Hearth Record

Aseracare Hospice

A hospice in Savannah, Missouri 64485

301 E. Price, Suite B, Savannah, Missouri 64485. (816) 324-1250.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 12 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

12 deficiencies cited in the last three years

The middle of the 7 hospices serving ZIP code 64485 had 8.

The last inspection on record was on Jun 6, 2024: an initial inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

12 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jun 6, 2024: initial inspection by the Accreditation Commission for Health Care12 deficiencies
  • Arrangement with Other Facilities (42 CFR 418.113(b)(5))

    “Upon observation, there was no evidence of contracts/agreements with other facilities/agencies/hospices to receive patients in the event the hospice cannot provide care to their patients during an emergency. Corrected on site.”

    Rule E0025. Standard-level.

  • Primary/Alternate Means for Communication (42 CFR 418.113(c)(3))

    “Upon observation, there was no evidence the Emergency Plan communication plan must includes a primary and alternate means for communicating with hospice’s employees. Corrected on site.”

    Rule E0032. Standard-level.

  • Timeframe for completion of assessment (42 CFR 418.54(b))

    “Upon patient record review 1 of 19 (Patient #13) did not have evidence in the patient record that the hospice interdisciplinary group, in consultation with the individual’s attending physician (if any), completed the comprehensive assessment no later than 5 calendar days after the election of hospice care. Patient #13: SOC date 10/7/2022, Spiritual assessment occurred on 10/27/2022, Psychosocial assessment occurred on 10/13/2022.”

    Rule L0523. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 153 words

    “Upon patient record review, 3 of 19 (Patient #5, #6, #7) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #5: Medication profile dated 5/20/2024 included Polyethylene Glycol 17Gm oral powder Q8Hr PO PRN Constipation. No evidence of a diluent. Corrected on site. Patient #6: On home visit to pt. in SNF, the hospice medication profile did not match the SNF MAR as oxygen was included on hospice profile but not SNF MAR. SNF was administering the O2. Patient #7: On home visit to pt. in SNF, hospice medication profile contained Atorvastatin however, the SNF had discontinued the medication.”

    Rule L0530. Standard-level.

  • Content of comprehensive assessment (42 CFR 418.54(c)(7))

    The inspectors’ words, 95 words

    “Upon patient record review, 2 of 19 (Patient #13,#17,) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #13: SOC date 10/7/2022, bereavement assessment completed 7/21/2023. Patient #17: SOC 12/13/2023, bereavement assessment completed 12/27/2023.”

    Rule L0531. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 192 words

    “Upon patient record review, 4 of 19 (Patient #4, #5,#17, #18) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #4: On SOC assessment MSW identified no identification of funeral arrangements, no evidence on POC for problem/intervention/goals for funeral planning. Corrected on site. Patient #5: On SOC assessment MSW identified no identification of funeral arrangements, no evidence on POC for problem/intervention/goals for funeral planning. Corrected on site. Patient #17: On SOC assessment MSW identified no identification of funeral arrangements, no evidence on POC for problem/intervention/goals for funeral planning. SN on SOC assessment identifies dysphagia and admission after aspiration pneumonia. No evidence on the POC of problem/intervention/goals for dysphagia/risk of aspiration. Patient #18: SN SOC assessment identifies nausea as significantly affects pt. Diagnosis CA Liver, bile duct. No evidence on POC for problem/interventions/goals for nausea.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    “Upon patient record review, 1 of 19 (Patient #5) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #5: Order dated 5/20/2024 included Polyethylene Glycol 17Gm oral powder Q8 hr. PO PRN Constipation. No evidence of a diluent. Corrected on site.”

    Rule L0549. Standard-level.

  • Coordination of services (42 CFR 418.56(e)(2))

    “Upon client record review, 1 of 19 (Patient #4) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #4: Order for SN visits dated 4/28/2024 included SN 3x 8 weeks, week of 4/28/2024 visits occurred 4/29 and 5/2/2024, with no evidence of a missed visit for the 3rd visit ordered.”

    Rule L0555. Standard-level.

  • Competency evaluation (42 CFR 418.76(c))

    The inspectors’ words, 160 words

    “Upon personnel record review, 1 of 13 (Personnel #9) did not have evidence in the personnel file that the following competency assessment was performed by the aide with a patient: (This standard applies to all Hospice Aides providing care/service who are directly employed by the hospice or through a contractual agreement.) ·Communication skills, including the ability to read, write, and verbally report clinical information to patients, caregivers, and other hospice staff. ·Reading and recording temperature, pulse, and respiration ·Safe transfer techniques and ambulation. ·Normal range of motion and positioning ·Appropriate and safe techniques in personal hygiene and grooming that include-- ·(A) Bed bath ·(B) Sponge, tub, and shower bath The other subject areas in this section may be evaluated through written examination, oral examination or after observation of a Hospice Aide with a patient. Employee #9: Competency assessment for bed bath, sponge/tub and shower were not observed with a PT or pseudo pt. competency form has “sim” marked for simulation.”

    Rule L0615. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(1))

    The inspectors’ words, 145 words

    “Upon patient record review, 1 of 19 (Patient #18) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient #18: SN at SOC placed fall precautions on full comprehensive POC, no evidence on aide assignment of fall precautions.”

    Rule L0625. Standard-level.

  • Level of activity (42 CFR 418.78(e))

    “Upon observation, there was no evidence the annual report documents the use of volunteers providing day to day administrative and/or direct patient care services in an amount that, at a minimum, equals 5 percent of the total patient care hours of all paid hospice employees and contract personnel. Report for 12/2023 equaled 2.89%.”

    Rule L0647. Standard-level.

  • Coordination of services (42 CFR 418.112(e)(3))

    The inspectors’ words, 119 words

    “Upon patient record review, 2 of 19 (Patient #6, #8) did not have evidence that the hospice provided the following information: • The most recent hospice plan of care specific to each patient • Hospice election form and any Advance Directives specific to each patient • Physician certification and recertification of the terminal illness specific to each patient • Names and contact information for hospice personnel involved in hospice care of each patient • Instructions on how to access the hospice’s 24-hour on-call system • Hospice medication information specific to each patient • Hospice physician and attending physician (if any) orders specific to each patient Patient #6: Last updated POC dated 4/16/2024. Patient #8: Last updated POC dated 4/16/2024”

    Rule L0781. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 6, 2024Initial inspection by the Accreditation Commission for Health Care12 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Dec 16, 1994.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.3 nurse care minutes per routine home care day, 9.9% of skilled nursing minutes at weekends and a visit near death for 95.4% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 32% at home, 3% in assisted living, 63% in a nursing facility, 1% in a skilled nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day13.3 min
Skilled nursing minutes at weekends9.9%
Visits near death95.4% of patients who died

Who owns it?

  • Homecare Preferred Choice, Inc. owns 100% directly since Jun 1, 2020.
  • 14 owners or officers are people: Jennifer Chappell (managing employee (on the payroll), 100%); Jennifer Chappell (runs it (operational or managerial control), 100%); Marcus Macip (corporate officer); Marcus Macip (corporate director); Kimberly Seymour (corporate officer); Bridget R Kaigler (managing employee (on the payroll)); Bridget R Kaigler (runs it (operational or managerial control)); Richard A Burke (managing employee (under contract)); Joni Babineaux (corporate officer); Kristina J Braud (managing employee (on the payroll)); Kristina J Braud (runs it (operational or managerial control)); Jeanne Shingleton (corporate officer); Joshua Lee Proffitt (corporate officer); Joshua Lee Proffitt (corporate director).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Unitedhealth Group IncorporatedOwns 5% or more through other companies100%Aug 14, 2025
Amedisys Inc.Owns 5% or more through other companies100%Jun 1, 2020
Amedisys Hospice, L.L.C.Owns 5% or more through other companies100%Jun 1, 2020
Amedisys Holding LLCOwns 5% or more through other companies100%Jun 1, 2020
Homecare Preferred Choice, Inc.Owns 5% or more directly100%Jun 1, 2020

What do families say?

  • Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 81% would definitely recommend it.
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 84% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 53 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 7 hospices CMS’s data show serving patients in ZIP code 64485, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 8; this one had 12.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 7 hospices CMS lists serving ZIP code 64485
PlaceDeficiencies, 3 years
Aseracare Hospice This hospice12
Mosaic Life Care Hospice3
Three Oaks Hospice3
Gentiva8
Three Rivers Hospice3
Freudenthal Hospice9
Traditions Hospice of Blue Springs, LLC10

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 8, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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