Hearth Record

Cody Regional Health Spirit Mountain Hospice

A hospice in Cody, Wyoming 82414

707 Sheridan Ave, Cody, Wyoming 82414. (307) 578-2413.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 7 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

7 deficiencies cited in the last three years

The middle of the 4 hospices serving ZIP code 82414 had 6.5.

The last inspection on record was on Jul 31, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

7 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

7 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jun 5, 2025: recertification inspection by the state1 deficiency
  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 689 words

    “Based on medical record review, and staff interview, the facility failed to ensure the POC included all pertinent information for 5 of 14 sample patients (#1, #2, #4, #5, #6). The findings were: 1. Review of the POC for patient #1 showed diagnoses that included dementia, anxiety, radiculopathy and osteoarthritis. The care needs and goals addressed skin integrity, comfort care, spiritual, and pain management. The following concerns were identified. a. Observation during the home visit on 6/4/25 at 11:30 AM showed the patient was assisted by the spouse and nurse to stand and ambulate. The nurse donned gloves and assessed an open wound to the coccyx area. The nurse duffed gloves and performed hand hygiene. The spouse revealed they were applying ointment to the coccyx wound. b. Interview during a home visit on 6/4/25 at 11:30 AM with the spouse revealed the patient fell this morning into a desk. Further, she revealed the patient had more frequent falls in the last couple of weeks.c. The facility failed to ensure falls was addressed on the care plan. The POC showed under DME and supplies: “None at this time.” Under safety measures: it showed “Safety measures, precautions, and/or restrictions are in place.” The facility failed to include in DME’s gloves, and ointment. In the safety measures the facility failed to state what safety measure, precautions, and/or restrictions were in place.2. Review of the POC for patient #2 showed diagnoses that included malignant neoplasm of thyroid gland, atrial fibrillation pneumonia and retention of urine. The care needs and goals addressed skin integrity, comfort care, spiritual care, pain management, fall prevention, medication management. The following concerns were identified: a. Observation during the home visit on 6/4/25 at 9:30 AM showed the patient had a bedside commode, incontinent briefs, grip bars in shower and by toilet, wheelchair, incontinent pads, cane, gloves and tegaderm dressings. The POC under DME and supplies only showed “Walker”.3. Review of the POC for patient #4 showed diagnoses that included chronic obstructive pulmonary disease, anxiety, chronic respiratory failure with hypoxia, personal history of nicotine dependence and altered mental status. The care needs and goals showed comfort care, spiritual, pain management, skin integrity, and oxygen management. The following concerns were identified: a. The DME and supplies showed “as needed at CRH Hospice House”. The facility failed to include what supplies were needed. b. The safety measures showed “Safety measures, precautions, and/or restriction are in place.” The facility failed to state what safety measure, precautions, and/or restrictions were in place.4. Review of the POC for patient #5 showed diagnoses that included secondary malignant neoplasm of brain, lung, bone, and large intestine and rectum, neoplasm related pain. The care needs and goals showed comfort care, spiritual, pain management, skin integrity, urinary catheter management, oxygen management. The following concerns were identified: a. The DME and supplies showed “DME and supplies as needed.” The facility failed to showed what DME and supplies were needed. b. The safety measures showed “Safety measures per Hospice House protocol”. The facility failed to showed what the safety measures were.5. Review of the POC for patient #6 showed diagnoses that included acute kidney failure, systemic inflammatory response syndrome of non-infectious origin with acute organ dysfunction, dementia, malignant neoplasm of bladder and benign prostatic hyperplasia without lower urinary tract symptoms. The care needs and goals showed comfort care, pian management, skin integrity, urinary catheter management. The following concerns were identified: a. The DME and supplies showed “DME and supplies as needed per the Hospice House.” The facility failed to show what DME and supplies were needed. b. The safety measures showed “Safety measures, precautions, and/or restrictions are in place.” The facility failed to showed what the safety measures were.6. Interview with RN #2 on 6/4/25 at 12:30 PM revealed if a new staff were to take care of the patient, they would not know what the DMEs and safety measures were, based off the care plan.7. Interview with RN #4 on 6/4/25 at 1:45 PM revealed she did the care plans for the patients. She stated the staff would not know what DMEs were needed and what safety measures were needed.”

    Rule L0545. Standard-level.

Jun 3, 2025: recertification inspection by the state6 deficiencies
  • Fire Alarm System - Testing and Maintenance (42 CFR NFPA 101)

    The inspectors’ words, 304 words

    “Based on document review and staff interview, the facility failed to test and maintain the fire alarm system in accordance with the 2010 NFPA 72, National Fire Alarm and Signaling Code. Failure to properly test and maintain the fire alarm system could result in a malfunction or failure of the system, resulting in injury or death in the event of a fire. The deficiency affected the fire alarm system, and could affect all residents, staff, and visitors. Document review on 06/03/25 starting at 12:10 PM revealed that the facility failed to perform all required testing of the fire alarm system. No documentation was available at the time of the survey to confirm that the annual inspection and testing of the annunciator panels, notification devices, pull stations, heat detectors, smoke dampers, or smoke detectors had been completed in the last twelve (12) months. Documentation was available to confirm the fire alarm batteries had been inspected and tested in June of 2024, but no additional documentation was available to confirm any additional inspections or testing had been conducted in the last twelve (12) months. Interview with facility personnel revealed that the annual inspection and testing of the system was supposed to take place in January, but had not been completed as of the time of the survey. The annunciator panels, notification devices, pull stations, heat detectors, smoke dampers, and smoke detectors shall be inspected and tested annually, and the fire alarm system batteries shall be inspected and tested semi-annually. Interview with the facilities director at the time of the observation acknowledge the deficiency, and indicated that they were aware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2010 NFPA 72 Table 14.4.5(15)(i), Table 14.4.5(20), Table 14.4.5(15)(f), Table 14.4.5(15)(e), Table 14.4.5(15)(i), NFPA 90A 4.4.1, Table 14.4.5(6)(3), Table 14.3.1(3)(d)”

    Rule K0345. Standard-level.

  • Sprinkler System - Maintenance and Testing (42 CFR NFPA 101)

    The inspectors’ words, 374 words

    “Based on document review and staff interview, the facility failed to test and maintain the fire sprinkler system in accordance with the 2011 NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems. Failure to properly test and maintain the fire sprinkler system could result in a malfunction or failure of the system, resulting in injury or death in the event of a fire. The deficiency affected the fire sprinkler system, and could potentially affect all residents, staff, and visitors. Document review on 06/03/25 starting at 12:10 PM revealed that the facility failed to conduct all required inspections and tests of the fire sprinkler system. No documentation was available at the time of the survey to confirm that the internal inspection of the fire sprinkler system had been conducted in the last five (5) years. An inspection of piping and branch line conditions shall be conducted every five (5) years for the purpose of inspecting for the presence of foreign organic and inorganic material. Interview with the facilities director at the time of the observation acknowledge the deficiency, and indicated that they were aware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2011 NFPA 25 14.2.1Document review on 06/03/25 starting at 12:10 PM revealed that the facility failed to correct identified deficiencies regarding the fire sprinkler system. Documentation review at the time of the survey revealed that the antifreeze branch had been tested for the freezing point within the last twelve (12) months. The test revealed that the antifreeze solution had a freeze point at +20 degrees F. The antifreeze system protects the attic and garage, and both areas have the potential to reach temperatures below 20 degrees F. The annual fire sprinkler testing took place in October of 2024, and it noted the solution needed to be drained and replaced. If test results indicate an incorrect freeze point the system shall be drained, the solution adjusted, and the systems refilled.Interview with the facilities director at the time of the observation acknowledge the deficiency, and indicated that they were aware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2011 NFPA 25 5.3.4.3.2”

    Rule K0353. Standard-level.

  • Gas and Vacuum Piped Systems - Other (42 CFR NFPA 101)

    The inspectors’ words, 239 words

    “Based on observation, document review, and staff interview, the facility failed to maintain the medical gas system in accordance with the 2012 NFPA 99, Health Care Facilities Code. Failure to properly maintain the medical gas system could result in a malfunction of the system, resulting in injury or death. The deficiency affected the oxygen supply system, and had the potential to affect all residents that use that system. Document review on 06/03/25 starting at 12:10 PM revealed the oxygen supply was not being maintained at standard operating pressure. Documentation revealed that the medical gas system had been inspected in the last twelve (12) months. It was noted on the inspection report that the operating pressure for the oxygen supply was typically between 47 and 45 psi. Observation of the medical gas alarm panel revealed the oxygen supply pressure was at 47 psi. Standard operating pressure for oxygen supply shall be between 50 and 55 psi unless intentionally changed due to equipment or use that requires a different operating pressure. Where medical gas pressure is different from the standard operating pressure the gas piping system and shutoff valves shall be labeled with the nonstandard operating pressure used. Interview with the facilities director at the time of the observation acknowledge the deficiency, and indicated that they were aware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2012 NFPA 99 Table 5.1.11; 5.1.11.2.2”

    Rule K0902. Standard-level.

  • Essential Electrical Systems – Generator or Alternate Source (42 CFR NFPA 101)

    The inspectors’ words, 196 words

    “Based on document review and staff interview, the facility failed to test and maintain the Essential Electrical System (EES) in accordance with the 2012 NFPA 99, Health Care Facilities Code, and 2010 NFPA 110, Standard for Emergency and Standby Power Systems. Failure to properly test and maintain the EES could result in a failure of the system, resulting in injury or death in the event of an emergency. The deficiencies affected the EES, and could affect all residents, staff, and visitors. Document review on 06/03/25 starting at 12:10 PM revealed that the facility failed to conduct all required testing of the emergency electrical generator. No documentation was available at the time of the survey to confirm that the four (4) hour load test had been conducted in the last three (3) years. Emergency electrical generators shall be tested every thirty-six (36) months for four (4) continuous hours under the available load. Interview with the facilities director at the time of the observation acknowledge the deficiency, but indicated that they were aware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2012 NFPA 99 6.4.4.1.1.4; 2010 NFPA 110 8.4.9”

    Rule K0918. Standard-level.

  • Electrical Equipment – Testing and Maintenance Requirements (42 CFR NFPA 101)

    The inspectors’ words, 213 words

    “Based on document review and staff interview, the facility failed to test and maintain the Patient Care Related Electrical Equipment (PCREE) in accordance with the 2012 NFPA 99, Health Care Facilities Code. Failure to properly test and maintain PCREE could result in a failure in the equipment, resulting in injury or death. The deficiency affected PCREE in the facility, and could potentially affect any patients that utilize the equipment. Document review on 06/03/25 starting at 12:10 PM revealed that the facility failed to test all PCREE for electrical safety . Documentation was available at the time of the survey to demonstrate that the facility was conducting the required electrical safety testing on most PCREE in the facility including patient lifts and patient monitors. Documentation revealed that the electrical safety test was not being conducted for patient beds. Interview with facility staff confirmed the electrical safety test was not being conducted on patient beds. The physical integrity, resistance, leakage current, and touch current tests shall be conducted for all PCREE including patient beds. Interview with the facilities director at the time of the observation acknowledge the deficiency, and indicated that they were unaware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2012 NFPA 99 10.3”

    Rule K0921. Standard-level.

  • Electrical Equipment – Ground-Fault Circuit-Interrupter Protection (42 CFR NFPA 101)

    The inspectors’ words, 247 words

    “Based on observation and staff interview, the facility failed to properly store oxygen cylinders in accordance with the 2012 NFPA 99, Health Care Facilities Code. Failure to properly store oxygen cylinders could result in damage to the cylinders and a release of oxygen gas, which could propagate the spread of smoke and fire, resulting in injury or death in the event of a fire. The deficiency affected the garage, and has the potential to affect all residents, staff, and visitors. Observation on 06/03/25 at 11:31 AM revealed an oxygen storage tank that was being improperly stored. Observation of the garage revealed a large liquid oxygen dewar tank being stored. The liquid oxygen dewar tank was labeled as having a capacity of 5,250 cubic feet of oxygen gas. Oxygen storage containers exceeding 3,000 cubic feet shall be secured with lockable doors or gates, shall be stored in a 1-hour fire resistance-rated room, shall be heated by indirect means, and shall be provided with a means to secure from falling. Observation of the room revealed the liquid oxygen dewar tank was not secured, and was being stored alongside combustible materials. Interview with facility staff revealed the tank is typically empty when stored, but is at times partially full. Interview with the maintenance personnel at the time of the observation acknowledge the deficiency, and indicated that they were unaware of the requirement. Interview with the administrator at the time of the exit confirmed the deficiency. Ref: 2012 NFPA 99 5.1.3.3.2”

    Rule K0923. Standard-level.

All 5 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 31, 2025Recertification inspection by the stateNo deficiencies cited
Jul 22, 2025Recertification inspection by the stateNo deficiencies cited
Jun 5, 2025Recertification inspection by the state1 deficiency cited
Jun 3, 2025Recertification inspection by the state6 deficiencies cited
Nov 21, 2023Complaint inspection by the stateNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Aug 4, 1994.
  • Ownership: government.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 59.2 nurse care minutes per routine home care day, 27.4% of skilled nursing minutes at weekends and a visit near death for 96.6% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 65% at home, 1% in a nursing facility, 34% in an inpatient hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day59.2 min
Skilled nursing minutes at weekends27.4%
Visits near death96.6% of patients who died

Who owns it?

  • 4 owners or officers are people: Elizabeth Poeverlein (runs it (operational or managerial control), 100%); Angela Johnson (other role (CMS gives no detail), 0%); Richard Tyler Nelson (other role (CMS gives no detail), 0%); Mary Hannah Mcrae (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
West Park Hospital DistrictOther role (CMS gives no detail)100%Jul 1, 1995

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 78% rated it 9 or 10 out of 10, and 83% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 83.13% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 82.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 4 hospices CMS’s data show serving patients in ZIP code 82414, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 7.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 4 hospices CMS lists serving ZIP code 82414
PlaceDeficiencies, 3 years
Cody Regional Health Spirit Mountain Hospice This hospice7
Stillwater Hospice6
Enhabit Hospice0
Stillwater Hospice of Northern Wyoming LLC14

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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