Hearth Record

Choice Hospice

A hospice in Conroe, Texas 77301

610 N Loop 336 E 2nd Floor, Conroe, Texas 77301. (281) 742-1142.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

4 deficiencies cited in the last three years

The middle of the 72 hospices serving ZIP code 77301 had 5.

The last inspection on record was on Jun 4, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jun 4, 2026: reaccreditation inspection by the Accreditation Commission for Health Care4 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 309 words

    “Upon patient record review, 2 of 23 (Patients # 2, 3) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient # 2: Patient’s medication list had the following medications listed twice, a) Aspirin 81 mg PO daily, Atorvastatin 10 mg PO bedtime, CoQ-10 100 mg PO daily, Dulcolax 10 mg rectal suppository daily PRN for constipation, Duloxetine 30 mg, 1 tab PO daily, Furosemide 20 mg, 1 tab PO every other day, Metoprolol Tartrate 25 mg, 1 tab PO nightly, Ondansetron 4 mg, PO every four hours PRN for nausea or vomiting, and Potassium Chloride ER 10 meq’s, 1 tab PO very other day. The facility medication list did not contain the medications, Promethazine 25 mg, 10 tab every four hours for nausea or vomiting, Tylenol Extra Strength 500 mg PO or rectal PRN every four hours for pain Lorazepam 0.5 mg, 1 tab sublingual every two hours PRN for anxiety or SOB, Dulcolax 10 mg rectal PRN daily for constipation, and Hyoscyamine 0.125, 1 tab sublingual every four hours for increased secretions. Patient # 3: Patient’s medication list contained the following medication, Benadryl 25 mg, this medication was not listed on the facility medication list. The patient had orders for Dulcolax 10 mg rectal suppository daily as needed for constipation. This medication was not listed on the facility medication list. The facility medication list contained the medications of Cefuroxime 500 mg, 1 tab twice daily and Esomeprazole Magnesium 40 mg, 1 tab PO daily. These medications where not listed on the hospice’s medication list.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(2))

    The inspectors’ words, 424 words

    “Upon patient record review, 22 of 23 (Patients # 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 20, 21, 22, 23) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs • The IDG demonstrates a proactive approach in developing each patient’s plan of care by planning ahead for anticipated patient changes and needs. Decisions should reflect the patient/family preferences rather than be solely a response to a crisis. Patient # 1, 6, 10, 11, 14, 15, 18: Plan of care contained orders for Nursing PRN 4, SC PRN 2. The orders did not contain a statement of scope. Patient # 2: Plan of care contained orders for Nursing PRN 4, SC PRN 1, MSW PRN 1. The orders did not contain a statement of scope. Patient # 3: Plan of care contained orders for Nursing PRN 8, MSW PRN 1. The orders did not contain a statement of scope. Patient # 4: Plan of care contained orders for Nursing PRN 4, MSW PRN 4, SC PRN 2. The orders did not contain a statement of scope. Patient # 5, 8, 17, 20: Plan of care contained orders for Nursing PRN 4. The orders did not contain a statement of scope. Patient # 7: Plan of care contained orders for Nursing PRN 4, SC PRN 1. The orders did not contain a statement of scope. Patient # 9: Plan of care contained orders for Nursing PRN 6, MSW PRN 1. The orders did not contain a statement of scope. Patient # 12: Plan of care contained orders for Nursing PRN 8, MSW PRN 1, SC PRN 1. The orders did not contain a statement of scope. Patient # 13: Plan of care contained orders for Nursing PRN 7, MSW PRN 1. The orders did not contain a statement of scope. Patient # 16: Plan of care contained orders for Nursing PRN 4, SC PRN 1, MSW PRN 1. The orders did not contain a statement of scope. Patient # 21, 23: Plan of care contained orders for Nursing PRN 4, MSW PRN 1. The orders did not contain a statement of scope. Patient # 22: Plan of care contained orders for Nursing PRN 13, MSW PRN 12. The orders did not contain a statement of scope.”

    Rule L0547. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Upon patient record review, 1 of 23 (Patients # 3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient # 3: The facility medication list contained the medications of Cefuroxime 500 mg, 1 tab twice daily and Esomeprazole Magnesium 40 mg, 1 tab PO daily. These medications were not listed on the hospice’s plan of care.”

    Rule L0549. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(5))

    The inspectors’ words, 156 words

    “Upon patient record review, 4 of 23 (Patients # 1, 2, 3, 4) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient # 1: Patient using adult briefs, wipes, gloves, gauze pads and kerlix. These items where not contained on the plan of care printed 6/1/26. Patient # 2: Patient using adult briefs, wipes, gloves, hospital bed, wheelchair and moisture barrier pads. These items where not contained on the plan of care printed 6/1/26. Patient # 3: Patient using adult briefs, wipes, gloves, wheelchair and moisture barrier pads. These items where not contained on the plan of care printed 6/1/26. Patient # 4: Patient using wipes, gloves, hospital bed, moisture barrier pads, O2 concentrator, Hoyer lift, over bed table, and a wheelchair. These items where not contained on the plan of care printed 6/2/26.”

    Rule L0550. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jun 4, 2026Reaccreditation inspection by the Accreditation Commission for Health Care4 deficiencies cited
Nov 13, 2025Complaint inspection by the stateNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Sep 14, 2017.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.6 nurse care minutes per routine home care day, 6.6% of skilled nursing minutes at weekends and a visit near death for 99.2% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 43% at home, 55% in assisted living, 2% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day16.6 min
Skilled nursing minutes at weekends6.6%
Visits near death99.2% of patients who died

Who owns it?

  • Devotion Healthcare Inc. owns 100% directly since Jan 2, 2025.
  • 9 owners or officers are people: Shawn L Stevens (owns 5% or more through other companies, 17.5%); Ryan Gerlich (owns 5% or more through other companies, 15%); David Jackson (owns 5% or more through other companies, 6.69%); Katrina Lanier (corporate officer); David Jackson (corporate officer); Katie Elizabeth Sandlin (managing employee (on the payroll)); Shawn L Stevens (managing employee (on the payroll)); Rishi Shyam Hingorani (managing employee (under contract), 0%); Andrea Parker (managing employee (on the payroll), 0%).
  • A private-equity firm is among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Choice Devotion Hospice, LLCOwns 5% or more through other companies100%Jan 2, 2025
Devotion Healthcare Inc.Owns 5% or more directly100%Jan 2, 2025
Choice Health at Home Holdings, LLCOwns 5% or more through other companies75%Mar 10, 2026
Choice Health at Home, LLCOwns 5% or more through other companies75%Mar 10, 2026
Choice Health at Home Intermediate Holdings, LLCOwns 5% or more through other companies75%Mar 10, 2026
Choice Devotion Investor, LLCOwns 5% or more through other companies75%Mar 10, 2026
Tcfiii Ch Investor LLCOwns 5% or more through other companies49.07%Mar 10, 2026
Tcfiii Ch LLCOwns 5% or more through other companies49.07%Mar 10, 2026
Trive Capital Fund III LPOwns 5% or more through other companies31.58%Mar 10, 2026
Sgs Ventures, LLCOwns 5% or more through other companies25%Mar 10, 2026
Tcfiii Ch Spv LPOwns 5% or more through other companies17.48%Mar 10, 2026
Coltala Choice, LLCOwns 5% or more through other companies12.45%Mar 10, 2026
Choice Rehab Holdings, Inc.Owns 5% or more through other companies6.69%Mar 10, 2026

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 98.13% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 72 hospices CMS’s data show serving patients in ZIP code 77301, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 4.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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