Bear Valley Community Hospital
A critical access hospital in Big Bear Lake, California 92315
41870 Garstin Dr, Big Bear Lake, California 92315. (909) 866-6501.
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The short answer
Record last released by CMS on Oct 20, 2026.
- Not rated CMS’s overall rating
- Not rated patient survey rating
- 5 deficiencies cited in the last three years
- 30 beds
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Jun 12, 2026: a complaint inspection.
5 deficiencies cited in the last three years.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Apr 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Apr 30, 2024: standard inspection3 deficiencies
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Arrangement With Other Facilities
The inspectors’ words, 379 words
“Arrangement with Other Facilities CFR(s): §403.748(b)(7), §418.113(b)(5), §441.184(b)(7), §460.84(b)(8), §482.15(b)(7), §483.73(b)(7), §483.475(b)(7), §485.625(b)(7), §485.920(b)(6), §494.62(b)(6). [(b) Policies and procedures. The [facilities] must develop and implement emergency preparedness policies and procedures, based on the emergency plan set forth in paragraph (a) of this section, risk assessment at paragraph (a)(1) of this section, and the communication plan at paragraph (c) of this section. The policies and procedures must be reviewed and updated at least every 2 years [annually for LTC facilities]. At a minimum, the policies and procedures must address the following:] *[For Hospices at §418.113(b), PRFTs at §441.184,(b) Hospitals at §482.15(b), and LTC Facilities at §483.73(b):] Policies and procedures. (7) [or (5)] The development of arrangements with other [facilities] [and] other providers to receive patients in the event of limitations or cessation of operations to maintain the continuity of services to facility patients. *[For PACE at §460.84(b), ICF/IIDs at §483.475(b), CAHs at §486.625(b), CMHCs at §485.920(b) and ESRD Facilities at §494.62(b):] Policies and procedures. (7) [or (6), (8)] The development of arrangements with other [facilities] [or] other providers to receive patients in the event of limitations or cessation of operations to maintain the continuity of services to facility patients. *[For RNHCIs at §403.748(b):] Policies and procedures. (7) The development of arrangements with other RNHCIs and other providers to receive patients in the event of limitations or cessation of operations to maintain the continuity of non-medical services to RNHCI patients. This Standard is not met as evidenced by: 43035 Based on record review and interview, the facility failed to maintain an Emergency Preparedness Program (EPP). This was evidenced by missing documentation for arrangement with other facilities. This affected four of four residents and could result in the failure to react during an emergency. Findings: During record review and interview with the Director of Facilities (DOF) on 4/30/24, the EPP was requested and reviewed. At 1:54 p.m., the facility was unable to provide transfer agreements of arrangements with other facilities or other providers to receive residents in the event of limitations or cessation of operations to maintain the continuity of services to facility residents. Upon interview, the DOF stated that they would provide the memorandum of understandings. As of 5/1/24 requested records were not received by the California Department of Public Health.”
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Hospital Cah And Ltc Emergency Power
The inspectors’ words, 680 words
“Hospital CAH and LTC Emergency Power CFR(s): §482.15(e) Condition for Participation: (e) Emergency and standby power systems. The hospital must implement emergency and standby power systems based on the emergency plan set forth in paragraph (a) of this section and in the policies and procedures plan set forth in paragraphs (b)(1)(i) and (ii) of this section. §483.73(e), §485.625(e), §485.542(e) (e) Emergency and standby power systems. The [LTC facility CAH and REH] must implement emergency and standby power systems based on the emergency plan set forth in paragraph (a) of this section. §482.15(e)(1), §483.73(e)(1), §485.542(e)(1), §485.625(e)(1) Emergency generator location. The generator must be located in accordance with the location requirements found in the Health Care Facilities Code (NFPA 99 and Tentative Interim Amendments TIA 12-2, TIA 12-3, TIA 12-4, TIA 12-5, and TIA 12-6), Life Safety Code (NFPA 101 and Tentative Interim Amendments TIA 12-1, TIA 12-2, TIA 12-3, and TIA 12-4), and NFPA 110, when a new structure is built or when an existing structure or building is renovated. 482.15(e)(2), §483.73(e)(2), §485.625(e)(2), §485.542(e)(2) Emergency generator inspection and testing. The [hospital, CAH and LTC facility] must implement the emergency power system inspection, testing, and [maintenance] requirements found in the Health Care Facilities Code, NFPA 110, and Life Safety Code. 482.15(e)(3), §483.73(e)(3), §485.625(e)(3),§485.542(e)(2) Emergency generator fuel. [Hospitals, CAHs and LTC facilities] that maintain an onsite fuel source to power emergency generators must have a plan for how it will keep emergency power systems operational during the emergency, unless it evacuates. *[For hospitals at §482.15(h), LTC at §483.73(g), REHs at §485.542(g), and and CAHs §485.625(g):] The standards incorporated by reference in this section are approved for incorporation by reference by the Director of the Office of the Federal Register in accordance with 5 U.S.C. 552(a) and 1 CFR part 51. You may obtain the material from the sources listed below. You may inspect a copy at the CMS Information Resource Center, 7500 Security Boulevard, Baltimore, MD or at the National Archives and Records Administration (NARA). For information on the availability of this material at NARA, call 202-741-6030, or go to: http://www.archives.gov/federal_register/code_of_federal_regulations/ibr_locations.html. If any changes in this edition of the Code are incorporated by reference, CMS will publish a document in the Federal Register to announce the changes. (1) National Fire Protection Association, 1 Batterymarch Park, Quincy, MA 02169, www.nfpa.org, 1.617.770.3000. (i) NFPA 99, Health Care Facilities Code, 2012 edition, issued August 11, 2011. (ii) Technical interim amendment (TIA) 12-2 to NFPA 99, issued August 11, 2011. (iii) TIA 12-3 to NFPA 99, issued August 9, 2012. (iv) TIA 12-4 to NFPA 99, issued March 7, 2013. (v) TIA 12-5 to NFPA 99, issued August 1, 2013. (vi) TIA 12-6 to NFPA 99, issued March 3, 2014. (vii) NFPA 101, Life Safety Code, 2012 edition, issued August 11, 2011. (viii) TIA 12-1 to NFPA 101, issued August 11, 2011. (ix) TIA 12-2 to NFPA 101, issued October 30, 2012. (x) TIA 12-3 to NFPA 101, issued October 22, 2013. (xi) TIA 12-4 to NFPA 101, issued October 22, 2013. (xiii) NFPA 110, Standard for Emergency and Standby Power Systems, 2010 edition, including TIAs to chapter 7, issued August 6, 2009.. This Standard is not met as evidenced by: 43035 Based on record review and interview, the facility failed to maintain an Emergency Preparedness Program (EPP). This was evidenced by missing information in the emergency power supply system policy and procedure. This affected the four of four residents and could result in the failure to properly react during an emergency. Findings: During record review and interview with the Director of Facilities (DOF) on 4/30/24, the EPP was reviewed. At 2:31 p.m., the facility was missing a written and specified policy and procedure for maintaining emergency power during an outage such as, how back up fuel would be acquired and how long back up fuel could sustain emergency power. The facility was unable to provide a plan for how it will keep emergency power systems operational during an emergency. Upon interview, the DOF confirmed the finding and stated that they were not aware of the regulation.”
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Initial Comments - Not A Deficiency Citation
The inspectors’ words, 93 words
“K3 BUILDING: 01 K6 PLAN APPROVAL: 1991 K7 SURVEY UNDER: 2012 EXISTING STRUCTURE TYPE: ONE STORY, CONSTRUCTION TYPE V (111), FULLY SPRINKLERED. Resident Certified Beds: 9 Resident Census: 4 The following reflects the findings of the California Department of Public Health, during a *Full Medicare Validation Life Safety Code Survey. The findings are in accordance with 42 Code of Federal Regulations (CFR) §485.623(c)(d)(e), National Fire Protection Association (NFPA) 101 - Life Safety Code, 2012 Edition, and NFPA 99 - Health Care Facilities Code, 2012 Edition. Representing the California Department of Public Health: 43035”
Apr 11, 2024: standard inspection2 deficiencies
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Licensure Of Cah
The inspectors’ words, 474 words
“LICENSURE OF CAH CFR(s): The CAH is licensed in accordance with applicable Federal, State and local laws and regulations. This Standard is not met as evidenced by: 47682 Based on observation, interview and record review, the facility failed to ensure compliance with the State of California Title 22 Regulations (T 22 - health facility laws) when the facility did not have an active program flex (flexibility granted to a hospital in how they meet specific licensing regulations) from the California Department of Public Health (CDPH) to allow one (1) of two (2) licensed operating rooms (OR) to be rendered inoperable and used for storage. This failure resulted in a lack of OR redundancy and reduced capacity with the potential to hinder the hospital’s ability to provide life-saving surgery in an emergency. Findings: During a review of the “California Code of Regulations, Title 22, Licensing and Certification of Health Facilities and Referral Agencies, Article 8, Regulation 70805,” (Title 22), “Title 22” indicated, “Spaces approved for specific uses at the time of licensure shall not be converted to other uses without the written approval of the Department.” During a concurrent observation and interview on April 8, 2024, at 2:10 PM, with the Surgical Technician (ST), in Operating Room 2 (OR 2), OR 2 was noted to be full of supply racks and stored equipment which made the room unusable for surgery. ST stated, facility had two operating rooms, but only one was functioning. ST further stated, OR 2 was just used for storage at the moment. During an interview on April 11 at 11:20 AM, with the Operating Room Director (ORD), the ORD stated, we have used OR 2 as storage for years with a waiver, it was on the door until a couple of days ago. The ORD stated, she did not know it was expired. The ORD stated, she had been with the facility since 2000 and OR 2 was never used for surgeries. The ORD stated, facility would not be able to operate in OR 2 with all the stored supplies. The ORD further stated, “We just need to get that new flex approved.” During an interview on April 11 at 11:50 AM, with the Chief Nursing Officer (CNO), the CNO stated, facility was licensed for two operating rooms and OR 2 was currently being used for storage. The CNO further stated, “It requires a flex. We don’t have an active flex, the renewal is still pending. We had a waiver that expired December 2023. Mid December we applied for a renewal, as far as we know it has not yet been approved.” A review of the facility’s program flex history indicated, facility was seeking a Program Flexibility for Title 22, California Code of Regulations, Section 70805 to use OR 2 for the storage of supplies and equipment. Program flex status remained pending.”
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Equipment, Supplies, And Medication
The inspectors’ words, 393 words
“EQUIPMENT, SUPPLIES, AND MEDICATION CFR(s): Equipment, supplies, and medication used in treating emergency cases are kept at the CAH and are readily available for treating emergency cases. The items available must include the following: This Standard is not met as evidenced by: 46696 Based on observation, interview, and record review, the facility failed to ensure necessary supplies and equipment for patient care were safe, maintained, and readily available for a universe of five patients, when there were nine pairs of sterile gloves, six intra venous (I V - in to the vein) needles (Needles used for gaining access to a patients vein to deliver medications and fluids) were found in the medical unit supply room, and one (1) box of suture needles were found to be expired in Operating Room 1 (OR 1) . This failure had the potential for expired supplies to be used in patient care increasing risk for infection and prolonged hospitalization. Findings: During an observation on April 9, 2024, at 10:30 AM, in the medical surgical supply room, six IV needles were found in IV start baskets with expiration dates of April 16, 2023. It was further observed that nine pairs of size six sterile gloves were found with an expiration date of March 2024. During a concurrent observation and interview on April 9, 2024, at 11:15 AM, with Registered nurse (RN 1), in the medical surgical supply room, the expired 18-gauge needles and sterile gloves were observed. RN1 stated, these expired supplies should not be on the floor, they place patients at risk for infection if we use them. During a concurrent observation and interview on April 9, 2024, at 11:20 AM, with the Infection Control Practitioner (ICP), in OR 1, an expired box of suture needles dated March 2024, was observed stocked in the OR room 1 supply cabinet. The ICP stated, these supplies were expired, and they should not be stocked as they would pose an infection control risk for the patients, and this was not following the facility policy. During a review of the facility’s undated, policy and procedure (P&P) titled, “Care of Sterile supplies”, the P&P indicated, “All sterile supplies shall be checked for package integrity or other compromising conditions before use. 5.1 Items shall be considered contaminated for the following reasons: 5.1.1. Outdated (if supplier has indicated date of expiration on the product).””
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 12, 2026 | Complaint inspection | No deficiencies cited |
| Apr 30, 2024 | Standard inspection | 3 deficiencies cited |
| Apr 11, 2024 | Standard inspection | 2 deficiencies cited |
How do patients fare?
- CMS gives no overall CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “The number of cases/patients is too few to report a star rating.”
- In CMS’s patient survey (Oct 1, 2024 to Sep 30, 2025): 88% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- Emergency department patients spent a median of 139 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 2% left before being seen.
CMS, Hospital General Information, Patient survey (HCAHPS) - Hospital, Healthcare Associated Infections - Hospital, Timely and Effective Care - Hospital and Medicare Spending Per Beneficiary - Hospital. Released Aug 13, 2026. Updated quarterly.
CMS, Complications and Deaths - Hospital and Unplanned Hospital Visits - Hospital. Released Sep 30, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Overall ratingCMS’s overall hospital quality star rating, 1 to 5 | Not rated |
| Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5 | Not rated |
Is it certified, and in good standing?
- Medicare-certified critical access hospital since May 23, 2014.
- Ownership: government - hospital district or authority.
- It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
- Government - Hospital District or Authority.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
Has it been penalized?
- CMS doesn’t publish fines or other penalties for hospitals.
- CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
- None of the deficiencies cited in the last three years came from an inspection that included a complaint investigation.
CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.
What do patients say about their care?
- CMS doesn’t publish staffing levels for hospitals.
- 78% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.
Who owns it?
- Bear Valley Community Health Care District runs it.
- 7 owners or officers are people: Mark Kaliher (corporate director, 20%); Steven Baker (corporate director, 20%); Ellen Clarke (corporate director, 20%); Peter S Boss (corporate director, 20%); Evan Rayner (corporate officer); Evan Rayner (managing employee (on the payroll)); Jimmy L Schlenker (corporate officer, 0%).
- CMS’s Provider of Services file records no change of ownership.
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.
CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Bear Valley Community Health Care District | Runs it (operational or managerial control) | 100% | Mar 23, 1970 |
How does it compare nearby?
- Of the 22 hospitals CMS lists in San Bernardino County, 16 have an overall star rating from CMS: 2 rated 4 of 5, 7 rated 3 of 5, 5 rated 2 of 5, 2 rated 1 of 5.
- CMS gives this hospital no overall star rating to compare.
CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
- QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
- CMS doesn’t publish staffing levels for hospitals.
Sources
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Centers for Medicare & Medicaid Services, Hospital General Information (xubh-q36u).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Patient survey (HCAHPS) - Hospital.
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Healthcare Associated Infections - Hospital (77hc-ibv8).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Complications and Deaths - Hospital (ynj2-r877).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Unplanned Hospital Visits - Hospital (632h-zaca).
Released Sep 30, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Timely and Effective Care - Hospital (yv7e-xc69).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Medicare Spending Per Beneficiary - Hospital (rrqw-56er).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital-Acquired Condition (HAC) Reduction Program (yq43-i98g).
Released Aug 13, 2026 and checked Nov 5, 2026. Updated yearly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Provider of Services File - Hospital & Non-Hospital Facilities (Hospital_and_other.DATA.Q3_2026.csv).
Released Oct 14, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR Hospital 2567 statements of deficiencies (Hospital_2567s_2010_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 27, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital All Owners (Hospital_All_Owners_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospital Enrollments (Hospital_Enrollments_2026.09.29.csv).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated monthly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospital
The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.