Glendive Medical Center Hospice
A hospice in Glendive, Montana 59330
1221 E Ames Ave, Glendive, Montana 59330. (406) 345-3395.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 2 hospices serving ZIP code 59330 had 2.5.
The last inspection on record was on Feb 12, 2025: a recertification inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 12, 2025: recertification inspection by the state2 deficiencies
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EP Training Program (42 CFR 418.113(d)(1))
The inspectors’ words, 131 words
“Based on interview and record review, the agency failed to provide an emergency preparedness training based on their established emergency plan, risk assessment, policy and procedures, and communication plan upon hire and biennially for 5 (staff members A, B, D, E, and F ) of 5 sampled staff members. Findings include: During an interview on 2/12/25 at 2:59 p.m., staff member A stated the agency did not have employee education for emergency preparedness based on the risk assessment for the hospice agency. She stated the education provided to employees was more specific to an inpatient setting. Review of employee personnel records, on 2/12/25, for staff members A, B, D, E, and F showed no initial on-boarding or biennial emergency preparedness training based on the agencys established emergency plan and risk assessment.”
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Licensed professional services (42 CFR 418.62(a))
The inspectors’ words, 235 words
“Based on interview and record review, the agency failed to ensure 3 (staff members D, E, and F) of 5 sampled staff members, were currently certified in Basic Life Support (BLS), as per their job descriptions and requirements of the agency. Findings include: Review of staff member D’s job description, dated 4/16/24, showed under Education and Experience, “Current BLS certification.” Review of staff member D’s personnel file, on 2/12/25, showed her BLS certification had expired on 8/2024. Review of staff member E’s job description, dated 2/25/21, showed under Minimum License Requirement, “Current BLS certification required.” Review of staff member E’s personnel file, on 2/12/25, showed her BLS certification had expired on 1/2025. Review of staff member F’s job description, dated 4/16/24, showed under Education and Experience, “Basic Life Support required.” Review of staff member F’s personnel file, on 2/12/25, showed no BLS certification upon hire or thereafter was on file. During an interview on 2/12/25 at 2:20 p.m., staff member A stated when staff member F was hired, the hospital was down two positions in Human Resources and staff member F’s BLS certification was not done upon hire. Staff member A stated nurses were responsible for renewing their BLS certifications, but the agency needs to keep up on the recording of their completion also. She stated the agency was looking for BLS education/certification classes as soon as possible for staff members D, E, and F.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 12, 2025 | Recertification inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 15, 1997.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 20.5 nurse care minutes per routine home care day, 3.9% of skilled nursing minutes at weekends and a visit near death for 87.5% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 27% at home, 73% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 20.5 min |
| Skilled nursing minutes at weekends | 3.9% |
| Visits near death | 87.5% of patients who died |
Who owns it?
- Billings Clinic Specialty Supplies and Services, LLC runs it.
- 16 owners or officers are people: A’lynn Shields (corporate director); Maria Buniel (corporate director); Parker A Powell (managing employee (under contract)); Parker A Powell (corporate officer); Jill Domek (managing employee (on the payroll)); Lesley Gibbs (corporate director, 0%); Wendy Mintz (runs it (operational or managerial control)); Randy H Thompson (corporate director, 0%); Joseph M Leal (corporate director); Clifford Reske (managing employee (on the payroll)); Clifford Reske (runs it (operational or managerial control)); Chrystal Lynn Potter (corporate director); Janette Bogar (corporate director); Troy D Myers (corporate director); William Robinson (corporate officer); William Robinson (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Billings Clinic Specialty Supplies and Services, LLC | Runs it (operational or managerial control) | 0% | Sep 1, 2013 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 91.84% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 48.1% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 2 hospices CMS’s data show serving patients in ZIP code 59330, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2.5; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Glendive Medical Center Hospice This hospice | 2 |
| Hospice of St Peters Comm Hosp | 3 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.