Glenmark Nursing Care Services Inc.
A hospice in La Crescenta, California 91214
2600 Foothill Blvd Ste 105, La Crescenta, California 91214. (747) 477-5400.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 9 deficiencies cited in the last three years
- Not rated family caregiver rating
- 10of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
9 deficiencies cited in the last three years
The middle of the 133 hospices serving ZIP code 91214 had 5.
The last inspection on record was on Oct 18, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
9 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 18, 2024: reaccreditation inspection by the Accreditation Commission for Health Care9 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Upon patient record review, 1 of 14 (Patient #13) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient #13: There was no record of Initial Bereavement Risk Assessment completed.”
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 105 words
“Upon patient record review, 4 of 14 (Patients #6,7,8,10) did not have evidence the plan of care must includes all services necessary for the palliation and management of the terminal illness and related conditions, including the following: • A detailed statement of the scope and frequency of services necessary to meet the specific patient and family needs Patients #6, 7, 8: The MSW visit frequency of, “Every Recert and as needed.” This frequency did not identify the amount of PRN visits ordered. Patient #10: The SN visit frequency of, “1X week and as needed.” This frequency did not identify the amount of PRN visits ordered.”
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Content of plan of care (42 CFR 418.56(c)(5))
“Upon patient record review, 3 of 14 (Patients #1,2,3) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patients #1,2,3: These patients all had a wheelchairs. These were not included on the Plan of Care. Corrected on Site.”
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Coordination of services (42 CFR 418.56(e)(2))
“Upon client record review, 2 of 14 (Patients #2,3) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient #2: The POC listed Skilled Nursing visit frequency of, 2 X’s per week (10/5/24). For first Benefit Week there was only 1 visit on 10/5/24. Patient #3: The POC listed Skilled Nursing visit frequency of, 2 X’s per week (10/5/24). For first Benefit Week there was only 1 visit on 10/5/24.”
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Counseling services (42 CFR 418.64(d)(1))
“Upon patient record review, 1 of 14 (Patient #13) did not have evidence the hospice offers bereavement counseling that includes: • Development of a bereavement plan of care that notes the kind of bereavement services to be offered and the frequency of service delivery Patient #13: There was no record of Bereavement Plan of Care in patients record. Agency did have evidence that letters were being sent.”
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Competency evaluation (42 CFR 418.76(c))
“Upon personnel record review, 1 of 13 (Personnel #9 ) did not have evidence in the personnel file that the following competency assessment was performed by the aide with a patient: (This standard applies to all Hospice Aides providing care/service who are directly employed by the hospice or through a contractual agreement.) ·Normal range of motion and positioning Personnel #9: Did not have evidence on skill competency for Range of Motion was assessed.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2))
The inspectors’ words, 194 words
“Upon patient record review 6 of 14 (Patients #1,4,5,6,7,9) did not have evidence documentation in the patient record that a hospice aide provides services that are: • Ordered by the interdisciplinary group • Included in the plan of care (POC) Patient #1:The POC listed Aide visit frequency of, 2 X’s per week (8/17/24). For the first Benefit Week there were no visits performed by the Aide. Patient #4:The POC listed Aide visit frequency of, 2 X’s per week (5/2/24). For the first Benefit Week there were no visits performed by the Aide. Patient #5:The POC listed Aide visit frequency of, 2 X’s per week (4/3/24). For the first Benefit Week there was one visit on 7/5/24 only. Patient #6:The POC listed Aide visit frequency of, 2 X’s per week (6/5/24). For the first Benefit Week there were no visits performed by the Aide. Patient #7:The POC listed Aide visit frequency of, 2 X’s per week (6/5/24). For the first Benefit Week there was one visit on 6/7/24 only. Patient #9:The POC listed Aide visit frequency of, 2 X’s per week (6/13/24). For the first Benefit Week there were no visits performed by the Aide.”
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Initial certification of terminal illness (42 CFR 418.102(b))
The inspectors’ words, 108 words
“Upon patient record review, 1 of 14 (Patient #5) did not have evidence that the medical director or physician designee provides written certification that it is anticipated that the patient’s life expectancy is 6 months or less if the illness runs its normal course. The physician must consider the following when making this determination: • The primary terminal condition • Related diagnosis • Current subjective and objective medical findings • Current medication and treatment orders • Information about the medical management of any of the patient’s conditions unrelated to the terminal illness Patient #5: The written certification did not include related diagnosis, only primary listed as Alzheimer Disease.”
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Discharge or transfer of care (42 CFR 418.104(e)(3))
“Upon client record review, 2 of 14 (Patients #11,12) did not have evidence that the discharge summary (DC) includes all required information. Patients #11,12: The DC summary did not include patients current plan of care”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 18, 2024 | Reaccreditation inspection by the Accreditation Commission for Health Care | 9 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Oct 17, 2021.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 12.5 nurse care minutes per routine home care day, 8.8% of skilled nursing minutes at weekends and a visit near death for 100% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 12.5 min |
| Skilled nursing minutes at weekends | 8.8% |
| Visits near death | 100.0% of patients who died |
Who owns it?
- 7 owners or officers are people: Carleonid Rondon (owns 5% or more directly, 100%); Carleonid Rondon (corporate officer, 100%); Carleonid Rondon (corporate director, 100%); Carleonid Rondon (managing employee (on the payroll), 100%); Svitlana Piotrovskaya (managing employee (on the payroll)); Vaan Gevorkian (managing employee (under contract)); Michael Sheinin (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 88.89% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 10 of 10 |
How does it compare nearby?
- Of the 133 hospices CMS’s data show serving patients in ZIP code 91214, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 9.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Serene Hospice Care, Inc. | 6 |
| La Crescenta Hospice Care, Corp | 5 |
| Modern Hospice Care | Not given |
| Tranquility Care Hospice Inc. | Not given |
| Sunny Hospice Care, Inc. | 4 |
| Calhope Family Hospice Care, Inc. | 0 |
| Glenmark Nursing Care Services Inc. This hospice | 9 |
| CA Valley Hospice, Inc. | 6 |
| Pro Hospice Care, Inc. | 4 |
| Treasure Care Hospice, Inc. | 15 |
| Crescenta Hospice Care, Inc. | 5 |
| Tiny Oasis Hospice, Inc. | 6 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.