Hearth Record

Enhabit Hospice

A hospice in Ruidoso, New Mexico 88345

1096 Mechem Drive, Suite 302b, Ruidoso, New Mexico 88345. (575) 315-0592.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.

The last 24 months 3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

3 deficiencies cited in the last three years

The middle of the 5 hospices serving ZIP code 88345 had 12.

The last inspection on record was on Aug 8, 2024: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

3 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Aug 8, 2024: recertification inspection by the state3 deficiencies
  • Initial assessment (42 CFR 418.54(a))

    The inspectors’ words, 134 words

    “Based on record review and interview the facility failed to complete the comprehensive assessment within 48 hours of admission for 1 (P [Patient] 6) out of 19 (P1-P19) patients reviewed. This deficient practice could lead to a failure in planning care for all patients being admitted to the hospice. The findings are: Record review of P6’s medical record under Election of Benefits signed by P6’s spouse and admitting nurse was dated 03/18/2024. Record review of P6’s chart under Visit Note Report dated 03/18/2024. The hospice Registered Nurse (RN) started the initial assessment on 03/18/2024 at 11:37am and the assessment completion date and time is 03/24/2024. During an interview with S [staff] 3 (clinical staff) on 08/08/2024 at 9:00 am, S3 confirmed the RN’s initial assessment was late and completed after the 48-hour time frame.”

    Rule L0522. Standard-level.

  • Timeframe for completion of assessment (42 CFR 418.54(b))

    The inspectors’ words, 431 words

    “Based on record review and interview the facility failed to meet the 5 day timeframe for completion of the comprehensive assessment by the entire Hospice interdisciplinary group (IDG- group of individuals caring for the hospice patient including an attending physician, Registered nurse, medical social worker, and counselor or pastoral personnel) for 5 patients ((P) P6, P7, P10, P11, and P17) out of 19 (P1-P19) patients being reviewed. This deficient practice is likely to lead to the patients hospice needs being unmet. The findings are: A. Record review of P6’s chart under visit notes, P6’s start of care was 03/18/2024 and had a late 5-day initial visit for social needs by S8 (clinical staff member) this initial visit was started on 04/01/2024 at 9:25 am and was completed on 04/01/2024 at 11:15 am. B. During an interview with S [staff] 3 (clinical staff) on 08/08/2024 at 9:00 am, S3 confirmed S8 (clinical staff) was late with P6’s initial assessment and should have been completed within 5 -days after admission. C. Record review of P7’s medical chart under visit note, P7 was admitted on 03/28/2024 with the spiritual initial assessment being completed by S9 (clinical staff) on 04/03/2024. The spiritual assessment was completed outside the 5-day timeframe. D. During an interview with S3 on 08/08/2024 at 9:05 am, S3 confirmed that the spiritual need initial assessment was completed late and outside the 5-day timeframe. E. Record review of P10’s chart under visit notes the start of care was dated 04/09/2024. Under visit notes for social services the initial assessment completed by S10 (clinical Staff) was completed on 04/19/2023. F. During an interview with S3 non-clinical staff on 08/08/2024 at 9:10 am, S3 confirmed S10 (clinical staff) was late with the initial social services assessment. 5-day initial assessment. G. Record review of P11s medical record under visit notes the Start of Care date was 11/09/2023, and the initial spiritual needs assessment was completed on 11/14/2024 by S6 (clinical staff). H. During an interview with S3 on 08/08/2024 at 9:15 am, S3 confirmed that spiritual needs assessment by S6 was not within the 5-day initial spiritual assessment. I. Record review of P17s medical record revealed P17 was admitted on 05/17/24. The patients spiritual assessment was not completed by an IDG team member until 05/29/24. J. During an Interview with S3 on 08/08/24 8:45 am, when asked when the spiritual assessment was completed, S3 stated that S6, clinical staff member, initially reached out to P17 on 05/24/24, which was out of the 5 day window, and completed the spiritual aspect of the comprehensive assessment on 05/29/24.”

    Rule L0523. Standard-level.

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 277 words

    “Based on record review, observation and interview the facility failed to evaluate and maintain medical supplies by not following standard precautions by preventing unopened and unexpired medical supplies from being available for patient home delivery. This deficient practice can lead to the increased chance of transmission of infections and communicable diseases to all patients. The findings are: A. Record review of facilitys “;Agency Operations Medical supply management A16” dated 10/10/2023, 3.0 Policy section 3.1.1 stated “;3.1.1.1 The Administrative Specialist is responsible for maintaining medical supply stock levels. 3.1.1.1 The Administrative Specialist via periodic visual inspections evaluates/maintains office stock levels.” B. During an observation of the medical supplies and equipment shelves (for staff use in patient homes), on 08/05/24 at 3:05 pm, the facilitys supply closet revealed: 1. One (1) box of catheters (plastic tube used to help remove urine from the bladder) with a manufacturer expiration date of 05/31/24. 2. Five (5) single use packets of Bactrim Ointment (an antibiotic used to prevent infections) with an expiration date of 07/24. 3. Ace bandage (stretchy fabric, elastic bandage) with the label that has a patients name. This bandage had and expiration date of August 18, 2019. C. During an interview on 08/08/24 at 9:34 am with Staff (S)3, Registered Nurse Branch Director, S3 confirmed she was in charge of the medical supplies, and she was aware it was expired. S3 stated “;We are all well aware of the supplies procedure”. (Checking all supplies and removing the expired dates and open packages and restocking with new supplies) S3 Stated “;Yes, I order it, and its rotated and checked every Tuesday. Im not sure why these expired items are here.””

    Rule L0579. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Aug 8, 2024Recertification inspection by the state3 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Nov 15, 2002.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.4 nurse care minutes per routine home care day, 6.9% of skilled nursing minutes at weekends and a visit near death for 92.7% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 76% at home, 11% in assisted living, 8% in a nursing facility, 4% in a skilled nursing facility, 1% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day15.4 min
Skilled nursing minutes at weekends6.9%
Visits near death92.7% of patients who died

Who owns it?

  • Advanced Homecare Management LLC owns 100% directly since Apr 1, 2013.
  • 14 owners or officers are people: Tanya R Marion (corporate officer); Michael P Clements (managing employee (under contract)); Crystal Sloan (managing employee (on the payroll)); Collin S Mcquiddy (corporate officer); Barbara A Jacobsmeyer (corporate officer); Barbara A Jacobsmeyer (corporate director); Barbara A Jacobsmeyer (runs it (operational or managerial control)); Sarah W Braley (corporate officer); Julie D Jolley (corporate officer, 0%); Dylan C Black (corporate officer); Jeanne L Kalvaitis (corporate officer); Jobie G Williams (corporate officer); Ryan T Solomon (corporate officer); Sean P Richardson (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Enhabit Inc.Owns 5% or more through other companies100%Dec 31, 2014
Advanced Homecare Management LLCOwns 5% or more directly100%Apr 1, 2013
Blackrock Inc.Owns 5% or more through other companies7.8%Dec 31, 2022
Deerfield Management Company LPOwns 5% or more through other companies6.04%Dec 31, 2022
Vanguard Group Inc.Owns 5% or more through other companies5.91%Dec 31, 2022
8 Knots Management, LLCOwns 5% or more through other companiesDec 31, 2024

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 96.5% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 5 hospices CMS’s data show serving patients in ZIP code 88345, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 12; this one had 3.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 5 hospices CMS lists serving ZIP code 88345
PlaceDeficiencies, 3 years
Enhabit Hospice This hospice3
Family Hospice Ltd DBA Gentiva18
Alamogordo Home Health Care & Hospice, Inc.Not given
Enhabit Hospice6
Global Hospice Care Inc.18

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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