Hearth Record

Stone County Medical Center

A critical access hospital in Mountain View, Arkansas 72560

2106 East Main Street, Mountain View, Arkansas 72560. (870) 269-4361.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 20, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on May 15, 2024: a complaint and standard inspection.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited May 2024. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

May 15, 2024: complaint and standard inspection4 deficiencies
  • Construction

    The inspectors’ words, 259 words

    “CONSTRUCTION CFR(s): The CAH is constructed, arranged, and maintained to ensure access to and safety of patients, and provides adequate space for the provision of services. This Standard is not met as evidenced by: 47688 Based on observation of the Emergency Department and Radiology, and interview, it was determined the facility failed to maintain the building physical structure, safety, environment, and equipment in a state of good repair. The failed practice promoted the spread of fire and/or placed the patients at risk of fire. The failed practice had the likelihood to affect all patients, staff and visitors in the event of a fire. Findings follow: A. Observation of the Emergency Department on 05/06/24 showed the following: 1) Fire wall penetrations in corridor leading to the Emergency Department on 05/06/24 at 2:47 PM. 2) Fire wall penetrations in administration corridor leading to Radiology on 05/06/24. B. The findings in A were verified with the Maintenance Supervisor on 05/06/24 at 2:55 PM. Based on observation of the Operating Room, and interview, it was determined the facility failed to maintain the building physical structure, safety, environment, and equipment in a state of good repair. The failed practice promoted the spread of infection. The failed practice had the likelihood to affect all patients, staff and visitors. Findings follow: A. Observation of the Emergency Department on 04/15/24 showed there was an elevated portion of unsealed concrete on the floor adjacent to the operating table in Operating Room 1. B. The findings in A were verified with the Maintenance Supervisor on 05/06/2024 at 2:55 PM.”

    Rule C0912. Standard-level. From a complaint.

  • Maintenance

    The inspectors’ words, 268 words

    “MAINTENANCE CFR(s): The CAH has housekeeping and preventive maintenance programs to ensure that-- (1) All essential mechanical, electrical, and patient-care equipment is maintained in safe operating condition; This Standard is not met as evidenced by: 47688 Based on observation, review of policies and procedures and interview, it was determined the facility failed to create and review policies and procedures on a biennial basis for: 1) Yearly door checks 2) Ceiling tile checks 3) fire wall penetrations By not creating and reviewing the policies and procedures biennially, the facility had the likelihood to not be able to identify hazardous conditions and take steps to minimize the risks to patients and patient care staff. The failed practice had the likelihood to affect all patients admitted to the facility. Findings follow: A. Review of the facility’s policy and procedures on 05/06/2024 showed that the facility failed to create and maintain a policy and procedure for annually checking fire doors. Documentation for annually checking fire doors was requested and none was provided. B. Review of the facility’s policy and procedures on 05/06/24 showed that the facility failed to create and maintain a policy and procedure for conducting ceiling tile checks. Documentation for ceiling tile checks was requested and none was provided. C. Review of the facility’s policy and procedures on 05/06/24 showed that the facility failed to create and maintain a policy and procedure for fire wall penetration checks. Documentation for fire wall penetration checks was requested but none was provided. D. The findings of A through C were confirmed in an interview with the Maintenance Supervisor on 05/06/2024 at 3:00 PM.”

    Rule C0914. Standard-level. From a complaint.

  • Governing Body Or Responsible Individual

    The inspectors’ words, 540 words

    “GOVERNING BODY OR RESPONSIBLE INDIVIDUAL CFR(s): The CAH has a governing body or an individual that assumes full legal responsibility for determining, implementing and monitoring policies governing the CAH’S total operation and for ensuring that those policies are administered so as to provide quality health care in a safe environment. This Standard is not met as evidenced by: 31039 Based on review of Medical Staff Bylaws, Physician Credential files and interview, it was determined the Governing Body failed to ensure one (#2) of two (#2 and # 6) physicians credentialed to perform robotic surgery had evidence they met the qualifications and requirements to be granted privileges. By not assuring the physician met the qualifications and requirements to utilize the robotic system, the facility could not assure the safety and efficacy of the surgeries performed. The failed practice had the likelihood to affect all patients who received robotic procedures from Physician #2. Findings follow: A. Record review of the facility’s Medical Staff Bylaws (Reviewed/Revised 01/2024) showed a physician must have documented current competence, as demonstrated by background, experience and demonstrated ability. B. Review of Physician #2’s Credential file showed they requested additional privileges of Robotic Surgery. The Privilege Request states criteria for this privilege are: 1) Clinical Privileges for the open operation that will be performed robotically. 2) Documentation of satisfactory completion of the FDA (Food and Drug Administration) mandated training course in the safe use of the robotic surgical system, which must be of at least eight hours duration and must include three hours of personal time on the system during the training. 3) Documentation of having observed at least three robotic operations performed by an experienced surgeon and been proctored during the performance of two robotic procedures. 4) There was no evidence in Physician #2’s credential file that confirms the criteria above were fulfilled. The Board of Directors approved the reappointment of this physician on 7/26/22 without the above-mentioned evidence the physician was competent. C. During an interview on 05/15/2024 at 10:36 AM, The Chief Operating Officer and the Medical Staff Coordinator both verified the findings at B. Based on review of Medical Staff Bylaws, Physician Credential files and interview, it was determined the Governing Body failed to adhere to their Medical Staff Bylaws in that they failed to recredential one (#5) of six (#1-#6) physicians after their last appointment expired, within two years, per their Bylaws. Failure by the Governing Body to re-credential a physician did not assure the Governing Body reviewed the physician’s credentialing information (i.e. licensure, performance, any changes to requested privileges, etc) to decide to allow the physician to continue to work in the facility and assure that member of staff has given quality care to the patients of the facility. The failed practice had the likelihood to affect all patients who received services from Physician #5. Findings follow: A. Record review of the facility’s Medical Staff Bylaws (Reviewed/Revised 01/2024) showed a physician must be recredentialed every two years. B. Review of Physician #5’s Credential file showed the last completed credentialed period was from August 1, 2020, to July 31, 2022. C. During an interview on 05/15/2024 at 10:36 AM, The Chief Operating Officer and the Medical Staff Coordinator both verified the findings at B.”

    Rule C0962. Standard-level. From a complaint.

  • Infection Prevent & Control Policies

    The inspectors’ words, 263 words

    “INFECTION PREVENT & CONTROL POLICIES CFR(s): The infection prevention and control program, as documented in its policies and procedures, employs methods for preventing and controlling the transmission of infections within the CAH and between the CAH and other healthcare settings; This Standard is not met as evidenced by: 50014 Based on observation, policy and procedure, Association of Perioperative Registered Nurse (AORN) guidelines review, and interview, it was determined the infection prevention and control program failed to create and implement policies and procedures to maintain compliance with (AORN) standards for aseptic or sterile surveillance and practices for Peripheral Nerve Blocks. The failed practice placed the patients at risk of infection and had the likelihood to affect all patients undergoing a peripheral nerve block. Findings follow: A. Review of AORN guidelines showed the workflow for Peripheral Nerve Block were to prep, drape injection site, use sterile technique to palpate anatomic landmarks and confirm using ultrasound or nerve stimulator. B. A policy was requested on 5/15/24 at 10:30 AM. There was no evidence of a policy for the workflow for a peripheral nerve block provided. C. Observation on 5/14/24 at 9:30 AM, showed Certified Registered Nurse Anesthetist (CRNA) did not use a drape or sterile gloves to perform a Peripheral Nerve Block to a surgical patient. D. In an interview with the Anesthesia Director via telephone on 5/15/24 at 2:30 PM, he stated that the hospital does adhere to AORN standards, they do not have a policy for Peripheral Nerve Blocks, and the hospital will create and implement a new policy to adhere to AORN standards.”

    Rule C1206. Standard-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
May 15, 2024Complaint and standard inspection4 deficiencies cited

How do patients fare?

  • CMS gives no overall : “There are too few measures or measure groups reported to calculate a star rating or measure group score.”
  • Of the measures behind its , CMS counts against the national value: mortality, 0 better and 0 worse of 2; safety of care, 0 better and 0 worse of 1; readmission, 0 better and 0 worse of 5.
  • CMS gives no : “The number of cases/patients is too few to report a star rating.”
  • In CMS’s patient survey (Oct 1, 2024 to Sep 30, 2025): 74% rated it 9 or 10 out of 10, and 67% would definitely recommend it.
  • Deaths within 30 days, as CMS gives them (Jul 1, 2022 to Jun 30, 2025): pneumonia 17.8%. CMS gives no comparison with the national rate for them in this release.
  • Readmissions within 30 days, as CMS gives them (Jul 1, 2023 to Jun 30, 2025): pneumonia 17.7%. CMS gives no comparison with the national rate for them in this release.
  • After outpatient care, compared by CMS: unplanned hospital visits after a colonoscopy, no different than the national rate; unplanned hospital visits after outpatient surgery, no different than expected.
  • Emergency department patients spent a median of 118 minutes there before leaving (Oct 1, 2024 to Sep 30, 2025), and 1% left before being seen.
Ratings and measures, as published
MeasureRating
Overall ratingCMS’s overall hospital quality star rating, 1 to 5Not rated
Patient survey ratingCMS star rating from its survey of the hospital’s patients (HCAHPS), 1 to 5Not rated

Is it certified, and in good standing?

  • Medicare-certified critical access hospital since Oct 1, 2000.
  • Ownership: voluntary non-profit - private.
  • It is not accredited by a private organisation, so the state carries out its routine inspections for Medicare.
  • No deficiency on record in the last three years.
  • Voluntary non-profit - Private.
Source:

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

Has it been penalized?

  • CMS doesn’t publish fines or other penalties for hospitals.
  • CMS’s HAC Reduction Program file has no result for it: the program covers general acute care hospitals Medicare pays under its inpatient prospective payment system.
  • 4 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, Hospital-Acquired Condition (HAC) Reduction Program. Released Aug 13, 2026. Updated yearly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

CMS, QCOR Hospital 2567 statements of deficiencies. Released Oct 20, 2026. Updated monthly.

What do patients say about their care?

  • CMS doesn’t publish staffing levels for hospitals.
  • 83% of its health care workers got a flu shot (Oct 1, 2024 to Mar 31, 2025).
Source:

CMS, Patient survey (HCAHPS) - Hospital and Timely and Effective Care - Hospital. Released Aug 13, 2026. Updated quarterly.

Who owns it?

  • White River Health System, Inc. runs it.
  • 17 owners or officers are people: Crystal Johnson (corporate officer, 0%); Steve Case (corporate officer); Stacy Gunderman (corporate officer); Maggie Williams (corporate director); Danny Bell (corporate officer, 0%); Robert Mcintire (corporate officer); Elizabeth Christian (corporate officer); Jason Taylor (corporate officer); Tina Wheelis (corporate officer); Jeff Showalter (corporate officer); Shawna Baxter (managing employee (on the payroll), 0%); Kevin S Rose (corporate officer); Randy Cross (corporate officer); Kathy Lanier (corporate officer); Lisa Lambert (corporate director); William Tyler Fowlkes (corporate officer); Lance Lamberth (corporate officer).
  • CMS’s Provider of Services file records no change of ownership.
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospital All Owners and Hospital Enrollments. Released Sep 29, 2026. Updated monthly.

CMS, Provider of Services File - Hospital & Non-Hospital Facilities. Released Oct 14, 2026. Updated quarterly.

How does it compare nearby?

  • No other hospital CMS lists is in Stone County.
Source:

CMS, Hospital General Information. Released Aug 13, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospitals, so none are shown. The one payment cut CMS publishes for each hospital, under its Hospital-Acquired Condition Reduction Program, is shown where it applies.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • Most hospitals are accredited by a private organisation (The Joint Commission, DNV and others) whose routine inspections stand in for the state’s; those reports aren’t public, and QCOR holds only the state’s surveys: no inspection on record here doesn’t mean none took place.
  • QCOR says its hospital inspection data are complete only through September 17, 2026, while it moves to a new system.
  • CMS doesn’t publish staffing levels for hospitals.
  • In its September 2026 release CMS gives no comparison with the national rate for death and readmission rates, though it gives the rates.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospital

The public record above comes first. Anything the hospital adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospital will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospital”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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