NFPA 101 Sprinkler System - Maintenance and Testing Automatic sprinkler and standpipe systems are inspected, tested, and maintained in accordance with NFPA 25, Standard for the Inspection, Testing, and Maintaining of Water-based Fire Protection Systems. Records of system design, maintenance, inspection and testing are maintained in a secure location and readily available. a) Date sprinkler system last checked _____________________ b) Who provided system test ____________________________ c) Water system supply source __________________________ Provide in REMARKS information on coverage for any non-required or partial automatic sprinkler system. 9.7.5, 9.7.7, 9.7.8, and NFPA 25 This Standard is not met as evidenced by: 51493 Based on record review, observations and staff interview, this facility is not maintaining the sprinkler system in accordance with National Fire Protection Association, NFPA 25, 2011 edition and National Fire Protection Association, NFPA 13, 2010 edition. The deficient practice affects all occupants of the building. The facility has a capacity of 25 with a census of 0 clients. Findings include: Observation and interview on 11/19/24 at 10:50 a.m. revealed a missing sprinkler e-ring cover on the sprinkler head in the storage room known as “EVS” storage room. Maintenance Director verified this observation during the survey process.”

    Rule K0353. Standard-level.

  • Corridor - Doors

    The inspectors’ words, 384 words

    “Corridor - Doors CFR(s): NFPA 101 Corridor - Doors Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas resist the passage of smoke and are made of 1 3/4 inch solid-bonded core wood or other material capable of resisting fire for at least 20 minutes. Doors in fully sprinklered smoke compartments are only required to resist the passage of smoke. Corridor doors and doors to rooms containing flammable or combustible materials have positive latching hardware. Roller latches are prohibited by CMS regulation. These requirements do not apply to auxiliary spaces that do not contain flammable or combustible material. Clearance between bottom of door and floor covering is not exceeding 1 inch. Powered doors complying with 7.2.1.9 are permissible if provided with a device capable of keeping the door closed when a force of 5 lbf is applied. There is no impediment to the closing of the doors. Hold open devices that release when the door is pushed or pulled are permitted. Nonrated protective plates of unlimited height are permitted. Dutch doors meeting 19.3.6.3.6 are permitted. Door frames shall be labeled and made of steel or other materials in compliance with 8.3, unless the smoke compartment is sprinklered. Fixed fire window assemblies are allowed per 8.3. In sprinklered compartments there are no restrictions in area or fire resistance of glass or frames in window assemblies. 19.3.6.3, 42 CFR Parts 403, 418, 460, 482, 483, and 485 Show in REMARKS details of doors such as fire protection ratings, automatics closing devices, etc. This Standard is not met as evidenced by: 51493 Based on observation and interview, the facility did not ensure corridor doors were smoke resisting to resist the passage of smoke in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code, 2012 edition, 18.3.6.1/19.3.6.1 and 18.3.6.3/19.3.6.3. This deficient practice affected one of eight smoke compartments. This facility had a capacity of 25 and a census of 0 residents at the time of the survey. Findings include: Observation and interview on 11/22/24 at 11:19 a.m., revealed an approximate 1/4 inch hole located above the door handle on the CT Control Room door due to the handle being coming away from the door and falling off. The Maintenance Director confirmed this finding at the time of the survey.”

    Rule K0363. Standard-level.

  • Subdivision Of Building Spaces - Smoke Barrie

    The inspectors’ words, 273 words

    “Subdivision of Building Spaces - Smoke Barrie CFR(s): NFPA 101 Subdivision of Building Spaces - Smoke Barrier Construction 2012 EXISTING Smoke barriers shall be constructed to a 1/2-hour fire resistance rating per 8.5. Smoke barriers shall be permitted to terminate at an atrium wall. Smoke dampers are not required in duct penetrations in fully ducted HVAC systems where an approved sprinkler system is installed for smoke compartments adjacent to the smoke barrier. 19.3.7.3, 8.6.7.1(1) Describe any mechanical smoke control system in REMARKS. This Standard is not met as evidenced by: 51493 Based on observation and interview, the facility is not assuring that two of two smoke barriers are free of penetrations that compromise the fire-resistance rating of the walls in accordance with National Fire Protection Association (NFPA) Standard 101, Life Safety Code, 2012 edition, 19.3.7.3 and allow the passage of smoke and fire to another smoke zone. It was determined the facility failed to maintain the 30 minute fire resistive rating of the smoke barrier. This deficient practice affects all residents, staff, and visitors in all smoke zones. The facility has a capacity of 25 with a census of 0. Findings include: 1. Observations and interview on 11/19/24 at 11:00 a.m., revealed ceiling paneling located in the Exam #1 in the restroom was missing. 2. Observations and interview on 11/19/24 at 11:16 a.m., revealed in the room labeled X-ray #1 had a two to three inch gap between the wall and ceiling panel were a number of pipes are running up the wall into the top of the ceiling into the ceiling panels. The Maintenance Director verified these observations during the survey process.”

    Rule K0372. Standard-level.

  • Subdivision Of Building Spaces - Smoke Barrie

    The inspectors’ words, 258 words

    “Subdivision of Building Spaces - Smoke Barrie CFR(s): NFPA 101 Subdivision of Building Spaces - Smoke Barrier Doors 2012 EXISTING Doors in smoke barriers are 1-3/4-inch thick solid bonded wood-core doors or of construction that resists fire for 20 minutes. Nonrated protective plates of unlimited height are permitted. Doors are permitted to have fixed fire window assemblies per 8.5. Doors are self-closing or automatic-closing, do not require latching, and are not required to swing in the direction of egress travel. Door opening provides a minimum clear width of 32 inches for swinging or horizontal doors. 19.3.7.6, 19.3.7.8, 19.3.7.9 This Standard is not met as evidenced by: 51493 Based on observation and testing, the facility did not ensure fire rated smoke barriers doors were maintained and positive latching in accordance with National Fire Protection Association (NFPA) 101, Life Safety Code, 2012 edition, 8.3.3.1 and 4.6.12.3 and NFPA 80, Standard for Fire Doors and Other Opening Protectives, 2010 edition. This deficient practice affected all smoke zones in the facility. This facility had a capacity of 25 and a census of 0 patients at the time of the survey. Findings include: Observation and testing on 11/19/24 at approximately 10:47 a.m., revealed the all of the double smoke barrier doors between the Kitchen and Emergency room hallway could not fully close and was dragging on the floor. It was also observed that the double smoke barrier doors had at least a 1/4 inch gap between the two doors when it was forced closed. The Mainentance Director verified this finding during the interview.”

    Rule K0374. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Nov 19, 2024Standard inspection8 deficiencies cited
Nov 14, 2024Standard inspectionNo deficiencies cited

How do patients fare?

  • CMS gives no overall : “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 2; readmission, 0 better and 0 worse of 3.
  • CMS gives no : “The number of cases/patients is too few to report a star rating.”
  • In CMS’s patient survey (Oct 1, 2024 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): pneumonia 18.5%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 16.8%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate.
  • Emergency department patients spent a median of 103 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 5Not rated
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5Not rated

Is it certified, and in good standing?

  • Medicare-certified critical access hospital since Jul 1, 2004.
  • Ownership: government - local.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • Government - Local.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
  • None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • 73% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Palo Alto County Hospital runs it.
  • 14 owners or officers are people: Coleen R Ruddy (managing employee (on the payroll)); Cynthia Magee (corporate director); Nick Steinkamp (corporate director); Mark Hobart (corporate director); Mikel Jones (corporate director); Collette Johnson (corporate director); Collette Johnson (managing employee (on the payroll)); Collette Johnson (runs it (operational or managerial control)); Mary Cooper (corporate director); Melanie Flynn (corporate director); Richard Brennan (corporate director); Jonathan Dean Moe (managing employee (under contract)); Jonathan Dean Moe (corporate officer); Jonathan Dean Moe (runs it (operational or managerial control)).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

How does it compare nearby?

  • No other hospital CMS lists is in Palo Alto County.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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