Hearth Record

Premier Hospice, LLC

A hospice in Bastrop, Louisiana 71220

1513 Texas Avenue, Bastrop, Louisiana 71220. (318) 556-1999.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

1 deficiency cited in the last three years

The middle of the 12 hospices serving ZIP code 71220 had 1.

The last inspection on record was on Jul 9, 2026: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Sep 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 4, 2024: complaint inspection by the state1 deficiency

  • Coordination of services (42 CFR 418.56(e)(3))

    The inspectors’ words, 419 words

    “Based on record review, and interview, the hospice agency failed to ensure patient with wounds had documented weekly wound assessments for 1 (#1) of 3 (#1-#3) 3 patients reviewed for wound care. Findings: Patient #1 Review of the agency’s policy with a revision date of 04/09/2024 titled, “Wound Care”, Section titled “;Assessment and evaluation”, revealed in part: · “Documentation: Detailed documentation of wound assessments, treatments, and patient responses should be maintained in the medical record” Record review revealed patient#1 was admitted to the provider on 03/19/2024 with a primary diagnosis of malignant neoplasm of meninges along with diagnoses of aphasia following cerebral infarction, epilepsy, dependence on wheelchair, neoplasm related pain, nausea, shortness of breath, and hemiplegia affecting dominant side. Review of the initial skin assessment revealed there were multiple cancerous nodules to the scalp. The most recent certification period was from 06/13/2024 to 09/10/2024. The plan of care for the certification period called for the following home visits: Skilled Nurse- 2 times weekly with 10 as needed (prn) visits Hospice Aide- 3 times weekly Record review revealed skilled nurse visits had been made twice weekly as directed by the plan of care (POC). S2RegisteredNurse (RN) provided the skilled nurse visits documentation from 06/13/2024-07/30/2024. Each skilled nurse visit showed a record of wound care being provided as directed by the POC with a brief description of the wound in the narrative section of the notes. The narrative notes revealed S2RN recorded the nodules had an odor with oozing but did not have any details of wound care provided. Review of the “;skin assessment” section of the nurses visit note had no record of the wound or nodules to the scalp of patient#1. On 09/03/2024 at 1:25 p.m. an interview with S2RN confirmed she performed skilled nurse visits for the month of July 2024. S2RN reported the nodules were all over the scalp of patient #1 and along the front of her forehead. She described them as being raised, with a foul odor and oozing blood at times. S2RN could not confirm she recorded a detailed wound assessment on each skilled nurse visit. On 09/04/2024 at 08:25a.m., an interview with S1DON confirmed detailed weekly skin assessments were not documented in the skin assessment section for patient #1. S1DON confirmed the documentation in the narrative section of the skilled nurse`s notes was not sufficient. S1DON reported the wound assessment should have been recorded in the skin assessment section of the skilled nurse`s notes for each visit the skilled nurse completed for patient#1.”

    Rule L0556. Standard-level. From a complaint.

All 2 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Jul 9, 2026Recertification inspection by the stateNo deficiencies cited
Sep 4, 2024Complaint inspection by the state1 deficiency cited

Is it certified?

  • Medicare-certified hospice since Sep 13, 2005.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.4 nurse care minutes per routine home care day, 2.5% of skilled nursing minutes at weekends and a visit near death for 87.9% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 60% at home, 5% in assisted living, 36% in a nursing facility.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day9.4 min
Skilled nursing minutes at weekends2.5%
Visits near death87.9% of patients who died

Who owns it?

  • Hospice Enterprises LLC owns 59.2% directly since Aug 15, 2005.
  • 6 owners or officers are people: Charles Gladney (owns 5% or more through other companies, 68.59%); Charles Gladney (corporate officer, 68.59%); Matthew Lyon (owns 5% or more through other companies, 27.41%); Charles Gladney (owns 5% or more directly, 16.31%); Charles Gladney (managing employee (on the payroll)); Matthew Lyon (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Hospice Enterprises LLCOwns 5% or more directly59.2%Aug 15, 2005

What do families say?

  • CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
  • In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 82% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
  • CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 71.91% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 35.2% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5Not rated
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold7 of 10

How does it compare nearby?

  • Of the 12 hospices CMS’s data show serving patients in ZIP code 71220, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 1; this one had 1.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 12 hospices CMS lists serving ZIP code 71220
PlaceDeficiencies, 3 years
Premier Hospice, LLC This hospice1
Passages Hospice2
Hospice Compassus -Monroe1
Louisiana Hospice and Palliative Care0
Acg Hospice0
Allegiance Hospice & Palliative Care1
St Joseph Hospice & Palliative Care of Monroe, LLC0
Heart of Hospice, LLC1
Elara Caring0
Caring Hands Hospice1
Crossroads Hospice, LLC3
Ascend Hospice Care, LLC2

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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