Vitalcaring Group
A hospice in Flowood, Mississippi 39232
344 Keyway Drive, Suite C, Flowood, Mississippi 39232. (601) 605-3881.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 15 hospices serving ZIP code 39232 had 0.
The last inspection on record was on Sep 9, 2024: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 8, 2024: complaint inspection by the state2 deficiencies
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Rights of the patient (42 CFR 418.52(c)(1))
The inspectors’ words, 401 words
“Based on staff interview, medical record review, facility policy and procedure review, and review of the Assisted facilitys document “;Facility Delivery Log” the facility failed to provide medications ordered by the hospice physician in a timely manner to control symptoms related to the terminal illness for one (1) of three (3) medical records reviewed; Patient #1 Findings Include: During interview with Regional Administrator on 08/08/2024 at 1:00 p.m., it was confirmed the facility failed to provide two (2) medications the hospital physician ordered on 04/20/2024 for control of symptoms and conditions related to the terminal illness for Patient #1 until 04/22/2024. Review of Patient #1s medical record document titled, “;Visit Note Report”, dated 04/20/2024, in-home time began 04/20/2024 at 12:25 a.m., revealed an additional visit (PRN) visit was made by Registered Nurse (RN) #2 for a report of hallucinations and a possible Urinary Tract Infection (UTI). RN #2 also documented a report of an unwitnessed fall on 04/20/2024 with no injury. After assessment and report to the hospice physician, RN #2 obtained medication orders from the Hospice Medical Director/Physician for Macrobid 100 milligrams (mg); one (1) tablet by mouth two (2) times a day for seven (7) days on 04/20/2024 at 12:24 a.m. Haloperidol 1.0 mg; one (1) to two (2) tablets by mouth every three (3) hours as needed for agitation was also ordered by the Hospice Medical Director on 04/21/2024 at 10:56 a.m. Continued review of Patient #1s medical record document “;Facility Delivery Log” revealed Nitrofurantoin 100mg Cap and Haloperidol 1mg Tablet was delivered to the Assisted Living Facility by Pharmacy #2 on 04/22/2024 and signed for by Licensed Practical Nurse (LPN) #1. Review of facility policy and procedure, “;Scope of Services”, policy #LD.1, Revised Date 03/24/24, revealed, “;...Procedure...XVI. The Following services must be available 24 hours, 7 days a week...C. Medical supplies including drugs and biologicals...” Review of facility policy and procedure, “;Pain and Symptom Management”, policy #PC.135, Revised 10/20/2022, revealed, “;...Policy...II. The Hospice will respect the patients right to receive effective pain management and symptom control for conditions related to the terminal illness...Procedure...IX. When mediation changes occur in relation to pain and symptom management, timely follow up by the nurse will be made to determine the effectiveness of those changes...” During the exit conference on 08/08/2024 at 3:30 p.m. with Regional Administrator and Branch Director, survey findings were discussed, and no further documentation was submitted for review.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 216 words
“Based on staff interview, medical record review, and facility policy and procedure, the facility failed to provide nutritional supplements as ordered by the hospice physician on 02/06/2024 and 04/10/2024 to meet the nutritional needs of the patient until 04/20/2024 for one (1) of three (3) medical records reviewed; Patient #1 Findings Include: During an interview with the Regional Administrator on 08/08/2024 at10:30 a.m., it was confirmed the facility failed to provide nutritional supplement as ordered on 02/06/2024 and 04/10/2024 until 04/20/2024. Review of Patient #1s medical record revealed an ordered dated 02/06/2024 at 2:13 P.M.” for Chocolate Ensure twice (2) a day (BID) and on 04/10/2024 at 12:34 p.m. Ensure/Boost supplement was ordered daily as needed when pt doesnt eat meal due to decrease appetite further review reveals the nutritional supplements were not delivered until 04/20/2024. Review of the facilitys policy and procedure title, “;Scope of Services”, policy #LD.1, Revised Date 03/24/24, revealed, “;...Procedure...XV. Medical supplies...related to the palliation and management of the terminal illness and related conditions, as identified in the Hospice Plan of Care, must be provided by the Hospice while the patient is under hospice care...” During the exit conference on 08/08/2024 at 3:30 p.m. with Regional Administrator and Branch Director, survey findings were discussed, and no further documentation was submitted for review.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Sep 9, 2024 | Complaint inspection by the state | No deficiencies cited |
| Aug 8, 2024 | Complaint inspection by the state | 2 deficiencies cited |
| May 15, 2024 | Recertification inspection by the state | No deficiencies cited |
Is it certified?
- Medicare-certified hospice since Sep 9, 2014.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 2 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 14.1 nurse care minutes per routine home care day, 7.4% of skilled nursing minutes at weekends and a visit near death for 87.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 49% at home, 34% in assisted living, 15% in a nursing facility, 2% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 14.1 min |
| Skilled nursing minutes at weekends | 7.4% |
| Visits near death | 87.4% of patients who died |
Who owns it?
- Tvg Np Homecare Acquisition, Inc. owns 100% directly since Dec 29, 2021.
- 4 owners or officers are people: Chris Walker (corporate officer, 0%); Janice Riggins (corporate officer, 0%); Chad W Blalack (corporate officer); Chad W Blalack (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Tvg Np Homecare Acquisition Holdings, Inc. | Owns 5% or more through other companies | 100% | Dec 29, 2021 |
| Tvg Np Homecare Sponsorco, LP | Owns 5% or more through other companies | 100% | Dec 29, 2021 |
| Tvg Np Homecare Acquisition Intermediate, Inc. | Owns 5% or more through other companies | 100% | Dec 29, 2021 |
| Tvg Np Homecare Topco, Gp, LLC | Owns 5% or more through other companies | 100% | Dec 29, 2021 |
| Tvg Np Homecare Acquisition, Inc. | Owns 5% or more directly | 100% | Dec 29, 2021 |
| Tvg Np Homecare Topco, LP | Owns 5% or more through other companies | 100% | Dec 29, 2021 |
| Vistria Fund III LP | Owns 5% or more through other companies | 34% | Dec 29, 2021 |
| Nautic Partners Ix, LP | Owns 5% or more through other companies | 32% | Dec 29, 2021 |
| Nautic Partners Ix-A LP | Owns 5% or more through other companies | 18% | Dec 29, 2021 |
| Vistria Fund III (Ft) LP | Owns 5% or more through other companies | 16% | Dec 29, 2021 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 83% rated it 9 or 10 out of 10, and 85% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 68.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 15 hospices CMS’s data show serving patients in ZIP code 39232, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 0; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Accentcare Hospice & Palliative Care of Ms | 6 |
| Compassus-Jackson | 6 |
| Enhabit Hospice of Central Ms | 0 |
| Vitalcaring Group This hospice | 2 |
| Baptist Hospice-Golden Triangle | 0 |
| Arden of Central Mississippi, LLC | 0 |
| Homecare Hospice, LLC DBA Legacy Hospice of the South | 1 |
| Pax Hospice | 0 |
| St Joseph Hospice of West Mississippi, LLC | 0 |
| Gentiva | 12 |
| Adoration Home Health and Hospice Care Mississippi | 0 |
| Acg Hospice-Vicksburg | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.