Southeast Iowa Regional Medical Center
An acute care hospital in West Burlington, Iowa 52655
1221 South Gear Avenue, West Burlington, Iowa 52655. (319) 768-1000.
- Medicare payments cut under the HAC Reduction Program (fiscal year 2026)
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The short answer
Record last released by CMS on Oct 20, 2026.
- 4of 5 CMS’s overall rating
- 2of 5 patient survey rating
- 2 deficiencies cited in the last three years (needs attention)
- 173 beds
Each figure’s source sits beside it, in its section below.
What these words mean4
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Condition-level deficiency
- For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.
What did inspectors find?
The last inspection on record was on Jul 2, 2026: a complaint inspection.
2 deficiencies cited in the last three years, 1 of them at condition level, the most serious.
1 deficiency at condition level, the more serious of CMS’s two levels
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Condition-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Dec 10, 2025: complaint inspection2 deficiencies
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Nursing Services
The inspectors’ words, 204 words
“NURSING SERVICES CFR(s): 482.23 The hospital must have an organized nursing service that provides 24-hour nursing services. The nursing services must be furnished or supervised by a registered nurse. This Condition is not met as evidenced by: 50440 Based on medical record review, policy review, and interviews with staff, the Acute Care Hospital (ACH)’s administrative staff failed to ensure hospital staff administered medications in accordance with applicable hospital policies and procedures for 1 of 10 sampled patients (Patient #5) who received inpatient medical care from 2/10/25 to 10/1/25. Failure to appropriately review and reconcile patient medications, per hospital policy and accepted standards of practice, resulted in Patient #5 (P5), a patient with a history of a renal (kidney) transplant, admitted for increased weakness, fatigue, decreased urine output, and kidney failure, receiving multiple incorrect doses of tacrolimus (an immunosuppressive drug), which staff erroneously administered 10 times the appropriate dose (5 mg instead of 0.5 mg) of the medication. The cumulative effects of these systemic failures and deficient practices resulted in the inability of the ACH’s administrative staff to ensure all patients received safe and appropriate nursing services. This failure placed patients at an increased risk of experiencing adverse health outcomes, including serious injury or disability.”
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Administration Of Drugs
The inspectors’ words, 1,397 words
“ADMINISTRATION OF DRUGS CFR(s): 482.23(c)(1), (c)(1)(i) & (c)(2) (1) Drugs and biologicals must be prepared and administered in accordance with Federal and State laws, the orders of the practitioner or practitioners responsible for the patient’s care as specified under §482.12(c), and accepted standards of practice. (i) Drugs and biologicals may be prepared and administered on the orders of other practitioners not specified under §482.12(c) only if such practitioners are acting in accordance with State law, including scope of practice laws, hospital policies, and medical staff bylaws, rules, and regulations. (2) All drugs and biologicals must be administered by, or under supervision of, nursing or other personnel in accordance with Federal and State laws and regulations, including applicable licensing requirements, and in accordance with the approved medical staff policies and procedures. This Standard is not met as evidenced by: 50440 Based on medical record review, review of hospital policies and procedures, and interviews with staff, the Acute Care Hospital (ACH)’s administrative staff failed to ensure hospital staff safely and appropriately administered medications for 1 of 10 sampled patients (Patient #5) who received inpatient medical care from 2/10/25 to 10/1/25. Findings include: 1. Review of the 09/2024 policy “Medicine Reconciliation” revealed in part: a. Policy: “1. The medication reconciliation process should be completed at each of the following points-of-care: a. Admission (inpatient or observation status). b. Discharge to home or transfer to another facility. c. Emergency Department . . . 2. The medication reconciliation process should be completed within 24 hours of admission and includes the following steps: a. Obtaining and recording the most complete and accurate list possible of all current medications (medication history) for each patient. The clinician with initial contact with the patient is generally responsible for historical medication documentation. For the purpose of reconciliation . . . “medication” includes: i. Prescription medications, ii. Over-the-counter medications. b. Comparing the medication history against admission and discharge orders. c. Resolving any discrepancies between the home medication list and ordered medications.” b. Procedure: “1. The admission, transfer and discharge reconciliation display should contain both the home medication list and current medications. Whenever reconciliation is carried out, both lists should be considered . . . 2. At point of entry, patient home medications should be reviewed, updated and documented by nursing, clinical staff, providers, or pharmacy dependent on the clinical setting during the admission process. a. The medication list should include prescribed medications . . . including drug names, dosages, frequencies and route . . . c. If a medication is taken . . . clinical staff should document the last dose date/time the medication was taken.” c. “3. Sources for obtaining an accurate Home Medication List, when patient/family members are not considered to be a reliable source of information are: a. Patient’s pharmacy. b. Previous hospital records. c. Provider office records. d. . . search through EHR (electronic health records).” d. “4. Once the historical medications have been updated or confirmed . . . the medications are ready for the Provider to reconcile.” e. “5. The Attending Provider should review the historical medication list and reconcile . . . The historical medication converts to an inpatient order . . . The provider should add the required information to create a valid inpatient order . . . It is the provider’s responsibility to determine what dose is to be ordered.” f. “6. Once all medications have been addressed . . . The medication orders now go to the pharmacist for verification and to the nurse/clinical staff for review.” 2. Review of P5’s 2/9/25 medical record revealed the following: a. On 2/9/25 at 2:31 PM, P5, a patient with a history of a previous renal transplant, presented to the emergency department (ED) with complaints of fever, increased fatigue, weakness, and decreased urine output. On 2/10/25, a chest x-ray (CXR) of the patient revealed clinically significant cardiomegaly (an abnormal enlargement of the heart) and evidence of newly developed pericardial effusion (a buildup of excess fluid around the heart); physical examination of the patient revealed significant dyspnea (difficulty breathing or breathlessness) upon ambulation (walking). b. On 2/10/25 at 8:58 AM, Staff G (Registered Nurse (RN)) administered 5 mg of tacrolimus (an immunosuppressive medication used to prevent organ transplant rejection). c. On 2/10/25 at 11:49 PM, Staff Q (RN) administered 5 mg of tacrolimus. d. On 2/11/25 at 8:23 AM, Staff M (Nursing Student) administered 5 mg of tacrolimus. e. On 2/11/25 at 1:56 PM, staff transferred the patient to the Intensive Care Unit (ICU). f. On 2/11/25 at 8:26 PM, Staff P (RN) administered 5 mg of tacrolimus. g. On 2/11/25 at 3:52 PM, Staff S (Nephrologist) ordered blood sample analyses to assess the levels of tacrolimus in the patient’s blood twice on 2/12/25.. h. On 2/12/25 at 8:05 AM, Staff N (RN) administered 5 mg of tacrolimus.i. On 2/12/25 at 8:25 AM, staff collected a blood sample for laboratory analysis of the patient’s tacrolimus level, which revealed a result of 54.3 ng/mL on 2/17/25 at 3:06 AM. j. On 2/12/25 at 11:45 AM, Staff S (Nephrologist) discontinued the order for tacrolimus 5 mg twice daily. k. On 2/12/25 at 7:59 PM, staff collected a second blood sample for laboratory analysis of the patient’s tacrolimus level, which revealed a result of 56.3 ng/mL (reference range of 5.0 to 20.0) on 2/18/25 at 7:07 AM. l. On 2/21/25 at 9:34 AM, Staff N (RN) administered 3 mg of tacrolimus. m. On 2/21/25 at 3:21 PM, Staff K (Internal Medicine Physician) discontinued the order for tacrolimus 3 mg twice daily and documented, “I discussed with nephrologist as well and we decided to resume patient’s tacrolimus 0.5 mg twice daily. This is [the patient’s] home dose.” n. On 2/21/25 at 9:34 AM, Staff T (RN) withheld the patient’s scheduled dose of tacrolimus with the following note: “Not Appropriate at this Time.” o. On 2/21/25 at 5:05 PM, staff transferred the patient to the Medical Telemetry unit. p. On 2/21/25 at 8:21 PM, Staff O (RN) administered 0.5 mg of tacrolimus. q. On 2/22/25 at 8:18 AM, Staff H (RN) administered 0.5 mg of tacrolimus. r. On 2/22/25 at 10:59 AM, Staff U (Nephrologist) documented, “Tacrolimus home dose confirmed as 0.5 mg twice daily. Recommend Tacrolimus 0.5 mg twice daily . . . if discharged home. [The patient] has transplant nephrology follow up with telemedicine next week. Okay to discharge from nephrology point.” s. On 2/22/25 at 12:57 PM, Staff H (RN) documented discharge of the patient home. t. Review of the medical record did not reveal evidence of appropriate review and reconciliation of the patient’s medications upon admission, as required by hospital policy and in accordance with accepted standards of practice. 3. During an interview on 12/9/25 at 11:00 AM, Staff G (RN) reported medication technicians were expected to verify patients’ medication information upon admission. Staff G indicated, in the absence of an available medication technician, an RN would be expected to verify the patient’s medication information. 4. During an interview on 12/9/25 at 5:17 PM, Staff H (RN) reported RNs would not typically review medication information with patients upon admission. Staff H reported pharmacy staff were expected to review this information, but recalled said reviews were sometimes not completed as required by hospital policy. 5. During an interview on 12/9/25 at 2:15 PM, Staff F (Pharmacist) reported P5’s documented medical history identified the patient’s typical dose of tacrolimus as 0.5 mg twice daily (one-tenth of the erroneous dose administered during the hospital encounter). Staff F reported tacrolimus could potentially cause nephrotoxicity (a rapid deterioration in kidney function due to toxic effect of medications or chemicals). 6. During an interview on 12/10/25 at 8:45 AM, Staff K (Internal Medicine Physician) reported they could not confirm whether the tacrolimus 5 mg twice daily had been ordered in error, but indicated they would typically continue a patient’s home dose of the medication during the hospital admission. Staff K reported potential adverse effects of tacrolimus included kidney damage and toxicity, which could warrant consultation with or intervention by the patient’s transplant team. Failure to adhere to hospital policies and procedures and accepted standards of practice related to the safe and appropriate administration of medications, including appropriately reviewing and reconciling all medications upon admission, resulted in Patient #5 (P5) receiving five incorrect doses of an immunosuppressive drug (tacrolimus), which could have resulted in serious harm or injury to the patient.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 2, 2026 | Complaint inspection | No deficiencies cited |
| Feb 10, 2026 | Complaint inspection | No deficiencies cited |
| Dec 10, 2025 | Complaint inspection | 2 deficiencies cited |
How do patients fare?
- CMS’s overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System. for it is 4 of 5.
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 7; safety of care, 1 better and 1 worse of 7; readmission, 1 better and 0 worse of 10.
- Patients rate it 2 of 5 in CMS’s patient survey (642 surveys completed, Oct 1, 2024 to Sep 30, 2025): 59% rated it 9 or 10 out of 10, and 56% would definitely recommend it.
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
- CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: worse than the national value.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 12.8%, heart failure 14.5%, pneumonia 16.9%, COPD 7.5%, stroke 8%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 14.4%, heart failure 22.8%, pneumonia 16.2%, COPD 18.7%. CMS gives no comparison with the national rate for them in this release.
- After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
- Emergency department patients spent a median of 132 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
- 67% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
- Medicare’s spending per patient here is 0.93 times the national median (Jan 1, 2024 to Dec 31, 2024).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | 2 of 5 |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Oct 1, 1969.
- Ownership: voluntary non-profit - private.
- It is accredited by the Center for Improvement in Healthcare Quality (CIHQ), whose surveys stand in for the state’s routine inspections.
- Cited at For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. in the last three years: it didn’t meet a whole condition of Medicare’s rules for hospitals.
- Voluntary non-profit - Private.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS cut its Medicare payments by 1% for fiscal year 2026 under the Hospital-Acquired Condition Reduction Program, which does so for the quarter of hospitals that fare worst on conditions patients get in hospital.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
| Date | What | Detail |
|---|---|---|
| Medicare payment reduction (HAC Reduction Program) | Fiscal year 2026: 1% of Medicare payments |
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- In CMS’s patient survey, patients rate how well its nurses communicated 2 of 5.
- 68% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Great River Health System Inc. owns 100% directly since Aug 1, 2018.
- Southeast Iowa Regional Medical Center Inc. runs it.
- 22 owners or officers are people: Robert Engberg (corporate director); Michael Yost (managing employee (on the payroll)); Michael Hickey (corporate director, 0%); Robert Huffman (corporate director); Deanna A Barr (corporate director); Jeremy Alexander (corporate director); Jeremy Alexander (managing employee (on the payroll)); Jeremy Alexander (runs it (operational or managerial control)); Neal Dodd (corporate director); Andrea Walz-Hartman (corporate director, 0%); Russell Rodriguez (corporate officer); Russell Rodriguez (managing employee (on the payroll)); Gina Riherd (corporate director); Ryan L Deets (corporate director); Douglas Martin (corporate director); Hope Dunn (managing employee (on the payroll)); John P Mckillip (corporate director); Joy Anderson (corporate director); Carla Mcnamee (corporate director); Tomi Hagan (managing employee (on the payroll)); Todd Chelf (managing employee (on the payroll)); Joel Ryon (managing employee (on the payroll)).
- CMS’s Provider of Services file records 2 changes of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Great River Health System Inc. | Owns 5% or more directly | 100% | Aug 1, 2018 |
| Southeast Iowa Regional Medical Center Inc. | Runs it (operational or managerial control) | Jul 1, 1966 |
How does it compare nearby?
- No other hospital CMS lists is in Des Moines County.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.