Gentle Touch Primary Home Care LLC
A home health agency in McAllen, Texas 78504
Also listedWith Texas’s licensed agencies Medicare doesn’t certify
Besides the agencies CMS certifies, Texas’s list here holds the home and community support services agencies HHSC licenses for home health services whose Medicare number its directory leaves blank. CMS’s star ratings and inspections don’t cover them; each says so, and is compared with none.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on hhs.texas.gov.
The short answer
Record last released by Texas Health and Human Services Commission, Long-Term Care Regulation on Oct 22, 2026.
- Not rated by Medicare: CMS rates only the providers it certifies, and this one isn’t Medicare-certified
- Not read what inspectors found: the state’s list doesn’t carry it
Each figure’s source sits beside it, in its section below.
What these words mean3
- Not read
- The file this site reads doesn’t carry what inspectors found, so nothing is counted here. It doesn’t mean the place has a clean record: the state’s own site may have its reports. Source: How this site reads each source.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
Texas’s directory of licensed agencies carries no inspection results, so this page can’t say what inspectors found. HHSC’s Long-term Care Regulation inspects home and community support services agencies, and its Long-term Care Provider Search has their records.
Texas Health and Human Services Commission, Long-Term Care Regulation, Directory of Home and Community Support Services Agencies (HCSSA) with an Active License. Released Oct 22, 2026. Updated weekly.
Is it licensed, or certified?
- Home and community support services agency licensed for home health services, licensed by Texas’s Health and Human Services Commission.
- Texas’s directory gives it no Medicare number, and no certified home health service, so it isn’t Medicare-certified. CMS’s files list only the home health agencies Medicare certifies, so no CMS CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System., survey or inspection covers this one, and none is shown or compared.
- Texas’s licence number: 015601, valid to Jun 30, 2029.
- Texas’s licensed services: Licensed Home Health Services; Personal Assistance Services.
- Current client census (Texas’s count): 181.
Texas Health and Human Services Commission, Long-Term Care Regulation, Directory of Home and Community Support Services Agencies (HCSSA) with an Active License. Released Oct 22, 2026. Updated weekly.
Has the state acted against it?
- Texas’s directory marks a licence with an enforcement action pending, and carries no other enforcement actions.
Who does the caring?
- Texas publishes no staffing levels in this list, and CMS’s staffing measures cover only certified agencies.
Who owns it?
- Licence holder: Gentle Touch Primary Home Care LLC.
Texas Health and Human Services Commission, Long-Term Care Regulation, Directory of Home and Community Support Services Agencies (HCSSA) with an Active License. Released Oct 22, 2026. Updated weekly.
How do patients fare?
- CMS rates only Medicare-certified agencies, so no CMS rating is shown here; Texas publishes no rating in this list.
How does it compare nearby?
- Not compared: CMS’s measures cover only the home health agencies Medicare certifies, and this state’s list publishes no measure of its own to compare.
What the record doesn’t say
- Texas licenses home health agencies as home and community support services agencies, and HHSC’s directory lists every one with an active licence. This page is one of those whose Medicare number the directory leaves blank, and whose services don’t include the certified home health service: not Medicare-certified, and so in none of CMS’s files. Branches and alternate delivery sites, part of a parent’s licence, aren’t listed on their own, nor is a licence the directory marks expired; an agency CMS lists by the same name in the same city is left out, so none is listed twice.
- CMS’s files list only the home health agencies Medicare certifies, so no CMS star rating, survey or inspection covers this one, and none is shown or compared.
- Texas’s directory of licensed agencies carries no inspection results, so this page can’t say what inspectors found. HHSC’s Long-term Care Regulation inspects home and community support services agencies, and its Long-term Care Provider Search has their records.
- Copied from the Texas Health and Human Services Commission’s website, with its address and the date shown in the source line. Neither this information as presented here, nor this site, is endorsed by the State of Texas or any state agency.
Sources
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Texas Health and Human Services Commission, Long-Term Care Regulation, Directory of Home and Community Support Services Agencies (HCSSA) with an Active License.
Released Oct 22, 2026 and checked Oct 25, 2026. Updated weekly. Non-commercial copying without alteration, with HHSC named as the source (HHSC Website Policy); shown free, never sold.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas Health and Human Services Commission, Long-Term Care Regulation. Texas’s own record is on hhs.texas.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 25, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.