Hearth Record

Continuum Care Hospice

A hospice in West Warwick, Rhode Island 02893

1350 Division Road Suite 205, West Warwick, Rhode Island 02893. (401) 321-8101.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 9 hospices serving ZIP code 02893 had 5.

The last inspection on record was on Sep 25, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Sep 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 25, 2025: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 161 words

    “Upon patient record review, 2 of 19 (Patient #6, 12) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #6: 9/15/25 order coccyx PU (pressure ulcer) Stage 2, cleanse with NS pat dry, cover with Xeroform and 3x3 Alevyn dressing 3x/week and PRN, PRN not qualified. 9/22/25 small open area midline lower back, Cleanse with NS. Apply small amount of barrier cream and cover with 3x3 foam dressing 3x/week and PRN. PRN is not qualified 9/22/25 order obtained to change foley catheter 1x/month and as needed. As needed is not qualified. Patient #12. IDG Care Plan orders for wound care: 9/9/25 left dorsal foot skin tear, skin prep daily and PRN. 8/25/25 Right cheek lesion, apply A and D ointment daily and PRN and right lateral 5th toe, apply A and D ointment daily and PRN. PRN is not qualified.”

    Rule L0549. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    The inspectors’ words, 131 words

    “Upon client record review, 3 of 19 (Patient #6, 10, 14) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #6: SOC 8/13/25 with indwelling catheter in place. 8/13/25 order to insert catheter and change as prescribed ...16 Fr. 10 ml balloon. A new catheter was not inserted. Per staff interview, the order to insert catheter was not the intent, but to maintain existing catheter. Patient #10: 7/9/25 order for Volunteer 3mo1 with order discontinued 7/31/25. Visits made 7/10 and 7/18/25 only. There is no documented effort to restaff, or reschedule same week in accordance with PC.C75 Missed Visits Policy. Patient #14: SC frequency 8/12/25 of every 60 days. Patient was seen 8/2/25 (initial) and revisited 9/12/25.”

    Rule L0555. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(3))

    “Upon patient record review 1 of 19 (Patient #10) did not have evidence that the IDG ensures that the care and services provided are based on all assessments of the patient and family needs. Patient #10: IDG note 7/16 by VC says patient benefits from volunteer companionship support visits and 8/27/25 IDG patient benefits from volunteer companionship support visits yet no evidence IDG ensures needs of patient met as volunteer services were discontinued end of July.”

    Rule L0556. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2))

    The inspectors’ words, 118 words

    “Upon patient record review 2 of 19 (Patient #3, 4) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care • Permitted to be performed under state law by such hospice aide • Consistent with the hospice aide training Patient #3: Documented missed Hospice Aide visit 8/23, 9/18/25. There is no documented effort to restaff, or reschedule same week in accordance with PC.C75 Missed Visits Policy. Patient #4: Hospice Aide Freq of 4/week. Missed Hospice Aide visit week of 7/28/25. There is no documented effort to restaff, or reschedule same week in accordance with PC.C75 Missed Visits Policy.”

    Rule L0626. Standard-level.

  • Content (42 CFR 418.104(a)(6))

    “Upon patient client record review, 4 of 19 (Patient #12, 14, 17, 18) did not have evidence that each patient record contains Advance Directives. Patient #12, 14, 17, 18: Patient identified as DNR in medical record /care plan with no documented evidence of DNR/MOLST form in record.”

    Rule L0677. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Sep 25, 2025Reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Dec 14, 2017.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.5 nurse care minutes per routine home care day, 7.4% of skilled nursing minutes at weekends and a visit near death for 92% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 29% at home, 3% in assisted living, 68% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.5 min
Skilled nursing minutes at weekends7.4%
Visits near death92.0% of patients who died

Who owns it?

  • Care Hospice, Inc. owns 100% directly since Jun 21, 2021.
  • 11 owners or officers are people: John B Hunter (owns 5% or more through other companies, 9.42%); Peter M Small (managing employee (under contract)); Jesse Reo Moore (corporate officer); Jesse Reo Moore (managing employee (on the payroll)); Kimberly Moran-Rodriguez (managing employee (on the payroll)); Bart K Valdez (corporate officer); Bart K Valdez (managing employee (on the payroll)); Grant Brown (corporate officer); Grant Brown (managing employee (on the payroll)); Dana K Reid (corporate officer); Dana K Reid (managing employee (on the payroll)).
  • A private-equity firm is among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Care Hospice, Inc.Owns 5% or more directly100%Jun 21, 2021
Care Hospice Acquisition, Inc.Owns 5% or more through other companies100%Jun 21, 2021
Hospice Care Buyer, Inc.Owns 5% or more through other companies100%Jun 21, 2021
Hospice Care Holdings, L.P.Owns 5% or more through other companies100%Jun 21, 2021
Hospice Care Intermediate I, Inc.Owns 5% or more through other companies100%Jun 21, 2021
Hospice Care Intermediate II, Inc.Owns 5% or more through other companies100%Jun 21, 2021
Thl Equity Fund VIII Investors (Hospice Care), L.P.Owns 5% or more through other companies29.16%Jun 21, 2021
Thomas H. Lee Parallel Fund VIII, L.P.Owns 5% or more through other companies27.44%Jun 21, 2021
Thomas H. Lee Equity Fund VIII, L.P.Owns 5% or more through other companies15.07%Jun 21, 2021

What do families say?

  • Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 80% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 99.68% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 69% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 53 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 9 hospices CMS’s data show serving patients in ZIP code 02893, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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