Hearth Record

Somc Hospice

A hospice in Portsmouth, Ohio 45662

2201 25th Street, Portsmouth, Ohio 45662. (740) 356-2567.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 9 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 6 hospices serving ZIP code 45662 had 5.

The last inspection on record was on Dec 5, 2025: an initial inspection by The Joint Commission.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

9 deficiencies in 1 month of the last 36. Last cited Dec 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Dec 5, 2025: initial inspection by The Joint Commission9 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(5))

    The inspectors’ words, 102 words

    “Observed in Record Review. In 1 of 17 patient records reviewed, it was noted that the organization did not ensure all requirements related to a comprehensive assessment were implemented. For example, during a review of the medical record for HosInpt#2, it was noted that the patient was admitted to the Inpatient Unit for altered mental status, however the initial assessment documented the “patient was alert, and oriented x3, and behavior appropriate for situation.” The clinician did not document the areas of patient orientation in the section titled orientation [i.e. person, place, time, name, age]. This observation was reviewed with the leadership team.”

    Rule L0529. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(7))

    “Observed in Record Review. In 3 of 3 patient records reviewed, the Hospice pharmacy surveyor noted that the organization had not completed a post death bereavement assessment on these patients, including development of a meaningful care plan. The assessment is a requirement based on organization policy. This omission was validated with Hospice at the time of the survey.”

    Rule L0531. Standard-level.

  • Update of comprehensive assessment (42 CFR 418.54(d))

    “Observed in Record Review. In 1 of 17 patient records reviewed, the organization did not ensure the comprehensive assessment update included all required information. For example, a review of the interdisciplinary group meeting notes for HosRRNHV#2, revealed that the following information was not documented by any member of the interdisciplinary team: changes since the last updated assessment, response to care, treatment, and services, and progress toward goals. This observation was reviewed with the leadership team.”

    Rule L0533. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 356 words

    “Observed in Record Review. In 1 of 2 patient records reviewed, the written plan of care is based on the patient goals and the timeframes required to meet those goals. In HOSRRLiveDC#1, the surveyor noted the plan of care did not have timeframes for achieving those goals. For example, patient will report pain using a standardized pain scale, establish a self-identified pain goal, and report/demonstrate that pain is managed at or below this level. Patient self-identified pain goal is 3/10; Patient will exhibit a decrease in pain-related behaviors; patient/caregiver will verbalize understanding of oxygen safety and use of equipment. This was discussed with the clinical manager. Observed in Record Review. In 3 of 17 patient records, it was noted that the organization did not ensure goals were individualized to the patient’s needs and condition. For example, during the review of the medical record for HosInpt#1, it was noted that the patient was admitted to the inpatient unit for pain and symptom management. The plan of care included the following goal statement: Patient will report pain using a standardized pain scale, establish a self-identified pain goal, and report/demonstrate that pain is managed at or below this level. Patient self-identified pain goal is 2. The goal statement did not include a time frame for goal achievement. Example #2: During a review of the medical record for HosRRHV#2, it was noted that the patient’s terminal illness diagnosis was Chronic Obstructive Pulmonary Disease. The plan of care included the following goal statement: Patient will remain free of signs of respiratory distress and/or report dyspnea is managed at acceptable level of zero. The goal statement did not include a time frame for goal achievement. Example #3: During a review of the medical record for HosRRHV#3, it was noted that the patient’s terminal illness diagnosis was Chronic combined systolic and diastolic heart failure. The plan of care included the following goal statement: Patient will remain free of signs of respiratory distress and/or report dyspnea is managed at acceptable level of 4/10. The goal statement did not include a time frame for goal achievement. This observation was reviewed with the agency leadership team.”

    Rule L0545. Standard-level.

  • Program activities (42 CFR 418.58(c)(3))

    “Observed in Data Session. The organization did not take action when it did not achieve planned improvements. For example, the performance improvement goal for the organization’s fall prevention program was to achieve zero falls. The patient falls total for the 1st quarter of 2025 was equal to eight. There was no documented evidence that a performance improvement plan related to the fall prevention program was implemented. This observation was reviewed with the organization’s leadership team.”

    Rule L0570. Standard-level.

  • Counseling services (42 CFR 418.64(d)(1)(iv))

    “Observed in Record Review. In 3 of 3 patient records reviewed, the hospice pharmacy surveyor noted that the bereavement care plans did not include specific, individualized goals and interventions, based on a post-death assessment as required Therefore, the timing and frequency were the same or very similar for all levels of bereavement risk The lack of individualized care plans was validated with hospice clinical managers and social work at the time of the survey.”

    Rule L0596. Standard-level.

  • Label dispose storage drugs (42 CFR 418.106(e)(2)(i)(A))

    The inspectors’ words, 91 words

    “Observed in Medication Management Tracer. During the medication management session with a focus on the hospice written policy and procedure for management and disposal of controlled drugs to be followed by the patient/caregiver, the Hospice pharmacist surveyor noted that what was provided in the patient care booklet to each patient/caregiver on admission was only a summary of the medication accountability policy rather than the policy itself as required to be provided by the CoP outlined in this standard. This omission was validated with Hospice management at then time of the survey.”

    Rule L0695. Standard-level.

  • N/a (42 CFR 418.110(d)(1)(i))

    The inspectors’ words, 125 words

    “Observed in Building Tour. A conduit with data cabling was unsealed with an approved fire stop material in the ceiling space of the fire rated storeroom / hallway. Observed by the Administrative Director of Plant Operations. This finding was observed during survey activity, but corrected onsite prior to the surveyor’s departure. The corrective action taken needs to be included in the organization’s Evidence of Standards Compliance submission. Observed in Building Tour. Electric cabling was resting on sprinkler piping in the hallway ceiling space by the kitchen. Observed by the Administrative Director of Plant Operations. This finding was observed during survey activity, but corrected onsite prior to the surveyor’s departure. The corrective action taken needs to be included in the organization’s Evidence of Standards Compliance submission.”

    Rule L0827. Standard-level.

  • N/a (42 CFR 418.110(e))

    “Observed in Document Review. The 2025 kitchen suppression testing documents did not include the required NFPA code edition used to conduct the testing. Observed by the Administrative Director of Plant Operations.”

    Rule L0828. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 5, 2025Initial inspection by The Joint Commission9 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Jun 1, 1990.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 8.8 nurse care minutes per routine home care day, 8.4% of skilled nursing minutes at weekends and a visit near death for 99.2% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 51% at home, 4% in assisted living, 36% in a nursing facility, 9% in an inpatient hospice.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day8.8 min
Skilled nursing minutes at weekends8.4%
Visits near death99.2% of patients who died

Who owns it?

  • 16 owners or officers are people: Randal Arnett (corporate officer, 100%); Elie M Saab (corporate director); Gary Duzan (corporate director); Robert Dever (corporate director); Ben Gill (corporate director); David Fowler (corporate director); Tom Reiser (corporate director); George Lawson (corporate director); Claudia L Burchett (managing employee (under contract)); Kara Plummer (corporate officer); Becky Thiel (corporate director); Steven Conley (corporate director); David K Byers (corporate director); Matthew Miller (corporate director); Teresa L Ruby (managing employee (on the payroll)); Tanya Jana C Escalona (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 92% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 99.12% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 85% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 6 hospices CMS’s data show serving patients in ZIP code 45662, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 9.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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