Hospice Compassionate Care Services LLC
A hospice in Mission, Texas 78572
2411 E Griffin Pkwy, Mission, Texas 78572. (956) 581-9450.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 49 hospices serving ZIP code 78572 had 6.
The last inspection on record was on May 30, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited May 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
May 30, 2025: reaccreditation inspection by The Joint Commission5 deficiencies
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Exercise of rights/respect for proprty/person (42 CFR 418.52(b)(1)(i))
“Observed in Record Review. In 1 of 2 Live discharge records, it was noted the organization failed to ensure that the patient was informed in advance about the expected outcomes of care and services. For example, in RRDC#1 the patient was discharged from hospice services due to patient no longer terminally ill. The Notification of Medicare Non-Coverage (NOMNC) was provided however, it was issued on the same day the patient was discharged. This finding was discussed and validated by the Hospice management team.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 103 words
“Observed in Record Review. In 1 of 14 patient records reviewed, it was noted that the organization failed to ensure that the plan of care includes all services needed for the palliation and management of the terminal illness and related conditions, including the treatment necessary to meet the patient’s needs. For example, during the home visit conducted for record RRHV#1, it was observed that the patient was using oxygen continuously at 2 LPM via nasal cannula. However, a review of the clinical record revealed no documented physician order for the oxygen use. This finding was discussed and validated by the Director of Nursing.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 93 words
“Observed in Record Review. In 2 of 14 patient records reviewed, it was noted that the organization failed to ensure that the plan of care includes all services needed for the palliation and management of the terminal illness and related conditions, including the medical appliances necessary to meet the patient’s needs. For example, a review of records of RRHV#1 and RRBR#2, it was noted the plan of care did not include oxygen concentrator as medical appliances necessary to meet the patient’s needs. This finding was discussed and validated by the Director of Nursing.”
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Authentication (42 CFR 418.104(b))
“Observed in Record Review. In 7 of 14 patient records reviewed, it was noted that the organization failed to ensure that all documentation entries were appropriately authenticated as per required by policy. (Policy no. C15 Clinical Records). During the review of RRHV#3,RRNHV#3,RRNHV#4,RRNHV#5,RRNHV#6,RRDC#1, some paper clinical documents, such as the Home Oxygen Safety Risk Assessment form, were found to be missing the required title of the individual signing the form. Additionally, in record RRBR#2, the signature was not present. This finding was discussed and validated by the Director of Nursing.”
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Use and mintenance of equipment and supplies (42 CFR 418.106(f)(2))
“Observed in Patient Home. In 1 of the 2 home visits conducted with home oxygen, (RRHV#3), it was observed that the oxygen cylinder was stored in a closet filled with clothes and boxes. Throughout the entire episode of the home visit, there was no follow up action or re-education provided to the family regarding proper storage of oxygen when not in use. This finding was discussed and validated by the Administrator who was present during the home visit.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 30, 2025 | Reaccreditation inspection by The Joint Commission | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 21, 2010.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 5.8 nurse care minutes per routine home care day, 5.3% of skilled nursing minutes at weekends and a visit near death for 67% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 85% at home, 5% in assisted living, 9% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 5.8 min |
| Skilled nursing minutes at weekends | 5.3% |
| Visits near death | 67.0% of patients who died |
Who owns it?
- 7 owners or officers are people: Dehra Vela (owns 5% or more directly, 52%); Ferney Medina (corporate officer, 25%); Adriana Fox (owns 5% or more directly, 20%); Ferney Medina (owns 5% or more directly, 15%); Ferney Medina (managing employee (on the payroll), 15%); Ruben Plata (owns 5% or more directly, 13%); Ferney Medina (general partner).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 66.67% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 5.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 49 hospices CMS’s data show serving patients in ZIP code 78572, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hospice Compassionate Care Services LLC This hospice | 5 |
| Heavenly Health Care | 6 |
| High Point Hospice | 6 |
| Gentiva | 0 |
| Bristol Hospice - North Central Texas | 11 |
| Legacy Home Health Agency Inc. | Not given |
| Iph Hospice Care Inc. | 2 |
| Greater Valley Hospice Alliance, LP | 15 |
| Caring Hearts of Texas | 4 |
| Allstate Hospice LLC | 5 |
| Atex Hospice | 2 |
| Amara Hospice | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.