Hearth Record

Envision Hospice

A hospice in Tacoma, Washington 98405

1818 S Union Ave Ste 1a, Tacoma, Washington 98405. (360) 350-4875.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 16 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Condition-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Condition-level deficiency
For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual.

What did inspectors find?

16 deficiencies cited in the last three years

The middle of the 9 hospices serving ZIP code 98405 had 2.

The last inspection on record was on Mar 2, 2026: a follow-up inspection by the Accreditation Commission for Health Care.

1 deficiency at condition level, the more serious of CMS’s two levels

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

16 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Condition-level. The last 3 years, to Oct 27, 2026.

16 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jan 16, 2026: reaccreditation inspection by the Accreditation Commission for Health Care16 deficiencies
  • Establishment of the Emergency Program (EP) (42 CFR 418.113)

    “Condition of Participation: Emergency Preparedness”

    Rule E0001. Condition-level.

  • Develop EP Plan, Review and Update Annually (42 CFR 418.113(a))

    “Upon observation, there was no evidence the hospice has developed and maintained an emergency preparedness plan that must be reviewed, and updated at least every two years. Emergency Plan only included a CMS template but unable to determine date of completion and a review that had been completed or any updates.”

    Rule E0004. Standard-level.

  • EP Program Patient Population (42 CFR 418.113(a)(3))

    “Upon observation, there was no evidence the The Emergency Preparedness plan addresses patient population, including, but not limited to: • The type of services the hospice has • The ability to provide in an emergency; and continuity of operations, including delegations of authority and succession plans”

    Rule E0007. Standard-level.

  • Local, State, Tribal Collaboration Process (42 CFR 418.113(a)(4))

    “Upon observation, there was no evidence the Emergency Preparedness plan includes a process for cooperation and collaboration with local, tribal, regional, state, and federal emergency preparedness officials’ efforts to maintain an integrated response during a disaster or emergency situation.”

    Rule E0009. Standard-level.

  • Arrangement with Other Facilities (42 CFR 418.113(b)(5))

    “Upon observation, there was no evidence of contracts/agreements with other facilities/agencies/hospices to receive patients in the event the hospice cannot provide care to their patients during an emergency.”

    Rule E0025. Standard-level.

  • Development of Communication Plan (42 CFR 418.113(c))

    “Upon observation, there was no evidence the hospice develops and maintains an emergency preparedness communication plan that complies with federal, state, and local laws and must be reviewed and updated every two years.”

    Rule E0029. Standard-level.

  • Emergency Officials Contact Information (42 CFR 418.113(c)(2))

    “Upon observation, there was no evidence the Emergency Plan communication plan includes contact information for Federal, state, tribal, regional, or local emergency preparedness staff. Agency only had evidence of personnel listing that did not include tribal, regional, state, and federal emergency preparedness officials.”

    Rule E0031. Standard-level.

  • EP Training and Testing (42 CFR 418.113(d))

    “Upon observation, there was no evidence of emergency preparedness training and testing program that is based on the emergency plan, policies and procedures and the communication plan.”

    Rule E0036. Standard-level.

  • EP Testing Requirements (42 CFR 418.113(d)(2))

    “Upon observation, there was no evidence the agency has conducted exercises to test the emergency plan every two years.”

    Rule E0039. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 205 words

    “Upon patient record review, 2 of 19 (Patient #2,3) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient 2: On the home visit the caregiver stated the patient is using a medicated shampoo, ketoconazole 2% ordered on 10/15/25. This medication is not on the hospice medication profile. Corrected on site. Patient 3: There is an order for acetaminophen 325mg 2 tabs three times per day; give with tramadol, acetaminophen 325mg 2 tabs every 4 hours as needed, acetaminophen 650mg rectal suppository every 4 hours as needed. A daily limit for acetaminophen is not included in the order. In addition, on the home visit the SNF states the patient does not have Sertaline 25mg tablet daily on their medication list, this is listed on the hospice medication profile, the SNF has fleet enema prn and MiraLAX 17g as needed ordered and is not on the hospice medication profile. ALL corrected on site.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 167 words

    “Upon patient record review, 3 of 19 (Patient #3,4,14) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient 3: In the patient record there is an order for Aspirin 81mg daily. There is not a risk for bleeding on the plan of care with goals and interventions. Corrected on site. Patient 4: On 12/29/25 there is evidence of a photo of right knee wound. There is not goals and interventions for the wound care. Corrected on site. Patient 14: In the patient record there is an order for Eliquis 5mg daily. There is not a risk for bleeding on the plan of care with goals and interventions. Corrected on site.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 379 words

    “Upon patient record review, 7 of 19 (Patient #2,3,5,7,8,9,11) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient 2: There is evidence in the patient record that the patient has a foley catheter. There are no orders for the foley catheter or orders to care for the foley catheter on the plan of care. Corrected on site. Patient 3: There is an order for acetaminophen 325mg 2 tabs three times per day; give with tramadol, acetaminophen 325mg 2 tabs every 4 hours as needed, acetaminophen 650mg rectal suppository every 4 hours as needed. A daily limit on acetaminophen is not included in this order. In the patient record there is evidence that the patient as a wound for assessment and skin around it, there are no wound care orders on the plan of care. Corrected on site. Patient 5: On the recent plan of care there is MiraLAX 17g daily as needed, there is not a diluent included with this order. Corrected on site. Patient 7: On the plan of care there is an order for acetaminophen 500mg 2 tabs BID and Acetaminophen 650mg one suppository every 4-6 hours as needed. A daily limit on acetaminophen is not included in this order. Corrected on site. Patient 8: On the recent plan of care there is MiraLAX 17g daily as needed, there is not a diluent included with this order. Corrected on site. Patient 9: On the plan of care there is an order for acetaminophen 500mg 2 tabs 3 times daily and acetaminophen 650mg suppository every 4-6 hours as needed. A daily limit on acetaminophen is not included in this order. Corrected on site. Patient 11: In the patient record there is documentation “ patient does not swallow any solids” and documentation of a PEG tube placed. On the plan of care the route for mediations is oral. Ensure is ordered four times daily route is oral and does not have a rate for the PEG tube, the route should be PEG tube. In addition, there are not orders to care for the PEG tube, including orders for wound care on the plan of care. Corrected on site.”

    Rule L0549. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(5))

    The inspectors’ words, 110 words

    “Upon patient record review, 2 of 19 (Patient #4,6) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 4: Upon a home visit the patient had a Hoyer lift, shower chair, bedside commode, hospital bed, elevated toilet seat, over the bed table in her room. These DME/supplies are not listed on the plan of care. Corrected on site. Patient 6: On 8/25/25 during a SN visit the nurse ordered a walker from DME. There is not a walker listed on the current plan of care. Corrected on site.”

    Rule L0550. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    “Upon client record review, 1 of 19 (Patient #4) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 4: On 12/29/25 the skilled nurse documented “dime sized r knee red, scrape noticed, washed with wound care spray and covered with bordered dressing”. There are no orders for wound care on the plan of care. Corrected on site.”

    Rule L0555. Standard-level.

  • Level of activity (42 CFR 418.78(e))

    “Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. The total amount of volunteers providing day to day administrative and or direct patient care services equals 2.3%.”

    Rule L0647. Standard-level.

  • Authentication (42 CFR 418.104(b))

    The inspectors’ words, 106 words

    “Upon patient client record review, 2 of 19 (Patient #8,9) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient 8: On the SN assessment 12/30/25 there is documentation, “BT active x4” BT is not an approved abbreviation. Corrected on site. Patient 9: On the SN assessment 12/23/25 there is documentation, “No acute concerns at EOV”. EOV is not an approved abbreviation. Corrected on site.”

    Rule L0679. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 2, 2026Follow-up inspection by the Accreditation Commission for Health CareNo deficiencies cited
Jan 16, 2026Reaccreditation inspection by the Accreditation Commission for Health Care16 deficiencies cited
Jan 31, 2025Complaint inspection by the stateNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 19, 2020.
  • Ownership: for-profit.
  • Cited at in the last three years: it didn’t meet a whole condition of Medicare’s rules.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.7 nurse care minutes per routine home care day, 5.1% of skilled nursing minutes at weekends and a visit near death for 86.3% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 51% at home, 40% in assisted living, 1% in a nursing facility, 7% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.7 min
Skilled nursing minutes at weekends5.1%
Visits near death86.3% of patients who died

Who owns it?

  • Envision Home Health of Washington LLC owns 100% directly since Apr 30, 2021.
  • 5 owners or officers are people: Yvonne Hines (managing employee (on the payroll), 0%); Kevin Henning (managing employee (under contract)); Jason Harms (corporate officer); Jason Harms (managing employee (on the payroll), 0%); Jessica Yoos (managing employee (under contract)).
  • A private-equity firm is among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Envision Wa HHA, LLCOwns 5% or more through other companies100%Apr 30, 2021
Envision Holdco LLCOwns 5% or more through other companies100%Apr 30, 2021
Envision Home Health of Washington LLCOwns 5% or more directly100%Apr 30, 2021
Stonehenge Opportunity Fund IV LPOwns 5% or more through other companies92.3%Apr 30, 2021
The Huntington National BankOwns 5% or more through other companies9.84%Apr 30, 2021
PNC Holding LLCOwns 5% or more through other companies7.86%Apr 30, 2021
PNC Capital Finance LLCOwns 5% or more through other companies7.86%Apr 30, 2021
PNC Capital Finance, LLCOwns 5% or more through other companies7.86%Apr 30, 2021
Fifth Third BankOwns 5% or more through other companies6.55%Apr 30, 2021
State Automobile Mutual Insurance CompanyOwns 5% or more through other companies6.55%Apr 30, 2021
Liberty Mutual Holding Company, Inc.Owns 5% or more through other companies6.55%Apr 30, 2021
Dispatch Printing CoOwns 5% or more through other companies6.55%Apr 30, 2021
Fifth Third Capital Holdings, LLCOwns 5% or more through other companies6.55%Apr 30, 2021

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 90% would definitely recommend it.
  • CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 97.39% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 52.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold7 of 10

How does it compare nearby?

  • Of the 9 hospices CMS’s data show serving patients in ZIP code 98405, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 16.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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