Interim Healthcare - Collinsville
A home health agency in Collinsville, Virginia 24078
3235 Virginia Avenue, Collinsville, Virginia 24078. (276) 647-1700.
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The short answer
Record last released by CMS on Oct 21, 2026.
- 1.5of 5 quality of patient care rating
- Not rated patient survey rating
- 2 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Apr 23, 2025: a recertification inspection.
2 deficiencies cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
2 deficiencies in 1 month of the last 36. Last cited Apr 2025. Most serious: Element-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Apr 23, 2025: recertification inspection2 deficiencies
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Participate In Care
The inspectors’ words, 389 words
“Participate in care CFR(s): 484.50(c)(4)(i,ii,iii,iv,v,vi,vii,viii) Participate in, be informed about, and consent or refuse care in advance of and during treatment, where appropriate, with respect to-- (i) Completion of all assessments; (ii) The care to be furnished, based on the comprehensive assessment; (iii) Establishing and revising the plan of care; (iv) The disciplines that will furnish the care; (v) The frequency of visits; (vi) Expected outcomes of care, including patient-identified goals, and anticipated risks and benefits; (vii) Any factors that could impact treatment effectiveness; and (viii) Any changes in the care to be furnished. This Element is not met as evidenced by: Based on a review of clinical records, it was determined the agency failed to ensure patients were informed about and consented to the frequency of proposed visits in advance of starting care for four (4) of seven (7) patients in the survey sample (Clinical record Patient #’s: 2, 4, 6 and 7). The findings: The informed consent signed at the time of admission and prior to services being provided for Patient #2, with a start of care date of January 15, 2025 failed to contain documentation of the frequency of Physical Therapy services the patient would be receiving.The informed consent signed at the time of admission and prior to services being provided for Patient #4, with a start of care date of March 14, 2025 failed to contain documentation of the frequency of Physical Therapy services the patient would be receiving.The informed consent signed at the time of admission and prior to services being provided for Patient #6, with a start of care date of April 14, 2025 failed to contain documentation of the frequency of Physical Therapy services the patient would be receiving.The informed consent signed at the time of admission and prior to services being provided for Patient #7, with a start of care date of March 12, 2025 failed to contain documentation of the frequency of Physical Therapy services the patient would be receiving.The informed consents failed to ensure patients were informed about and consented to the frequency of proposed Physical Therapy service visits. On April 23, 2025 at 12:30 PM, the Medical Facilities Inspector (MFI) conducted an interview with Staff Member #2. Staff Member #2 revealed using evaluate and treat for the Physical Therapy frequencies but will document the proposed frequency moving forward.”
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Only As Ordered By A Physician
The inspectors’ words, 254 words
“Only as ordered by a physician CFR(s): 484.60(b)(1) Drugs, services, and treatments are administered only as ordered by a physician or allowed practitioner. This Element is not met as evidenced by: Based on review of clinical records and interview it was determined the agency’s staff failed to ensure home health services were provided according to the patient’s individualized plan of care for one (1) of two (2) clinical records that required an SASH (method used to maintain patency of a PICC line) flush to a PICC (tube in the vein of arm used to deliver medications and blood draws) line reviewed in the survey sample (Clinical record for Patient #1). The findings: The clinical record for patient #1 was reviewed for the period of March 11, 2025 to March 31, 2025. The patient’s plan of care contained orders as follows: PICC dressing weekly and as needed using sterile technique provided, allow to air dry, cover with transparent occlusive dressing. Flush with SASH (S=Saline flush; A=Administer fluids/medications; S=Saline flush and H=Heparin flush) method. The clinical record failed to contain documentation that the nurse flushed the PICC with Heparin with the SASH method. On April 23, 2025 at 12:40 PM, the Medical Facilities Inspector (MFI) conducted an interview with Staff Member #2. Staff Member #2 revealed the patient had developed bruising around the PICC line and the patient’s son indicated not to use the Heparin flush anymore. Staff Member #2 was unable to provide this communication documentation or a physician’s order to discontinue the Heparin flush.”
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Apr 23, 2025 | Recertification inspection | 2 deficiencies cited |
Is it certified?
- Medicare-certified home health agency since Sep 20, 2001.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology and home health aide services.
- Doesn’t offer medical social services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- Kace Enterprises, Inc. owns 90% directly since Aug 1, 2022.
- 8 owners or officers are people: Donna Byrd (owns 5% or more through other companies, 90%); Brian Runk (owns 5% or more directly, 5%); Vickie Runk (owns 5% or more directly, 5%); Tonya Harris (corporate officer); Tonya Harris (corporate director); Tonya Harris (managing employee (on the payroll)); Donna Byrd (corporate officer); Donna Byrd (corporate director).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
| Organisation | Role | Share | Since |
|---|---|---|---|
| Kace Enterprises, Inc. | Owns 5% or more directly | 90% | Aug 1, 2022 |
How do patients fare?
- CMS rates its quality of patient care 1.5 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Fewer than 70 patients completed the survey.”
- CMS compares it with the national rate: discharged to the community, the same; potentially preventable hospital stays, the same; potentially preventable readmissions after discharge, the same.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 1.5 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 80.78% (same as the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 12.38% (same as the national rate) |
| Potentially preventable readmissions after dischargeCMS’s risk-adjusted rate, compared with the national rate | 4.01% (same as the national rate) |
How does it compare nearby?
- Of the 6 agencies CMS’s data show serving patients in ZIP code 24078, where this agency’s office is, 6 have a quality of patient care rating; the middle one is 3 of 5, and this one is rated 1.5 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Interim Healthcare - Collinsville This home health agency | 1.5 |
| Carilion Home Care Franklin | 3 |
| Amedisys Home Health Care | 4.5 |
| Liberty Home Care V LLC | 3.5 |
| Commonwealth Healthcare at Home | 3 |
| Nayar Health Care Bedford LLC | 2 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
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Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
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Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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