Hearth Record

Wellness Hospice and Palliative Care LLC

A hospice in North Wales, Pennsylvania 19454

1427 Horsham Road, North Wales, Pennsylvania 19454. (215) 550-1938.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 2 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

2 deficiencies cited in the last three years

The middle of the 31 hospices serving ZIP code 19454 had 3.

The last inspection on record was on Mar 30, 2026: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

2 deficiencies in 1 month of the last 36. Last cited Jan 2026. Most serious: Standard-level. The last 3 years, to Nov 5, 2026.

2 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jan 29, 2026: recertification inspection by the state2 deficiencies

  • Recruiting and retaining (42 CFR 418.78(c))

    The inspectors’ words, 99 words

    “Based on a review of agency policy/procedure and an interview with the agency Administrator, agency failed to document and demonstrate viable and ongoing efforts to recruit and retain volunteers. Findings:Agency policy/procedure reviewed on January 30. 2026, at approximately 11:00 a.m. ‘Volunteer Services’ ‘Policy’ “Hospice will document active and ongoing efforts to recruit and retain volunteers...”An interview with the administrator on January 29, 2026, at approximately 9:30 a.m. revealed they had no documentation demonstrating ongoing efforts for recruitment and retainment of volunteers.An interview conducted with the agency Administrator on January 29, 2026, at approximately 9:45 a.m. confirmed the above findings.”

    Rule L0645. Standard-level.

  • Level of activity (42 CFR 418.78(e))

    The inspectors’ words, 169 words

    “Based on a review of agency policy/procedure, a review of agency volunteer use records, and an interview with the agency Administrator, agency failed to ensure volunteers provide day-to-day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours, for one (1) of one (1) volunteer hour report documentation reviewed (VD#1). Findings:Agency policy/procedure reviewed on January 30. 2026 at approximately 11:00 a.m. ‘Volunteer Services’ ‘Policy’ “Hospice uses volunteers in administrative or direct care roles ....”’Hospice will document and maintain a volunteer staff sufficient to provide administrative and/ or direct patient care in an amount that, at a minimum equals 5% of the total patient care hours of all paid hospice employees and contract staff...”Volunteer hour report was reviewed on January 29, 2026, at approximately 9:15 a.m.VD#1: Volunteer hour report was requested for the past (12) months. Total equaled 0.28%. An interview conducted with the agency Administrator on January 29, 2026, at approximately 9:45 a.m. confirmed the above findings.”

    Rule L0647. Standard-level.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 30, 2026Recertification inspection by the stateNo deficiencies cited
Jan 29, 2026Recertification inspection by the state2 deficiencies cited

Is it certified?

  • Medicare-certified hospice since May 24, 2023.
  • CMS doesn’t list its type of ownership.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.2 nurse care minutes per routine home care day, 9.5% of skilled nursing minutes at weekends and a visit near death for 93.3% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 68% in assisted living, 4% in a nursing facility, 28% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.2 min
Skilled nursing minutes at weekends9.5%
Visits near death93.3% of patients who died

Who owns it?

  • 5 owners or officers are people: Deborah Morgan (managing employee (on the payroll), 100%); David Sie (runs it (operational or managerial control), 100%); David Sie (owns 5% or more directly, 50%); Kayly Sie (owns 5% or more directly, 50%); Madeeha Hafeez (managing employee (on the payroll), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 94.12% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 70.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 31 hospices CMS’s data show serving patients in ZIP code 19454, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 2.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 31 hospices CMS lists serving ZIP code 19454
PlaceDeficiencies, 3 years
Ascend Hospice6
Wellness Hospice and Palliative Care LLC This hospice2
Penn Medicine Hospice8
Holy Redeemer Hospice - Pa9
Jefferson Health at Home By Bayada2
St Luke’s Hospice21
Tower Health at Home - Berks0
Penn Medicine Hospice Doylestown0
Grand View Hospice1
Heartland Hospice (Philadelphia)7
Vitas Healthcare Corporation Atlantic5
Keystone Hospice5

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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