Compassus Hospice and Palliative Care-Macon
A hospice in Macon, Georgia 31210
1100 Northside Drive, Macon, Georgia 31210. (478) 321-9070.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- 2of 5 family caregiver rating
- 8of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 20 hospices serving ZIP code 31210 had 2.
The last inspection on record was on May 7, 2026: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Apr 10, 2025: reaccreditation inspection by the Community Health Accreditation Partner2 deficiencies
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Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
The inspectors’ words, 272 words
“It is required that a hospice aide provides services: included in the plan of care. This standard was not met as evidenced by clinical record review, document review, and interview. Agency policy # HOS_C21 “Hospice Aide and Homemaker Services” (reviewed 03/20/2025) stated in part, “(Name of agency) provides hospice aide and homemaker services according to the patient’s plan of care as determined by the IDT and assigned by the Registered Nurse...The hospice aide follows the assigned activities in the delivery of care and services to the patient.” In 2 of 12 (17%) clinical records reviewed of patients receiving Hospice Aide services, the agency did not ensure the Hospice Aide (HA) provided services included in the plan of care. Clinical Record 13: The patient elected the hospice benefit on 02/28/2025. The HA care plan dated 02/28/2025 assigned the HA the relevant tasks: oral care, shampoo, pericare, and shave every visit. On 03/28/2025, the HA documented that tasks were not required for that visit. There was no evidence of a change in the HA care plan. The HA did not follow the care plan. Clinical Record 17: The patient elected the hospice benefit on 04/09/2024. The HA care plan dated 04/09/2024 assigned the HA the relevant task: shampoo and haircare every visit. On 04/15/2024, the HA documented that shampoo and hair care were not required for that visit. There was no evidence of a change in the HA care plan. The HA did not follow the care plan. During interviews on 04/08/2025 and 04/09/2025, the Area Executive of Clinical Operations confirmed that the Hospice Aide did not follow the care plan for tasks assigned.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(4))
The inspectors’ words, 282 words
“It is required that hospice aides must report changes in the patient’s medical, nursing, rehabilitative, and/or social needs to a registered nurse as the changes relate to the plan of care and any quality assessment and improvement activities. The hospice aide must also complete appropriate records of service, including the report of changes in the patient’s needs. Hospice aide documentation complies with hospice policies and procedures. This standard was not met as evidenced by clinical record review and interview. In 2 of 12 (17%) clinical records reviewed of patients receiving Hospice Aide (HA) services, the agency did not ensure that the Hospice Aide reported changes in the patient’s personal care needs related to the plan of care to the Registered Nurse (RN). Clinical Record 13: The patient elected hospice benefit on 02/28/2025. The HA care plan dated 02/28/2025 assigned the HA the relevant tasks: oral care, shampoo, pericare, and shave every visit. On 03/28/2025, the HA documented that tasks were not required for that visit. There was no evidence of a change in the HA care plan. There was no documented evidence that the RN was notified of the tasks that were not completed. Clinical Record 17: The patient elected the hospice benefit on 04/09/2024. The HA care plan dated 04/09/2024 assigned the HA the relevant task: shampoo and haircare every visit. On 04/15/2024, the HA documented that shampoo and hair care were not required for that visit. There was no evidence that the Registered Nurse was notified of the tasks that were not completed. During interviews on 04/08/2025 and 04/09/2025, the Area Executive of Clinical Operations confirmed that the aide did not inform the RN with respect to tasks not completed.”
All 3 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| May 7, 2026 | Complaint inspection by the state | No deficiencies cited |
| Sep 9, 2025 | Complaint inspection by the state | No deficiencies cited |
| Apr 10, 2025 | Reaccreditation inspection by the Community Health Accreditation Partner | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jun 26, 2008.
- Ownership: other.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 9.2 nurse care minutes per routine home care day, 7% of skilled nursing minutes at weekends and a visit near death for 91.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 71% at home, 10% in assisted living, 17% in a nursing facility, 1% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 9.2 min |
| Skilled nursing minutes at weekends | 7% |
| Visits near death | 91.7% of patients who died |
Who owns it?
- Compassus OP Holdings of Georgia LLC owns 100% directly since Jan 1, 2017.
- Community Hospices of America, LLC. runs it.
- 5 owners or officers are people: Russell G Adkins (corporate officer); Clyde O Green (managing employee (under contract)); Laura A Templeton (corporate officer); Laura A Templeton (runs it (operational or managerial control)); Nora L Gibson (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Compassus Parent, Inc. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Fc Compassus LLC | Owns 5% or more through other companies | 100% | Jan 1, 2017 |
| Compassus Holdings, L.P. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Compassus OP Holdings I LLC | Owns 5% or more through other companies | 100% | Jan 1, 2017 |
| Compassus OP Holdings II LLC | Owns 5% or more through other companies | 100% | Jan 1, 2017 |
| Compassus OP Holdings of Georgia LLC | Owns 5% or more directly | 100% | Jan 1, 2017 |
| Compassus Intermediate, Inc. | Owns 5% or more through other companies | 100% | Dec 31, 2019 |
| Ti V Asc Compassus Investment Aggregator LP | Owns 5% or more through other companies | 99% | Dec 31, 2019 |
| Ascension Towerbrook Healthcare Opportunities LP | Owns 5% or more through other companies | 49.5% | Dec 31, 2019 |
| Ti V Compassus Investment Aggregator, L.P. | Owns 5% or more through other companies | 49.5% | Dec 31, 2019 |
| Ascension Capital, LLC | Owns 5% or more through other companies | 49.48% | Dec 31, 2019 |
| Ascension Health Alliance | Owns 5% or more through other companies | 49.48% | Dec 31, 2019 |
| Towerbrook Investors V (Onshore) LP | Owns 5% or more through other companies | 29.75% | Dec 31, 2019 |
| Towerbrook Investors V (892), L.P. | Owns 5% or more through other companies | 14.14% | Dec 31, 2019 |
| Washington State Investment Board | Owns 5% or more through other companies | 5.24% | Dec 31, 2019 |
| Community Hospices of America, LLC. | Runs it (operational or managerial control) | Jan 1, 2017 |
What do families say?
- Family caregivers rate it 2 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 70% rated it 9 or 10 out of 10, and 78% would definitely recommend it.
- CMS’s Hospice Care Index: 8 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 99.36% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 52.4% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 2 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 8 of 10 |
How does it compare nearby?
- Of the 20 hospices CMS’s data show serving patients in ZIP code 31210, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Atrium Health Navicent Hospice Pine Pointe | 2 |
| Pruitthealth Hospice-Macon | 2 |
| Heartland Hospice- Macon | 4 |
| Compassus Hospice and Palliative Care-Macon This hospice | 2 |
| Enhabit Hospice | 8 |
| Family Hospice | 0 |
| Hospice Care Options Inc. | 0 |
| Amedisys Hospice | 2 |
| Heart of Georgia Hospice, Inc. | 0 |
| Gentiva | 9 |
| Community Hospice | 0 |
| Pruitthealth Hospice-Cordele | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.