Hearth Record

Hospice of East Texas

A hospice in Tyler, Texas 75701

4111 University Blvd, Tyler, Texas 75701. (903) 266-3400.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 26 hospices serving ZIP code 75701 had 1.

The last inspection on record was on Aug 19, 2026: a complaint inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Nov 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Nov 5, 2025: reaccreditation inspection by the Community Health Accreditation Partner1 deficiency

  • Content of plan of care (42 CFR 418.56(c)(1))

    The inspectors’ words, 331 words

    “It is required that each patient’s individualized written plan of care identifies planned interventions based on problems identified in the initial and updated comprehensive assessments, includes all services necessary for the palliation and management of the terminal illness, including interventions to manage pain and symptoms. This standard was not met as evidenced by clinical record review and interview. In 2 of 30 (7%) clinical records reviewed, the agency did not ensure the individualized plan of care included complete interventions to manage symptoms. CLINICAL RECORD 13: The patient elected the hospice benefit on 09/14/2025 with diagnosis of hydrocephalus Alzheimer’s. The skilled nurse documented on the nursing visit note dated 10/24/2025 a skin tear on patient’s arm. The plan of care order dated 10/24/2025 read, assess skin, instruct family, caregiver, facility staff of proper dressing changes, nursing facility to perform scheduled and PRN (as needed) wound care, monitor and document wound care with measurements performed each week, cleanse with normal saline, pat wound dry with 4x4 gauze, change dry protective dressing when compromised or every three days. The order did not include the location of the wound. Clinical Record 15: The patient elected the hospice benefit on 10/08/2025 with a diagnosis of breast cancer. The skilled nurse documented on the nursing assessment dated 10/08/2025 that the patient had a 16 cm x 13 cm wound on the right breast. An order on the plan of care dated 10/08/2025 read in part, Initiate wound care protocol, fungating tumor, cleanse with normal saline or mild soap and water, manage odor by cleaning with antiseptic such as Hibiclens, apply skin barrier to perimeter of the wound, utilize dry protective dressing to manage drainage, may use xeroform or similar product to prevent adherence. The order on the plan of care do not specify the location of the wound. During an interview and joint record review on 11/04/2025, the Director of Clinical Strategy stated, that “the nurse needs to fix it and add the location of the wound.””

    Rule L0546. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Aug 19, 2026Complaint inspection by the stateNo deficiencies cited
Nov 5, 2025Reaccreditation inspection by the Community Health Accreditation Partner1 deficiency cited
Oct 13, 2025Complaint inspection by the stateNo deficiencies cited

Is it certified?

  • Medicare-certified hospice since Sep 15, 1989.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.8 nurse care minutes per routine home care day, 14% of skilled nursing minutes at weekends and a visit near death for 96.9% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 57% at home, 9% in assisted living, 26% in a nursing facility, 5% in an inpatient hospice, 2% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day15.8 min
Skilled nursing minutes at weekends14%
Visits near death96.9% of patients who died

Who owns it?

  • 33 owners or officers are people: Stanley Cofer (corporate director, 0%); Franklin Swann (corporate director, 0%); Artis Newsome (corporate director, 0%); Nathan Atkinson (corporate director, 0%); Kelly Eltife (corporate director, 0%); Shaun Wood (corporate director, 0%); Casey Goolsby (corporate director, 0%); Erin Acker (corporate director, 0%); Sherry Bardwell Dunn (corporate director, 0%); Christi Baggett (corporate officer, 0%); Christi Baggett (managing employee (on the payroll), 0%); Jennifer Dial (managing employee (on the payroll)); Pat Stacey (corporate director, 0%); Frank T Ward (corporate director, 0%); Don Warren (corporate director, 0%); Stuart Baskin (corporate director, 0%); Sam Scarborough (corporate director, 0%); Laura G Ferguson (corporate director); Laura G Ferguson (managing employee (on the payroll)); Vickie L Briggs (corporate director, 0%); Linda Navarro (managing employee (on the payroll)); Suhel Patel (corporate director, 0%); Ranjit Kodali (corporate director, 0%); Michael Thomas Beets (corporate director, 0%); Patty Steelman (corporate director, 0%); Aaron Martinez (corporate director, 0%); Sam Greenberg (corporate director, 0%); Arielle S Lee (corporate director, 0%); Vicki Jones (corporate director, 0%); Garnett Brookshire (corporate director, 0%); Hank Baker (corporate director, 0%); Andrew Adams (corporate director, 0%); Kristen Brice (corporate director, 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 91% rated it 9 or 10 out of 10, and 95% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 98.91% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 74.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 55 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 26 hospices CMS’s data show serving patients in ZIP code 75701, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 1; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 26 hospices CMS lists serving ZIP code 75701
PlaceDeficiencies, 3 years
Hospice of East Texas This hospice1
Compass Hospice of East Texas LLC0
Angel Hands Hospice of East Texas0
Enhabit Hospice0
Choice Hospice13
Heart to Heart Hospice of Tyler Ltd2
Traditions Health0
Heritage Hospice of East Texas5
Harbor Hospice 27 LP6
Harbor Hospice of Texarkana LP0
Solaris Hospice Inc.5
Hospice Plus18

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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