Hearth Record

Encompass Health Home Health

A home health agency in Omak, Washington 98841

800 Jasmine Street, Suite 2, Omak, Washington 98841. (509) 422-6721.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean3
Star ratings
CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 14, 2024: a recertification inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jun 2024. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jun 14, 2024: recertification inspection1 deficiency
  • Encoding And Transmitting Oasis

    The inspectors’ words, 379 words

    “Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on record review and interview the agency failed to transmit discharged patient data to the Centers for Medicare and Medicaid Services (CMS) database in a timely manner for 15 of 1027 records transmitted between 05/01/23 and 05/31/24. Failure to transmit discharged patient data in a timely manner could result in patients not receiving full benefits when transferring services to another agency. 1. As part of the pre-survey preparation, the Surveyor reviewed the “HHA Error Summary by Agency” report from 05/01/23 and 05/31/24 generated from the iqies.cms.gov site. The review showed that the agency had 15 of 1027 patient assessments that were not submitted in a timely manner. This resulted in a 1.46% late submission error rate. 2. On 06/14/24 at 8:30 AM, the Surveyor interviewed the Vice President of Operations (Staff #501) regarding the error rate. Staff #501 stated that after reviewing the error report information, the agency determined that the electronic medical record (EMR) system used by the agency system does not allow for two payor systems to be entered at one time. Staff #501 stated that in order for the agency to submit their data they must enter one payor source and then resubmit the information a second time with the information for the second payor source. The agency’s EMR system captures the date of the first submission which is “on-time” so the agency shows zero errors when the report is generated from their EMR. This impacts patients that have private insurance as the primary payor and Medicare as a secondary payor. Staff #501 stated that they just learned that the Internet Quality Improvement and Evaluation System (iQIES) platform will delete the date of the first submission once the assessment is pulled back. It will re-populate with date of the second submission which is causing it to show as late. Staff #501 stated they will work with their third-party vendor to find a solution to this system issue.”

    Rule G0372. Standard-level.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 14, 2024Recertification inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jan 1, 1976.
  • Ownership: proprietary (for profit).
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • Offers nursing care, physical therapy, medical social services and home health aide services.
  • Doesn’t offer occupational therapy and speech pathology.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • Caresouth HHA Holdings, LLC owns 100% directly since Jun 1, 2021.
  • 10 owners or officers are people: Tanya R Marion (corporate officer); Barbara A Jacobsmeyer (corporate officer); Barbara A Jacobsmeyer (runs it (operational or managerial control)); Sarah W Braley (corporate officer); Julie D Jolley (corporate officer); Dylan C Black (corporate officer); Jeanne L Kalvaitis (corporate officer); Amy Mansfield (managing employee (on the payroll), 0%); Ryan T Solomon (corporate officer, 0%); Sean P Richardson (corporate officer).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Enhabit Holdings, Inc.Owns 5% or more through other companies100%Jul 1, 2022
Caresouth HHA Holdings, LLCOwns 5% or more directly100%Jun 1, 2021
Enhabit Inc.Owns 5% or more through other companies100%Jun 1, 2021
Wells Fargo Bank, N.A.Holds 5% or more security interest100%Jun 30, 2022
Advanced Homecare Management LLCOwns 5% or more through other companies100%Jun 1, 2021
Caresouth Health System Inc.Owns 5% or more through other companies100%Jun 1, 2021
Deerfield Management Company LPOwns 5% or more through other companies9.97%Dec 31, 2023
8 Knots Management, LLCOwns 5% or more through other companies8.81%Dec 31, 2024
Blackrock Inc.Owns 5% or more through other companies7.8%Dec 31, 2024
Vanguard Group Inc.Owns 5% or more through other companies5.91%Dec 31, 2024

How do patients fare?

  • CMS rates its quality of patient care 3 of 5.
  • Patients rate it 4 of 5 in CMS’s patient survey (54 surveys completed): 78% rated it 9 or 10 out of 10, and 67% would definitely recommend it.
  • CMS compares it with the national rate: discharged to the community, better; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half stars3 of 5
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 54 of 5
Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate84.44% (better than the national rate)
Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate11.29% (same as the national rate)
Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate3.97% (same as the national rate)

How does it compare nearby?

  • There aren’t enough agencies serving patients in ZIP code 98841 with a quality of patient care rating to compare.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

1 compared
PlaceQuality rating
Encompass Health Home Health This home health agency3

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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