Hearth Record

Hospice of Southern Kentucky

A hospice in Bowling Green, Kentucky 42104

5872 Scottsville Road, Bowling Green, Kentucky 42104. (270) 746-9300.

CMS’s own record, on Care Compare

Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.

The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 8 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

8 deficiencies cited in the last three years

The middle of the 3 hospices serving ZIP code 42104 had 6.

The last inspection on record was on Mar 12, 2025: a recertification inspection by the state.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

8 deficiencies in 1 month of the last 36. Last cited Jan 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

8 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Jan 14, 2025: recertification inspection by the state8 deficiencies
  • Exit Signage (42 CFR NFPA 101)

    The inspectors’ words, 244 words

    “Based on record review and interview, it was determined the facility failed to install and maintain exit signage in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Record review, of the exit sign inspection log on 01/14/2025 at 11:45 AM, revealed the facility failed to visually inspect exit signage for operation of illumination monthly during November and December of 2024. Interview, on 01/14/2025 at 11:46 AM with the Maintenance Supervisor, revealed the facility was not aware the exit sign inspections were not documented for November and December of 2024. The finding was verified by the Maintenance Supervisor at the time of record review and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.2.10.1 Means of egress shall have signs in accordance with Section 7.10, unless otherwise permitted by 19.2.10.2, 19.2.10.3, or 19.2.10.4 7.10.9 Testing and Maintenance. 7.10.9.1 Inspection. Exit signs shall be visually inspected for operation of the illumination sources at intervals not to exceed 30 days or shall be periodically monitored in accordance with 7.9.3.1.3. 7.10.9.2 Testing. Exit signs connected to, or provided with, a battery-operated emergency illumination source, where required in 7.10.4, shall be tested and maintained in accordance with 7.9.3.”

    Rule K0293. Standard-level.

  • Hazardous Areas - Enclosure (42 CFR NFPA 101)

    The inspectors’ words, 207 words

    “Based on observation and interview, the facility failed to provide separation of hazardous areas from other areas in the facility in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. Findings include: Observation, during the building inspection tour on 01/14/2025 at 12:55 PM, revealed the Maintenance Area was over 50 square feet, used to store combustible materials such as cardboard boxes, and the door to the egress corridor would not self-close. Interview, on 01/14/2025 at 12:56 PM with the Maintenance Supervisor, revealed the facility was not aware a door closing device was required for the room. The finding was verified by the Maintenance Supervisor at the time of record review and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.3.2.1 Hazardous Areas. Any hazardous areas shall be safeguarded by a fire barrier having a 1-hour fire resistance rating or shall be provided with an automatic extinguishing system in accordance with 8.7.1 19.3.2.1.3 The doors shall be self-closing or automatic closing”

    Rule K0321. Standard-level.

  • Cooking Facilities (42 CFR NFPA 101)

    The inspectors’ words, 456 words

    “Based on observation and interview, it was determined the facility failed to have an approved design location under the Kitchen Hood Extinguishing System in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect one (1) of two (2) smoke compartments and kitchen staff. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Observation, during the building inspection tour on 01/14/2025 at 12:46 PM, revealed the stove, located on the cooking line in the kitchen, was not provided with an approved method that would ensure the appliance was returned to an approved design location after it had been moved for maintenance or cleaning. Interview, on 01/14/2025 at 12:47 PM with the Maintenance Supervisor, revealed the facility was not aware of the requirement for an approved method to ensure that appliances were returned to an approved design location after maintenance or cleaning and did not have a system in place currently. The finding was verified by the Maintenance Supervisor at the time of observation and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.3.2.5 Cooking Facilities. 19.3.2.5.1 Cooking facilities shall be protected in accordance with 9.2.3, unless otherwise permitted by 19.3.2.5.2, 19.3.2.5.3, or 19.3.2.5.4. 19.3.2.5.2* Where residential cooking equipment is used for food warming or limited cooking, the equipment shall not be required to be protected in accordance with 9.2.3, and the presence of the equipment shall not require the area to be protected as a hazardous area. 9.2.3 Commercial Cooking Equipment. Commercial cooking equipment shall be in accordance with NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, unless such installations are approved existing installations, which shall be permitted to be continued in service. Actual NFPA Standard: NFPA 96 Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations, (2011) 12.1.2 Installation. 12.1.2.1 All listed appliances shall be installed in accordance with the terms of their listings and the manufacturer’s instructions. 12.1.2.2* Cooking appliances requiring protection shall not be moved, modified, or rearranged without prior re-evaluation of the fire-extinguishing system by the system installer or servicing agent, unless otherwise allowed by the design of the fire extinguishing system. 12.1.2.3 The fire-extinguishing system shall not require reevaluation where the cooking appliances are moved for the purposes of maintenance and cleaning, provided the appliances are returned to approved design location prior to cooking operations, and any disconnected fire-extinguishing system nozzles attached to the appliances are reconnected in accordance with the manufacturer’s listed design manual. 12.1.2.3.1 An approved method shall be provided that will ensure that the appliance is returned to an approved design location.”

    Rule K0324. Standard-level.

  • Fire Alarm System - Testing and Maintenance (42 CFR NFPA 101)

    The inspectors’ words, 317 words

    “Based on observation and interview, it was determined the facility failed to have an approved design location under the Kitchen Hood Extinguishing System in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect one (1) of two (2) smoke compartments and kitchen staff. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Record review, of the facilitys fire alarm inspection reports for the 12-month period prior to the survey on 01/14/2025 at 11:47 AM, revealed the backup batteries in the fire alarm panel did not have documentation of a charger test and discharge test performed within the last year. Interview, on 01/14/2025 at 11:48 AM with the Maintenance Supervisor, revealed the facility was not aware the fire alarm batteries were missing documentation of testing on the fire alarm inspection report. The finding was verified by the Maintenance Supervisor at the time of record review and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.3.4 Detection, Alarm, and Communications Systems. 19.3.4.1 General. Health care occupancies shall be provided with a fire alarm system in accordance with Section 9.6. 9.6.1.3 A fire alarm system required for life safety shall be installed, tested, and maintained in accordance with the applicable requirements of NFPA 70, National Electrical Code, and NFPA 72, National Fire Alarm and Signaling Code, unless it is an approved existing installation, which shall be permitted to be continued in use. Actual NFPA Standard: NFPA 72 National Fire Alarm and Signaling Code, (2010) 14.4.2.2* Systems and associated equipment shall be tested according to Table 14.4.2.2. 14.4.5* Testing Frequency. Unless otherwise permitted by other sections of this Code, testing shall be performed in accordance with the schedules in Table 14.4.5, or more often if required by the authority having jurisdiction.”

    Rule K0345. Standard-level.

  • HVAC - Any Heating Device (42 CFR NFPA 101)

    The inspectors’ words, 277 words

    “Based on observation and interview the facility failed to maintain a fireplace in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. Findings include: Observation, during the building inspection tour on 01/14/2025 at 12:36 PM, revealed the fireplace located the front lobby did not have complete separation of the combustion system from the atmosphere of the occupied area and not vent connected to the outside of the facility. Interview, on 01/14/2025 at 12:37 PM with the Maintenance Supervisor, revealed the facility was unaware the fireplace wasnt installed as required. The finding was verified by the Maintenance Supervisor at the time of the observation and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.5.2.2* Any heating device, other than a central heating plant, shall be designed and installed so that combustible material cannot be ignited by the device or its appurtenances, and the following requirements also shall apply: (1) If fuel-fired, such heating devices shall comply with the following: (a) They shall be chimney connected or vent connected. (b) They shall take air for combustion directly from the outside. (c) They shall be designed and installed to provide for complete separation of the combustion system from the atmosphere of the occupied area. (2) Any heating device shall have safety features to immediately stop the flow of fuel and shut down the equipment in case of either excessive temperature or ignition failure.”

    Rule K0522. Standard-level.

  • Fire Drills (42 CFR NFPA 101)

    The inspectors’ words, 216 words

    “Based on record review and interview, the facility failed to ensure fire drills were conducted quarterly for each shift in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Record review, of the facility’s fire drill records for the 12-month period prior to the survey on 01/14/2025 at 11:30 AM, revealed the facility completed the fire drills for first (1st) and second (2nd) shifts on the same day for the second (2nd), third (3rd), and fourth (4th) quarters of 2024. Interview, on 01/14/2025 at 11:31 AM with the Maintenance Supervisor, revealed the facility was not aware that completing the fire drills on the same day for the quarter was not under varied conditions. The finding was verified by the Maintenance Supervisor at the time of record review and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 101 Life Safety Code, (2012) 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions.”

    Rule K0712. Standard-level.

  • Electrical Systems - Maintenance and Testing (42 CFR NFPA 101)

    The inspectors’ words, 328 words

    “Based on record review and interview, the facility failed to maintain the receptacles in patient areas in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Record review, of the receptacle testing records on 01/14/2025 at 12:40 PM, revealed non-hospital grade receptacles located in resident areas throughout the facility did not have annual retention and polarity testing documentation. Interview, on 01/14/2025 at 12:41 PM with the Maintenance Supervisor, revealed the facility was unaware the non-hospital grade receptacles in the resident areas required annual testing. The finding was verified by the Maintenance Supervisor at the time of record review and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 99 Health Care Facilities Code, (2012) 6.3.4.1 Maintenance and Testing of Electrical System. 6.3.4.1.1 Where hospital-grade receptacles are required at patient bed locations and in locations where deep sedation or general anesthesia is administered, testing shall be performed after initial installation, replacement, or servicing of the device. 6.3.4.1.2 Additional testing of receptacles in patient care rooms shall be performed at intervals defined by documented performance data. 6.3.4.1.3 Receptacles not listed as hospital-grade, at patient bed locations and in locations where deep sedation or general anesthesia is administered, shall be tested at intervals not exceeding 12 months. 6.3.4.1.4 The LIM circuit shall be tested at intervals of not more than 1 month by actuating the LIM test switch (see 6.3.2.6.3.6). For a LIM circuit with automated self-test and self-calibration capabilities, this test shall be performed at intervals of not more than 12 months. Actuation of the test switch shall activate both visual and audible alarm indicators. 6.3.4.1.5 After any repair or renovation to an electrical distribution system, the LIM circuit shall be tested in accordance with 6.3.3.3.2.”

    Rule K0914. Standard-level.

  • Electrical Equipment – Power Cords and Extension Cords (42 CFR NFPA 101)

    The inspectors’ words, 584 words

    “Based on observation and interview, the facility failed to maintain extension cords in accordance with National Fire Protection Association (NFPA) Standards. The deficient practice had the potential to affect two (2) of two (2) smoke compartments, staff, and all residents. The facility had the capacity for 10 beds with a census of six (6) on the day of the survey. The findings include: Observation, during the building inspection tour on 01/14/2025 at 12:25 PM, revealed an ungrounded extension cord that was plugged into a receptacle located in the family room adjacent to the fireplace. Interview, on 01/14/2025 at 12:26 PM with the Maintenance Supervisor, revealed the facility was not aware of the ungrounded extension cord plugged into the wall. 2. Observation, during the building inspection tour on 01/14/2025 at 12:27 PM, revealed an ungrounded extension cord that was plugged into a receptacle located in the family room adjacent to the couch. Interview, on 01/14/2025 at 12:28 PM with the Maintenance Supervisor, revealed the facility was not aware of the ungrounded extension cord plugged into the wall. 3. 3. Observation, during the building inspection tour on 01/14/2025 at 12:29 PM, revealed an ungrounded extension cord that was plugged into a receptacle located in the front entry area across the corridor from the family room. Interview, on 01/14/2025 at 12:30 PM with the Maintenance Supervisor, revealed the facility was not aware of the ungrounded extension cord plugged into the wall. 4. 4. Observation, during the building inspection tour on 01/14/2025 at 12:32 PM, revealed an extension cord was plugged into a Christmas tree located in resident room 105. Interview, on 01/14/2025 at 12:33 PM with the Maintenance Supervisor, revealed the facility was not aware the ungrounded extension cord could not be used for Christmas Trees. 5. 5. Observation, during the building inspection tour on 01/14/2025 at 12:34 PM, revealed an extension cord was plugged into a Christmas tree located in resident room 103. Interview, on 01/14/2025 at 12:35 PM with the Maintenance Supervisor, revealed the facility was not aware the ungrounded extension cord could not be used for Christmas Trees. The findings were verified by the Maintenance Supervisor at the time of observation and the Administrator at the exit conference on 01/14/2025. Actual NFPA Standard: NFPA 99 Health Care Facilities Code, (2012) 10.2.4 Adapters and Extension Cords. 10.2.4.1 Three-prong to two-prong adapters shall not be permitted. 10.2.4.2 Adapters and extension cords meeting the requirements of 10.2.4.2.1 through 10.2.4.2.3 shall be permitted. 10.2.4.2.1 All adapters shall be listed for the purpose. 10.2.4.2.2 Attachment plugs and fittings shall be listed for the purpose. 10.2.4.2.3 The cabling shall comply with 10.2.3 10.2.3.2 Grounding Conductor. 10.2.3.2.1 Each electric appliance shall be provided with a grounding conductor in its power cord. Actual NFPA Standard: NFPA 70 National Electrical Code, (2011) 400.8 Uses Not Permitted. Unless specifically permitted in 400.7, flexible cords and cables shall not be used for the following: (1) As a substitute for the fixed wiring of a structure (2) Where run through holes in walls, structural ceilings, suspended ceilings, dropped ceilings, or floors (3) Where run through doorways, windows, or similar openings (4) Where attached to building surfaces Exception to (4): Flexible cord and cable shall be permitted to be attached to building surfaces in accordance with the provisions of 368.56(B) (5) Where concealed by walls, floors, or ceilings or located above suspended or dropped ceilings (6) Where installed in raceways, except as otherwise permitted in this Code (7) Where subject to physical damage Reference: CMS S&C 14-46-LSC”

    Rule K0920. Standard-level.

All 3 inspections in the last three years
Inspections on record
DateVisitWhat the record says
Mar 12, 2025Recertification inspection by the stateNo deficiencies cited
Jan 17, 2025Recertification inspection by the stateNo deficiencies cited
Jan 14, 2025Recertification inspection by the state8 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Mar 23, 1988.
  • Ownership: non-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.4 nurse care minutes per routine home care day, 6.2% of skilled nursing minutes at weekends and a visit near death for 96.4% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 65% at home, 6% in assisted living, 21% in a skilled nursing facility, 6% in an inpatient hospice, 1% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day12.4 min
Skilled nursing minutes at weekends6.2%
Visits near death96.4% of patients who died

Who owns it?

  • Hospice of Southern Kentucky, Inc. runs it.
  • 9 owners or officers are people: Kenneth Whitley (corporate director); Diane Cline (managing employee (on the payroll)); Steven Jantz (managing employee (on the payroll), 0%); Steven Jantz (runs it (operational or managerial control), 0%); Jessica Stumbo (managing employee (on the payroll)); David A Ciochetty (managing employee (under contract), 0%); John D Gover (managing employee (under contract)); Portia Pennington (corporate director); Michael P Byrne (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 91% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
  • CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 99.25% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 57.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 55 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold9 of 10

How does it compare nearby?

  • Of the 3 hospices CMS’s data show serving patients in ZIP code 42104, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 8.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

The 3 hospices CMS lists serving ZIP code 42104
PlaceDeficiencies, 3 years
Hospice of Southern Kentucky This hospice8
Hosparus, Inc.4
T J Samson Community Hospital Home Care Hospice6

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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