Margaret Mary Health Hospice
A hospice in Batesville, Indiana 47006
321 Mitchell Avenue, Batesville, Indiana 47006. (812) 933-5125.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- 5of 5 family caregiver rating
- 9of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 7 hospices serving ZIP code 47006 had 3.
The last inspection on record was on Jul 2, 2025: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Jul 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jul 2, 2025: reaccreditation inspection by The Joint Commission3 deficiencies
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 395 words
“Observed in Record Review. In 10 of 16 patient records reviewed, the organization failed to plan the patient’s care. During record review for HOSRRHV#1, HOSRRHV#4, HOSRRNHV#1, HOSRRNHV#2, HOSRRNHV#3, HOSRRNHV#4, HOSRRNHV#5, HOSRRNHV#8, HOSRRNHV#9, and HOSRRNHV#10, the Hospice Nurse Surveyor observed the plan of care was not based on current needs. For example in HOSRRHV#1, the patient had a goal for wound healing. The wound interventions had been resolved and the wound orders were discontinued 8 weeks prior to survey the goal had not been addressed. Also in HOSRRHV#1, the timeframe for the SC goal of Patient will utilize new ways to express/experience spirituality, sense of the divine, and sense of community support as evidenced by calm affect had expired 4 weeks prior to survey and had not been updated. In HOSRRHV#4, the patient’s appetite had been decreasing per notes for at least the last 10 days and the nurse had been educating on nutrition but it was not addressed on the plan of care. The patient also had agitation requiring some medication but the agitation was not listed on the plan of care. In HOSRRNHV#1, the patient had issues with constipation and nausea which were not on the plan of care. In HOSRRNHV#2, the patient had intermittent issues with anxiety but it was not on the plan of care.In HOSRRNHV#3, the patient had a recertification 5 days prior to survey but the goal timeframes were not updated to reflect the current status. All timeframes were outdated. In HOSRRNHV#4, the patient had a SW goal with a timeframe that had expired and was not updated. The patient also had recent issues with possible SNF placement that the SW was working on but there were no goals or interventions on the plan of care. In HOSRRNHV#5, the patient was having agitation and behaviors since start of care but it was not addressed on the plan of care. In HOSRRNHV#8, the patient had the SC visiting 1x monthly but there were no goals on the plan of care. In HOSRRNHV#9, the patient had a recent decline a week prior to survey which included not eating, possible UTI and possible transitioning. This was not addressed on the plan of care. In HOSRRNHV#10, the patient had a wound that had healed but the goal was not resolved on the plan of care. This was discussed and reviewed with the Hospice Manager.”
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Level of activity (42 CFR 418.78(e))
“Observed in Tracer Activities. The organization’s documented volunteer activities totaled 3.8% of the of the total patient care hours of all paid hospice employees and contract staff.”
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Recertification of the terminal illness (42 CFR 418.102(c))
The inspectors’ words, 243 words
“Observed in Record Review. In 8 of 16 patient records reviewed, the organization failed to document that the medical director reviewed the patient clinical information prior to recertification. During record review for HOSRRNHV#1, HOSRRNHV#2, HOSRRNHV#3, HOSRRNHV#4, HOSRRNHV#6, HOSRRNHV#8, HOSRRHV#2, and HOSRRHV#4, the documentation did not occur prior to recertification. For example in HOSRRNHV#3, the Hospice Nurse Surveyor observed the new certification period began 5 days prior to survey. The documentation of the clinical review took place the same day survey began which was 4 days after the new certification. In HOSRRNHV#4, the new certification period began 6 days prior to survey. The documentation of the clinical review took place the same day survey began which was 5 days after the new certification. In HOSRRNHV#6, the new certification began 3 weeks prior to survey and there was not documentation of medical clinical review at time of survey. In HOSRRNHV#8, the new certification period began 2 months prior to survey and the documentation was not completed until 26 days later. In HOSRRHV#2, the most recent documentation of certification review occurred 15 days after the certification period began. In HOSRRHV#4, the documentation of the certification review occurred 10 days after the certification period began. In HOSRRNHV#1, the documentation of the certification review occurred 5 days after the certification period began. In HOSRRNHV#2, the most recent documentation of certification review occurred 10 days after the certification period began. This was discussed and reviewed with the Hospice Manager.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jul 2, 2025 | Reaccreditation inspection by The Joint Commission | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 1, 1996.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 17 nurse care minutes per routine home care day, 7.8% of skilled nursing minutes at weekends and a visit near death for 96.4% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 58% at home, 41% in a nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 17.0 min |
| Skilled nursing minutes at weekends | 7.8% |
| Visits near death | 96.4% of patients who died |
Who owns it?
- Margaret Mary Community Hospital Inc. owns 5% directly since Aug 11, 1995.
- 23 owners or officers are people: Michelle M Biltz (corporate officer); Michelle M Biltz (managing employee (on the payroll)); Arnold A Kirschner (corporate director); Mary Ann C Wise-Castner (corporate director); Kristina Cerniglia (corporate director); Charles E Mcgovern (corporate director); Elizabeth A Leising (corporate officer); Elizabeth A Leising (managing employee (on the payroll)); Lea Ann King (corporate director); Julie A Keene (corporate officer); Jorge C Lopez (corporate director); Thomas H Ziemke (corporate director); George E Junker (corporate officer); Brian Daeger (corporate director); Diane C Jamison (corporate director); Craig A Polkow (corporate officer); Craig A Polkow (managing employee (on the payroll)); Joe Moorman (corporate director); Kimberly A Inscho (corporate officer); Ronald J Knueven (corporate officer); Jeff Ollier (corporate director); Devan Reuss (corporate officer); Devan Reuss (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Margaret Mary Community Hospital Inc. | Owns 5% or more directly | 5% | Aug 11, 1995 |
What do families say?
- Family caregivers rate it 5 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 92% rated it 9 or 10 out of 10, and 95% would definitely recommend it.
- CMS’s Hospice Care Index: 9 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 98.29% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 81.8% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 5 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 9 of 10 |
How does it compare nearby?
- Of the 7 hospices CMS’s data show serving patients in ZIP code 47006, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 3; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Margaret Mary Health Hospice This hospice | 3 |
| Our Hospice of South Central Indiana Inc. | 1 |
| Kindred Hospice | 23 |
| Loving Hearts Hospice and Palliative Care LLC | 3 |
| Interim Healthcare Hospice of Lawrenceburg | 1 |
| Hospice of Cincinnati, Inc. | 16 |
| Vitas Healthcare Corporation of Ohio | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.