Choice Hospice
A hospice in Conroe, Texas 77301
610 N Loop 336 E 2nd Floor, Conroe, Texas 77301. (281) 742-1142.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 4 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 72 hospices serving ZIP code 77301 had 5.
The last inspection on record was on Jun 4, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 4, 2026: reaccreditation inspection by the Accreditation Commission for Health Care4 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 309 words
“Upon patient record review, 2 of 23 (Patients # 2, 3) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient # 2: Patient’s medication list had the following medications listed twice, a) Aspirin 81 mg PO daily, Atorvastatin 10 mg PO bedtime, CoQ-10 100 mg PO daily, Dulcolax 10 mg rectal suppository daily PRN for constipation, Duloxetine 30 mg, 1 tab PO daily, Furosemide 20 mg, 1 tab PO every other day, Metoprolol Tartrate 25 mg, 1 tab PO nightly, Ondansetron 4 mg, PO every four hours PRN for nausea or vomiting, and Potassium Chloride ER 10 meq’s, 1 tab PO very other day. The facility medication list did not contain the medications, Promethazine 25 mg, 10 tab every four hours for nausea or vomiting, Tylenol Extra Strength 500 mg PO or rectal PRN every four hours for pain Lorazepam 0.5 mg, 1 tab sublingual every two hours PRN for anxiety or SOB, Dulcolax 10 mg rectal PRN daily for constipation, and Hyoscyamine 0.125, 1 tab sublingual every four hours for increased secretions. Patient # 3: Patient’s medication list contained the following medication, Benadryl 25 mg, this medication was not listed on the facility medication list. The patient had orders for Dulcolax 10 mg rectal suppository daily as needed for constipation. This medication was not listed on the facility medication list. The facility medication list contained the medications of Cefuroxime 500 mg, 1 tab twice daily and Esomeprazole Magnesium 40 mg, 1 tab PO daily. These medications where not listed on the hospice’s medication list.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 424 words
“Upon patient record review, 22 of 23 (Patients # 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 20, 21, 22, 23) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs • The IDG demonstrates a proactive approach in developing each patient’s plan of care by planning ahead for anticipated patient changes and needs. Decisions should reflect the patient/family preferences rather than be solely a response to a crisis. Patient # 1, 6, 10, 11, 14, 15, 18: Plan of care contained orders for Nursing PRN 4, SC PRN 2. The orders did not contain a statement of scope. Patient # 2: Plan of care contained orders for Nursing PRN 4, SC PRN 1, MSW PRN 1. The orders did not contain a statement of scope. Patient # 3: Plan of care contained orders for Nursing PRN 8, MSW PRN 1. The orders did not contain a statement of scope. Patient # 4: Plan of care contained orders for Nursing PRN 4, MSW PRN 4, SC PRN 2. The orders did not contain a statement of scope. Patient # 5, 8, 17, 20: Plan of care contained orders for Nursing PRN 4. The orders did not contain a statement of scope. Patient # 7: Plan of care contained orders for Nursing PRN 4, SC PRN 1. The orders did not contain a statement of scope. Patient # 9: Plan of care contained orders for Nursing PRN 6, MSW PRN 1. The orders did not contain a statement of scope. Patient # 12: Plan of care contained orders for Nursing PRN 8, MSW PRN 1, SC PRN 1. The orders did not contain a statement of scope. Patient # 13: Plan of care contained orders for Nursing PRN 7, MSW PRN 1. The orders did not contain a statement of scope. Patient # 16: Plan of care contained orders for Nursing PRN 4, SC PRN 1, MSW PRN 1. The orders did not contain a statement of scope. Patient # 21, 23: Plan of care contained orders for Nursing PRN 4, MSW PRN 1. The orders did not contain a statement of scope. Patient # 22: Plan of care contained orders for Nursing PRN 13, MSW PRN 12. The orders did not contain a statement of scope.”
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Content of plan of care (42 CFR 418.56(c)(4))
“Upon patient record review, 1 of 23 (Patients # 3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient # 3: The facility medication list contained the medications of Cefuroxime 500 mg, 1 tab twice daily and Esomeprazole Magnesium 40 mg, 1 tab PO daily. These medications were not listed on the hospice’s plan of care.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 156 words
“Upon patient record review, 4 of 23 (Patients # 1, 2, 3, 4) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient # 1: Patient using adult briefs, wipes, gloves, gauze pads and kerlix. These items where not contained on the plan of care printed 6/1/26. Patient # 2: Patient using adult briefs, wipes, gloves, hospital bed, wheelchair and moisture barrier pads. These items where not contained on the plan of care printed 6/1/26. Patient # 3: Patient using adult briefs, wipes, gloves, wheelchair and moisture barrier pads. These items where not contained on the plan of care printed 6/1/26. Patient # 4: Patient using wipes, gloves, hospital bed, moisture barrier pads, O2 concentrator, Hoyer lift, over bed table, and a wheelchair. These items where not contained on the plan of care printed 6/2/26.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 4, 2026 | Reaccreditation inspection by the Accreditation Commission for Health Care | 4 deficiencies cited |
| Nov 13, 2025 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 14, 2017.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.6 nurse care minutes per routine home care day, 6.6% of skilled nursing minutes at weekends and a visit near death for 99.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 43% at home, 55% in assisted living, 2% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.6 min |
| Skilled nursing minutes at weekends | 6.6% |
| Visits near death | 99.2% of patients who died |
Who owns it?
- Devotion Healthcare Inc. owns 100% directly since Jan 2, 2025.
- 9 owners or officers are people: Shawn L Stevens (owns 5% or more through other companies, 17.5%); Ryan Gerlich (owns 5% or more through other companies, 15%); David Jackson (owns 5% or more through other companies, 6.69%); Katrina Lanier (corporate officer); David Jackson (corporate officer); Katie Elizabeth Sandlin (managing employee (on the payroll)); Shawn L Stevens (managing employee (on the payroll)); Rishi Shyam Hingorani (managing employee (under contract), 0%); Andrea Parker (managing employee (on the payroll), 0%).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Choice Devotion Hospice, LLC | Owns 5% or more through other companies | 100% | Jan 2, 2025 |
| Devotion Healthcare Inc. | Owns 5% or more directly | 100% | Jan 2, 2025 |
| Choice Health at Home Holdings, LLC | Owns 5% or more through other companies | 75% | Mar 10, 2026 |
| Choice Health at Home, LLC | Owns 5% or more through other companies | 75% | Mar 10, 2026 |
| Choice Health at Home Intermediate Holdings, LLC | Owns 5% or more through other companies | 75% | Mar 10, 2026 |
| Choice Devotion Investor, LLC | Owns 5% or more through other companies | 75% | Mar 10, 2026 |
| Tcfiii Ch Investor LLC | Owns 5% or more through other companies | 49.07% | Mar 10, 2026 |
| Tcfiii Ch LLC | Owns 5% or more through other companies | 49.07% | Mar 10, 2026 |
| Trive Capital Fund III LP | Owns 5% or more through other companies | 31.58% | Mar 10, 2026 |
| Sgs Ventures, LLC | Owns 5% or more through other companies | 25% | Mar 10, 2026 |
| Tcfiii Ch Spv LP | Owns 5% or more through other companies | 17.48% | Mar 10, 2026 |
| Coltala Choice, LLC | Owns 5% or more through other companies | 12.45% | Mar 10, 2026 |
| Choice Rehab Holdings, Inc. | Owns 5% or more through other companies | 6.69% | Mar 10, 2026 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 84% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.13% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 75.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 72 hospices CMS’s data show serving patients in ZIP code 77301, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Heart to Heart Hospice of Houston | 1 |
| Choice Hospice This hospice | 4 |
| Choice Hospice | 7 |
| Oasis Hospice | Not given |
| Alamo Hospice of Conroe | 13 |
| Amedisys Hospice | 9 |
| Elara Caring | Not given |
| St Joseph Hospice of Conroe Texas | 12 |
| Harbor Hospice 28, L.P. | 8 |
| Home Care Select Hospice | Not given |
| Hospice 365 LLC | 5 |
| Houston Hospice | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Nov 5, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.