Oakmont Hospice LLC
A hospice in Phoenix, Arizona 85029
2432 West Peoria Avenue Suite 1345-A, Phoenix, Arizona 85029. (480) 716-4517.
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The short answer
Record last released by CMS on Oct 23, 2026.
- 4 deficiencies cited in the last three years
- Not rated family caregiver rating
- Not available CMS’s Hospice Care Index
Each figure’s source sits beside it, in its section below.
What these words mean2
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
4 deficiencies cited in the last three years
The middle of the 97 hospices serving ZIP code 85029 had 5.
The last inspection on record was on Oct 3, 2024: an initial inspection by The Joint Commission.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
When those deficiencies happened
4 deficiencies in 1 month of the last 36. Last cited Oct 2024. Most serious: Standard-level. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Oct 3, 2024: initial inspection by The Joint Commission4 deficiencies
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Content of plan of care (42 CFR 418.56(c)(2))
The inspectors’ words, 98 words
“Observed in Record Review. In 5 of 5 patient records reviewed, it was noted by the nurse surveyor that the plan of care did not contain a statement of the scope of discipline visits. For HORRHV#1, HORRHV#2, HORRHV#3, HORRDC#1, and HORRDC#2, the plan of care contained the frequency of the visits but not the scope or duration of the visits over the course of the certification period. Frequencies were also the same for all patients and were determined prior to the comprehensive assessment being completed by all disciplines. Findings were discussed with the Administrator and the Administrator designee.”
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Content of plan of care (42 CFR 418.56(c)(4))
The inspectors’ words, 193 words
“Observed in Record Review. In 3 of 5 patient records reviewed, it was noted by the nurse surveyor that medication orders were not clear or complete. For HORRHV#1, Order for Docusate Sodium 50mg/5ml, liquid by mouth, 5-10ml 2x a day as needed for constipation. There were no instructions regarding when to give 5ml versus when to increase the dose. Also ordered was Tylenol 500mg by mouth crushed, 1-2 tablets 2xa day, there were no instructions regarding when to give one tablet versus when to give two. For HORRHV#2, Order for Latanoprost 0/005% eye drop, powder into both eyes daily at bedtime. Benzonatate 100mg 1-2 capsules, one half tablet by mouth 2x a day as need for cough - order unclear as to when to take 1 or 2 and if it is a tablet (split) or a capsule that you can’t split. For HORRHV#3, order for Acetaminophen 325mg one to two tablets by mouth every 4-6 hours as need for mild to moderate pain, orders are unclear regarding range of one to two tablets for which level of pain. Findings were discussed with the Administrator, the Administrator designee, and the Licensed Practical Nurse.”
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Prevention (42 CFR 418.60(a))
The inspectors’ words, 218 words
“Observed in Patient Home. In 2 of 3 home visits conducted, it was observed by the Nurse Surveyor that the organization did not implement the infection prevention and control activities it had planned per Hand Hygiene Policy #9-014.1. For example, during RRHV#2 the skilled nurse initially used too much hand sanitizer and shook her hands to dry them. She then went back and forth between taking the patient’s vital signs and writing them down on her note pad, repeatedly touching inanimate objects in the room and then touching the patient without hand sanitizing. She also went in and out of her bag without sanitizing her hands per policy. During RRHV#3, the skilled nurse went in and out of her bag without hand sanitizing. She then went back and forth between taking the patient’s vital signs and writing them down on her note pad, repeatedly touching inanimate objects in the room and then touching the patient without hand sanitizing. Additionally at one point during the visit, her nursing bag fell off of the walker seat she had placed it on and she stopped what she was doing, picked it up off of the floor and went back to performing the patient assessment. Findings were discussed with the Administrator who was present on the home visits and the Administrator Designee.”
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Label dispose storage drugs (42 CFR 418.106(e)(2)(i))
“Observed in Medication Management Tracer. it was noted by the nurse surveyor that the organization’s policy and procedure for the management and disposal of controlled medications in the home was not consistent with state and federal law as it instructed the family/caregiver to flush unused medications. Finding was discussed with the Administrator and the Administrator designee.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Oct 3, 2024 | Initial inspection by The Joint Commission | 4 deficiencies cited |
Is it certified?
- Medicare-certified hospice since Oct 8, 2024.
- CMS doesn’t list its type of ownership.
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency or CMS’s most serious finding: the place’s failure to meet a rule caused, or was likely to cause, serious injury, harm, impairment or death to someone in its care. Source: CMS; 42 CFR 489.3. on record in the last three years.
CMS, Hospice General Information. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
Who does the caring?
- CMS hasn’t published nursing time from Medicare claims for this hospice.
CMS, Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
Who owns it?
- CMS’s ownership file has no owners listed for this hospice.
CMS, Hospice All Owners and Hospice Enrollments. Released Sep 29, 2026. Updated quarterly.
What do families say?
- CMS gives no family caregiver survey rating: “The number of cases is too small to report Star Ratings.”
- CMS gives no Hospice Care Index for this hospice.
CMS, CAHPS Hospice Survey and Hospice Provider Data. Released Aug 26, 2026. Updated quarterly.
How does it compare nearby?
- Of the 97 hospices CMS’s data show serving patients in ZIP code 85029, where this hospice’s office is, the middle number of deficiencies cited in the last three years was 5; this one had 4.
CMS, Hospice ZIP Data. Released Aug 26, 2026. Updated quarterly.
CMS, QCOR hospice inspection reports. Released Oct 23, 2026. Updated quarterly.
| Place | Deficiencies, 3 years |
|---|---|
| Family First Hospice, Inc. | 13 |
| Universal Hospice Care Services | Not given |
| Devoted Hospice Care Inc. | Not given |
| Golden Rose Hospice Care Inc. | Not given |
| Arizona Professional Hospice Care | 4 |
| Comforting Hospice Center Inc. | Not given |
| Serenity Hospice Services Inc. | Not given |
| Supreme Care Hospice Inc. | Not given |
| Manor Hospice Ltd | Not given |
| Oakmont Hospice LLC This hospice | 4 |
| Wings of Hope Hospice and Palliative Care, Inc. | 13 |
| American Premier Hospice, LLC | Not given |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for hospices, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- CMS ended its Special Focus Program for hospices with serious problems on Feb 14, 2025, so no hospice is marked as one.
- Hospice quality measures have a gap from October 2025: CMS replaced its patient assessment then, and public results from the new one (HOPE) are expected around November 2027.
Sources
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Centers for Medicare & Medicaid Services, Hospice General Information (yc9t-dgbk).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Provider Data (252m-zfp9).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, CAHPS Hospice Survey (gxki-hrr8).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR hospice inspection reports (Hospice Survey Reports - Oct 2021 through Sep 2026.xlsx).
Released Oct 23, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice All Owners (e983965e-1603-4cb8-82b5-c40090e380d1).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice Enrollments (25704213-e833-4b8b-9dbc-58dd17149209).
Released Sep 29, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Hospice ZIP Data (95rg-2usp).
Released Aug 26, 2026 and checked Oct 27, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the hospice
The public record above comes first. Anything the hospice adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the hospice will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the hospice”, and paying will never change a finding, a rating or the order of results.