Hearth Record

Valley Hospice of Nevada, LLC

A hospice in Henderson, Nevada 89014

187 N Gibson Rd, Henderson, Nevada 89014. (702) 715-0835.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 9 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 57 hospices serving ZIP code 89014 had 8.

The last inspection on record was on Jan 17, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

9 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jan 17, 2025: reaccreditation inspection by the Accreditation Commission for Health Care9 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 131 words

    “Upon patient record review, 7 of 14 (Patients #1,2,3,4,5,6,8) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #1: Patient had Juven 7gm oral powder daily with no diluent. Corrected on Site. Patient #2: Methenamine Hippurate 1gm tablet listed as daily on hospice medication profile and twice daily on facility medication profile. Corrected on Site. Patients #3,4,5,6,8: The record indicated this patient was on Oxygen treatment. Oxygen was not included on the Medication Profile. Corrected on Site.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Upon patient record review, 2 of 14 (Patients #1,2) did not have evidence the plan of care (POC) must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #1: Patient had Juven 7gm oral powder daily with no diluent on POC. Corrected on Site. Patient #2: Methenamine Hippurate 1gm tablet listed as daily on hospice POC. The order was for twice daily. Corrected on Site.”

    Rule L0549. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(5))

    The inspectors’ words, 162 words

    “Upon patient record review, 5 of 14 (Patients #1,2,3,4,5) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #1: This patient had a shower chair, rollator and wheel chair. These were not included on the Plan of Care. Corrected on Site. Patient #2: This patient had a walker and wheel chair. These were not included on the Plan of Care. Corrected on Site. Patient #3: This patient had a hospital bed and wheel chair. These were not included on the Plan of Care. Corrected on Site. Patient #4: The record reflected that this patient had an oxygen concentrator and suction machine. These were not included on the Plan of Care. Corrected on Site. Patient #5: The record reflected that this patient had an oxygen concentrator and nebulizer machine. These were not included on the Plan of Care. Corrected on Site.”

    Rule L0550. Standard-level.

  • Prevention (42 CFR 418.60(a))

    “Upon observation, there was no evidence the hospice not following accepted standards of practice to prevent the transmission of infections. Agency has TST testing solution (Sanofi Pasteur Limited) in a locked box in a door shelf of a small refrigerator. They are doing temperature controls checks. However, there is a subway sandwich and bottled drink on a shelf inside the refrigerator.”

    Rule L0579. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(2))

    The inspectors’ words, 95 words

    “Upon patient record review 2 of 14 (Patients #2, 4) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care (POC) Patent #2: The POC listed Aide visit frequency of 2 X’s per week beginning 1/8/25. For the first benefit week, there was only 1 visit on 1/10/25. Patient #4: The POC listed Aide visit frequency of 3 X’s per week beginning 6/6/24. For the first benefit week, there was only 1 visit on 6/7/24.”

    Rule L0626. Standard-level.

  • Content (42 CFR 418.104(a)(2))

    “Upon patient record review, 14 of 14 (Patients #1 through #14) did not have evidence that each patient record contains: • Signed election statement in accordance with 418.24 Patients #1 through #14: The Hospice Medicare Election statement does not provide BFCC-QIO contact information. EOB Form updated to be used going forward-Corrected on Site.”

    Rule L0673. Standard-level.

  • Discharge or transfer of care (42 CFR 418.104(e))

    “Upon patient record review, 1 of 14 (Patient #11) did not have evidence that the hospice forwarded a summary and a copy of the patient record, if requested, to a facility when transferring the patient to that facility. Patient #11: The receiving hospice requested medical records be faxed to them. This patient discharged on 12/26/24 and agency sent documents during survey on 1/16/25.”

    Rule L0682. Standard-level.

  • Discharge or transfer of care (42 CFR 418.104(e)(3))

    “Upon patient record review, 1 of 14 (Patient #12) did not have evidence that the discharge summary includes all required information. Patient #12: There is no evidence that the patient’s plan of care was included in discharge summary documents.”

    Rule L0684. Standard-level.

  • Criminal background checks (42 CFR 418.114(d)(1))

    The inspectors’ words, 114 words

    “Upon personnel record review, 1 of 13 (Personnel #10) did not have evidence the hospice obtained a criminal background check on all contracted individuals who have direct patient care and access to patient records according to Nevada Revised Statutes (NRS) 449.176 through NRS 449.188. Personnel#10: The Medical Director did not have evidence of Criminal Background check in her file. Agency provided a correspondence email from Background Check Program at Bureau of Health Care Quality and Compliance that confirmed this provider has had previous Nevada’s Automated Background Check System (NABS) background checks for other facilities, but not for Valley Hospice of Nevada. This provider did get fingerprints completed for processing with hospice agency on 1/16/25.”

    Rule L0795. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jan 17, 2025Reaccreditation inspection by the Accreditation Commission for Health Care9 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Feb 16, 2022.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.4 nurse care minutes per routine home care day, 5.4% of skilled nursing minutes at weekends and a visit near death for 88.8% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 41% at home, 59% in assisted living.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.4 min
Skilled nursing minutes at weekends5.4%
Visits near death88.8% of patients who died

Who owns it?

  • Lifecare Haven Holdings LLC owns 100% directly since Apr 1, 2025.
  • 6 owners or officers are people: Simona Cocea (managing employee (on the payroll), 100%); James M Douthitt (corporate officer, 100%); Anoush H Tacvorian (managing employee (on the payroll), 100%); William Dean Alverson (corporate officer, 100%); William Dean Alverson (corporate director, 100%); Adam S Thomas (corporate officer, 100%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Lifecare Haven Holdings LLCOwns 5% or more directly100%Apr 1, 2025
Lifecare Intermediate II LLCOwns 5% or more through other companies100%Apr 1, 2025
Lifecare Intermediate I LLCOwns 5% or more through other companies100%Apr 1, 2025
Lifecare Home Health Holdings LLCOwns 5% or more through other companies100%Apr 1, 2025
Lifecare Home Health Acquisition LLCOwns 5% or more through other companies100%Apr 1, 2025
Lifecare Home Health Intermediate Sub LLCOwns 5% or more through other companies100%Apr 1, 2025
Lifecare Home Health Partners LLCOwns 5% or more through other companies100%Apr 1, 2025

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 77% would definitely recommend it.
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 96.61% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 50.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 57 hospices CMS’s data show serving patients in ZIP code 89014, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8; this one had 9.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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