Serenity Plus Home Health Inc.
A home health agency in Mount Vernon, Texas 75457
106 Houston St N, Mount Vernon, Texas 75457. (903) 270-6292.
Watch and the shortlist are kept with a free account, on every device. Your watch list. CMS’s own record is on Care Compare.
The short answer
Record last released by CMS on Oct 21, 2026.
- 2of 5 quality of patient care rating
- Not rated patient survey rating
- 1 deficiencies cited in the last three years
Each figure’s source sits beside it, in its section below.
What these words mean3
- Star ratings
- CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
What did inspectors find?
The last inspection on record was on Aug 12, 2026: a recertification inspection.
1 deficiency cited in the last three years.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Aug 2026. Most serious: Standard-level. The last 3 years, to Oct 24, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, as cited
Rule titles as CMS’s inspectors cite them, set in sentence case.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Aug 12, 2026: recertification inspection1 deficiency
-
Encoding And Transmitting Oasis
The inspectors’ words, 717 words
“Encoding and transmitting OASIS CFR(s): 484.45(a) Standard: An HHA must encode and electronically transmit each completed OASIS assessment to the CMS system, regarding each beneficiary with respect to which information is required to be transmitted (as determined by the Secretary), within 30 days of completing the assessment of the beneficiary. This Standard is not met as evidenced by: Based on interview and record review, the agency failed to code and electronically transmit each completed OASIS (data collected as part of the comprehensive assessment) assessment to the CMS system within thirty days of completing the assessment of the beneficiary for 120 of 222 assessments submitted (54.05%). The agency did not code and electronically submit 120 patient’s OASIS data to IQIES (electronic system used to transmit quality measures from the OASIS data collected during comprehensive assessments) within 30 days to track and evaluate changes in the patient’s health while admitted to home health services to help ensure quality healthcare for patients. This failure prevented the agency’s patient OASIS data from being made available to CMS for analysis of patient care performance and could cause negative patient outcomes. Findings included: Record review of an IQIES Error Summary Report dated 08/10/25 to 08/10/26 generated by the surveyor during pre-survey on 08/10/26 indicated the agency failed to code and electronically transmit 120 of 222 OASIS assessments data to the CMS system within thirty days of completing the assessment of the beneficiary. During an interview on 08/10/26 at 2:00 p.m., the Administrator said the CFO transmitted OASIS to IQIES/CMS. During an interview on 08/12/26 at 2:03 p.m., the CFO said he did OASIS submissions to IQIES and they were done once a week. He said sometimes he did them every couple of days, if he saw some ready for submission he would do them. He said the timeframe to submit OASIS to IQIES/CMS was 30days. He said there were a couple cases that were delayed. He said the reason for late submissions was the nurse did not complete the OASIS or the nurse signature was not there, so it had to be sent back to the nurse for signing and approving it. He said only he does OASIS submissions. He said he did not check the late submissions report in IQIES and did not know the last submissions percent was that high. The CFO said he only ran the error summary report when QAPI was done, which was twice a year. He said late submissions could cause billing to be denied but patient services would not be affected. During an interview on 08/12/26 at 2:30 p.m., the RN DON said she did not do OASIS submissions to IQIES, but they were due within 30days. She said someone from another office, who was an owner of the company, submitted them to CMS. The RN DON said she completed all OASIS assessments for all patients since she was the only RN. She said the timeframe for turning in notes/documentation was 24 to 48 hours. She said she was late turning OASIS in and had been behind over 30 days late due to being the only RN, and it got overwhelming and created a back log. She said she was behind the last couple of months, and she started doing OASIS in January. She said the previous DON was doing them before then and she did not know if the previous DON was turning in late OASIS. The RN DON said she didn’t know how many OASIS she did a month and the number of patients she saw every day varied. She said she did all OASIS visits. During an interview on 08/12/26 at 2:50 p.m., the Administrator said the CFO handled OASIS submissions. The Administrator said he knew there was a timeframe to submit OASIS, but was not sure of the exact timeframe. He said the CFO handled all of it. The Administrator said the QAPI showed late OASIS submissions, but he did not know the reason why they were late. Record review of a Timelines policy dated 04/17/19 indicated “…17. Encoding and transmission of OASIS data to CMS (Centers for Medicare and Medicaid) is performed at least monthly and prior to billing. The OASIS is required to be transmitted to CMS within 30 days of date the assessment is completed (M0090) (date of completion)…””
The one inspection in the last three years
| Date | Visit | What the record says |
|---|---|---|
| Aug 12, 2026 | Recertification inspection | 1 deficiency cited |
Is it certified?
- Medicare-certified home health agency since Jan 30, 2012.
- Ownership: proprietary (for profit).
- No For hospices, home health agencies, hospitals and dialysis facilities, CMS writes deficiencies at two levels. Standard is the usual one; condition-level is the more serious, when a problem is serious enough that the provider doesn’t meet a whole condition of taking part in Medicare. Source: CMS, State Operations Manual. deficiency on record in the last three years.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Has anything been proven against it?
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- 0 deficiencies cited in the last three years came from inspections that included a complaint investigation.
CMS, QCOR home health inspection reports. Released Oct 20, 2026. Updated monthly.
Who does the caring?
- Offers nursing care, physical therapy, occupational therapy, speech pathology, medical social services and home health aide services.
- CMS doesn’t publish staffing levels for home health agencies.
CMS, Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
Who owns it?
- 17 owners or officers are people: Chad Wardrup (runs it (operational or managerial control), 90%); Chad Wardrup (managing employee (on the payroll), 75%); Sandeep R Nair (owns 5% or more directly, 55%); Sandeep R Nair (corporate officer, 55%); Sandeep R Nair (corporate director, 55%); Sandeep R Nair (managing employee (on the payroll), 55%); Sandeep R Nair (runs it (operational or managerial control), 55%); Sandeep R Nair (other role (CMS gives no detail), 55%); Mallika Radhakrishnan (corporate director, 25%); Mallika Radhakrishnan (managing employee (on the payroll), 25%); Chad Wardrup (owns 5% or more directly, 20%); Radhakrishnan Panicker (corporate officer, 10%); Radhakrishnan Panicker (managing employee (on the payroll), 10%); Radhakrishnan Panicker (runs it (operational or managerial control), 10%); Nita Rene Stephens (managing employee (on the payroll), 10%); Jennifer Crump (runs it (operational or managerial control), 5%); Mallika Radhakrishnan (owns 5% or more directly).
- No private-equity firm among the owners CMS lists.
- No real-estate investment trust among the owners CMS lists.
CMS, Home Health Agency All Owners and Home Health Agency Enrollments. Released Sep 29, 2026. Updated quarterly.
How do patients fare?
- CMS rates its quality of patient care 2 of 5.
- CMS gives no CMS rates some kinds of place from 1 to 5 stars, more stars meaning better on CMS’s own measures for that kind: for a nursing home, its health inspections, staffing and quality measures. A rating is CMS’s summary of those measures; it doesn’t promise good care. Source: CMS, Care Compare and the Five-Star Quality Rating System.: “Zero, or very few, patients met the survey’s rules for inclusion.”
- CMS compares it with the national rate: discharged to the community, worse; potentially preventable hospital stays, worse.
CMS, Home Health Care Agencies and Home Health Patient Survey. Released Oct 21, 2026. Updated quarterly.
| Measure | Rating |
|---|---|
| Quality of patient care ratingCMS star rating, 1 to 5 in half stars | 2 of 5 |
| Patient survey ratingCMS star rating from its survey of the agency’s patients, 1 to 5 | Not rated |
| Discharged to the communityCMS’s risk-adjusted rate, compared with the national rate | 51.73% (worse than the national rate) |
| Potentially preventable hospital staysCMS’s risk-adjusted rate, compared with the national rate | 18.28% (worse than the national rate) |
How does it compare nearby?
- Of the 24 agencies CMS’s data show serving patients in ZIP code 75457, where this agency’s office is, 24 have a quality of patient care rating; the middle one is 3.75 of 5, and this one is rated 2 of 5.
CMS, Home Health ZIP Codes and Home Health Care Agencies. Released Oct 21, 2026. Updated quarterly.
| Place | Quality rating |
|---|---|
| Elara Caring | 4.5 |
| Serenity Plus Home Health Inc. This home health agency | 2 |
| Elite Home Health | 3.5 |
| Home Care Providers of Texas | 2 |
| Centerwell Home Health | 5 |
| Mays Home Health of Paris TX LLC | 4 |
| Enhabit Home Health | 3.5 |
| Paradigm Homecare | 4.5 |
| Heritage Home Health | 3 |
| Choice Homecare of the Pines | 4.5 |
| UT Health East Texas Home Health Services | 4 |
| 1st Choice Home Health | 3.5 |
What the record doesn’t say
- CMS doesn’t publish fines or other penalties for home health agencies, so none are shown.
- Only complaints that led to a citation appear; complaints that didn’t aren’t published.
- QCOR says some of its home health reports are accurate or available only through May 19, 2021, because of a systems migration.
- Many home health agencies are inspected by a private accrediting organisation instead of the state, and QCOR’s home health file doesn’t appear to include those inspections: no inspection on record here doesn’t mean none took place.
Sources
-
Centers for Medicare & Medicaid Services, Home Health Care Agencies (6jpm-sxkc).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Patient Survey (ccn4-8vby).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, QCOR home health inspection reports (HHA_2567s_2018_to_2026YTD.xlsx).
Released Oct 20, 2026 and checked Oct 24, 2026. Updated monthly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency All Owners (fc009b2d-7846-44b1-b4a1-692f0c143879).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health Agency Enrollments (15f64ab4-3172-4a27-b589-ebd67a6d28aa).
Released Sep 29, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
-
Centers for Medicare & Medicaid Services, Home Health ZIP Codes (m5eg-upu5).
Released Oct 21, 2026 and checked Oct 24, 2026. Updated quarterly. Public domain (U.S. Government work).
If you believe something here is wrong, a correction starts with the agency whose record this copies: CMS. CMS’s own record is on Care Compare. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 24, 2026.
From the agency
The public record above comes first. Anything the agency adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the agency will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the agency”, and paying will never change a finding, a rating or the order of results.