Infinite Hospice
A hospice in Sherman Oaks, California 91403
5121 Van Nuys Blvd Suite 202, Sherman Oaks, California 91403. (818) 745-7659.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 7 deficiencies cited in the last three years
- Not rated family caregiver rating
- 7of 10 CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
7 deficiencies cited in the last three years
The middle of the 124 hospices serving ZIP code 91403 had 6.
The last inspection on record was on Jun 26, 2024: a reaccreditation inspection by the Accreditation Commission for Health Care.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
7 deficiencies in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Jun 26, 2024: reaccreditation inspection by the Accreditation Commission for Health Care7 deficiencies
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Rights of the patient (42 CFR 418.52(c)(1))
“Upon patient record review, 1 of 14 records reviewed (Patient #10) did not have evidence that the patient has received effective pain management and symptom control from the hospice for conditions related to the terminal illness. Patient #10: The record indicated the patient was on continuous care on 11/09/23 and had shortness of breath while receiving Ativan. There was no evidence in the record of the effectiveness of the Ativan and it presented this symptom was not being managed.”
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Content of comprehensive assessment (42 CFR 418.54(c)(6))
The inspectors’ words, 189 words
“Upon patient record review, 10 of 14 records reviewed (Patient #1, #2, #3, #4, #5, #6, #7, #8, #9, #10) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patients #1 - #10: The records indicate multiple medications listed on the Medication Administration record. There was no evidence the review included the effectiveness of drug therapy, drug side effects, actual or potential drug interactions, duplicate drug therapy and drug therapy currently associated with laboratory monitoring. Patient #2: During the home visit the MAR indicated Acetaminophen 325mg 2 tabs po Q6hours prn pain, the prescription bottle read 325mg 2 tabs po Q8hour. COS. In addition, Carbidopa/Levodopa/Entacapone 25/100/200 2 tabs po bid was indicated on the MAR, the pills were in the separate prescription bottles as Carbidopa/Levodopa 25/100 and a separate prescription bottle for the Entacapone 200. COS.”
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Content of plan of care (42 CFR 418.56(c))
The inspectors’ words, 101 words
“Upon patient record review, 1 of 14 records reviewed (Patient #7) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #7: The record indicated the patient was on Eliquis. There was no evidence of bleeding precautions on the Safety Plan of Care. COS.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 116 words
“Upon patient record review, 1 of 14 (Patient #2) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #2: During the home visit it was noted the MD ordered Acetaminophen 325mg 2 tabs po Q6hours prn pain, the prescription bottle read 325mg 2 tabs po Q8hour. COS. In addition, Carbidopa/Levodopa/Entacapone 25/100/200 2 tabs po bid was ordered by the hospice physician, the pills were in the separate prescription bottles as Carbidopa/Levodopa 25/100 and a separate prescription bottle for the Entacapone 200. The orders was not evidence of orders for the medications in the home. COS.”
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Review of the plan of care (42 CFR 418.56(d))
The inspectors’ words, 207 words
“Upon patient record review, 3 of 14 (Patient #3, 10, 14) did not have evidence that a revised plan of care includes information from the patient’s updated comprehensive assessment and must note the patient’s progress towards outcome/goals from the plan of care. Patient #3: The record indicated the patient had nails debrided on 4/10/24. There was no evidence of patient/family goals and interventions based on the problem identified from the updated comprehensive assessment. In addition, The record indicated the patient was on lithium and had a level drawn on 5/25/24. There was no evidence of the patient/family goals and interventions based on the problem/need for the lab draw that was identified from the updated comprehensive assessment. Both were COS. Patient #10: The record indicated the patient was placed on continuous care on 11/09/23 starting at 9 a.m. There was no evidence of the patient/family goals and interventions based on the problem/need for the continuous care that was identified from the updated comprehensive assessment. Patient #14: The record indicated the patient was placed on continuous care on 4/29/24 starting at 7 a.m. There was no evidence of the patient/family goals and interventions based on the problem/need for the continuous care that was identified from the updated comprehensive assessment.”
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Governing body and administrator (42 CFR 418.100(b))
“Upon personnel record review, 1 of 16 records reviewed (Personnel #2 ) did not have evidence the alternate administrator’s personnel record verifies that: • The employee has appropriate education and experience requirements • There is a signed job description for this role • The employee has been orientated to this role Personnel Record #2 did not have evidence the Alternate Administrator was oriented to this role.”
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Services (42 CFR 418.100(c))
“Upon observation, there was no evidence the hospice is primarily engaged in providing the following care and services: • Nursing services • Medical social services • Physician services • Counseling services, including spiritual counseling, dietary counseling and bereavement counseling • Hospice aide, volunteer, homemaker services • Physical therapy, occupational therapy, speech-language pathology services • Short-term inpatient care • Medical supplies (including drugs and biologicals) and medical appliance Contract review for PT/OT/Speech did not include Speech Therapy. Corrected on site”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Jun 26, 2024 | Reaccreditation inspection by the Accreditation Commission for Health Care | 7 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jul 6, 2021.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 8 nurse care minutes per routine home care day, 24.3% of skilled nursing minutes at weekends and a visit near death for 81% of patients who died.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 37% at home, 63% in assisted living.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | This provider |
|---|---|
| Nurse care minutes per routine home care day | 8.0 min |
| Skilled nursing minutes at weekends | 24.3% |
| Visits near death | 81.0% of patients who died |
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS’s Hospice Care Index: 7 of 10 (Jan 1, 2023 to Dec 31, 2024).
- 89.47% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 5 | Not rated |
| Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold | 7 of 10 |
How does it compare nearby?
- Of the 124 hospices CMS’s data show serving patients in ZIP code 91403, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 6; this one had 7.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Mission Hospice South Bay | Not given |
| Sacred Life Hospice | 6 |
| Valley View Hospice, Inc. | 25 |
| Goldstar Hospice, Inc. | 8 |
| Platinum Hospice Care, Inc. | Not given |
| Aleve Hospice Care of Los Angeles, Inc. | 3 |
| Camarillo Hospice Care, Inc. | Not given |
| Miracle Hospice & Palliative Care, Inc. | 0 |
| Absolute Hospice Agency LLC | 5 |
| St Mary’s Hospice and Palliative Care, Inc. | Not given |
| Ha Decisions Hospice, Inc. | Not given |
| Community Health Care Hospice Inc. | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.