Enhabit Hospice
A hospice in Ruidoso, New Mexico 88345
1096 Mechem Drive, Suite 302b, Ruidoso, New Mexico 88345. (575) 315-0592.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 3 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 5 hospices serving ZIP code 88345 had 12.
The last inspection on record was on Aug 8, 2024: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 8, 2024: recertification inspection by the state3 deficiencies
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Initial assessment (42 CFR 418.54(a))
The inspectors’ words, 134 words
“Based on record review and interview the facility failed to complete the comprehensive assessment within 48 hours of admission for 1 (P [Patient] 6) out of 19 (P1-P19) patients reviewed. This deficient practice could lead to a failure in planning care for all patients being admitted to the hospice. The findings are: Record review of P6’s medical record under Election of Benefits signed by P6’s spouse and admitting nurse was dated 03/18/2024. Record review of P6’s chart under Visit Note Report dated 03/18/2024. The hospice Registered Nurse (RN) started the initial assessment on 03/18/2024 at 11:37am and the assessment completion date and time is 03/24/2024. During an interview with S [staff] 3 (clinical staff) on 08/08/2024 at 9:00 am, S3 confirmed the RN’s initial assessment was late and completed after the 48-hour time frame.”
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 431 words
“Based on record review and interview the facility failed to meet the 5 day timeframe for completion of the comprehensive assessment by the entire Hospice interdisciplinary group (IDG- group of individuals caring for the hospice patient including an attending physician, Registered nurse, medical social worker, and counselor or pastoral personnel) for 5 patients ((P) P6, P7, P10, P11, and P17) out of 19 (P1-P19) patients being reviewed. This deficient practice is likely to lead to the patients hospice needs being unmet. The findings are: A. Record review of P6’s chart under visit notes, P6’s start of care was 03/18/2024 and had a late 5-day initial visit for social needs by S8 (clinical staff member) this initial visit was started on 04/01/2024 at 9:25 am and was completed on 04/01/2024 at 11:15 am. B. During an interview with S [staff] 3 (clinical staff) on 08/08/2024 at 9:00 am, S3 confirmed S8 (clinical staff) was late with P6’s initial assessment and should have been completed within 5 -days after admission. C. Record review of P7’s medical chart under visit note, P7 was admitted on 03/28/2024 with the spiritual initial assessment being completed by S9 (clinical staff) on 04/03/2024. The spiritual assessment was completed outside the 5-day timeframe. D. During an interview with S3 on 08/08/2024 at 9:05 am, S3 confirmed that the spiritual need initial assessment was completed late and outside the 5-day timeframe. E. Record review of P10’s chart under visit notes the start of care was dated 04/09/2024. Under visit notes for social services the initial assessment completed by S10 (clinical Staff) was completed on 04/19/2023. F. During an interview with S3 non-clinical staff on 08/08/2024 at 9:10 am, S3 confirmed S10 (clinical staff) was late with the initial social services assessment. 5-day initial assessment. G. Record review of P11s medical record under visit notes the Start of Care date was 11/09/2023, and the initial spiritual needs assessment was completed on 11/14/2024 by S6 (clinical staff). H. During an interview with S3 on 08/08/2024 at 9:15 am, S3 confirmed that spiritual needs assessment by S6 was not within the 5-day initial spiritual assessment. I. Record review of P17s medical record revealed P17 was admitted on 05/17/24. The patients spiritual assessment was not completed by an IDG team member until 05/29/24. J. During an Interview with S3 on 08/08/24 8:45 am, when asked when the spiritual assessment was completed, S3 stated that S6, clinical staff member, initially reached out to P17 on 05/24/24, which was out of the 5 day window, and completed the spiritual aspect of the comprehensive assessment on 05/29/24.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 277 words
“Based on record review, observation and interview the facility failed to evaluate and maintain medical supplies by not following standard precautions by preventing unopened and unexpired medical supplies from being available for patient home delivery. This deficient practice can lead to the increased chance of transmission of infections and communicable diseases to all patients. The findings are: A. Record review of facilitys “;Agency Operations Medical supply management A16” dated 10/10/2023, 3.0 Policy section 3.1.1 stated “;3.1.1.1 The Administrative Specialist is responsible for maintaining medical supply stock levels. 3.1.1.1 The Administrative Specialist via periodic visual inspections evaluates/maintains office stock levels.” B. During an observation of the medical supplies and equipment shelves (for staff use in patient homes), on 08/05/24 at 3:05 pm, the facilitys supply closet revealed: 1. One (1) box of catheters (plastic tube used to help remove urine from the bladder) with a manufacturer expiration date of 05/31/24. 2. Five (5) single use packets of Bactrim Ointment (an antibiotic used to prevent infections) with an expiration date of 07/24. 3. Ace bandage (stretchy fabric, elastic bandage) with the label that has a patients name. This bandage had and expiration date of August 18, 2019. C. During an interview on 08/08/24 at 9:34 am with Staff (S)3, Registered Nurse Branch Director, S3 confirmed she was in charge of the medical supplies, and she was aware it was expired. S3 stated “;We are all well aware of the supplies procedure”. (Checking all supplies and removing the expired dates and open packages and restocking with new supplies) S3 Stated “;Yes, I order it, and its rotated and checked every Tuesday. Im not sure why these expired items are here.””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 8, 2024 | Recertification inspection by the state | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 15, 2002.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 15.4 nurse care minutes per routine home care day, 6.9% of skilled nursing minutes at weekends and a visit near death for 92.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 76% at home, 11% in assisted living, 8% in a nursing facility, 4% in a skilled nursing facility, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 15.4 min |
| Skilled nursing minutes at weekends | 6.9% |
| Visits near death | 92.7% of patients who died |
Who owns it?
- Advanced Homecare Management LLC owns 100% directly since Apr 1, 2013.
- 14 owners or officers are people: Tanya R Marion (corporate officer); Michael P Clements (managing employee (under contract)); Crystal Sloan (managing employee (on the payroll)); Collin S Mcquiddy (corporate officer); Barbara A Jacobsmeyer (corporate officer); Barbara A Jacobsmeyer (corporate director); Barbara A Jacobsmeyer (runs it (operational or managerial control)); Sarah W Braley (corporate officer); Julie D Jolley (corporate officer, 0%); Dylan C Black (corporate officer); Jeanne L Kalvaitis (corporate officer); Jobie G Williams (corporate officer); Ryan T Solomon (corporate officer); Sean P Richardson (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Enhabit Inc. | Owns 5% or more through other companies | 100% | Dec 31, 2014 |
| Advanced Homecare Management LLC | Owns 5% or more directly | 100% | Apr 1, 2013 |
| Blackrock Inc. | Owns 5% or more through other companies | 7.8% | Dec 31, 2022 |
| Deerfield Management Company LP | Owns 5% or more through other companies | 6.04% | Dec 31, 2022 |
| Vanguard Group Inc. | Owns 5% or more through other companies | 5.91% | Dec 31, 2022 |
| 8 Knots Management, LLC | Owns 5% or more through other companies | Dec 31, 2024 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 87% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.5% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 66.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 5 hospices CMS’s data show serving patients in ZIP code 88345, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 12; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Enhabit Hospice This hospice | 3 |
| Family Hospice Ltd DBA Gentiva | 18 |
| Alamogordo Home Health Care & Hospice, Inc. | Not given |
| Enhabit Hospice | 6 |
| Global Hospice Care Inc. | 18 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.