Holy Care Hospice, Inc.
A hospice in Van Nuys, California 91401
13758 Victory Blvd, Suite 200, Van Nuys, California 91401. (818) 786-1600.
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The short answer
Record last released by CMS on Oct 23, 2026. We couldn’t read Centers for Medicare & Medicaid Services’ list since Oct 27, 2026: qcor.cms.gov now refuses our reader. This record is as of then.
- 6 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 252 hospices serving ZIP code 91401 had 4.
The last inspection on record was on Nov 8, 2024: a reaccreditation inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
6 deficiencies in 1 month of the last 36. Last cited Nov 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Nov 8, 2024: reaccreditation inspection by The Joint Commission6 deficiencies
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Content of comprehensive assessment (42 CFR 418.54(c)(7))
“Observed in Record Review. In 1 of 9 patient records reviewed, It was noted by the nurse surveyor that the initial bereavement risk assessment had not been completed as part of the comprehensive assessment. For RRNHV#2, the initial bereavement risk assessment was not completed. Findings were verified by the For Findings were verified by the CEO/Administrator and the QAPI Director.”
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Content of plan of care (42 CFR 418.56(c))
“Observed in Record Review. During record review surveyor noted that the plan of care goals were not written based on the patient’s goals and the time frames required to meet those goals. For example: a care plan problem for constipation was written with a goal to facilitate bowel elimination and comfort, patient and family will verbalize understanding of symptoms, but no measurable outcome and timeframe was indicated for goal attainment was written. This was reviewed and confirmed with the organization’s Administrator/CEO.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 152 words
“Observed in Patient Home. In 3 of 9 patient records reviewed, it was noted by the nurse surveyor that medication orders were not clear or complete. For RRHV#1, the patient had two medications ordered for pain without indications for when to give which medication. Tylenol 500mg was ordered every 6 hours as needed for pain, Tramadol Hydrochloride 50mg 1 tab two times a day as needed for severe pain. Patient was also on two standing orders for additional pain medication Meloxicam and a standing dose of Tylenol. For RRNHV#1, order for Tylenol 500mg 1/1 cap po for mild pain every 4 to 6 hours and an order for Tylenol 500mg 2/2 caps for severe pain every 4 to 6 hours with no maximum dosage indicated. For RRNHV#2, the order for oxygen was 2-4 liters per minute BNC without instructions for titration. For Findings were verified by the CEO/Administrator and the QAPI Director.”
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Coordination of services (42 CFR 418.56(e)(4))
“Observed in Record Review. In 2 of 4 record reviews surveyor noted that discharge orders had not been entered. This was reviewed and confirmed with the organization’s Administrator/CEO.”
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Hospice aide assignments and duties (42 CFR 418.76(g)(2)(ii))
“Observed in Patient Home. In 1 of 2 home visits surveyor observed the aide using a gait belt to aid with transferring the patient, but use of a gait belt was not on the plan of care. This was reviewed and confirmed with the organization’s Administrator/CEO.”
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Discharge or transfer of care (42 CFR 418.104(e)(3)(i))
“Observed in Record Review. In 1 of 4 record reviews surveyor noted that a discharge summary was not entered. This was reviewed and confirmed with the organization’s Administrator/CEO.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Nov 8, 2024 | Reaccreditation inspection by The Joint Commission | 6 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Jan 31, 2015.
- Ownership: for-profit.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
- Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 100% at home.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- 3 owners or officers are people: Victoria Gezalyan (owns 5% or more directly, 100%); Victoria Gezalyan (corporate officer, 100%); Victoria Gezalyan (managing employee (on the payroll), 100%).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
- 61.9% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025).
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 252 hospices CMS’s data show serving patients in ZIP code 91401, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 4; this one had 6.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Victory Hospice Care | 20 |
| Holy Care Hospice, Inc. This hospice | 6 |
| Ama Hospice and Palliative Care, Inc. | Not given |
| Monarch Hospice, Inc. | Not given |
| Angelical Hospice | Not given |
| Light Angel Hospice Inc. | 1 |
| Peace Hospice and Palliative Care, Inc. | Not given |
| All Inclusive Hospice Care, Inc. | Not given |
| AZ Hospice Palliative Care, Inc. | Not given |
| Golden Gate Hospice Care | Not given |
| La Best Hospice Care | 5 |
| Community Care Hospice, Inc. | 9 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.