Eternal Faith Hospice and Palliative Care
A hospice in Chula, Georgia 31733
126 S Access Road, Chula, Georgia 31733. (229) 520-3052.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 3 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
3 deficiencies cited in the last three years
The middle of the 3 hospices serving ZIP code 31733 had 2.
The last inspection on record was on Aug 30, 2024: an initial inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Aug 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Aug 30, 2024: initial inspection by The Joint Commission3 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(5))
The inspectors’ words, 117 words
“Observed in Regulatory Review. In 3 of 5 patient records reviewed, with wounds , the surveyor observed that wounds had not been measured weekly as required by HCO policy. In one record the surveyor observed that the wound had been identified on 7/1/24 and to date of visit 8/27/24 only one other wound measurement had been documented on 8/15/24. On a second record the surveyor observed that the wound had been identified on 7/30/24 and only date of wound identification had been measured. Further on record 3 the surveyor observed 6/18/24 wound identified and measured and not measured again until 7/10/24 when weekly measures started until wound healed. This issue was discussed and confirmed with organization leadership.”
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Content of plan of care (42 CFR 418.56(c)(3))
The inspectors’ words, 180 words
“Observed in Record Review. In 8 of 10 patient records reviewed, the surveyor observed that patient records had not contained a care plan with measurable or updated goals. For example record review #1 the care plan did not have any measurable goals and goals had not had any updated change in over a year. The surveyor also found that 6/10 records review with identified pain goals that the pain goals had only stated to acceptable level and on record # 6 that the patient had fell 3 times during certification period, but no update or changes had been made to fall goals. Another example was on record review # 5 the surveyor observed that the patient experienced increased edema and anxiety, the nurse added medications to treat these problems, but had not updated the POC to include goals for edema and anxiety. All POC issues stated above where reviewed with and confirmed by organization leadership, who informed surveyor a new EMR system had been ordered to address these issue and organization planned to have EMR implemented in October 2024 .”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 134 words
“Observed in Patient Home. In 2 of 3 home visits conducted, the surveyor observed during home visit #1 the hospice nurse had not followed organization policy and infection control guideline as evidenced by observation of nurse cleaning dirty wound and continuing with wound care without required hand hygiene and the observation of the nurse not changing gloves for entire process of wound care. This issue was both observed by leadership on visit with surveyor and confirmed. During home visit #3 with CHHA the surveyor observed the home health aide clean bowel movement from patient perineal area /buttocks and continue with bath to back and neck without removing gloves or doing hand hygiene. Further the CHHA changed gloves 5 times without completing hand hygiene. These two visits issue were observed and confirmed with organization leader.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 30, 2024 | Initial inspection by The Joint Commission | 3 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 27, 2018.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.3 nurse care minutes per routine home care day, 6.2% of skilled nursing minutes at weekends and a visit near death for 91.8% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 70% at home, 25% in assisted living, 5% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.3 min |
| Skilled nursing minutes at weekends | 6.2% |
| Visits near death | 91.8% of patients who died |
Who owns it?
- Creative Hospice Holdings LLC owns 100% directly since Jul 20, 2015.
- 5 owners or officers are people: Lyndsae Griffin (managing employee (on the payroll)); James M Douthitt (corporate officer); Carl Johnson (managing employee (under contract)); Georgette T Robbins (managing employee (on the payroll)); William Dean Alverson (corporate officer).
- A private-equity firm is among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Lifecare Intermediate II LLC | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Lifecare Intermediate I LLC | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Lifecare Home Health Holdings LLC | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Lifecare Home Health Acquisition LLC | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Lifecare Home Health Intermediate Sub LLC | Owns 5% or more through other companies | 100% | Dec 3, 2025 |
| Creative Hospice Care, Inc. | Owns 5% or more through other companies | 100% | Jun 27, 2006 |
| Creative Hospice Holdings LLC | Owns 5% or more directly | 100% | Jul 20, 2015 |
| Lifecare Home Health Partners LLC | Owns 5% or more through other companies | 80.78% | Dec 3, 2025 |
| Zenyth Partners II-A LP | Owns 5% or more through other companies | 50.12% | Dec 3, 2025 |
| Zenyth Partners II LP | Owns 5% or more through other companies | 30.66% | Dec 3, 2025 |
| Z1967 Limited | Owns 5% or more through other companies | 13.32% | Dec 3, 2025 |
| Allstate Insurance Company | Owns 5% or more through other companies | 10.13% | Dec 3, 2025 |
| Zenyth Partners II Gp LLC | Owns 5% or more through other companies | 9.94% | Dec 3, 2025 |
| Thrivent White Rose Fund Xv Fund of Funds, L.P. | Owns 5% or more through other companies | 7.99% | Dec 3, 2025 |
| Alpinvest CAPM Holdings LLC | Owns 5% or more through other companies | 7.99% | Dec 3, 2025 |
| The UCLA Foundation | Owns 5% or more through other companies | 6.66% | Dec 3, 2025 |
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- In CMS’s survey of family caregivers (Oct 1, 2023 to Sep 30, 2025): 89% rated it 9 or 10 out of 10, and 93% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 100% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 65.5% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 3 hospices CMS’s data show serving patients in ZIP code 31733, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 3.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Eternal Faith Hospice and Palliative Care This hospice | 3 |
| Hospice of Tift Area | 2 |
| Georgia Hospice Care | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.