Amedisys Hospice, An Adventa Company
A hospice in Elizabethton, Tennessee 37643
1500 West Elk Avenue Suite 110, Elizabethton, Tennessee 37643. (423) 547-0852.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 5 deficiencies cited in the last three years
- 4of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 4 hospices serving ZIP code 37643 had 6.5.
The last inspection on record was on Jun 5, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jun 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 5, 2026: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 129 words
“Upon patient record review, 1 of 27 (Patient #5) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #5: Upon Surveyor-attended home visit with the Hospice SW on 06/02/26, upon arrival at the patient’s home the daughter was observed administering NTG sublingual to the patient/her father, who was experiencing chest pain. The Hospice Nurse had been notified and was on her way. Meanwhile, the Surveyor noted that NTG was not on this patient’s Medication Profile.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 217 words
“Upon patient record review, 4 of 27 (Patients #4, 5, 10, and 14) did not contain evidence that the Hospice had developed an individualized written Plan of Care for each patient. The Plan of Care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The Plan of Care must include all services necessary for the palliation and management of the terminal illness and related conditions: Patient #4: The RN SOC assessment noted that the patient had a pacemaker. This pertinent health information was not included on the current POC. Patient #5: Upon Surveyor-attended home visit with the Hospice SW on 06/02/26, the daughter was observed administering NTG sublingual to the patient/her father, who was experiencing chest pain. The Hospice Nurse had been notified and was on her way. Meanwhile, the Surveyor noted that NTG was not on this patient’s Hospice Plan of Care. Patient #10: The RN SOC assessment noted that the patient had an implanted vascular access port. This pertinent health information was not included on the current POC. Upon interview the RN Case Manager reported that the port has remain un-used. Patient #14: The RN SOC assessment noted that the patient had a pacemaker. This pertinent health information was not included on the current POC.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 180 words
“Upon patient record review, 2 of 27 (Patients #2 and 4) did not contain evidence that the Plan of Care included all services necessary for the palliation and management of the terminal illness and related conditions, including the following: A detailed statement of both the scope and frequency of the services necessary to meet the specific patient and family needs: Patient #2: The Hospice POC dated 05/04/26 included, “Volunteer visit frequency effective 05/04/26, four p.r.n. visits for companionship. Volunteer services will be available to patient/caregiver as needed for companionship and socialization.” The IDG POC dated 05/28/26 included, “Patient/caregiver response to Volunteer services - Yes.” (No Volunteer visits had been made since 03/05/26). A Volunteer visit frequency must include a baseline visit frequency. Patient #4: The Hospice POC dated 04/20/26 to 06/18/26 included, “Volunteer visit frequency effective 04/20/26, four p.r.n. for companionship. Volunteer services will be available to patient/caregiver as needed for companionship; followed by a listing of 13 potential Volunteer interventions.” A Volunteer visit frequency must include a baseline visit frequency, to which a p.r.n. frequency may be added to.”
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Supervision of hospice aides (42 CFR 418.76(h)(1))
The inspectors’ words, 112 words
“Upon patient record review 3 of 27 (Patients #4, 7 and 13) did not contain evidence that a Registered Nurse had made an on-site visit to these patients’ homes no less frequently than every 14 days, to assess the quality of care and services provided by the Hospice Aide and to ensure that services ordered by the Hospice Interdisciplinary Group meet the patient’s needs: Patient #4: An Aide supervisory visit was made on 05/05/2026, and then not again until 05/20/2026. Patient #7: An Aide supervisory visit was made on 05/11/2026, and then not again until 05/27/2026. Patient #13: An Aide supervisory visit was made on 04/28/2026, and then not again until 05/14/2026.”
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Level of activity (42 CFR 418.78(e))
“Upon observation, and interview with the Regional Clinical Nurse, there was not evidence that the Hospice’s Annual Report documented the use of Volunteers providing day to day administrative and/or direct patient care services, in an amount that at a minimum equals 5 percent of the total patient care hours of all paid Hospice employees and contract personnel. The Hospice’s calendar year 2025 Volunteer Report reflected 2.27% rate.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 5, 2026 | Reaccreditation inspection by the Accreditation Commission for Health Care | 5 deficiencies cited |
| Dec 10, 2024 | Complaint inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 30, 1993.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.8 nurse care minutes per routine home care day, 9.3% of skilled nursing minutes at weekends and a visit near death for 95.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 65% at home, 10% in assisted living, 24% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.8 min |
| Skilled nursing minutes at weekends | 9.3% |
| Visits near death | 95.7% of patients who died |
Who owns it?
- Amedisys Holding LLC owns an unstated share directly since Jul 1, 2005.
- 9 owners or officers are people: Benjamin Morgan (managing employee (under contract)); Marcus Macip (corporate officer); Kimberly Seymour (corporate officer); Bridget R Kaigler (runs it (operational or managerial control)); Joni Babineaux (corporate officer); Shaunda Conley (managing employee (on the payroll)); Kristina J Braud (runs it (operational or managerial control)); Jeanne Shingleton (corporate officer); Joshua Lee Proffitt (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Unitedhealth Group Incorporated | Owns 5% or more through other companies | 100% | Aug 14, 2025 |
| Amedisys Inc. | Owns 5% or more through other companies | 100% | Jul 1, 2005 |
| Amedisys Holding LLC | Owns 5% or more directly | Jul 1, 2005 |
What do families say?
- Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 89% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.59% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 79.9% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 4 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 4 hospices CMS’s data show serving patients in ZIP code 37643, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6.5; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Amedisys Hospice, An Adventa Company This hospice | 5 |
| Gentiva | 20 |
| Ballad Health Hospice | 8 |
| Caris Healthcare | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.