Hearth Record

Summit Hospice

A hospice in Phoenix, Arizona 85020

7310 North 16th Street, Suite 100a, Phoenix, Arizona 85020. (602) 535-8255.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 23, 2026.

The last 24 months 5 deficiencies in 1 month of the last 36. Last cited Sep 2026. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

5 deficiencies cited in the last three years

The middle of the 76 hospices serving ZIP code 85020 had 5.

The last inspection on record was on Sep 10, 2026: a reaccreditation inspection by the Accreditation Commission for Health Care.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

When those deficiencies happened

5 deficiencies in 1 month of the last 36. Last cited Sep 2026. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Sep 10, 2026: reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies
  • Content of comprehensive assessment (42 CFR 418.54(c)(6))

    The inspectors’ words, 239 words

    “Upon patient record review, 4 of 15 (Patient #4, #6, #8, #9) did not have evidence in the patient record that a review was completed of all prescription and non-prescription medications, including herbal remedies that could affect drug therapy. This review includes, but is not limited to: • Effectiveness of drug therapy • Drug side effects • Actual or potential drug interactions • Duplicate drug therapy • Drug therapy currently associated with laboratory monitoring Patient #4: The medication profile indicates Hydrocortisone 2.5% cream, apply topically every 6 hours as needed to the affected area for itching. There is no evidence the order indicated where to apply the medication. Patient #6: The medication profile indicates Debrox 6.5%, 5-10 drops 2 times a day as needed. During the home visit a medication reconciliation was completed this medication was not present on the facility MAR. Patient #8: The medication profile indicates lidocaine 4% topical patch to be applied to affected area of pain. There is no evidence the order indicated where to apply the topical pain patch. Patient #9: The Facility MAR contained Tramadol 100 mg 1 tablet 2 times a day. The hospice medication profile also contained Tramadol 100mg with inconsistent instructions on the frequency to which the medication was to be administered. The facility MAR contained Ammonium lactate 12% lotion to apply to feet and legs every other day for dryness and was not present on the hospice medication profile.”

    Rule L0530. Standard-level.

  • Content of plan of care (42 CFR 418.56(c))

    The inspectors’ words, 222 words

    “Upon patient record review, 4 of 15 (Patient #3, #4, #6, #15) did not have evidence in the patient record that the hospice has developed an individualized written plan of care for each patient. The plan of care must reflect patient/family goals and interventions based on the problems identified in the initial, comprehensive, and updated comprehensive assessments. The plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions. Patient #3: Medication profile indicated the patient is on cardiac medication for hypertension and anxiety medication. There was not evidence the plan of care reflected the patients/family goal and hospice interventions based on the problems identified. Patient #4: Medication profile indicated the patient takes scheduled anxiety medication and scheduled and prn medication for constipation. There was not evidence the plan of care reflected the patient/family goals and hospice interventions based on the problems identified. Patient #6: Medication profile indicated the patient is on medications for constipation. There was not evidence the plan of care reflected the patient/family goals and hospice interventions based on the problems identified. Patient #15: Record indicates patient is on a blood thinner. There was not evidence the plan of care reflected the patient/family goals and hospice interventions based on the problems identified to monitor safety and effectiveness of this therapy.”

    Rule L0545. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(4))

    The inspectors’ words, 149 words

    “Upon patient record review, 3 of 15 (Patient #4, #8, #9) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including medications and treatments. Patient #4: The record indicated Hydrocortisone 2.5% cream to apply topically every 6 hours prn to affected area for itching every 6 hours, the order did not indicate where to apply the cream. Patient #8: The record indicated an order for lidocaine 4% topical patch to apply to affected area of pain, the order did not indicate where to apply the pain patch. Patient #9: The facility MAR contained Ammonium Lactate lotion 12%. There is no evidence of an order in the hospice record. Also, Tramadol 100 mg, 1 tablet 2 times a day was present on the facility MAR and contained inconsistent instructions noted in the hospice record.”

    Rule L0549. Standard-level.

  • Content of plan of care (42 CFR 418.56(c)(5))

    “Upon patient record review, 1 of 15 (Patient #1) did not have evidence the plan of care must include all services necessary for the palliation and management of the terminal illness and related conditions, including equipment and supply needs. Patient #1: The record indicated the patient utilized nebulizer treatments. There is not evidence on the hospice plan of care included a nebulizer order.”

    Rule L0550. Standard-level.

  • Hospice aide assignments and duties (42 CFR 418.76(g)(1))

    The inspectors’ words, 247 words

    “Upon patient record review, 2 of 15 (Patient #1, #15) did not have evidence in the patient record that hospice aide assignments and duties are: • Assigned to a specific patient by a registered nurse that is a member of the interdisciplinary group • Written patient care instructions for a hospice aide must be prepared by a Registered Nurse who is responsible for the supervision of a hospice aide as specified under paragraph (h) of 418.76 • There is evidence in the patient record that the plan of care; indicate what tasks are to be done by the Aide and the frequency of these tasks. The use of “PRN” or “per patient choice”, for any task, whether personal care or non-personal care tasks, are not acceptable Patient #1: Documentation is noted in the medical record patient is a fall risk and has a cane available in the home for mobility. There was no evidence the aide care plan was updated to utilize this equipment during ambulation for patient safety. Patient #15: Documentation in the record indicates the patient becomes severely dyspneic with minimal activity, utilizes a wheelchair for mobility and has an active wound on coccyx with adhesive dressing in place. There was no evidence the aide care plan was updated to include oxygen or instructions on utilizing oxygen during cares, to utilize a Wheelchair for mobility or the location of the wound and if dressing was soiled or became wet or dislodged to notify the RNCM.”

    Rule L0625. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Sep 10, 2026Reaccreditation inspection by the Accreditation Commission for Health Care5 deficiencies cited

Is it certified?

  • Medicare-certified hospice since Oct 14, 2011.
  • Ownership: for-profit.
  • No deficiency or on record in the last three years.
Source:

CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

Who does the caring?

  • From Medicare claims (Jan 1, 2023 to Dec 31, 2024): 13.2 nurse care minutes per routine home care day, 6.3% of skilled nursing minutes at weekends and a visit near death for 99.1% of patients who died.
  • Where its patients were cared for (Jan 1, 2024 to Dec 31, 2024): 42% at home, 47% in assisted living, 1% in a skilled nursing facility, 10% elsewhere.
Source:

CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Staffing measures
MeasureThis provider
Nurse care minutes per routine home care day13.2 min
Skilled nursing minutes at weekends6.3%
Visits near death99.1% of patients who died

Who owns it?

  • 3 owners or officers are people: Gregory Anderson (owns 5% or more directly, 100%); Gregory Anderson (corporate director); Andrew Lenick (managing employee (on the payroll)).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.

What do families say?

  • Family caregivers rate it 4 of 5 in CMS’s survey (Oct 1, 2023 to Sep 30, 2025): 86% rated it 9 or 10 out of 10, and 86% would definitely recommend it.
  • CMS’s Hospice Care Index: 10 of 10 (Jan 1, 2023 to Dec 31, 2024).
  • 94.64% of patients were assessed on all seven of CMS’s measures at the start of care (Oct 1, 2024 to Sep 30, 2025); 90.3% had visits from a nurse or social worker on at least 2 of their last 3 days (Jan 1, 2023 to Dec 31, 2024).
Source:

CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Family caregiver survey ratingCMS star rating from its survey of patients’ family caregivers, 1 to 54 of 5
Hospice Care IndexCMS’s Hospice Care Index, 0 to 10 (higher is better): a point for each of ten measures from Medicare claims on which the hospice meets CMS’s threshold10 of 10

How does it compare nearby?

  • Of the 76 hospices CMS’s data show serving patients in ZIP code 85020, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 5.
Source:

CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.

CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for hospices, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
  • Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 27, 2026.

From the hospice

The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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