Premier Home Health Inc.
A home health agency in Thayne, Wyoming 83127
487a North Main, Ste 2, Thayne, Wyoming 83127. (307) 883-5500.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 1.5of 5 quality of patient care rating
- Not rated patient survey rating
- 3 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Feb 6, 2025: a recertification inspection.
3 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
3 deficiencies in 1 month of the last 36. Last cited Feb 2025. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Feb 6, 2025: recertification inspection3 deficiencies
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Infection Prevention
The inspectors’ words, 310 words
“Infection Prevention CFR(s): 484.70(a) Standard: Infection Prevention. The HHA must follow accepted standards of practice, including the use of standard precautions, to prevent the transmission of infections and communicable diseases. This Standard is not met as evidenced by: Based on observation, staff interview and policy and procedure review, the agency failed to ensure infection prevention practices were performed during 1 of 3 client home visits (#6) while providing cares. The findings were: 1. Review of the Plan of Care (POC) certification period 1/16/25 to 3/16/25 for client #6 showed durable medical equipment (DME) and Supplies included wound care, 4 by 4 gauze, wound cleanser, foam dressing, and gloves. The rehabilitation potential was good. The orders and goals included “Wound Care to Left elbow traumatic partial thickness wound: Observation and Assessment Wound for Signs and Symptoms of infection and report to MD. The frequency was weekly and as needed. Clean wound with normal saline or non-cytotoxic wound cleanser. Dress with tegaderm or foam dressing as appropriate for drainage and depth...” The following concerns were identified: a. Observation on 2/5/25 at 11 AM with RN #1 showed the nurse providing wound care. She preformed hand hygiene, donned gloves, opened the dressing package, cleansed the wound. She continued on to dressing the wound without doffing gloves, hand hygiene, and donning clean gloves. b. Interview with the nurse on 2/5/25 at 12:05 PM confirmed she had failed to changes gloves between dirty and clean dressing change. c. Interview with the administrator on 2/6/25 at 10:15 AM revealed it was the agency’s expectation for staff to change gloves between dirty and clean wound care dressing change. 2. Review of policy/procedure “Universal Precautions for Patient and Caregivers/Fluid Precautions” faxed on 2/7/25 at 3:113 PM from agency showed “...Wash or sanitize hands before and after donning and doffing gloves. Apply clean gloves prior to applying fresh dressing...””
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Integrate All Orders
The inspectors’ words, 320 words
“Integrate all orders CFR(s): 484.60(d)(2) Integrate orders from all physicians or allowed practitioners involved in the plan of care to assure the coordination of all services and interventions provided to the patient. This Element is not met as evidenced by: Based on medical record review, staff interview, and client and spouse interview, the agency failed to ensure physician orders integrated into the patient care for Occupational Therapy for 1 of 7 clients reviewed (#5). The findings were: Review of the medical record for client #5 showed the client’s start of care was dated 8/7/24. The client’s diagnoses included pressure ulcer of right ankle, unstageable, hereditary motor and sensory neuropathy, and chronic pain syndrome. Review of the plan of care (POC) dated 12/5/24 to 2/2/25 showed “Safety Measures: Fall Precaution/Transfer Safety, Keep Pathways Clear, and Proper use of Assistive Devices.” The Rehabilitation Potential showed good. The following concerns were identified: 1. Review of the 8/7/24 to 10/5/24 POC showed the “Physician Certification and Signature, I certify that this patient is confined to his/her home and needs intermittent skilled nursing care, physical therapy (PT) and/or speech therapy or continues to need occupational therapy (OT)...” dated 9/17/24. 2. Review of the physician orders dated 8/7/24 showed orders for PT and OT. Review of the client’s therapy notes failed to show OT notes. 3. Review of the physician orders dated 1/29/25 showed orders for PT and OT. Review of the client’s therapy notes failed to show OT notes. 4. Interview with the client and spouse on 2/4/25 at 1:30 PM revealed OT still had not come. They stated they were still waiting for OT; the physician ordered the service when they started with the agency and again recently. The client stated s/he needed help with transferring. 5. Interview with the administrator on 2/5/25 at 9:45 AM verified there were no notes of why there was no OT services, and why services were not provided.”
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In Accordance With Current Clinical Practice
The inspectors’ words, 215 words
“In accordance with current clinical practice CFR(s): 484.105(f)(2) All HHA services must be provided in accordance with current clinical practice guidelines and accepted professional standards of practice. This Element is not met as evidenced by: Based on observation, staff interview, professional standard review, and policy and procedure review, the agency failed to ensure supplies available for client use were not expired for 1 of 1 supply room. The findings were: 1.Observation of the supply room on 2/4/25 at 9:35 AM showed the following concerns: a. 6 Kendall silicone bordered lite dressing 6 by 6 inch expired 12/19/24. b. 10 Kendal silicone bordered lite foam dressing 4 by 4 inch expired 9/16/24. c. 130 Kendall silicone bordered lite foam dressing 2 by 5 inch expired 11/16/24. d. 84 Kendall silicone bordered lite foam dressing 1.6 by 2 inch expired 12/19/24. e. 1 Dover 100 percent silicone foley tray with coude’ tip expired 10/1/22. f. 48 BD 14 French intermittent catheter expired 10/31/24. g. Heparin lock flush solution 30 USP units per 3 milliliter 23 expired 11/2024, 4 expired 9/2024, and 16 expired 2/2024. 2. Interview with the administrator on 2/4/25 at 10:15 AM revealed the supplies were checked monthly for expirations, and they were for client use. She confirmed the identified supplies were out of date.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Feb 6, 2025 | Recertification inspection | 3 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 14, 2000.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 6 owners or officers are people: Catherine Cole (owns 5% or more directly, 50%); Charles Cole (owns 5% or more through other companies, 50%); Catherine Cole (corporate officer); Catherine Cole (corporate director); Catherine Cole (managing employee (on the payroll)); Charles Cole (corporate officer).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 1.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Fewer than 70 patients completed the survey.”
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 1.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 74.08% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 16.63% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.05% (same as the national rate) |
How does it compare nearby?
- Of the 2 agencies CMS’s data show serving patients in ZIP code 83127, where this agency’s office is, 2 have a quality of patient care rating; the middle one is 2.75 of 5, and this one is rated 1.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Premier Home Health Inc. This home health agency | 1.5 |
| Symbii Home Health | 4 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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This copy of the record was made on Oct 24, 2026.
From the agency
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Replies
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Paid listing
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