Eagle Glen Hospice Care
A hospice in Temecula, California 92590
27349 Jefferson Avenue, Ste. 214, Temecula, California 92590. (760) 566-8867.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 23, 2026.
- 8 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
8 deficiencies cited in the last three years
The middle of the 35 hospices serving ZIP code 92590 had 7.
The last inspection on record was on Dec 11, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
8 deficiencies in 1 month of the last 36. Last cited Dec 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Dec 11, 2024: reaccreditation inspection by the Accreditation Commission for Health Care8 deficiencies
-
Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 161 words
“Upon patient record review, 14 of 14 (Patient #1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy Patient #1-14: All patients were provided supplemental oxygen for PRN use at the time of admission for hospice services; however, this oxygen was not included on the medication profile. (COS for all active patients) Patient 3: The medication profile includes Voltaren 1% gel apply topically bid for pain, but fails to include the order specifications for location. (COS) Patient 4: The medication profile includes diphenhydramine 2% cream apply topically 3-4 x daily PRN for itchiness, but fails to include the order specifications for location. (COS)”
-
Content of comprehensive assessment (42 CFR 418.54(c)(7))
The inspectors’ words, 103 words
“Upon patient record review, 1 of 14 (Patient #2) did not have evidence in the patient record that the comprehensive assessment includes a bereavement component which includes the needs of the patient’s family and other individuals focusing on the social, spiritual, and cultural factors that may impact their ability to cope with the patient’s death. Information gathered from the initial bereavement assessment is incorporated into the plan of care and is considered in the bereavement plan of care. Patient 2: The patient was admitted for hospice services on 10.11.2024; the initial bereavement assessment was completed on 10.21.2024, which exceeds the 5 day requirement.”
-
Content of plan of care (42 CFR 418.56(c)(5))
“Upon patient record review and direct observation during the home visit, 1 of 14 (Patient #1) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient 1: During the patient’s home visit, the patient was observed sitting in a wheelchair; however, this equipment does not appear on the patient’s plan of care. (COS)”
-
Coordination of services (42 CFR 418.56(e)(2))
The inspectors’ words, 135 words
“Upon patient record review, 3 of 14 (Patient #1, 2, 3) did not have evidence that the IDG ensures that the care and services are provided in accordance with the plan of care. Patient 1: The plan of care indicates that SN visits will be made 1 x weekly; however, a nurse has seen the patient 2 x weekly every week since admission for hospice services. (COS) Patient 2: The plan of care indicates that MSW visits will be made 1 x monthly; however, there was no evidence that the MSW made a visit to the patient during the month of November 2024. Patient 3: The plan of care indicates that MSW visits will be made 1 x monthly; however, the MSW made two visits to the patient in June 2024, on 06.03.2024 and 06.06.2024.”
-
Counseling services (42 CFR 418.64(d)(1))
The inspectors’ words, 140 words
“Upon patient record review, 5 of 14 (Patient #10, 11, 12, 13, 14) did not have evidence the hospice offers bereavement counseling that includes: • Making bereavement services available to the family and other individuals in the bereavement plan of care up to 1 year following the death of the patient. Bereavement counseling also extends to residents of a SNF/NF or ICF/IID when appropriate and identified in the bereavement plan of care • Ensuring that bereavement services reflect the needs of the bereaved • Development of a bereavement plan of care that notes the kind of bereavement services to be offered and the frequency of service delivery Patient 10, 11, 12, 13, 14: After the death of the patient, there was no evidence of an update to the bereavement plan of care indicating the type and frequency of bereavement services.”
-
Content (42 CFR 418.104(a)(2))
“Upon patient record review, 1 of 14 (Patient #1) did not have evidence that each patient record contains: • Signed election statement in accordance with 418.24 Patient 1: The signed election of benefit statement does not indicate the effective date for the initiation of hospice services.”
-
Discharge or transfer of care (42 CFR 418.104(e)(2))
“Upon patient record review, 2 of 14 (Patient #8, 9) did not have evidence that if a patient revokes the election of hospice care or is discharged from hospice in accordance with §418.26, the hospice must forward to the patient’s attending physician: • A copy of the hospice discharge summary • The patient’s clinical record, if requested Patient 8, 9: There was no evidence of the discharge summary being forwarded to the attending physician after the revocation of hospice services.”
-
Inpatient care provided under arrangements (42 CFR 418.108(c)(5))
“Upon inpatient contract review, 1 of 3 (Arroyo Vista Nursing Center) did not have evidence that the hospice retains responsibility for ensuring that the training of personnel who will be providing the patient’s care in the inpatient facility has been provided and that a description of the training and the names of those giving the training are documented. (COS-addendum obtained from SNF)”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Dec 11, 2024 | Reaccreditation inspection by the Accreditation Commission for Health Care | 8 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Dec 16, 2021.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 14.3 nurse care minutes per routine home care day, 9.4% of skilled nursing minutes at weekends and a visit near death for 91.7% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 89% at home, 11% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 14.3 min |
| Skilled nursing minutes at weekends | 9.4% |
| Visits near death | 91.7% of patients who died |
Who owns it?
- 13 owners or officers are people: Celine Keshavarzi (owns 5% or more directly, 33.34%); Celine Keshavarzi (corporate officer, 33.34%); Celine Keshavarzi (corporate director, 33.34%); Celine Keshavarzi (managing employee (on the payroll), 33.34%); Celine Keshavarzi (runs it (operational or managerial control), 33.34%); Kasha Farahani (owns 5% or more directly, 33.33%); Kasha Farahani (corporate officer, 33.33%); Kasha Farahani (corporate director, 33.33%); Kasha Farahani (managing employee (on the payroll), 33.33%); Kasha Farahani (runs it (operational or managerial control), 33.33%); Raul Organista (owns 5% or more directly, 33.33%); Patricia A Shader (managing employee (on the payroll)); Genaro A Martinez (managing employee (under contract)).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 85% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 35 hospices CMS’s data show serving patients in ZIP code 92590, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 7; this one had 8.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Good Heart Hospice and Palliative Care | 35 |
| Silverado Hospice Coastal Valleys | 1 |
| MD Choice Hospice Care Inc. | 72 |
| Greatness Hospice, Inc. | Not given |
| Eagle Glen Hospice Care This hospice | 8 |
| Elizabeth Hospice | 15 |
| Vnacare | 6 |
| Vitas Healthcare Corporation of California | 4 |
| Hospice of the Valleys | Not given |
| Lightbridge Hospice | 11 |
| Hope Hospice & Healthcare, Inc. | 3 |
| Bella Terra Hospice | 1 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
-
Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.