St Croix Hospice
A hospice in Jeffersonville, Indiana 47130
2916 Peach Blossom Dr Ste 106, Jeffersonville, Indiana 47130. (812) 590-1575.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- 3of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 10 hospices serving ZIP code 47130 had 4.
The last inspection on record was on Mar 10, 2026: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 5, 2026: reaccreditation inspection by the Community Health Accreditation Partner2 deficiencies
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Level of activity (42 CFR 418.78(e))
The inspectors’ words, 383 words
“It is required that hospice volunteers provide day-to-day administrative or direct patient care services in an amount that, at a minimum, equals five percent (5%) of the total patient care hours of all paid hospice employees and contract staff. The hospice documents the cost savings achieved through volunteers. Documentation includes: 1. The identification of each position that is occupied by a volunteer; 2. The work time spent by volunteers occupying those positions; 3. Estimates of the dollar costs that the hospice would have incurred if paid employees occupied the positions noted in Item 1 and for the durations noted in Item 2. This standard was not met as evidenced by document review and interview. A joint review of the agency report titled “Volunteer PTAN Cost Savings Report” with the Volunteer Coordinator on 02/04/2026 revealed that volunteer utilization for the annual volunteer report for calendar year 01/01/2024, through 01/01/2025 revealed volunteer utilization was 0.65%. The annual volunteer report for calendar year 01/01/2025 through 12/31/2025 revealed volunteer utilization of 0.71%. Utilization for ADS (alternate delivery site) 1 starting September 2025 through December 2025 was 0.0%. The annual volunteer report for ADS 2 for November 2024 through December 2025 was 0.0%. For calendar year 01/01/2026, through the current date of review, 02/04/2026, volunteer utilization was 1.89%. During an interview on 02/04/2026, the Regional Volunteer Coordinator stated, “We have had challenges recruiting volunteers; since last year, we have not been able to recruit enough volunteers, and we did not meet the 5% requirement. We are currently in the process of recruiting more volunteers. A new Volunteer Manager was hired. An active volunteer recruitment and retention program is in progress.” No further information was provided. A joint review of the agency report titled “Volunteer PTAN Cost Savings Report,” with the Volunteer Coordinator on 02/04/2026 revealed that volunteer utilization for the parent location was 1.4% for the period 01/01/2023 through 01/01/2024. The annual volunteer report for calendar year 01/01/2024, through 01/01/2025, revealed volunteer utilization was 0.65%. The annual volunteer report for calendar year 01/01/2025, through 12/31/2025, revealed volunteer utilization of 0.71%. Utilization for ADS 1 starting September 2025 through December 2025 was 0.0%. The annual volunteer report for ADS 2 for November 2024 through December 2025 was 0.0%, for calendar year 01/01/2025, through 12/31/2025, revealed volunteer utilization of 1.89%.”
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Discharge or transfer of care (42 CFR 418.104(e)(1)(i))
The inspectors’ words, 192 words
“It is required that if the care of a hospice patient is transferred to a Medicare/Medicaid certified facility, the hospice forwards to the receiving facility a copy of: 1. The hospice discharge summary described in HCDT 40.I; and 2. The patient’s record, if requested. This standard was not met as evidenced by clinical record review and interview. In 1 of 3 (33%) clinical records reviewed of patients who transferred to a Medicare/Medicaid certified facility to seek aggressive treatment, the agency did not ensure that a copy of the discharge summary was forwarded to the receiving facility. CLINICAL RECORD 15: The patient was elected the hospice benefit and was admitted on 06/24/2025. The patient revoked the benefit and transferred to a Medicare/Medicaid certified facility to seek aggressive treatment on 06/28/2025. A discharge summary was completed and present in the record, however, there was no documented evidence that the discharge summary was forwarded to the receiving facility for continuity of care. During an interview with the Manager of Clinical Services of the parent location on 02/05/2026, she confirmed that a discharge summary was not forwarded to the receiving facility. No further information was provided.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Mar 10, 2026 | Complaint inspection by the state | No deficiencies cited |
| Feb 5, 2026 | Reaccreditation inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Apr 10, 2017.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 10.2 nurse care minutes per routine home care day, 6.5% of skilled nursing minutes at weekends and a visit near death for 95.2% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 53% at home, 17% in assisted living, 29% in a nursing facility, 1% elsewhere.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 10.2 min |
| Skilled nursing minutes at weekends | 6.5% |
| Visits near death | 95.2% of patients who died |
Who owns it?
- Haze Acquisitionco LLC owns 100% directly since Aug 1, 2022.
- 18 owners or officers are people: Andrew Graham Mayo (managing employee (on the payroll)); Andrew Graham Mayo (runs it (operational or managerial control)); Stephen C Phenneger (corporate officer); Stephen C Phenneger (corporate director); Stephen C Phenneger (managing employee (on the payroll)); Stephen C Phenneger (runs it (operational or managerial control)); Tamila A Johnson-White (managing employee (on the payroll)); Tamila A Johnson-White (runs it (operational or managerial control)); Mandy L Cogswell (managing employee (on the payroll)); Mandy L Cogswell (runs it (operational or managerial control)); William C Thomas (managing employee (on the payroll)); William C Thomas (runs it (operational or managerial control)); Adam A A French (managing employee (under contract)); Adam A A French (runs it (operational or managerial control)); Heath A Bartness (corporate officer); Heath A Bartness (corporate director); Heath A Bartness (managing employee (on the payroll)); Heath A Bartness (runs it (operational or managerial control)).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Antares Capital LP | Holds 5% or more security interest | 100% | Aug 1, 2022 |
| Tvg-Stc Intermediate Corp | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| Stch Acquisition Inc. | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| St Croix Hospice LLC | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| Stch in Holdco LLC | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| Stch Intermediate Inc. | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| SCHP Holdings LP | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Topco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| St Croix Hospice Acquisition Corp | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| Stch Parent Inc. | Owns 5% or more through other companies | 100% | Aug 1, 2022 |
| Schp Midco Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Haze Acquisitionco LLC | Owns 5% or more directly | 100% | Aug 1, 2022 |
| Schp Intermediate Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Schp Purchaser Inc. | Owns 5% or more through other companies | 100% | Oct 24, 2025 |
| Partners Group Access Pf 882 LP | Owns 5% or more through other companies | 60.09% | Oct 24, 2025 |
| Hig Stch II LP | Owns 5% or more through other companies | 13.71% | Oct 24, 2025 |
| Partners Group Global Value Sicav | Owns 5% or more through other companies | 9.3% | Oct 24, 2025 |
| Partners Group Direct Equity V Eur | Owns 5% or more through other companies | 5.9% | Oct 24, 2025 |
| Qsuper Global Private Equity Tr | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| The State Public Sector | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
| Partners Group Daintree Credit Co-Invest LP | Owns 5% or more through other companies | 5.04% | Oct 24, 2025 |
What do families say?
- Family caregivers rate it 3 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 82% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 74.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 3 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 10 hospices CMS’s data show serving patients in ZIP code 47130, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Gentiva I | 7 |
| Amedisys Hospice | 9 |
| St Croix Hospice This hospice | 2 |
| Our Hospice of South Central Indiana Inc. | 1 |
| Hosparus Southern Indiana | 0 |
| Southerncare Indianapolis | 16 |
| Guardian Angel Hospice Inc. | 9 |
| Carefirst Hospice LLC | Not given |
| Interim Healthcare Hospice of Lawrenceburg | 1 |
| Hosparus, Inc. | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.