Hearth Record

Thank You Nurses - Dallas

A home health agency in Dallas, Texas 75247

8787 N. Stemmons Fwy., Ste. 1-280, Dallas, Texas 75247. (214) 631-0071.

CMS’s own record, on Care Compare

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The short answer

Record last released by CMS on Oct 21, 2026.

The last 24 months 1 deficiency in 1 month of the last 36. Last cited Jun 2026. Most serious: Element-level. Every month

Each figure’s source sits beside it, in its section below.

What these words mean2
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.

What did inspectors find?

The last inspection on record was on Jun 12, 2026: a complaint inspection.

1 deficiency cited in the last three years.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

When those deficiencies happened

1 deficiency in 1 month of the last 36. Last cited Jun 2026. Most serious: Element-level. The last 3 years, to Oct 24, 2026.

1 deficiency by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 NovDec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOct

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, as cited

Rule titles as CMS’s inspectors cite them, set in sentence case.

Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Jun 12, 2026: complaint inspection1 deficiency
  • Be Free From Abuse

    The inspectors’ words, 890 words

    “Be free from abuse CFR(s): 484.50(c)(2) Be free from verbal, mental, sexual, and physical abuse, including injuries of unknown source, neglect and misappropriation of property; This Element is not met as evidenced by: Based on observation, record review, and interview, the agency failed to ensure 1 of 1 of the agency’s patients (Patient #2) was free from abuse by an agency employee in that: 1) Patient #2 stated that PROV A gave Patient #2 gummy candies laced with marijuana (a candy containing an ingredient which produces mind altering effects) a total of 3 to 4 times. This failure placed Patient #2 in harm and was hospitalized. Findings included: During a home visit to Patient #2 on 6/11/2026 at 11:00 a.m., Patient #2 stated that PROV A was assigned to Patient #2 since 11/19/2025 for personal attendant services. Patient #2 and FM A present for interview. Patient #2 stated that during the winter storm in late January and February in 2026, Patient #2 was unable to get a refill of her pain medication. Patient #2 stated that FM A usually assists in medication management. Patient #2 stated that PROV A offered her an herbal oral alternative for her pain and restlessness. Patient #2 stated that she thought it was natural like tea as she is familiar with herbal remedies like Chamomile tea. Patient #2 stated that the herbal remedy tasted like candy and took her pain away, but it made her feel like she was floating. Patient #2 stated that it made her very hungry after an hour or so after taking the herbal remedy. Patient #2 stated that PROV A gave her herbal remedy about three or four times. Patient #2 stated that, “I don’t use drugs and never have.” FM A stated that she was unaware that PROV A was giving Patient #2 marijuana laced candy until Patient #2 was hospitalized on 2/10/2026-2/17/2026 for brain disease due to marijuana use. FM A further stated that PROV A informed FM A that she gave Patient #2 marijuana gummies. FM A also stated that PROV A found Patient #2 unresponsive and foaming from the mouth. FM A stated that PROV A called her first before calling 911 to inform her of Patient #2’s status stated, “The [expletive] better not die on me.” FM A stated that she had to tell PROV A to call 911. FM A further stated that Patient #2 stated that she had no idea that the candies contained marijuana until she was hospitalized. Patient #2 stated that her rights were not protected as a Patient of the agency. During a record review of Patient #2’s PAS individual service plan revealed a start of care date of 11/19/2025 with a diagnosis of rheumatoid arthritis (a condition that causes pain as the body attacks the joints in the bones). Further review of the Patient #2’s PAS individual service plan further reveal PROV A was assigned to Patient #2 for 44 hours weekly, 7 days per week. For bathing, dressing and toileting. Further record review revealed PAS individual service the duty of self-medication assist checkbox was unchecked. During a record review of Patient #2’s hospital records reveal that Patient #2 was hospitalized between 2/10/2026-2/17/2026 with a diagnosis of altered mental status. Further record review of Patient #2’s urine drug screening, dated 2/10/2026, revealed that Patient #2 was positive (contains) for marijuana or herbals. During a record review of PROV A employee records revealed a date of hire of 11/19/2025 with an EMR/NAR search conducted on 11/17/2025. PROV A training records dated 11/19/2025, reveal that PROV was oriented on 911 procedures and ANE with the requirement to report ANE. Review of the agency’s incident record in TULIP, dated 2/20/2026, revealed that agency learned of the incident on 2/20/2026. Three attempts to contact PROV A on 6/10/2026 ( 1:00 pm 1:05 pm) and 6/14/2026 at 1:00 p.m. were unsuccessful. During a record review of PROV A witness statement dated 2/26/2026, revealed that PROV A denied the allegation of PROV A gave Patient #2 marijuana laced gummies. During joint interview with the Alternate Administrator and Administrator on, the 6/12/2026 at 2:00 p.m., the Alternate Administrator and Administrator were informed of the above findings. The Administrator stated that all attendants are instructed on ANE and the specific tasks that they are required to perform. The Administrator further revealed that PROV A was not instructed on medication administration assistance. The Administrator stated that it is important for the agency to adhere to Patient rights. The Administrator further revealed that she was not aware of PROV The Administrator stated that the agency conducted an internal investigation. The Administrator stated that she was not aware that PROV A giving Patient #2 marijuana gummies until after Patient #2 was hospitalized to which she reported the incident to the State immediately. The Administrator also stated that the agency staff are educated on ANE. Review of the agency’s policy, dated 1/2024, titled “Patient’s Rights and Responsibilities,” revealed in part, “1.The Patient…will be informed at admission and on an ongoing basis, as needed, of their rights and responsibilities, which include the rights to…Have his or her property and person treated with respect, consideration, and recognition of Patient dignity and individuality…Be free from mistreatment, neglect, or verbal, mental, sexual, and physical abuse, including injuries of unknown source, and misappropriation of Patient property…””

    Rule G0430. Element-level. From a complaint.

The one inspection in the last three years
Inspections on record
DateVisitWhat the record says
Jun 12, 2026Complaint inspection1 deficiency cited

Is it certified?

  • Medicare-certified home health agency since Jun 13, 2024.
  • CMS doesn’t list its type of ownership.
  • No deficiency on record in the last three years.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Has anything been proven against it?

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • 1 deficiency cited in the last three years came from an inspection that included a complaint investigation.
Source:

CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.

Who does the caring?

  • CMS doesn’t list the services this agency offers.
  • CMS doesn’t publish staffing levels for home health agencies.
Source:

CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

Who owns it?

  • 5 owners or officers are people: Rose Flores (owns 5% or more directly, 99%); Cheri Flores (corporate director, 0%); Richard Flores (corporate officer, 0%); Karla Roxanna Lara (managing employee (on the payroll), 0%); Kristopher Flores (managing employee (on the payroll), 0%).
  • No private-equity firm among the owners CMS lists.
  • No real-estate investment trust among the owners CMS lists.
Source:

CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.

Organisations CMS lists
OrganisationRoleShareSince
Thank You Nurses Management LLCLimited partner1%Aug 18, 2003

How do patients fare?

  • CMS gives no : “The number of patient episodes for this measure is too small to report.”
  • CMS gives no : “No survey results are available for this period.”
Source:

CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.

Ratings and measures, as published
MeasureRating
Quality of patient care ratingCMS star rating, 1 to 5 in half starsNot rated
Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5Not rated

How does it compare nearby?

  • CMS gives this agency no quality of patient care rating to compare.
Source:

CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.

What the record doesn’t say

  • CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
  • Only complaints that led to a citation appear; complaints that didn’t aren’t published.
  • QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
  • Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Oct 24, 2026.

From the agency

The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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