Hamilton Medical Center- Hospice
A hospice in Dalton, Georgia 30720
475 Reed Rd, Suite 104, Dalton, Georgia 30720. (706) 278-2848.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 2 deficiencies cited in the last three years
- 2of 5 family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
2 deficiencies cited in the last three years
The middle of the 19 hospices serving ZIP code 30720 had 2.
The last inspection on record was on Oct 7, 2025: a complaint inspection by the state.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Feb 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Feb 14, 2024: recertification inspection by the state2 deficiencies
-
Initial assessment (42 CFR 418.54(a))
The inspectors’ words, 311 words
“Based on review of records, staff interview, review of policies and procedures, it was determined the hospice agency failed to ensure that the initial comprehensive assessment was completed within 48 hours after the election of hospice care for two patients (P) (P#3, P#17) of 19 sampled patients. The findings include: Review of the facility policy titled “;Hospice Admission Criteria and Process”, effective date 12/2021, reveals the following: Procedure: 16. The hospice registered nurse will complete an initial assessment during this visit or within 48 hours after the election of hospice care (unless the physician, patient, or representative requests that the initial assessment be completed in less than 48 hours.) 1. Review of the record reveals P#3 was admitted on 3/16/2023. The initial skilled nurse assessment was completed on 3/21/23, six days after the election of hospice care. The clinical record failed to reveal documentation regarding the staff’s delay in completing the assessments. 2. Review of the record reveals P#17 was admitted on 1/12/2024. The initial skilled nursing assessment was completed on 1/29/24, 17 days after the election of hospice care. The clinical record failed to reveal documentation regarding the staff’s delay in completing the assessments. On 2/13/24 at 10:50 a.m., an interview was conducted with the Director of Hospice (DOH), who said the nurse that did the admissions had resigned from the agency, and she did not know why they were unable to complete the nursing admission assessment within forty-eight hours. The DOH said that the electronical charting system will show the staff signature that completes the initial nursing assessment narrative notes on the plan of care; DOH also said when they complete the assessment the nurse who completes the assessment signature will appear on plan of care and that was the assessment completion date. The DOH also confirmed that all surveyors were given all available documentation for the patients records.”
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Timeframe for completion of assessment (42 CFR 418.54(b))
The inspectors’ words, 225 words
“Based on review of records, and staff interviews, it was determined the interdisciplinary group failed to ensure that the initial comprehensive assessment was completed within five days of admission for two patients (P) (P#2, P#9) of 19 sampled patients. The findings include: 1. Review of the records reveals P#2 was admitted on 4/6/2022. The initial spiritual assessment was completed on 7/4/22, three months after the patient’s admission. The psychosocial assessment for P#2 was completed on 4/13/22, seven days after the patients admission. The clinical record failed to reveal documentation regarding the staff’s delay in completing the assessments. 2. Review of the record reveals P#9 was admitted on 5/29/2021. The initial psychosocial assessment for P#9 was completed on 6/16/21, 18 days after the patient’s admission. The clinical record failed to reveal documentation regarding the staff’s delay in completing the assessments. On 2/13/24 at 10:39 a.m., an interview was conducted with the chaplain, who said that she was on medical leave and knew nothing about the late admission assessment. On 2/13/24 at 10:53 a.m., an interview was conducted with the Director of hospice, who said they have one chaplain, and she was on medical leave. The social worker resigned that is why they delayed the assessment. The Director of the hospice also confirmed that the surveyor has been provided with all available documentation for the patients records.”
All 2 inspections in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 7, 2025 | Complaint inspection by the state | No deficiencies cited |
| Feb 14, 2024 | Recertification inspection by the state | 2 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Nov 7, 1983.
- Ownership: non-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 16.6 nurse care minutes per routine home care day, 8.9% of skilled nursing minutes at weekends and a visit near death for 93.6% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 43% at home, 51% in a nursing facility, 6% in a skilled nursing facility.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 16.6 min |
| Skilled nursing minutes at weekends | 8.9% |
| Visits near death | 93.6% of patients who died |
Who owns it?
- 8 owners or officers are people: Robert Brooker (corporate director); Jeffery Myers (corporate officer, 0%); Robert Hubbs (corporate director); Misti Bowers (corporate director); Dustin D Johnston (corporate director); Robert Chandler (corporate director); Randall Foster (corporate director); Randall Foster (managing employee (on the payroll)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- Family caregivers rate it 2 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 79% rated it 9 or 10 out of 10, and 82% would definitely recommend it.
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 87.25% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 37.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | 2 of 5 |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 19 hospices CMS’s data show serving patients in ZIP code 30720, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 2; this one had 2.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Hamilton Medical Center- Hospice This hospice | 2 |
| Amedisys Hospice of Dalton | 7 |
| Heartlite Hospice | 0 |
| Eternal Faith Hospice and Palliative Care | 6 |
| Family Hospice | 3 |
| Adoration Hospice | 0 |
| Compassus-North Georgia | 0 |
| Hearth Hospice | 13 |
| Pruitthealth Hospice-Calhoun | 1 |
| Transitions Hospice, Inc. | 0 |
| Affinis Cartersville | 0 |
| Affinity Hospice | 0 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.