Straub Clinic and Hospital
An acute care hospital in Honolulu, Hawaii 96813
888 S King Street, Honolulu, Hawaii 96813. (808) 522-4000.
- Medicare payments cut under the HAC Reduction Program (fiscal year 2026)
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The short answer
Record last released by CMS on Oct 20, 2026.
- 4of 5 CMS’s overall rating
- 4of 5 patient survey rating
- 1 deficiency cited in the last three years
- 159 beds
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jan 17, 2025: a complaint inspection.
1 deficiency cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Jan 17, 2025: complaint inspection1 deficiency
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Patient Rights: Notice Of Rights
The inspectors’ words, 796 words
“PATIENT RIGHTS: NOTICE OF RIGHTS CFR(s): 482.13(a)(1) A hospital must inform each patient, or when appropriate, the patient’s representative (as allowed under State law), of the patient’s rights, in advance of furnishing or discontinuing patient care whenever possible. This Standard is not met as evidenced by: 39853 Based on document review, medical record review, and interviews, the facility failed to provide the required Important Message (IM) notice to four of a sample size of five Medicare patients (P’) informing them of their right to appeal a planned discharge. As a result of this deficiency, these patients did not have the specific information needed to fully exercise their rights. Findings include: 1) Reviewed the facility policy titled “Appeal Rights for Denial of Coverage for Medicare Patients Hospital Case Management & Medical Social Work,” review date of 02/2023. The policy included: - “Scope: This document applies to all hospitalized patients...who are Medicare beneficiaries, including enrollees in Medicare Advantage (MS) plans and other Medicare Health plans subject MA regulations.” - “Policy Statement: Medicare patients or family members who are issued a letter of non-coverage for admission have a right to an immediate appeal of the denial of coverage issued by the Hospital Case Management and Utilization Management Committee of the hospital.” - “Policy/Procedure: ...A. An important Message (IM) Notice is issued at or near the time of admission but no later than two calendar days following the date of admission. B. Follow-up IM notice is issued no more than two days prior to the planned discharge, or if this notice is delivered on the day of discharge, the patient must be given at least four hours to consider their right to request a BFCC-QIO (Beneficiary and Family Centered Care-Quality Improvement Organization) review. C. The patient or family member will be educated of their right to appeal as well as their discharge options. D. If a patient makes a timely request for a BFCC-QIO review, that is prior to discharge, the patient is not financially responsible for inpatient hospital services furnished from the date of appeal through noon of the calendar day after the date the patient receives notification of the expedited determination from the BFCC-QIO.” 2) Medical record review of the following Medicare Beneficiary patients revealed the following: - P1 was transferred to the facility for admission on 01/07/2025 and discharged on 01/09/2025. The facility was unable to provide evidence the IM notice was provided. - P2 was admitted to the facility on 01/03/2025 and discharged on 01/09/2025. The first notice was signed on 01/05/2025, but there was no evidence the second notice was provided prior to discharge. - P3 was admitted on 01/05/2025 and discharged on 01/10/2025. The first notice was signed 01/05/2025, but there was no evidence the second notice was provided prior to discharge. - P4 was admitted on 12/26/2024 and discharged on 01/04/2025. There was no evidence the first notice was provided. 3) On 01/17/25 at 01:45 PM, interviewed the Chief Nurse Executive (CNE) in the conference room. At that time, he confirmed P1 did not receive the IM notice. He went on to say the process is that the registration/admitting office is responsible to give the initial notice. The CNE said if the patient was a direct admit by transfer, registration is supposed to give them the notice the next day. The CNE said it may have been missed because P1 was a transfer from outer island and registration apparently did not give the notice the next day. On 01/17/2025 at 02:45 PM, interviewed the Manager of Admitting (MA) and the CNE in the conference room. The MA said if a patient comes through the emergency room (ER), the registration staff will give the first notice as part of the “admission packet” and process. She went on to say a copy is given to the patient and they attach a bright orange paper to notify the nursing staff the first Medicare notice had been given. The MA said it is the nurses responsibility to provide the patient/family the second notice if required. The MA said it the patient is transferred in; they often bypass the ER and go directly to the assigned unit. The process is admitting will go to the unit the day after admission to provide the notice and obtain the signature. She said at times, they are not able to give the notice due to patient’s medical condition, family not available, or patient is not in the room. The MA said they are supposed to go a second time to attempt to give the notice, but depends on availability of staff. The CNE said when the patient is identified as an anticipated discharge, the ward clerk or primary nurse should provide the second notice with explanation and obtain the patient’s signature.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jan 17, 2025 | Complaint inspection | 1 deficiency cited |
How do patients fare?
- CMS’s overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System. for it is 4 of 5.
- Of the measures behind its CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., CMS counts against the national value: mortality, 0 better and 0 worse of 8; safety of care, 1 better and 1 worse of 7; readmission, 2 better and 2 worse of 11.
- Patients rate it 4 of 5 in CMS’s patient survey (482 surveys completed, Oct 1, 2024 to Sep 30, 2025): 74% rated it 9 or 10 out of 10, and 75% would definitely recommend it.
- Infections, compared by CMS with the national benchmark (Oct 1, 2024 to Sep 30, 2025): central line bloodstream infections (CLABSI), no different than national benchmark; catheter urinary tract infections (CAUTI), no different than national benchmark; surgical site infections after colon surgery, no different than national benchmark; MRSA bloodstream infections, no different than national benchmark; C. diff infections, better than the national benchmark.
- CMS’s patient safety composite for serious complications, PSI 90, Jul 1, 2022 to Jun 30, 2024: no different than the national value.
- Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): heart attack 10.2%, heart failure 9.3%, pneumonia 15.6%, COPD 7.7%, stroke 8.5%, heart bypass surgery 2%. CMS gives no comparison with the national rate for them in this release.
- Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): heart attack 13.5%, heart failure 21.2%, pneumonia 15.2%, COPD 19.7%, heart bypass surgery 11.4%, hip or knee replacement 5.4%. CMS gives no comparison with the national rate for them in this release.
- After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; hospital admissions after outpatient chemotherapy, no different than the national rate; emergency visits after outpatient chemotherapy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
- Emergency department patients spent a median of 122 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 0% left before being seen.
- 82% of patients with severe sepsis or septic shock got the care CMS measures, SEP-1 (Oct 1, 2024 to Sep 30, 2025).
- Medicare’s spending per patient here is 0.95 times the national median (Jan 1, 2024 to Dec 31, 2024).
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | 4 of 5 |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | 4 of 5 |
Is it certified, and in good standing?
- Medicare-certified acute care hospital since Feb 4, 1973.
- Ownership: proprietary.
- It is accredited by The Joint Commission, whose surveys stand in for the state’s routine inspections.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Proprietary.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS cut its Medicare payments by 1% for fiscal year 2026 under the Hospital-Acquired Condition Reduction Program, which does so for the quarter of hospitals that fare worst on conditions patients get in hospital.
- 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
| Date | What | Detail |
|---|---|---|
| Medicare payment reduction (HAC Reduction Program) | Fiscal year 2026: 1% of Medicare payments |
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- In CMS’s patient survey, patients rate how well its nurses communicated 4 of 5.
- 68% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Hawaii Pacific Health owns 100% directly since Dec 23, 2001.
- Hawaii Pacific Health runs it.
- 47 owners or officers are people: Samuel J Evans (corporate director, 0%); Carrie Tsutsui (corporate officer); Andrew Moats (managing employee (under contract)); Andrew Moats (corporate officer); Andrew Moats (runs it (operational or managerial control)); Dean Tateyama (corporate officer); Dawn Dunbar (corporate officer); Charles Ching (corporate officer); Dennis Francis (corporate director); James C Lin (corporate officer); Glenn Kawabata (managing employee (under contract)); Glenn Kawabata (corporate officer); Glenn Kawabata (runs it (operational or managerial control)); France R Graves (corporate officer); Jessica Lewis (corporate officer); Russell K Woo (corporate director, 0%); Andrew Rosen (corporate officer); Andrew Rosen (corporate director); Keoki Clemente (corporate officer, 0%); Raymond Vara (corporate officer); Raymond Vara (corporate director); Peter Lewis (corporate officer); Art Gladstone (corporate officer); Melanie K Kim (corporate director); David Stumbaugh (corporate officer); Lorrie-Ann Luke (corporate officer); Troy Branstetter (corporate officer); Carl Ackerman (corporate director); David Okabe (corporate officer); Todd A Miller (corporate officer); Todd A Miller (corporate director); Shilpa J Patel (corporate officer); Edward Nishioka (corporate director); Jan Boivin (corporate officer, 0%); Travis Clegg (managing employee (under contract)); Travis Clegg (corporate officer); Travis Clegg (runs it (operational or managerial control)); Terence Young (corporate officer, 0%); Terence Young (corporate director, 0%); John Mcnamara (corporate officer); William Burke (corporate officer); Douglas Kwock (corporate officer); David Chow (corporate officer, 0%); Michael Robinson (corporate officer); Warren Chaiko (corporate officer); Carol Ai May (corporate director); Leslie B Chun (corporate officer).
- CMS’s Provider of Services file records 2 changes of ownership, the latest on Dec 23, 2001.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Hawaii Pacific Health | Owns 5% or more directly | 100% | Dec 23, 2001 |
| Hawaii Pacific Health | Runs it (operational or managerial control) | Dec 23, 2001 |
How does it compare nearby?
- Of the 10 hospitals CMS lists in Honolulu County, 6 have an overall star rating from CMS: 5 rated 4 of 5, 1 rated 3 of 5.
- CMS rates this one 4 of 5.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
| Place | Overall star rating |
|---|---|
| The Queens Medical Center | 3 |
| Adventist Health Castle | 4 |
| Kuakini Medical Center | 4 |
| Kaiser Foundation Hospital | 4 |
| Tripler Amc (Ft Shafter) | Not given |
| Pali Momi Medical Center | 4 |
| Kahuku Medical Center | Not given |
| Kapiolani Medical Center for Women & Children | Not given |
| Shriners Hospital for Children | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
- In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.