Hearth Record

Mercyone North Iowa Medical Center

An acute care hospital in Mason City, Iowa 50401

1000 Fourth Street SW, Mason City, Iowa 50401. (641) 428-7000.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jul 18, 2024: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jul 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Jul 18, 2024: complaint inspection1 deficiency

  • Supervision Of Contract Staff

    The inspectors’ words, 1,203 words

    “SUPERVISION OF CONTRACT STAFF CFR(s): 482.23(b)(6) All licensed nurses who provide services in the hospital must adhere to the policies and procedures of the hospital. The director of nursing service must provide for the adequate supervision and evaluation of all nursing personnel which occur within the responsibility of the nursing service, regardless of the mechanism through which those personnel are providing services (that is, hospital employee, contract, lease, other agreement, or volunteer). This Standard is not met as evidenced by: 50212 Based on observations, policy review, and staff interviews, the ACH ’ s administrative staff failed to ensure the hospital ’ s nursing staff adhered to pertinent policies and procedures of the hospital for 2 of 3 patients in which the survey team observed patient care. Failure to adhere to policies and procedures set forth by the hospital ’ s administrative staff could result in the provision of reduced quality of care, the proliferation of nosocomial (hospital-acquired) or iatrogenic (treatment-related) infections, and an increased risk of adverse outcomes, which could include a deterioration in health, disability, or death. The ACH identified an average of 116 patients receiving nursing services in an inpatient setting per day. Findings include: 1. Review of 05/2022 “Standard Precautions” revealed in part: “Standard precautions must be consistently used for all patients regardless of their diagnosis or presumed infection status . . . Standard Precautions apply to: . . . Blood. All body fluids (including other potentially infectious material (OBIM)), secretions, and excretions (except sweat) regardless of whether or not they contain visible blood. Non-intact skin. Mucous Membranes.” 2. Review of 09/2022 “Hand Hygiene” policy revealed in part: “Hand hygiene is performed: Before and after contact with a patient . . . Before moving from work on a soiled body site to a clean body site on the same patient . . . After contact with blood, bodily fluids, excretions, mucous membranes, non-intact skin, wound dressings, or visibly soiled surfaces . . .” 3. Review of 04/2024 “Sterile and Disposable Supplies- Storage and Handling” policy revealed in part: “Storage: C. Supplies are not stored on floors, window sills, or areas other than designated shelving, counters, or carts . . . F. In-room supply storage. Clean supplies are stored in patient rooms in a manner where contamination cannot occur. Hand hygiene is performed before accessing in-room supply cupboards or carts to ensure handles and cart locks remain clean.” 4. On 7/15/24 at 3:00 PM, observation of a wound cleaning and dressing procedure revealed the following: a. Staff CC (Clinical Wound Specialist (CWS), Registered Nurse (RN)), assisted by Staff DD (CWS, RN), removed bilateral soiled wound dressings from Patient #21 ’ s feet, evaluated the wound sites for signs and symptoms of infection, collected measurements of the respective wounds, topically cleansed the wound sites, and reapplied clean dressings to both feet. b. Subsequent to physical contact between Staff CC ’ s gloves and the patient ’ s skin on and adjacent to the wound sites, Staff CC retrieved medical supplies improperly stored in their front shirt pocket, which included dual-purpose cotton-tipped applicators/measurement instruments. c. During this process, Staff CC failed to remove the contaminated gloves, practice appropriate hand hygiene, and replace gloves prior to handling the medical supplies-including supplies intended for other patients. Additionally, Staff CC failed to properly discard the potentially contaminated supplies. This presented an opportunity for transmission of infectious agents from the patient ’ s open wound to the aforementioned supplies, as well as potential transmission of disease to subsequent wound patients via said contaminated supplies. d. Staff CC placed the unsanitized exterior of the retrieved applicator package on the patient ’ s wound to collect measurements, presenting an opportunity for the transmission of infectious agents from the unsanitized package to the patient ’ s open wound. 5. During an interview on 7/18/24 at 11:10 AM, Staff OO (Infection Prevention Coordinator) reported Staff CC ’ s (CWS, RN) practice of storing medical supplies in their pockets did not adhere to the 04/2024 “Sterile and Disposable Supplies- Storage and Handling” policy, which allows for storage of supplies in designated locations only. Additionally, Staff OO confirmed Staff CC ’ s failure to change gloves and practice hand hygiene in between touching a soiled body site or surface and a clean body site or surface did not adhere to the 09/2022 “Hand Hygiene” policy mandating such. 6. During an interview on 7/18/24 at 11:45 AM, Staff DD (RN) confirmed the hospital ’ s policies and procedures requirement for replacing gloves and practicing proper hand hygiene when alternating between clean and dirty body sites and surfaces. 7. On 7/18/24 at 9:00 AM, observation of a peripheral intravenous (IV) cannula assessment and removal revealed the following: a. Staff NN failed to perform hand hygiene prior to donning gloves, thereby introducing potential contamination to the gloves, as well as any items handled with the gloves. b. Staff NN (CWS, RN) palpated Patient #23 ’ s left IV site, flushed the IV saline lock to evaluate its patency and integrity, removed the IV site dressing, saline lock, and IV cannula upon identifying compromise of the IV, and applied manual pressure to the IV site to promote clotting upon removal. c. Staff NN failed to replace gloves when alternating between physical contact with the patient and physical contact with unsanitized surfaces-including a supply closet handle, supplies within the supply closet, and Staff NN ’ s mobile phone-introducing opportunities for the spread of infectious agents between the patient, externally contaminated supplies and devices, and subsequent patients. d. Upon removal of the IV, Staff NN performed hand hygiene and utilized paper towels to close the sink faucet; however, Staff NN then recontaminated their hands by crumbling the contaminated paper towels together in their hands prior to disposal. 8. During an interview on 7/18/24 at 11:10 AM, Staff OO (Infection Prevention Coordinator) reported Staff NN ’ s failure to change gloves and practice hand hygiene in between touching a soiled body site or surface and a clean body site or surface did not adhere to the 09/2022 “Hand Hygiene” policy mandating such. 9. During an interview on 7/18/24 at 1:00 PM, Staff NN (RN) voiced acknowledgment of their failure to follow acceptable standards of nursing practice and hospital policies and procedures requiring the replacement of gloves and proper hand hygiene when alternating between tasks involving contact with potentially contaminated surfaces and body sites. 10. During an interview on 7/17/24 at 3:00 PM, Staff CC (CWS, RN) acknowledged their routine wound care procedure included retrieving supplies improperly stored in their front shirt pocket while wearing soiled gloves and without replacing said gloves or practicing proper hand hygiene. Staff CC revealed the hospital employs one full-time CWS and two part-time CWS who collectively treat approximately 15 to 20 wound patients per day. As the only full-time CWS, Staff CC estimates that they perform approximately 80 percent of wound care services-with the remaining 20 percent completed by two part-time CWSs-whereas nursing staff throughout the hospital perform IV cannulation and IV care as needed. Due to uncertainty regarding the frequency in which the aforementioned policy violations have occurred, however, the full extent and effects of the identified deficient practices can not be precisely delineated.”

    Rule A0398. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 18, 2024Complaint inspection1 deficiency cited
Mar 7, 2024Complaint inspectionNo deficiencies cited

How do patients fare?

  • CMS’s overall for it is 2 of 5.
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 2 worse of 8; safety of care, 1 better and 0 worse of 7; readmission, 1 better and 1 worse of 11.
  • Patients rate it 3 of 5 in CMS’s patient survey (742 surveys completed, Oct 1, 2024 to Sep 30, 2025): 61% rated it 9 or 10 out of 10, and 57% would definitely recommend it.
  • Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), better than the national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
  • CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 12.7%, heart failure 15.6%, pneumonia 15.8%, COPD 11%, stroke 13.1%, heart bypass surgery 3.7%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.2%, heart failure 21.8%, pneumonia 17.4%, COPD 19.5%, heart bypass surgery 10.2%, hip or knee replacement 5.6%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 193 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 4% left before being seen.
  • 61% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
  • Medicare’s spending per patient here is 0.96 times the national median (Jan 1, 2024 to Dec 31, 2024).
Source:

CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.

CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 52 of 5
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 53 of 5

Is it certified, and in good standing?

  • Medicare-certified acute care hospital since Jul 1, 1966.
  • Ownership: voluntary non-profit - private.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • It has an inpatient rehabilitation unit of 8 beds, which CMS lists apart as a rehabilitation facility.
  • Voluntary non-profit - Private.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • Not among the hospitals whose Medicare payments CMS cut under the Hospital-Acquired Condition Reduction Program for fiscal year 2026.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • In CMS’s patient survey, patients rate how well its nurses communicated 3 of 5.
  • 54% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • Mercy Health Network Inc. runs it.
  • 15 owners or officers are people: Ray Anderson (corporate director); Erin C Peterson (managing employee (on the payroll)); Erin C Peterson (runs it (operational or managerial control)); Heather Campbell (corporate officer); Daniel Roth (corporate director); Jeannette M Adamski (managing employee (on the payroll)); Jeannette M Adamski (runs it (operational or managerial control)); Robert F Casalou (corporate officer); Robert F Casalou (corporate director); Paul Hedinger (corporate officer); Paul Hedinger (runs it (operational or managerial control)); Tanner James Goodrich (corporate officer); Daniel Isacksen (corporate director); Stuart Kilpinen (runs it (operational or managerial control)); Terri Donovan (corporate officer).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Mercy Health Network Inc.Runs it (operational or managerial control)100%Mar 1, 2016
Trinity Health CorporationOwns 5% or more through other companies100%May 1, 2000

How does it compare nearby?

  • No other hospital CMS lists is in Cerro Gordo County.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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