Eden Hospice
A hospice in Bozeman, Montana 59718
2075 Charlotte Street, Suite 2, Bozeman, Montana 59718. (406) 587-8710.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 5 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
5 deficiencies cited in the last three years
The middle of the 10 hospices serving ZIP code 59718 had 1.5.
The last inspection on record was on Jun 4, 2025: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
5 deficiencies in 1 month of the last 36. Last cited Jun 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 4, 2025: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 180 words
“Upon patient record review, 3 of 14 (Patients #1,6,7) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #1: During medication reconciliation with the ALF and Hospice, Morphine Sulfate 0.25mL every 4 hours PRN was not included on the ALF profile. Additionally, Hospice increased Zyprexa from 5mg to 10mg dose on 5/27/25. This change was not reflected on ALF medication profile. Corrected on site. Patient #6: The CTI and Nursing Comprehensive indicated patient was using oxygen at start of care (4/3/25). There was an order for oxygen on 4/11/25. Oxygen not populating on current medication profile. Corrected on site. Patient #7: The POC and Nursing Comprehensive indicated patient was using oxygen at start of care (3/11/25). Oxygen not listed on current medication profile. Corrected on site.”
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 110 words
“Upon patient record review, 1 of 14 (Patient #11) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #11: The patient start of care (SOC) was 7/23/24. The Bereavement Risk Assessment was not completed within 5 days of SOC. The Initial Bereavement Risk Assessment was completed late on 8/16/24.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 105 words
“Upon patient record review, 2 of 14 (Patients #6,7) did not have evidence the plan of care (POC) must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #6: The CTI and Nursing Comprehensive indicated patient was using oxygen at start of care (4/3/25). There was an order for oxygen on 4/11/25. Oxygen directions not included on the POC. Corrected on site. Patient #7: The POC DME listed O2 concentrator and the Nursing Comprehensive indicated patient was using oxygen at start of care (3/11/25). Oxygen directions not listed on POC. Corrected on site.”
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Content of plan of care (42 CFR 418.56(c)(5))
The inspectors’ words, 95 words
“Upon patient record review, 2 of 14 (Patients #2,10) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #2: The record indicated this patient has gel cushion, hospital bed w/side rails, LAL mattress, O2 concentrator. This patient does not have these items or needs this equipment. Corrected on site. Patient #10: The record reflected this patient uses walking sticks for ambulation assist. This item is not include on the POC. Corrected on site.”
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Authentication (42 CFR 418.104(b))
The inspectors’ words, 105 words
“Upon patient record review, 1 of 14 (Patient #2) did not have evidence that all entries are legible, clear, complete, and appropriately authenticated and dated in accordance with the organizations policies and procedures and currently accepted standards of practice. Electronic signatures are acceptable as long the hospice is following appropriate safeguards to prevent unauthorized access to the patient records. Patient #2: Agency not following Policy for Corrections to Medical Records (Ref 13006). The election statement had a cross over mark on physician choice. There was no signature/date next to correction per policy. All documents in the record should be appropriately authenticated according to agency policy.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 4, 2025 | Reaccreditation inspection by the Accreditation Commission for Health Care | 5 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 8, 2022.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11 nurse care minutes per routine home care day, 8.6% of skilled nursing minutes at weekends and a visit near death for 82.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 65% at home, 29% in assisted living, 2% in a nursing facility, 4% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 11.0 min |
| Skilled nursing minutes at weekends | 8.6% |
| Visits near death | 82.7% of patients who died |
Who owns it?
- Empres Hospice, LLC owns 100% directly since Oct 31, 2021.
- Empres Financial Services LLC and Eden Healthcare Management, LLC run it.
- 6 owners or officers are people: Jennifer Christianson (managing employee (on the payroll), 100%); Colette A Gomez-Kirchhoff (managing employee (on the payroll), 100%); Jamie Brown (corporate officer, 100%); Nicole May (managing employee (on the payroll), 100%); Michael J Miller (corporate officer, 100%); Brent Weil (corporate officer, 0%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Empres Healthcare Group Inc. | Owns 5% or more through other companies | 100% | Oct 31, 2021 |
| Empres Home and Hospice LLC | Owns 5% or more through other companies | 100% | Oct 31, 2021 |
| Greatbanc Trust Company | Other role (CMS gives no detail) | 100% | Oct 31, 2021 |
| Midcap Financial Trust | Holds 5% or more security interest | 100% | Oct 31, 2021 |
| Empres Financial Services LLC | Runs it (operational or managerial control) | 100% | Oct 31, 2021 |
| Empres Financial Services LLC | Other role (CMS gives no detail) | 100% | Oct 31, 2021 |
| Empres Hospice, LLC | Owns 5% or more directly | 100% | Oct 31, 2021 |
| Eden Healthcare Management, LLC | Runs it (operational or managerial control) | 100% | Jan 1, 2023 |
| Empres Healthcare Group, Inc. Employee Stock Ownership Trust | Owns 5% or more through other companies | 100% | Oct 31, 2021 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 91% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 96.23% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 52.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 10 hospices CMS’s data show serving patients in ZIP code 59718, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 1.5; this one had 5.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Enhabit Hospice of Bozeman | 1 |
| Stillwater of Hospice | 1 |
| Eden Hospice This hospice | 5 |
| Hospice of St Peters Comm Hosp | 3 |
| Livingston Hospice Care | 1 |
| Big Sky Hospice | 4 |
| Compassus Hospice Helena | 2 |
| Trek Healthcare | 0 |
| Senior Solutions Inc. | 62 |
| Honeybee Hospice, LLC | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.