Hearth Record

Clark Fork Valley Hospital Hospice

A hospice in Plains, Montana 59859

10 Kruger Rd, Plains, Montana 59859. (406) 826-4863.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 4 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Dec 6, 2023: a recertification inspection by the state.

4 deficiencies cited in the last three years.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

When those deficiencies happened

4 deficiencies in 1 month of the last 36. Last cited Dec 2023. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

4 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Dec 6, 2023: recertification inspection by the state4 deficiencies
  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 115 words

    “Based on interview and record review, the agency failed to ensure the treatment need for an intraperitoneal indwelling catheter and drainage system was included in the plan of care for 1 (#10) of 14 sampled patients. This deficient practice had the potential to affect the services provided for the patients intraperitoneal drainage system. Findings include: Review of patient #10s Initial Plan of Care, with a certification period 10/30/23 to 1/27/24, failed to include the care and services required for management of the patients intraperitoneal drainage system. During an interview on 12/5/23 at 3:30 p.m., staff member B stated it was the expectation that all patient treatments should be updated on the patients plan of care.”

    Rule L0549. Standard-level.

  • Prevention (42 CFR 418.60(a))

    The inspectors’ words, 860 words

    “Based on observation, interview, and record review, the agency failed to ensure staff maintained sterile technique during a procedure to drain peritoneal fluid with an Aspira indwelling intraperitoneal drainage system (an indwelling intraperitoneal drain is a thin tube placed into the abdomen which is used long-term to remove excess fluid from the abdomen while at home); and failed to ensure staff maintained a sterile technique during the dressing change of the intraperitoneal drainage site for 1 (#10) of 14 sampled patients. This deficient practice had the potential to increase the risk of an infection for this patient. Findings include: 1. During an observation on 12/5/23 at 12:15 p.m., staff member E prepared a sterile site to drain fluid from patient #10s abdomen using the Aspira peritoneal drainage system. Staff member E donned a pair of sterile gloves and then removed the tape which was holding the drainage tubing to the patients abdomen. She then opened an alcohol prep pad which was in the sterile field and used it to clean the tubing hub. She then attached the drainage kit to the patients indwelling peritoneal catheter. Staff member E then proceeded to complete the procedure. Staff member E contaminated the sterile procedure by failing remove the contaminated gloves and don a new pair of sterile gloves after she removed the unclean tape and handling the uncleaned catheter tubing prior to cleaning the drainage hubs and attaching the drainage bags. During an interview on 12/5/23 at 1:30 p.m., staff member E stated she was not certain if she had contaminated the sterile drainage procedure by removing the dirty dressing while wearing the sterile gloves and not changing those gloves before cleaning and connecting the sterile drain hubs. During an interview on 12/5/23 at 3:30 p.m., staff member B stated the procedure for cleaning and connecting the drainage system for a patient with an indwelling peritoneal catheter should be completed using sterile technique to limit the potential for contamination and infection. 2. During an observation on 12/5/23 at 12:45 p.m., staff member E utilized the same contaminated sterile field which was used earlier to drain the patients peritoneal fluid. Staff member E placed two opened packets of gauze for the dressing and an alcohol prep pad on the sterile field. She then donned a pair of sterile gloves and removed the old dressing from patient #10s abdomen. Staff member E then cleansed the site and the catheter tubing with the alcohol prep pad and applied the dressing over the wound site. Staff member E did not remove her contaminated gloves and don a new pair of sterile gloves after removing the dirty dressing. Staff member E failed to maintain a sterile technique while applying the clean dressing. During an interview on 12/5/23 at 1:30 p.m., staff member E stated she was not certain if she had contaminated the indwelling peritoneal catheter insertion site during the dressing change when removed the dirty dressing using the sterile gloves and not changing those gloves to a new pair of sterile gloves before cleaning the site and applying the clean dressing. During an interview on 12/5/23 at 3:30 p.m., staff member B stated the procedure for cleaning and applying a clean dressing over the catheter insertion site for a patient with an indwelling peritoneal catheter should be completed utilizing sterile technique to limit the potential for infection. Review of patient #10s Aspira Drainage System Patient Guide on How to Care For and Dress Your Aspira Drainage Catheter, showed: “;a. Carefully remove the clear dressing, gauze and split catheter pad from your catheter. b. Wash your hands with warm soapy water. Scrub for one full minute. Rinse. Dry using a clean towel or clean paper towels. c. Peel open the pouch with the dressing kit. NOTE: Do not touch any unclean surface such as your skin, clothing, or furniture with your gloves. d. Remove the gloves from the pouch. e. Pick up one glove at the cuff end and place it on your hand. Pick up the second glove with the newly gloved hand and place it on your other hand. f. Remove the blue CSR wrap from the pouch and place it on the clean workspace. Pull on the corner sticking out of the edge of the sheet to open it. g. Lay the sheet flat so you can see the dressing supplies. h. Clean the skin around the catheter exit site with an alcohol pad. i. Place the split catheter pad on the skin around the catheter. j. If you change your dressing every time you drain, coil the catheter on top of the pad. If you change your dressing less often than you drain, lay the catheter down toward your waist. k. Place gauze over the top of the catheter. l. Hold gauze, catheter and split pad in place with one hand. Remove the inner rectangle from the dressing, then remove the printed backing. Place the clear dressing over the catheter and gauze. Make sure the dressing sticks to the skin around the gauze. Remove the paper edge from the dressing and smooth down the dressing edges. Be careful, the clear dressing is very sticky.””

    Rule L0579. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(1))

    The inspectors’ words, 128 words

    “Based on interview and record review, the agency failed to ensure a plan of care was developed for the hospice aide to follow when providing care for 1 (#3) of 14 sampled patients. Findings include: During an interview on 12/5/23 at 1:04 p.m., staff member D stated the hospice aide care plan had not been developed prior to the aide providing care to patient #3. Staff member D stated the nurse would have given verbal instructions to the aide for the care to be provided. Review of patient #3’s medical record showed aide home visits were completed on 5/4/23, 5/1/23, 5/18/23, 5/25/23, and 6/1/23. Patient #3’s aide care plan showed it was developed on 6/7/23. The agency failed to develop an aide care plan prior to home visits.”

    Rule L0625. Standard-level.

  • Label dispose storage drugs (42 CFR 418.106(e)(2)(i))

    The inspectors’ words, 838 words

    “Based on observation, interview, and record review, the agency failed to ensure staff safely disposed of a controlled narcotic of a used fentanyl patch for 1 (#10) of 14 sampled patients. This deficient practice had the potential to increase the patients risk for improper use of controlled narcotics. Findings include: Review of patient #10s Initial Plan of Care, with a certification period 10/30/23 to 1/27/24, showed: “;Problem: Risk for injury - environmental safety related to opioid abuse. Goal(s): Potential home safety hazards will be corrected... Intervention(s): [Skilled Nurse] to reconcile controlled medication count at each [Skilled Nurse] visit. - Assign to: Skilled Nurse; Supply limited quantity of controlled medications. - Assign to: Physician; Educate patient/caregiver to store narcotics in original container inside lockbox. [Sister] will be the only person allowed to administer to patient...” During an observation on 12/5/23 at 1:00 p.m., staff member E removed patient #10s fentanyl patch from his back, folded the patient in half, and then disposed of the patch in the patients bedroom garbage can. Staff member E then left the garbage for the patient to take out. During an interview on 12/5/23 at 1:30 p.m., staff member E stated patient #10 had a history of opioid misuse and they kept his controlled medications in a locked box at the house and his sister was the only person with access to the locked box. Staff member E stated she disposed of the used fentanyl patch in the garbage in the patients room and then the patient would take that garbage outside to the garbage bin. She stated she was not concerned about the way she disposed of the fentanyl patch, stating there was no medication remaining on the used fentanyl patch after three days of use ¹. During an interview on 12/5/23 at 3:30 p.m., staff member B stated a used fentanyl patch could still have residual amount of medication remaining on the patch to cause harm if ingested. She stated throwing the patch in the patients garbage and leaving the garbage for the patient to take out later increases the patients risk for misuse of the medication and creates other environmental risk factors. Staff member stated staff should follow the agencys policy and procedure for the destruction of the used fentanyl patch. Review of the agencys Policy and Procedure titled Controlled Drugs in Patients Home, with a revision date of 9/2023, showed: “;...5. Disposal of narcotics shall occur in the patient’s home unless the client or immediate family refuses. Medications permanently disposed of in safe manner according to the Home Medication Disposition Record. Tubings, cassettes, or other narcotic delivery systems will be emptied of medication, if possible, and placed in a biohazard container. The attending nurse and family member or authorized caregiver shall sign the disposal record...” Review of the agencys Home Medication Disposition Record, showed: “;Follow your medication prescriber’s instructions and use all medications as instructed. If you do not use all of your prescribed or over-the-counter medication, you can take a few small steps to make a huge impact in safeguarding lives and protecting the environment by disposing of unused medicines properly: 1. Do Not Flush prescription drugs down the toilet unless the label or accompanying patient information specifically instructs doing so. 2. Be Proactive and Dispose of Unused Medication In Household Trash. When discarding unused medications, ensure you protect children and pets from potentially negative effects: • Pour medication into a sealable plastic bag. If medication is a solid (pill, liquid capsule, etc.), crush it or add water to dissolve it. • Add kitty litter, sawdust, coffee grounds (or any material that mixes with the medication and makes it less appealing for pets and children to eat) to the plastic bag. • Seal the plastic bag and put it in the trash. • Remove and destroy ALL identifying personal information (prescription label) from all medication containers before recycling them or throwing them away...” Citation: ¹ Commissioner, O. of the. (5/18/2023). Make sure fentanyl patches are stored, used and disposed of properly. U.S. Food and Drug Administration. https://www.fda.gov/consumers/consumer-updates/accidental-exposures-fentanyl-patches-continue-be-deadly-children#:~:text=How%20to%20Dispose%20of%20Fentanyl,the%20medicine%20in%20the%20patch. ¹ How to Dispose of Fentanyl Patches: ...Even after a patch is used, there is enough fentanyl left to cause illness, overdose or death in babies, children, pets and others who are accidentally exposed to the medicine in the patch. Thats why the drug comes with special instructions on how to dispose of used or leftover patches. The FDA recommends promptly disposing of used patches by folding them in half with the sticky sides together, and then flushing them down a toilet. Patches should not be placed in the household trash, where children or pets can find them. Children may find lost, discarded or improperly stored patches and ingest them or stick them on themselves or others. The FDA has included fentanyl patches on a list of medicines that should be flushed down a toilet because they could be especially harmful, and possibly fatal, in a single dose if used by someone other than the person for whom the medicine was prescribed.”

    Rule L0694. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Dec 6, 2023Recertification inspection by the state4 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Nov 14, 2001.
  • Ownership: other.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 11.7 nurse care minutes per routine home care day, 4.4% of skilled nursing minutes at weekends and a visit near death for 93.8% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day11.7 min
Skilled nursing minutes at weekends4.4%
Visits near death93.8% of patients who died

Who owns it?

  • Plains Hospital Corporation owns 100% directly since Jun 14, 1993.
  • 15 owners or officers are people: Gregory S Hanson (corporate officer, 7.7%); Brian Meaden (corporate director, 7.7%); Bina Eggensperger (corporate director, 7.7%); Katrina F Culmer (corporate director, 7.69%); Erin Mccarthy (corporate director, 7.69%); Michael R Baxter (corporate director, 7.69%); Erika Lawyer (corporate director, 7.69%); Jeanine Gentry (corporate officer, 7.69%); Virginia Holland (corporate director, 7.69%); Lisa Eberhardt (corporate officer, 7.69%); Carla A Neiman (corporate officer, 7.69%); Trista Feist Brown (corporate director, 7.69%); Richard Moris Ingle (corporate director, 7.69%); Gregory S Hanson (managing employee (on the payroll)); Carla A Neiman (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Plains Hospital CorporationOwns 5% or more directly100%Jun 14, 1993

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 57.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold8 of 10

How does it compare nearby?

  • There aren’t enough hospices serving patients in ZIP code 59859 to compare.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

1 compared
PlaceDeficiencies, 3 years
Clark Fork Valley Hospital Hospice This hospice4

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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